PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Hello, Thank you for sharing your experience, even though we are sorry to learn that the quality of the bag did not meet your expectations. However, we have already contacted you by email to resolve this issue and handle the after-sales service. Thank you for your understanding and have a good day. Best regards, The petanqueshop.com team
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Hanna G.
Rating: 4 out of 5
following a purchase from 08/06/2025
Fast
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Yoann E.
Rating: 4 out of 5
following a purchase from 04/06/2025
Fast delivery, impeccable ball
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Jacky-- M.
Rating: 4 out of 5
following a purchase from 09/06/2025
Well received on time.
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Tien A.
Rating: 4 out of 5
following a purchase from 11/06/2025
Easy to access and navigate site. Order and delivery on the scheduled date. Only downside: no pickup bridge, so must wait at home.
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Kristell L.
Rating: 1 out of 5
following a purchase from 09/06/2025
Order still not received, even though I am at home on the announced delivery days! Father's Day gift missed... very disappointed.
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Response from PétanqueShop
Hello, We are sincerely sorry to hear that your package was not delivered to you on the desired date. However, you placed your order on Monday, June 9 at 9:14 PM and we shipped it on Tuesday, June 10. The carrier tried to deliver it to you on Thursday, June 12 but you were absent. The package was therefore dropped off at the nearest post office. Thank you for your understanding. Best regards, The petanqueshop.com team
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Jean-Marie L.
Rating: 4 out of 5
following a purchase from 10/06/2025
Deadline respected and nice gift in the package. Thank you.
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Christine R.
Rating: 1 out of 5
following a purchase from 12/06/2025
Never ordered an item from you that I paid €50 more on another site to have it without fail on 15/06 instead of 16/06. Delivery was scheduled between 8 am and 1 pm and at 1 pm I was informed that my delivery was postponed to 16/06. I find this really unacceptable.
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Response from PétanqueShop
Hello, Thank you for sharing your experience, although we are sorry to hear that your order was not delivered as planned. However, you placed your order on Thursday, June 12 at 9:20 PM and we shipped it on Friday, June 13. If your order was delivered a day late (delivery made on Monday, June 16), this is due to the carrier and not our services. Furthermore, we have addressed your issue by email. Thank you for your understanding. Best regards, The petanqueshop.com team
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Ella E.
Rating: 4 out of 5
following a purchase from 04/06/2025
Very easy to handle, pleasant to search for what you need
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Luc M.
Rating: 4 out of 5
following a purchase from 21/05/2025
Good value for money, inquiries are handled quickly.
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Christine T.
Rating: 1 out of 5
following a purchase from 10/06/2025
I paid higher shipping fees to have my package the next day, it's been 3 days that I've been waiting
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Response from PétanqueShop
Hello, We are sincerely sorry to hear that you encountered a problem with the delivery of your package. Your satisfaction is our priority, and we understand how frustrating it is to wait for a shipment. We take your feedback very seriously and will look into what may have happened. However, your package was indeed prepared and shipped on time by our teams, and the delivery issue lies with the carrier. As soon as you receive your package, please get back to us so we can open a claim with the carrier. Thank you for your understanding and patience. Best regards, The petanqueshop.com team
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Jacques F.
Rating: 3 out of 5
following a purchase from 10/06/2025
Very fast
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Luc D.
Rating: 4 out of 5
following a purchase from 10/06/2025
Quality of the match+ triplet very good. Customer reception at the store average
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Nathalie A.
Rating: 4 out of 5
following a purchase from 04/06/2025
The trophies are pretty, a bit smaller than I thought.
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Tania L.
Rating: 4 out of 5
following a purchase from 10/06/2025
Very good except for the product specifications, I find that sometimes it's not enough. But for the rest, nothing to complain about.
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Serge P.
Rating: 4 out of 5
following a purchase from 06/06/2025
Very very good
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Eric D.
Rating: 4 out of 5
following a purchase from 05/06/2025
Super fast shipping and thanks for the cap.
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Roberto B.
Rating: 4 out of 5
following a purchase from 06/06/2025
Small problem, the balls I had chosen were no longer available, but the choice is huge!
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Didier T.
Rating: 4 out of 5
following a purchase from 05/06/2025
Always been happy.
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Onno B.
Rating: 4 out of 5
following a purchase from 29/05/2025
Many products, clear explanation. As a petanque lover, a must.
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Alain D.
Rating: 4 out of 5
following a purchase from 06/06/2025
Perfect
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Michel M.
Rating: 4 out of 5
following a purchase from 08/06/2025
Order placed without issue, waiting to see the reception....
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Bruno S.
Rating: 4 out of 5
following a purchase from 03/06/2025
Nothing to say, package received quickly without any problem
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Christophe S.
Rating: 3 out of 5
following a purchase from 28/05/2025
Quite fast
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Serge V.
Rating: 4 out of 5
following a purchase from 03/06/2025
Very serious, very well respects deadlines
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Sylvain H.
Rating: 4 out of 5
following a purchase from 31/05/2025
Serious site with easy ordering except for clothing sizes
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Jérôme K.
Rating: 3 out of 5
following a purchase from 25/05/2025
No gift not even a target or bag too bad
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Jacqueline C.
Rating: 4 out of 5
following a purchase from 29/05/2025
Very well protected, fast delivery. I would like to receive the paid invoice by email to forward it to my treasurer, thank you in advance.
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Laurent R.
Rating: 1 out of 5
following a purchase from 23/05/2025
missing the cap. No need to include gifts
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Response from PétanqueShop
Hello, Thank you for taking the time to share your feedback. We are sorry to hear that you did not receive the offered cap. Please contact us by email to find a solution. Best regards, The Petanqueshop.com team
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Joelle D.
Rating: 4 out of 5
following a purchase from 02/06/2025
Easy navigation, delivery compliant and fast
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Stéphane C.
Rating: 4 out of 5
following a purchase from 03/06/2025
No problem
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Per M.
Rating: 1 out of 5
following a purchase from 29/05/2025
No shipment received for the moment
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Response from PétanqueShop
Hello, You placed your order on Thursday, May 29 (a public holiday in France) at 6:17 PM, and we shipped it the next day, Friday, May 30. It is completely normal that you have not yet received your package as it takes several days for it to arrive in your country. You will be delivered very soon. Thank you for your understanding. Best regards, The PetanqueShop.com team
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Olivier F.
Rating: 4 out of 5
following a purchase from 31/05/2025
Very pleasant site with a wide choice, too bad clubs do not open an account to benefit from it for themselves and their members
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Stephane C.
Rating: 4 out of 5
following a purchase from 30/05/2025
Good
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Marcel P.
Rating: 4 out of 5
following a purchase from 30/05/2025
Always well received. Maybe just continue to train some people
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Gilles V.
Rating: 1 out of 5
following a purchase from 21/05/2025
Their satisfaction or refund policy is misleading. I bought continental balls for 149 euros and I am very dissatisfied. They offer to take back mine a week later for 50 euros and 16 euros for my husband's which are engraved with shipping costs at my expense!!! If this is what satisfaction or refund means... Never again will they see 1 euro from me.
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Response from PétanqueShop
Hello, You ordered engraved balls, and they have been used. We cannot take back personalized or used products. However, we have seen your return requests, and the weight you indicated seems abnormally low for balls purchased on 21/05. That is why we asked you to weigh them with a more precise scale, as it could be a manufacturing defect and thus it would be a customer service procedure. Best regards, The PetanqueShop team,
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Patrick H.
Rating: 4 out of 5
following a purchase from 28/05/2025
Good site...
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Cathy G.
Rating: 4 out of 5
following a purchase from 20/05/2025
Nothing to say about the product, it is in line with what was presented and our expectations. The only regrettable element is that I paid more to be delivered within 24 hours and I received the order a day late.
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Raphael P.
Rating: 4 out of 5
following a purchase from 16/05/2025
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Jean-Luc B.
Rating: 3 out of 5
following a purchase from 19/05/2025
One item does not meet my expectations
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