PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Very difficult to order, repeatedly asks for the address, goes back, etc... I took a long time to finalize my order. Otherwise, the products and prices are fine.
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Response from PétanqueShop
Hello, Thank you for your feedback and we are truly sorry to hear that your ordering experience did not meet your expectations. We appreciate your patience and take your comments very seriously, as they help us improve our process. However, we are glad that you found our products and prices satisfactory. Your satisfaction is essential to us. Best regards, The petanqueshop.com team
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Jean Luc F.
Rating: 2 out of 5
following a purchase from 05/07/2025
The proposed sizes are too small
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Response from PétanqueShop
Hello, You ordered a Marseillaise jersey, it is a sports-type t-shirt and is therefore closer to the body than a normal t-shirt, like what you might find with a football jersey. Nevertheless, the sizes are normal. Best regards, The petanqueshop.com team
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Franck L.
Rating: 2 out of 5
following a purchase from 08/07/2025
Order of 2 triples. Upon arrival, the 2 covers are damaged, impossible to use the zipper to close or open! So no usable transport cover. It's a shame.
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Response from PétanqueShop
Hello, Thank you for taking the time to share your experience. We are sorry to hear that the covers of your triples arrived in poor condition, which must be frustrating for you. Your feedback is valuable, and we will examine it closely to improve the quality of our products. Could you please send us photos by email? We hope that despite this, you will enjoy your new triples. Best regards, The petanqueshop.com team
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Carole M.
Rating: 2 out of 5
following a purchase from 11/06/2025
I am disappointed it looks like they have already been used. They have scratches and black stains.
At this price and the bag is simple
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Response from PétanqueShop
Hello, The Prestige inox 110 pink La Boule Bleue has a layer of varnish, which naturally wears off over time during games. Upon receipt, even new, these balls may show signs of impact on the varnish. This does not affect their quality at all. Sports greetings, The PetanqueShop.com team
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Gerard M.
Rating: 2 out of 5
following a purchase from 04/07/2025
I have not yet received my order
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Response from PétanqueShop
Hello, The delivery time that was announced to you is as follows: between July 11, 2025, and July 16, 2025. Your package is on its way, it is normal for packages to overseas to take longer. Sports greetings. The PetanqueShop.com team
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Bastien A.
Rating: 2 out of 5
following a purchase from 21/06/2025
If we order textiles, deliveries are always delayed, ordered on the 21st, I will only receive them on July 7th... and therefore I no longer need them as it was for the 6th
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Response from PétanqueShop
Hello, Thank you for your feedback and we are sorry to hear that your order did not arrive on time. The deadline that was announced to you was between June 27, 2025, and July 4, 2025. The package left our premises on time, on July 1st, and should have arrived on time. Unfortunately, looking at your package tracking, we notice that the carrier has encountered some delays, and your package should be returned to you very soon. Could you please get back to us by email once you have received your package, so that we can proceed with the refund of your shipping costs? Best regards, The PetanqueShop team
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Pierre A.
Rating: 2 out of 5
following a purchase from 23/06/2025
It might be time to update the photos and descriptions of your items as it is not normal to charge your customers for missing or non-existent items.
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Clement M.
Rating: 2 out of 5
following a purchase from 26/06/2025
Your site is great. But I am still waiting for my delivery of my purchase which was scheduled for June 28 and then scheduled for today but has been postponed again. Let's say that the post office does not have the same responsiveness as you. It's a shame
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Response from PétanqueShop
Hello, Thank you very much for your feedback and for your compliments on our site! We are sorry to hear that your delivery has encountered delays. We understand how frustrating this can be and we are doing our best to work with our delivery partners to ensure better responsiveness. Your experience is valuable and we thank you for your patience. Best regards, The team at petanqueshop.com
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Magali F.
Rating: 2 out of 5
following a purchase from 08/05/2025
Delivery time too long for the shipment of the pétanque balls ordered on May 8, shipped on June 20. Too bad
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Response from PétanqueShop
Hello, You ordered a game from the brand La Boule Bleue. These games are made to order. Therefore, there is a delay of several weeks as indicated when creating your order. Thank you for your understanding. Best regards, The team at petanqueshop.com
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Francoise B.
Rating: 2 out of 5
following a purchase from 10/06/2025
Disappointed with some sizes m corresponding to s, l, m xll to xl
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Response from PétanqueShop
Hello, Thank you for taking the time to share your impressions. We are sorry to learn that the sizes do not meet your expectations. From one brand to another, it can indeed happen that sizes are different. Thank you for your understanding and have a good day. Best regards, The petanqueshop.com team
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Luc L.
Rating: 2 out of 5
following a purchase from 03/06/2025
Delivery too long
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Response from PétanqueShop
Hello, When placing your order, we indicated a delivery date between June 16 and June 30. Your order was shipped on June 11 from our premises for delivery by June 14 at the latest, which is before the shortest deadline announced when placing your order.
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Antoine G.
Rating: 2 out of 5
following a purchase from 10/06/2025
A delivery scheduled for June 13 or 14 and finally announced for June 18, it's not worth taking colissimo after all.
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Response from PétanqueShop
Hello, Thank you for your feedback regarding your delivery experience. We understand that this delay from the carrier can be frustrating and we apologize for the inconvenience caused, although it is independent of our will. Indeed, we engraved and shipped your triplet on the same day as your order, knowing that you ordered in the early afternoon. However, the delivery times to Corsica are always uncertain during the summer period. Indeed, tourists' luggage is prioritized over the delivery of packages. Consequently, this can lead to longer delays to this destination. We thank you for your patience and understanding. Best regards, The petanqueshop.com team
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Stéphane G.
Rating: 2 out of 5
following a purchase from 08/05/2025
Complicated, I ordered for a birthday a game of balls from the brand La Boule Bleue which was supposed to arrive 5 or 6 weeks later but due to a manufacturer's design error I was forced to switch to another brand like Obut that can be found at Decathlon... anyway, the balls of everyone...
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Response from PétanqueShop
Hello, Thank you for your feedback regarding your ordering experience. We understand your disappointment regarding the complications encountered and we are sincerely sorry. Nevertheless, in light of the complications encountered, our teams ensured you regular follow-up and proposed a solution as soon as possible to ensure your order, and a triplet with similar characteristics to the one you ordered was proposed to you. Customer satisfaction is our priority and we ensure that every order is a success. Best regards, The PetanqueShop team
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Alain L.
Rating: 2 out of 5
following a purchase from 25/05/2025
Balls full of touch-up marks (certainly due to manufacturing imperfections) Above given the price.
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Response from PétanqueShop
Hello, Thank you for taking the time to share your opinion. We are sorry to hear that you encountered imperfections on our balls, as we are committed to offering quality products. Can you send us a photo of your triplet so that we can see the defects of your triplet and find a solution? Thank you in advance for your feedback. Best regards, The petanqueshop.com team
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Teddy L.
Rating: 2 out of 5
following a purchase from 24/04/2025
Nothing to say about the delay or the site, really top, however, regarding my order, I am completely disappointed. I still spent 245 euros to get nice pink balls and I ended up with balls filled with vulgar touch-up pen, at that price they could have avoided that, I would have preferred impacts rather than touch-up pen that shocks.
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Response from PétanqueShop
Hello, Thank you for your feedback regarding your order. We are pleased to hear that you are satisfied with the delivery time and the experience on our site. However, your balls have a layer of varnish, which naturally wears off over time. Upon receipt, even new, these balls may show signs of impact on the varnish. This does not affect their quality at all. Best regards, The petanqueshop.com team
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Thomas D.
Rating: 2 out of 5
following a purchase from 15/05/2025
Despite a promised delivery today at 1 PM. This one is delayed by 24 hours, I therefore paid for an express delivery for nothing. Best regards.
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Response from PétanqueShop
Hello, We understand your concern regarding the delivery of your order. However, it has indeed been processed by our services within the allotted time. Indeed, you placed your order on Thursday, May 15 at 10:10 AM and we shipped it the same day. The delivery delay is due to the carrier who should have delivered your package on Friday, May 16. We contacted you by phone to inform you of the customer service procedure in case of delivery delay by the carrier. We thank you for your understanding and your trust in petanqueshop.com. Best regards, The Petanque Shop team
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Marie F.
Rating: 2 out of 5
Very pretty but also very fragile, two thrown on normal ground and already holes, what a pity.
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Guy
Rating: 2 out of 5
Delivery time not respected promise of compensation not kept too bad products conform
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