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S
Rating: 3 out of 5
A bit complicated to register online
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Customer reviews of PétanqueShop
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews
Summary of reviews
PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Reviews 2, 3 and 4 stars
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Rating: 2 out of 5
I received my first order with a defect on my triplet waiting to have my triplet redone
Otherwise in terms of order speed 5 stars
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Otherwise in terms of order speed 5 stars
Response from PétanqueShop
Hello,
We are sorry to learn that your triplet has a defect.
Our customer service has taken the necessary steps with the manufacturer to have your triplet redone at the finish level.
We hope that the responsiveness of our customer service and the solution provided will satisfy you.
Thank you for your positive feedback on the speed of your order.
Best regards.
The PetanqueShop team
We are sorry to learn that your triplet has a defect.
Our customer service has taken the necessary steps with the manufacturer to have your triplet redone at the finish level.
We hope that the responsiveness of our customer service and the solution provided will satisfy you.
Thank you for your positive feedback on the speed of your order.
Best regards.
The PetanqueShop team
J
Rating: 4 out of 5
Good value for money.
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V
Rating: 3 out of 5
Package very well sent and protected, very happy with my purchase but had a lot of problems with delivery with Chronopost.. disappointed by the carrier..
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C
Rating: 4 out of 5
Fast delivery
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D
Rating: 3 out of 5
Captcha not easy to decipher (5 attempts, I almost gave up) and difficult to control the order before validation, especially to check if the engraving is OK
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E
Rating: 4 out of 5
Good and fast delivery
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M
Rating: 4 out of 5
Serious and fast
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G
Rating: 4 out of 5
Delivered quickly as expected.
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J
Rating: 4 out of 5
I didn't receive a card with the balls, strange
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O
Rating: 4 out of 5
Very good experience
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D
Rating: 4 out of 5
Hello very pleased with the speed and great welcome.
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J
Rating: 2 out of 5
Hello,
Thank you for sharing your experience and we are sorry to hear that the engraving did not meet your expectations.
However, as explained by phone, you indicated the following engraving: "YOUYOU". No emoji was included in your engraving. Therefore, we engraved the text YOUYOU, in accordance with your order.
Moreover, you contacted us once the order was shipped. Unfortunately, it was too late to modify your engraving and add the desired emojis.
Thank you for your understanding.
Best regards.
The petanqueshop team
Translated reviews
Thank you for sharing your experience and we are sorry to hear that the engraving did not meet your expectations.
However, as explained by phone, you indicated the following engraving: "YOUYOU". No emoji was included in your engraving. Therefore, we engraved the text YOUYOU, in accordance with your order.
Moreover, you contacted us once the order was shipped. Unfortunately, it was too late to modify your engraving and add the desired emojis.
Thank you for your understanding.
Best regards.
The petanqueshop team
Response from PétanqueShop
The resumption of old triplets is not conditioned to a e
B
Rating: 2 out of 5
Hello,
Thank you for your feedback. We understand your disappointment regarding the availability of ball weights and manufacturing delays.
It must be understood that we are dependent on manufacturers. In other words, if a manufacturer is out of stock on a product in a specific dimension (diameter, weight stripe), we unfortunately cannot restock, and we are dependent on the manufacturing times of our suppliers.
Thank you for your understanding.
Best regards.
The petanqueshop team
Translated reviews
Thank you for your feedback. We understand your disappointment regarding the availability of ball weights and manufacturing delays.
It must be understood that we are dependent on manufacturers. In other words, if a manufacturer is out of stock on a product in a specific dimension (diameter, weight stripe), we unfortunately cannot restock, and we are dependent on the manufacturing times of our suppliers.
Thank you for your understanding.
Best regards.
The petanqueshop team
Response from PétanqueShop
Excellent, well-detailed and interesting website.
B
Rating: 4 out of 5
Simple and clear site
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A
Rating: 4 out of 5
Order executed quickly and in accordance with the description.
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D
Rating: 4 out of 5
Deadline respected.
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N
Rating: 4 out of 5
Good except that the OBUT 71 balls warranty card of 680g diameter with the PAPA marking and the small star is missing.
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A
Rating: 4 out of 5
Top
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T
Rating: 4 out of 5
Serious site.
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C
Rating: 4 out of 5
Hello the sound balls are great
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P
Rating: 4 out of 5
Fast delivery and well-packaged package. Nothing to say.
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S
Rating: 4 out of 5
Very friendly phone reception by competent people and then quick and clean order processing. The only downside, partly on my part, we couldn't arrange for some goodies for the Bellengreville champions tournament on May 30 and 31. I recommend this site and will surely recommend equipment in the future. Thank you to the team.
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P
Rating: 4 out of 5
Very good, impeccable item! ....
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P
Rating: 4 out of 5
Compliant with my expectations
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F
Rating: 4 out of 5
The delivery did not arrive as expected.
Already one day late due to the incompetence of a Chronopost delivery person
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Already one day late due to the incompetence of a Chronopost delivery person
F
Rating: 4 out of 5
Fast shipping
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H
Rating: 3 out of 5
On Tuesday, June 9, I still have not received my package of pétanque balls
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M
Rating: 4 out of 5
No problems encountered
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C
Rating: 4 out of 5
Nothing to report
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P
Rating: 4 out of 5
super experience with you however you could make an effort on the buyback of the balls 17.80 euros for balls less than 1 year old purchased for more than 200 euros and having lost only 10 g each
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A
Rating: 4 out of 5
Large bag that can hold a jacket, equipment, water bottle + 6 balls
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M
Rating: 2 out of 5
Nothing to say about petanqueshop, nor about the equipment. However, the delivery was not made to the right place. It would be wise to refund the delivery.
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Response from PétanqueShop
Hello,
Thank you for your feedback and we are sincerely sorry to learn that the delivery was not made to the right place. We are indeed dependent on the carrier regarding delivery.
The delivery was free when you placed your order.
Best regards.
The petanqueshop team
Thank you for your feedback and we are sincerely sorry to learn that the delivery was not made to the right place. We are indeed dependent on the carrier regarding delivery.
The delivery was free when you placed your order.
Best regards.
The petanqueshop team
J
Rating: 4 out of 5
Very simple, once I found the balls and had my name engraved, the MS STRX balls arrived in 4 days.
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J
Rating: 3 out of 5
Hello, for the price of the balls, the gifts are the minimum you can do, it's unfortunate for the years to come
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F
Rating: 3 out of 5
Ball received but very dirty as well as the cloth for new otherwise great
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L
Rating: 4 out of 5
reliability
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B
Rating: 4 out of 5
Delivery within the announced deadlines. Package in good condition. Weight and diameter of the pétanque balls verified and compliant with the order. Nice finish. Note that the personalized engraving chosen as an option is not embedded in black like the other inscriptions. Still to see the wear over time to get the fifth star.
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M
Rating: 4 out of 5
Fast, good quality and not expensive even if we come from Belgium
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O
Rating: 3 out of 5
impeccable product but disastrous delivery, they should change service providers
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