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O
Rating: 4 out of 5
Many products, clear explanation. As a petanque lover, a must.
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Customer reviews of PétanqueShop
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews
Summary of reviews
PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Perfect
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M
Rating: 4 out of 5
Order placed without issue, waiting to see the reception....
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B
Rating: 4 out of 5
Nothing to say, package received quickly without any problem
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C
Rating: 3 out of 5
Quite fast
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S
Rating: 2 out of 5
Complicated, I ordered for a birthday a game of balls from the brand La Boule Bleue which was supposed to arrive 5 or 6 weeks later but due to a manufacturer's design error I was forced to switch to another brand like Obut that can be found at Decathlon... anyway, the balls of everyone...
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Response from PétanqueShop
Hello, Thank you for your feedback regarding your ordering experience. We understand your disappointment regarding the complications encountered and we are sincerely sorry. Nevertheless, in light of the complications encountered, our teams ensured you regular follow-up and proposed a solution as soon as possible to ensure your order, and a triplet with similar characteristics to the one you ordered was proposed to you. Customer satisfaction is our priority and we ensure that every order is a success. Best regards, The PetanqueShop team
S
Rating: 4 out of 5
Very serious, very well respects deadlines
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S
Rating: 4 out of 5
Serious site with easy ordering except for clothing sizes
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A
Rating: 2 out of 5
Balls full of touch-up marks (certainly due to manufacturing imperfections) Above given the price.
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Response from PétanqueShop
Hello, Thank you for taking the time to share your opinion. We are sorry to hear that you encountered imperfections on our balls, as we are committed to offering quality products. Can you send us a photo of your triplet so that we can see the defects of your triplet and find a solution? Thank you in advance for your feedback. Best regards, The petanqueshop.com team
J
Rating: 3 out of 5
No gift not even a target or bag too bad
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J
Rating: 4 out of 5
Very well protected, fast delivery. I would like to receive the paid invoice by email to forward it to my treasurer, thank you in advance.
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J
Rating: 4 out of 5
Easy navigation, delivery compliant and fast
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S
Rating: 4 out of 5
No problem
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O
Rating: 4 out of 5
Very pleasant site with a wide choice, too bad clubs do not open an account to benefit from it for themselves and their members
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S
Rating: 4 out of 5
Good
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M
Rating: 4 out of 5
Always well received. Maybe just continue to train some people
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P
Rating: 4 out of 5
Good site...
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C
Rating: 4 out of 5
Nothing to say about the product, it is in line with what was presented and our expectations. The only regrettable element is that I paid more to be delivered within 24 hours and I received the order a day late.
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R
Rating: 4 out of 5
-
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J
Rating: 3 out of 5
One item does not meet my expectations
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V
Rating: 4 out of 5
Received within the deadline and corresponds to my order
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J
Rating: 4 out of 5
Sometimes the explanations are not explicit,
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J
Rating: 4 out of 5
Ras.
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J
Rating: 4 out of 5
It's a shame not to have a card with the serial number of the balls
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M
Rating: 3 out of 5
I am very unhappy regarding the payment - I had to make 5 orders. At the time of payment I had an error. Even after deleting cookies I had the same error. Had to write to customer service but at no time did anyone call me to take my order by phone. I am really disappointed about that but the rest is fine good presentation for the purchase of balls.
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D
Rating: 4 out of 5
Very well structured but (probably due to my computer!!) site a bit slow.
Effective support responsiveness. Fast delivery.
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Effective support responsiveness. Fast delivery.
L
Rating: 4 out of 5
nothing to say
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C
Rating: 4 out of 5
fast efficient
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J
Rating: 3 out of 5
Hello, I wanted diameter 77 and every time I selected 77 in diameter and 690 in weight, it worked. BUT as soon as I clicked on ORDER the site responded that this product is no longer available. and that, on all brands. very disappointed !!!! I finally ordered 76 in diameter
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I
Rating: 3 out of 5
I received my order but I am disappointed because I thought there would be foam in the back pocket to store my pétanque balls? In the description of the order I made it was specified to be delivered with the foam?
Best regards.
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Best regards.
T
Rating: 4 out of 5
good
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J
Rating: 4 out of 5
As a loyal customer living in Réunion, what hinders many more frequent orders are the expensive shipping costs at departure and arrival of the delivery !!!! And so, it's frustrating.
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L
Rating: 4 out of 5
Easy navigation on the site, fast delivery, for a first time at petanqueshop I am fully satisfied.
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J
Rating: 4 out of 5
Correct delivery within the timeframe
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N
Rating: 4 out of 5
Fast delivery received 4 days after the order, everything is compliant, I recommend the site.
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L
Rating: 3 out of 5
I am not satisfied with my new ball
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G
Rating: 4 out of 5
I do not give 5 stars because of the poor delivery service from the Post Office.
Choosing a 24/7 locker only to end up having to go... to the Post Office...
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Choosing a 24/7 locker only to end up having to go... to the Post Office...
J
Rating: 4 out of 5
balls too slippery
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F
Rating: 4 out of 5
The site is well made, the logistics too.
The only negative point is the lack of availability of certain models. For example, it has been 1 month since you have had availability on the 'blue ball' range. I still remain a promoter of Petanqueshop.
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The only negative point is the lack of availability of certain models. For example, it has been 1 month since you have had availability on the 'blue ball' range. I still remain a promoter of Petanqueshop.
T
Rating: 2 out of 5
Nothing to say about the delay or the site, really top, however, regarding my order, I am completely disappointed. I still spent 245 euros to get nice pink balls and I ended up with balls filled with vulgar touch-up pen, at that price they could have avoided that, I would have preferred impacts rather than touch-up pen that shocks.
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Response from PétanqueShop
Hello, Thank you for your feedback regarding your order. We are pleased to hear that you are satisfied with the delivery time and the experience on our site. However, your balls have a layer of varnish, which naturally wears off over time. Upon receipt, even new, these balls may show signs of impact on the varnish. This does not affect their quality at all. Best regards, The petanqueshop.com team