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F
Rating: 5 out of 5
Perfect product, fast delivery. Thank you
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Customer reviews of PétanqueShop
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 195 published reviews
Summary of reviews
PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 1 out of 5
It's a shame!!! I paid for express delivery because I am in a hurry, and every day I receive an email saying I will receive it before 1 PM since 09/07 and I receive nothing!!!!
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Response from PétanqueShop
Hello, We are truly sorry to learn that your experience with our delivery services did not meet your expectations. We understand your frustration. However, your package did leave our premises on time. Unfortunately, once your package is in the hands of the carrier, we no longer have control over the delivery and are dependent on the quality of their work. We will proceed with the refund of your shipping costs. Thank you for your understanding. Best regards, The petanqueshop.com team
C
Rating: 5 out of 5
My request to cancel an order was handled well
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U
Rating: 5 out of 5
Incredible, I am at my best level since I started playing with the Venus.
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R
Rating: 4 out of 5
Speed efficiency
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S
Rating: 4 out of 5
Packaging and fast delivery, engravings are perfect, just need to try them on the fields to see if they will allow me to win ;)
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C
Rating: 5 out of 5
Fast delivery, I have been a customer for many years, I highly recommend it
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E
Rating: 5 out of 5
VERY SATISFIED
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B
Rating: 5 out of 5
Excellent service
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N
Rating: 5 out of 5
Rcc 690, received 3 days after the order, despite the engraving on the balls, I haven't had the chance to try them yet but they are beautiful....
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D
Rating: 5 out of 5
Super fast shipping and delivered quickly. The balls perfectly meet my expectations. The only small hiccup is that I thought I understood that with my order, Pétanque shop was offering me a target with a cleaning cloth that I did not receive in my package.
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J
Rating: 5 out of 5
Great site. Superb choice.
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D
Rating: 5 out of 5
DO NOT CHANGE ANYTHING
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F
Rating: 5 out of 5
Fast and efficient
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H
Rating: 1 out of 5
The cochonet and chamoisine that were free are missing but not received
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Response from PétanqueShop
Hello, I see on your order form that the chamoisine and the target do not appear. When you order a competition triplet, these free items are directly listed in your cart. They were therefore removed from your cart, which is why you did not receive them. For your next orders, please ensure that they appear. For this time, we are willing to give you the equivalent of these gifts in loyalty points. Best regards, The PetanqueShop.com team
J
Rating: 5 out of 5
Perfect site, impeccable delivery, waiting time for the product, fast, nothing to complain about, very satisfied customer
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D
Rating: 5 out of 5
Very satisfied with my order and received very quickly, I recommend this site
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C
Rating: 5 out of 5
Very good service. Thank you!
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M
Rating: 4 out of 5
I am very satisfied, just that the Basque cross is really engraved slightly, I expected to see it deeper or blacker than the writing...
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F
Rating: 5 out of 5
Hello, always in stock and fast shipping, congratulations to the whole team
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L
Rating: 5 out of 5
very good site, very serious
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J
Rating: 1 out of 5
I still haven't received it, the deadlines were not respected
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Response from PétanqueShop
Hello, We are opening a request with the carrier who handled your package. When you see that your package is no longer within the delivery deadlines, do not hesitate to contact us directly so that we can take the necessary steps. Best regards, The PetanqueShop.com team
T
Rating: 4 out of 5
Perfect site regarding shipping and deadlines. Small downside regarding the ease of contacting an advisor by phone.
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F
Rating: 5 out of 5
Order processed very quickly. Thank you
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J
Rating: 4 out of 5
for the delivery time, good. for the items, less good.
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V
Rating: 4 out of 5
Satisfied with the site, less with the delivery, 8 days later still not delivered despite mandatory shipping costs of 25€ and an order of over 230€...
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M
Rating: 5 out of 5
Easy to use, variety of products
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P
Rating: 5 out of 5
great for avoiding metal shavings in your fingers, to be used without moderation, little wear for the balls
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F
Rating: 5 out of 5
Very good service
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D
Rating: 5 out of 5
Well received my order, I recommend the site
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D
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Always listening to the customer, informing in case of problems, delivery always top and very fast, a real pro team!
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I
Rating: 5 out of 5
thank you for the fast delivery; I just have to try them now.
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K
Rating: 5 out of 5
Amazing! We are in the US. The selection of our balls and equipment is perfect. Very fast shipping, we will definitely be using your company again and recommending them to the rest of our club.
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W
Rating: 5 out of 5
I can't give my opinion yet I haven't been delivered yet.
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A
Rating: 5 out of 5
Never had a problem with deliveries from petanque shop always delivered on time
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G
Rating: 5 out of 5
Everything is perfect! From the welcome to the delivery
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J
Rating: 3 out of 5
Top on time less than 6 days cool thanks to the team
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J
Rating: 5 out of 5
Very good very pretty
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B
Rating: 5 out of 5
Purchase: Used balls. Optimal price and performance. I regularly check the used balls (and of course the entire site). I find it very advantageous, both ecologically and economically, that you also offer used balls. Shipping to Germany was problematic. But it was because of DPD (German parcel service). They always have problems. If you offered another shipping option to Germany, you would please your customers. But this is purely a German problem (not French). You really can't do anything about it.
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