Customer reviews of PétanqueShop

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews
5 5 169 84% 4 704 11% 3 133 2% 2 58 1% 1 125 2%

Summary of reviews

PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.

1 star review

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Mehdi B.
Rating: 1 out of 5
following a purchase from 06/05/2025
Supposed to receive my package on the 9th on the 11th still not received ... and no response from customer service!
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Response from PétanqueShop
Hello, We understand your concern regarding the delivery of your order. However, it has been processed by our services within the allotted time. Indeed, you placed your order on Tuesday, May 6 at 10:00 PM and we shipped it the next day (Wednesday, May 7). The delivery delay is the responsibility of the carrier who should have delivered your package on Friday, May 9 (and not Monday, May 12). You sent us an email on Friday, May 9 in the late afternoon. We responded to that email on Monday morning, and your problem was resolved during the day. We thank you for your understanding and your trust in petanqueshop.com. Best regards, The Petanque Shop team
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Claude G.
Rating: 1 out of 5
following a purchase from 03/05/2025
To this day I still have not received my order. I am starting to worry. Delivery scheduled for May 7 at the relay point.
No news.
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Response from PétanqueShop
Hello, We understand your concern regarding the delivery of your order. However, it has been processed by our services within the allotted time. Indeed, you placed your order on Saturday, May 3, and we shipped it on Monday, May 5. Your package was then dropped off at the relay point on Wednesday, May 7. The error comes from the Colissimo delivery person or the relay point that did not scan the package upon arrival. This information was sent to you by email and allowed you to retrieve your package on Monday, May 12 (which corresponds to the maximum delivery date communicated at the time of your order). We thank you for your understanding and your trust in petanqueshop.com. Best regards, The Petanque Shop team
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Aletta N.
Rating: 1 out of 5
My two trophies broke the day after delivery, and the store did not consider itself responsible. Very poor quality product.
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Marc
Rating: 1 out of 5
Avoid !!!! They take your orders but especially your money, they give you a correct delivery date but do not keep their commitments, and especially do not ensure your orders!!! And they offer you other products... Not professional at all, it's better to go directly to Obut.
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Sophie
Rating: 1 out of 5
When a delivery time of four days is given and on 18/12 a delivery is promised for Christmas, it is a shame not to respect it. As a result, a delivery is promised a month later while the payment is made very quickly. Unbearable especially for an order of 200 euros. Once not twice.
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