PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
How to give a review if nothing has been received, delay exceeded by 2 days.
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Response from PétanqueShop
Hello, We understand your concern regarding the delivery of your order. However, it has indeed been processed by our services within the allotted time. You placed your order on Monday, April 28 at 5:50 PM, and we shipped it on Tuesday, April 29. Your tracking indicates that it arrived in Spain on Saturday, May 3. Then, the carrier tried to deliver it to you on Monday, May 5, and Tuesday, May 6, but you were absent. Consequently, your package was deposited at a pickup point on Tuesday, May 6. However, the package will be returned to us because you did not go to pick it up at the pickup point. All this information has of course been sent to you by email. We thank you for your understanding and your trust in petanqueshop.com. Best regards, The Petanque Shop team.
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Audrey A.
Rating: 4 out of 5
following a purchase from 12/05/2025
Waiting for the order to progress.
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Daniel M.
Rating: 4 out of 5
following a purchase from 07/05/2025
Fast service and meets my expectations.
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Claude R.
Rating: 4 out of 5
following a purchase from 07/05/2025
No problem, always impeccable
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Joel P.
Rating: 4 out of 5
following a purchase from 07/05/2025
Received on time and equipment in accordance with the order, too bad it would have been nice to find a goal and a cloth.....
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Nadine S.
Rating: 4 out of 5
following a purchase from 06/05/2025
Very good!
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Mehdi B.
Rating: 1 out of 5
following a purchase from 06/05/2025
Supposed to receive my package on the 9th on the 11th still not received ... and no response from customer service!
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Response from PétanqueShop
Hello, We understand your concern regarding the delivery of your order. However, it has been processed by our services within the allotted time. Indeed, you placed your order on Tuesday, May 6 at 10:00 PM and we shipped it the next day (Wednesday, May 7). The delivery delay is the responsibility of the carrier who should have delivered your package on Friday, May 9 (and not Monday, May 12). You sent us an email on Friday, May 9 in the late afternoon. We responded to that email on Monday morning, and your problem was resolved during the day. We thank you for your understanding and your trust in petanqueshop.com. Best regards, The Petanque Shop team
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Christine L.
Rating: 3 out of 5
following a purchase from 08/05/2025
I expected to have basic cases for the balls
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Marc M.
Rating: 4 out of 5
following a purchase from 26/04/2025
Fast delivery. Well packaged... just a downside, I buy 2 pairs of Atx and boulenciel balls plus a backpack, invoice of 596 euros and not a gift... this small gesture would have been appreciated especially given the purchases I make regularly every year....
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Gerard R.
Rating: 3 out of 5
following a purchase from 09/04/2025
If it's about the site we don't drink in detail the drawing of the grooves. Otherwise, I thought I bought 1 pair of Lyonnaise balls and actually 1 single ball. My fault but the site could have warned me.
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Claude G.
Rating: 1 out of 5
following a purchase from 03/05/2025
To this day I still have not received my order. I am starting to worry. Delivery scheduled for May 7 at the relay point.
No news.
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Response from PétanqueShop
Hello, We understand your concern regarding the delivery of your order. However, it has been processed by our services within the allotted time. Indeed, you placed your order on Saturday, May 3, and we shipped it on Monday, May 5. Your package was then dropped off at the relay point on Wednesday, May 7. The error comes from the Colissimo delivery person or the relay point that did not scan the package upon arrival. This information was sent to you by email and allowed you to retrieve your package on Monday, May 12 (which corresponds to the maximum delivery date communicated at the time of your order). We thank you for your understanding and your trust in petanqueshop.com. Best regards, The Petanque Shop team
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Charles M.
Rating: 4 out of 5
following a purchase from 04/05/2025
Ok well fluid
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Arnaud D.
Rating: 4 out of 5
following a purchase from 07/05/2025
very nice choice and quality of delivery
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André M.
Rating: 4 out of 5
following a purchase from 20/04/2025
Too long delays
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Alain G.
Rating: 4 out of 5
following a purchase from 06/05/2025
Already ordered; fast satisfied
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David A.
Rating: 4 out of 5
following a purchase from 03/05/2025
great
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Mohamadi M.
Rating: 3 out of 5
following a purchase from 01/05/2025
I can't give my opinion without having received my package, but in the online store everything went well. There are many of us, I am in a pétanque club in Mayotte, PCP Pétanque Club of Pamandzi.
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Denis T.
Rating: 4 out of 5
following a purchase from 25/04/2025
I cannot give my opinion because I have not yet received my order, you are faster than the delivery.
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Nathalie D.
Rating: 4 out of 5
following a purchase from 30/04/2025
As always, we were very well received and advised.
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Sandra G.
Rating: 4 out of 5
following a purchase from 26/04/2025
Fast
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Jacinto A.
Rating: 4 out of 5
following a purchase from 15/04/2025
Very good
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Jean-Luc S.
Rating: 4 out of 5
following a purchase from 21/04/2025
Some good and some less good. Let's start with the less good: I bought a Boulenciel Saturne triplet with engraving, which I received but one ball had less deep factory engravings than the other two (the impression of having two striped balls and one smooth) however the optional engraving was done by the company PétanqueShop, but the operator did not notice this difference. So I received the triplet with a defect. So for me, there is something wrong with the Boulenciel factory that does not perform quality control (otherwise this set would not have been put on sale) and for PétanqueShop that did not see this machining error during the personalized engraving. Now for the good, the PétanqueShop customer service did everything to rectify the situation, so I received a correct set after returning the defective balls. Which is normal in my eyes!! Thanks to customer service.
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Annie L.
Rating: 4 out of 5
following a purchase from 27/04/2025
Good site
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Jean Louis G.
Rating: 4 out of 5
following a purchase from 25/04/2025
very fast delivery. Matches the description well, but a small defect on one of the items.
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Christophe C.
Rating: 4 out of 5
following a purchase from 20/04/2025
cfgyff
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Steve C.
Rating: 4 out of 5
following a purchase from 24/04/2025
Hello, I need to be able to engrave the balls separately and see them virtually.
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Vincent M.
Rating: 4 out of 5
following a purchase from 23/04/2025
Conform and on time, the free chamoisine is improvable but nothing serious. The site remains top for orders.
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Alain C.
Rating: 4 out of 5
following a purchase from 22/04/2025
Simple, effective and good product.
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Elisabeth B.
Rating: 3 out of 5
following a purchase from 18/04/2025
Too bad the plate is a bit dented.
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Pascal T.
Rating: 4 out of 5
following a purchase from 21/04/2025
Very good but does not correspond 100% to the order
On the clock, there is added text
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Jean F.
Rating: 3 out of 5
following a purchase from 03/04/2025
Very long delivery time, commercial gesture for product reference change insignificant, a bag for the balls would have been welcome. I will not order from you again.
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Cilia B.
Rating: 4 out of 5
Delivery is very fast
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Bérangère G.
Rating: 4 out of 5
On top.
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Didier E.
Rating: 4 out of 5
Fast shipping and compliant with the ad, competitive prices.
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Aletta N.
Rating: 1 out of 5
My two trophies broke the day after delivery, and the store did not consider itself responsible. Very poor quality product.
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Thierry L.
Rating: 3 out of 5
Too rigid
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Didier D.
Rating: 4 out of 5
Very good
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Marc
Rating: 1 out of 5
Avoid !!!! They take your orders but especially your money, they give you a correct delivery date but do not keep their commitments, and especially do not ensure your orders!!! And they offer you other products... Not professional at all, it's better to go directly to Obut.
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Corselle C.
Rating: 4 out of 5
the milord bag for triplette, very good but missing the blue cochonnet, and the navy blue and white marker very good, I hope to maybe receive it? I await the response, thank you in advance
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Sophie
Rating: 1 out of 5
When a delivery time of four days is given and on 18/12 a delivery is promised for Christmas, it is a shame not to respect it. As a result, a delivery is promised a month later while the payment is made very quickly. Unbearable especially for an order of 200 euros. Once not twice.
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