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Y
Rating: 4 out of 5
We look at your site for information but we always go to your store in Nantes for our purchases.
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Customer reviews of PétanqueShop
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews
Summary of reviews
PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Reviews 1, 3 and 4 stars
Reset filtersC
Rating: 1 out of 5
I give 1 star due to the often postponed delivery time, taking express delivery for nothing with each order
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Response from PétanqueShop
Hello, Thank you for taking the time to share your experience. We understand your frustration regarding delivery times and we are sorry. However, you ordered on Monday 29/12 in the afternoon, and we engraved and shipped your triplet on Tuesday 30/12. On our side, we cannot do it faster. Moreover, when you placed your order, we communicated an indicative delivery date between December 31 and January 6. You were delivered on Friday, January 2. Indeed, with the holiday days at the end of the year, deliveries are always uncertain at this time of year, which explains the indicative delivery date communicated at the time of your purchase. Thank you for your understanding. Best regards. The petanqueshop team
C
Rating: 1 out of 5
Terrible because I paid 17.55 for express shipping on December 24 and it is now December 28 and I still haven't received anything, so I don't think I will ever use your services again
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Response from PétanqueShop
Hello, You ordered on Wednesday 24/12 and we shipped it the same day. Unfortunately, we cannot do it faster on our side. The delivery delay is the carrier's responsibility. At this time of year, delays are often disrupted due to the volume of packages and holidays. Thank you for your understanding. Best regards. The petanqueshop team
C
Rating: 4 out of 5
Very good site
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M
Rating: 1 out of 5
As of now, I still haven't received my order!
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Response from PétanqueShop
Hello, We inform you that your package is available at the pickup point since Friday 26/12. Delivery times at the end of December are often disrupted by carriers due to a high volume of packages. Thank you for your understanding. Best regards. The petanqueshop team
R
Rating: 3 out of 5
Your exchange of 245 points for a voucher has been recorded. Unfortunately, I could not use my voucher despite several attempts, disappointing.... "You can now enjoy your voucher worth 12.25 euros by entering the following discount code: 217787-24520250708153227"
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H
Rating: 4 out of 5
I haven't received my order yet, so no definitive review from me. Merry Christmas to you
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M
Rating: 4 out of 5
Competent service
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F
Rating: 4 out of 5
Compliant with my expectations
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H
Rating: 4 out of 5
Good contact
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F
Rating: 4 out of 5
Very good site
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I
Rating: 3 out of 5
Average quality, the yellow shade is far from it, need to review the color, or stop selling them
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G
Rating: 4 out of 5
Package well received
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I
Rating: 4 out of 5
Compliant with my wish, but marking a bit expensive
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B
Rating: 4 out of 5
Very good
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C
Rating: 4 out of 5
Listening to the customer, good advice, sales representative.
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I
Rating: 4 out of 5
Lots of choices
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P
Rating: 4 out of 5
Very good site, product sent quickly
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P
Rating: 4 out of 5
Very good except for the meter whose chain broke after 15 minutes
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G
Rating: 1 out of 5
I do not recommend going to petanquestock
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Response from PétanqueShop
Hello, We are sorry to hear that your experience did not meet your expectations. Please know that we place great importance on our customers' satisfaction and we would like to understand the details of your situation in order to improve our services. Indeed, we do not understand your message as you ordered on 11/12 and your order was shipped the same day. Please do not hesitate to contact us directly if you have a problem with your order. Best regards. The petanqueshop team
H
Rating: 4 out of 5
not received yet
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P
Rating: 4 out of 5
very good
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C
Rating: 4 out of 5
Clear site
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P
Rating: 4 out of 5
This is my favorite site to order balls. The latest modifications to the site are not very effective
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P
Rating: 4 out of 5
Very satisfied with the advice
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L
Rating: 4 out of 5
Very good balls
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M
Rating: 4 out of 5
Very good, serious and the customer service are knowledgeable
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S
Rating: 4 out of 5
Very good, with choice, intuitive
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S
Rating: 1 out of 5
Hello, very disappointed, the package seems to be lost and we have no news. This is a Christmas gift, surprise certainly missed, thank you.
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Response from PétanqueShop
Hello, do not hesitate to contact us directly so that we can provide you with all the necessary assistance. Your package seems to still be in transit as it was scanned today and has arrived in your department. Delivery should therefore be made soon. Thank you for your understanding. The petanqueshop team
E
Rating: 4 out of 5
Very user-friendly site with many brands and very complete. I recommend
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C
Rating: 4 out of 5
Rather satisfied
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P
Rating: 4 out of 5
Compliant
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M
Rating: 4 out of 5
Easy site for orders, clear. Fast delivery.
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K
Rating: 1 out of 5
I still have not received the order. The package has not moved since December 11th while I was supposed to be delivered on December 11th.
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Response from PétanqueShop
Hello, We are sincerely sorry to learn that your order has not arrived within the expected time. We fully understand the frustration this may cause. We encourage you to contact us directly so that we can help you resolve this issue as soon as possible. Thank you for your understanding. The petanqueshop team
H
Rating: 4 out of 5
Everything is clear
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T
Rating: 1 out of 5
I am not happy with the color of the bag received even though it is noted that you are delivered the available colors
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I
Rating: 4 out of 5
very good site
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C
Rating: 3 out of 5
Order of tricolor balls. Easy site navigation. Fast delivery. But the balls are already a bit damaged. Paint a bit chipped. It's a gift to give, it's not super pleasant
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D
Rating: 4 out of 5
Nothing to say
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B
Rating: 4 out of 5
The gifts are a bit weak compared to the twisted site but your service is very good
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