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I
Rating: 4 out of 5
all good..
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Customer reviews of PétanqueShop
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews
Summary of reviews
PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Reviews 2, 3 and 4 stars
Reset filtersT
Rating: 4 out of 5
In accordance with the order and on time
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D
Rating: 4 out of 5
Very good site for petanque enthusiasts.
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M
Rating: 4 out of 5
The whole process (order, payment, delivery) went well... Except for the duration: for an order placed on August 8, I was only informed 12 days later about the stock shortage...
For the rest: change of the ordered model and delivery, it was within the deadlines...
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For the rest: change of the ordered model and delivery, it was within the deadlines...
M
Rating: 4 out of 5
Clear site
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Y
Rating: 4 out of 5
Fast delivery
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M
Rating: 4 out of 5
Good for the delivery time, however your message saying that delivery fees are waived is misleading because I had to pay for home delivery.
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L
Rating: 4 out of 5
Good product, quick processing of the order.
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A
Rating: 3 out of 5
I received my balls but without the warranty card
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E
Rating: 4 out of 5
Good good
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F
Rating: 4 out of 5
Very good site easy to find what you are looking for
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J
Rating: 4 out of 5
Good product
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P
Rating: 4 out of 5
Adapted material
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B
Rating: 4 out of 5
Order arrived on time
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J
Rating: 4 out of 5
Nothing to report Thank you
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C
Rating: 4 out of 5
Very good and fast
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L
Rating: 4 out of 5
very good satisfactory items and your site very well
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G
Rating: 3 out of 5
Lack of clarity for proceeding with payment
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G
Rating: 4 out of 5
Simple, efficient site with complete referencing
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G
Rating: 2 out of 5
Not great disappointed
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Response from PétanqueShop
Hello, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and helps us improve. Please feel free to contact us directly if you would like to discuss your experience further. Best regards. The petanqueshop.com team
G
Rating: 2 out of 5
Very good
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Response from PétanqueShop
Hello, Thank you for taking the time to share your opinion. We are sorry to hear that your experience did not meet your expectations. Please do not hesitate to contact us to discuss your feelings, we are here to help you. Best regards. The petanquestock.com team
J
Rating: 4 out of 5
Too bad not to have had a colored stopper because wood is not great and a small cloth, the little one would have been happy
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T
Rating: 3 out of 5
When I ordered my triplet the day before yesterday between 9 and 9:30 am, the site indicated that the balls were in stock and therefore a departure the same day for a noon order. I chose an express chronopost delivery at €14.08 for the next day before 1 pm and the package only left yesterday. So I lost €14.08 by choosing express delivery and this is the second time this has happened to me so I am not very happy.
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M
Rating: 2 out of 5
My order was not complete upon delivery. What was missing was sent to me quickly.
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Response from PétanqueShop
Hello, Thank you for taking the time to share your experience. We are sorry to hear that your order was not complete upon delivery, but we are glad to see that the rest was shipped quickly. Please do not hesitate to contact us for any questions or additional assistance. Best regards. The petanqueshop.com team
G
Rating: 3 out of 5
Delivery speed
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P
Rating: 2 out of 5
Delivery excellent and fast. Even without such damages/wear, the price is still far too high for second-hand balls. I wouldn't even dare to sell such balls for 100 €.
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Response from PétanqueShop
Hello, Thank you for your feedback. We are sorry to learn that the quality of the ordered product did not meet your expectations. However, it was clearly stated on the product page that it was a second-hand triplet. Additionally, a photo of the balls was provided so you could see their condition. Thank you for your understanding. Best regards. The petanqueshop.com team
G
Rating: 4 out of 5
I did not receive the certification cards with the 2 sets of balls. Otherwise, all good
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P
Rating: 2 out of 5
The delivery does not match the order
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Response from PétanqueShop
Hello and thank you for taking the time to share your feedback. We are sorry to learn that the delivery did not match your order. We have contacted you so that you can send us photos of what you received and we can address your issue. We are still waiting for your response. We remain at your disposal. The petanqueshop.com team
P
Rating: 4 out of 5
The site is quite clear in its use,
However, I could not use the new customer welcome discount.
Normal waiting time.
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However, I could not use the new customer welcome discount.
Normal waiting time.
P
Rating: 4 out of 5
Order compliant and quick
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J
Rating: 4 out of 5
Fast delivery, product compliant with the description, interesting quality/price ratio
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C
Rating: 4 out of 5
Hello,
Received my personalized order after 4 days (holiday).
The balls are of good quality, however I am a bit disappointed with the personalized engraving.
The free chamois .........
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Received my personalized order after 4 days (holiday).
The balls are of good quality, however I am a bit disappointed with the personalized engraving.
The free chamois .........
N
Rating: 4 out of 5
Good product but 4 broken in our delivery
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G
Rating: 4 out of 5
I received my order but during payment my loyalty points were not taken into account in the total price but they were indeed deducted. Would it be possible to reassign them to me at least? Thank you.
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C
Rating: 3 out of 5
Received on time, but at this price, I was disappointed because the packaging was completely torn and damaged, especially since it was a gift, I couldn't offer it in the packaging.
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J
Rating: 4 out of 5
good
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M
Rating: 4 out of 5
Very well designed site, I found the balls I was looking for.
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D
Rating: 4 out of 5
Quite a complete site and very easy to understand.
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V
Rating: 4 out of 5
Correct just more speed in delivery
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P
Rating: 4 out of 5
Well structured, the hardness classification is interesting.
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