Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Stickers for clothing fall off. Too bad, wasted money
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Response from Petit-Fernand
Dear Meryem,
we are sorry to hear that you are dissatisfied with our stickers for clothing. We would like to discuss this issue with you and find a solution. Please contact us directly so we can assist you.
Best regards
Your team at Es-Ist-Meins
M
Melanie B.
Rating: 1 out of 5
following a purchase from 28/07/2026
1 complete page was labeled with a different name. With that price, it's outrageous!
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Response from Petit-Fernand
Dear Melanie,
thank you for your feedback. We are sorry to hear that there was an error with your order. We would like to clarify this and assist you further. Please contact us directly so we can find a solution.
Best regards,
Your team at Es-Ist-Meins
J
Joelle B.
Rating: 1 out of 5
following a purchase from 02/08/2026
I still haven't received my package. I had requested a refund after ordering and I never got a response.
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Response from Petit-Fernand
Hello Joelle,
We are sincerely sorry to hear that you have not received your package and that your refund request has not been addressed. The refund for your order was processed on 03/08/2026, as requested.
We thank you for your understanding and remain at your disposal for any assistance.
The C-Monetiquette team
D
Dany T.
Rating: 1 out of 5
following a purchase from 05/08/2026
You did not mention that the labels needed to be stuck on the labels present on the clothing. However, you are not unaware that these labels can be bothersome or scratchy, so they are removed... Really unfortunate.....
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Response from Petit-Fernand
Hello Dany,
Thank you for taking the time to share your experience and we are sorry to hear that our labels caused an inconvenience. It is clearly stated on the product page that the labels are to be stuck on the brand or care labels and the product photos also show this.
We thank you for your understanding and wish you a pleasant day,
The C-Monetiquette team
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Valérie C.
Rating: 1 out of 5
following a purchase from 05/08/2026
Tbien
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Response from Petit-Fernand
Hello Valérie,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We invite you to contact us directly so that we can discuss your situation and find a solution together.
Best regards,
The C-Monetiquette team
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Marie D.
Rating: 1 out of 5
following a purchase from 03/08/2026
The labels are already starting to peel off the markers even though they haven't been used yet. They stick on the notebooks, for now!
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Response from Petit-Fernand
Hello Marie,
We understand your disappointment regarding the adhesion of the labels and we sincerely apologize for it. We invite you to contact us via our contact form to find a solution that suits you.
Best regards,
The C-Monetiquette team
M
Marion B.
Rating: 1 out of 5
following a purchase from 02/08/2026
Test on a clothing label First wash and already part
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Response from Petit-Fernand
Hello Marion,
Thank you for taking the time to share your experience with us. We are sorry to hear that the label did not meet your expectations and we would like to discuss this further with you, as according to our information on this order, you did not purchase any clothing labels. Please feel free to contact us via our contact form so we can find a solution together.
Best regards,
The C-Monetiquette team
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Laura R.
Rating: 1 out of 5
following a purchase from 02/08/2026
First order and very disappointed. They present the labels in checkbook-style notebooks, with staples on the labels so all the labels on the left are punctured by the staples, making them unusable or usable but it shows and looks really dirty. Very disappointed!
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Response from Petit-Fernand
Hello Laura,
We are sincerely sorry to hear that your first order did not meet your satisfaction. Your feedback is valuable and we would like to discuss this further with you to find a solution suitable for your situation.
We invite you to contact us via our contact form so we can assist you better.
Best regards,
The C-Monetiquette team
F
Fernando C.
Rating: 1 out of 5
following a purchase from 22/07/2026
The labels were for marking my wife's clothes that she has entered into a residence, and after the first wash, almost all of them fell off. A disaster, now almost all her clothes are lost.
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Response from Petit-Fernand
Dear Fernando,
We sincerely regret that the labels did not meet your expectations and that this has caused inconveniences with your wife's clothes. We understand how frustrating this situation can be.
We invite you to contact our customer service so that we can find a solution together.
Sincerely,
The Petit-Fernand team.
J
Jade B.
Rating: 1 out of 5
following a purchase from 29/07/2026
I received object labels instead of clothing labels
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Response from Petit-Fernand
Hello Jade,
We are sorry for this confusion. After checking, your order does indeed include object labels in a two-line format, as you can see on your invoice.
Do not hesitate to contact us by email if you would like us to verify your order with you.
Have a nice day,
Camille C-MonEtiquette
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Cindy C.
Rating: 1 out of 5
following a purchase from 29/07/2026
Very disappointed with customer service. I have been ordering since 2021. This year I forgot the accent on my son's first name, the labels were edited without it. I requested a commercial gesture and received a 20% offer supposedly as an exceptional case, but in fact, it was ongoing on the site for any customer! I used to order every year, that's over!
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Response from Petit-Fernand
Hello Cindy,
We are sincerely sorry to hear that your experience did not meet your expectations.
Regarding personalized products, we unfortunately cannot make changes to an already manufactured order, we are sorry about that.
However, we remain available if needed :)
Best regards,
Camille C-MonEtiquette
A
Andre M.
Rating: 1 out of 5
following a purchase from 26/07/2026
The labels do not stick well.
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Response from Petit-Fernand
Hello André,
Thank you for taking the time to share your experience, and we are sincerely sorry to learn that the labels do not meet your expectations. Your satisfaction is important to us, which is why we have contacted you directly by email.
Please feel free to contact us directly so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
C
Connie H.
Rating: 1 out of 5
following a purchase from 14/07/2026
One label is not very clear
Response from Petit-Fernand
Dear Connie,
Thank you for your feedback regarding the clarity of one of our labels. We appreciate your intention to help us improve, and we would like to discuss this further to ensure your concerns are addressed.
Please feel free to reach out to us directly so we can assist you better.
Best regards,
The Petit-Fernand Team
V
Virginie L.
Rating: 1 out of 5
following a purchase from 27/07/2026
This does not match the proposed visual. The writing is very "zoomed in" or too small. Disappointed
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Response from Petit-Fernand
Hello Virginie,
We are sincerely sorry to hear that your order does not meet your expectations. Your feedback is extremely important to us as it allows us to constantly improve!
Have a nice day,
Camille C-MonEtiquette
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Nadine K.
Rating: 1 out of 5
following a purchase from 14/07/2026
Unfortunately, I was disappointed this time. The name stickers could hardly be peeled off the paper and more than half of them ended up tearing.
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Response from Petit-Fernand
Dear Nadine,
thank you for your feedback. We are sorry to hear that you were not satisfied with the name stickers. We want to ensure that our products meet your expectations and have contacted you by email to assist you further.
Best regards
Your Es-Ist-Meins team
T
Tamara R.
Rating: 1 out of 5
following a purchase from 14/07/2026
Labels on clothes came off immediately. Labels purchased and applied years ago are still on the clothes. Have you changed the product? Negative purchase
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Response from Petit-Fernand
Dear Tamara,
Thank you for sharing your experience. We are sorry to hear that the labels did not meet your expectations and we are always committed to improving our products. We have just contacted you to find a solution together.
Best regards,
The Petit-Fernand team
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Anna S.
Rating: 1 out of 5
following a purchase from 13/07/2026
they come off with washing
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Response from Petit-Fernand
Dear Anna,
Thank you for sharing your experience. We are sorry to hear that you encountered problems with washing our products and we want to understand the situation better. We have just contacted you to resolve the issue.
Best regards,
The Petit-Fernand team
A
Anne Catherine M.
Rating: 1 out of 5
following a purchase from 23/07/2026
Disappointed with my purchase. I gave the bracelets to my 3 little girls and one of them has already torn! She is almost 6 years old and is calm. She wears it to go to the beach and is not rough. I thought they would last at least the month of vacation. They are cute but fragile!
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Response from Petit-Fernand
Hello Anne Catherine,
We are sincerely sorry to hear that one of the bracelets did not hold up as you hoped. We understand your disappointment, especially when it concerns your little girls. We invite you to contact us privately so that we can discuss your situation and find a solution together.
Best regards,
The C-Monetiquette team
V
Vanessa J.
Rating: 1 out of 5
following a purchase from 12/07/2026
We received a booklet with a sticker. I ordered 2
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Response from Petit-Fernand
Dear Vanessa,
we are sorry to hear that you only received one booklet with a sticker, although you ordered two. We understand your disappointment and would like to help you find a solution. We have just contacted you directly so we can clarify the issue.
Best regards,
the Es-Ist-Meins team
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Noemie B.
Rating: 1 out of 5
following a purchase from 21/07/2026
The bracelet is too small so too tight my daughter cannot wear it
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Response from Petit-Fernand
Hello Noemie,
We are sorry to hear that the bracelet does not fit your daughter and that it is too tight. As indicated on our site, our bracelets are designed for children aged 5 to 8 years with a circumference of 13 to 15 cm.
Thank you for your feedback and we remain at your disposal.
The C-Monetiquette team
C
Clémence L.
Rating: 1 out of 5
following a purchase from 08/07/2026
Incomplete order received (I ordered 100 labels, I only got 40...). After filing a complaint, they sent me the missing labels, but I never received anything... Very disappointed
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Response from Petit-Fernand
Hello Clémence,
We are sincerely sorry to learn that your order did not arrive in its entirety and that the follow-up did not meet your expectations. Your disappointment is completely understandable.
We hope you receive the rest of your order soon.
Best regards,
The C-Monetiquette team
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Leonard H.
Rating: 1 out of 5
following a purchase from 09/07/2026
The order does not fit. No accommodation, it is only said that it was ordered incorrectly although this was not done.
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Response from Petit-Fernand
Hello Leonard,
we are sorry to hear that your order does not meet your expectations.
As we could gather from your exchange with our customer service as well as your order, you ordered labels for items "1 line" which are indeed larger than the mini labels specifically for pens.
Best regards,
The Es-Ist-Meins Team
A
Aurélie L.
Rating: 1 out of 5
following a purchase from 19/07/2026
The packaging has changed as well as the format of the labels and it was better before
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Response from Petit-Fernand
Hello Aurélie,
Thank you for your feedback. We understand that the changes made to the packaging and the format of the labels do not meet your expectations. Your satisfaction is important to us and we would like to discuss this further with you. Please feel free to contact us directly to share your impressions.
Best regards,
The C-Monetiquette team
S
Sophie L.
Rating: 1 out of 5
following a purchase from 18/07/2026
The impressions of long names are pixelated; Unfortunately, I did not fully understand the difference between object labels and pens…
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Response from Petit-Fernand
Hello Sophie,
We are sincerely sorry to hear that you have encountered a problem with the quality of the prints. We understand your frustration and wish to help you resolve this.
Please feel free to contact us privately so that we can discuss your situation and find a solution together.
Regarding the difference between object labels and those for pens, it is the size. They are both object labels with the distinction that those for pens or "mini object label" are designed for very small surfaces like pens and markers.
Best regards,
The C-Monetiquette team
B
Bodo M.
Rating: 1 out of 5
following a purchase from 27/05/2026
Nothing has arrived from the order.
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Response from Petit-Fernand
Hello Bernd,
we are sorry to hear that your order has not arrived. We have contacted you by email to find a solution together.
Best regards,
Your team from Es-Ist-Meins
A
Anne V.
Rating: 1 out of 5
following a purchase from 08/07/2026
Bracelet received the day before the holidays, perfect. Only after a week of use, the dark colors fade and the name and number become unreadable... Strongly disappointed with the quality.
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Response from Petit-Fernand
Hello Anne,
We are sincerely sorry to learn that the bracelet does not meet your expectations and that you have encountered quality issues. Your feedback is valuable to us and we would like to invite you to contact us directly to find a solution together.
Thank you for your understanding.
Best regards,
The C-Monetiquette team
J
Jennifer B.
Rating: 1 out of 5
following a purchase from 06/07/2026
Did not arrive!
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Response from Petit-Fernand
Hello Jennifer,
we are sorry to hear that your order has not arrived. We have contacted you by email so that we can find a solution together.
Best regards
Your team from Es-Ist-Meins
M
Maéva D.
Rating: 1 out of 5
following a purchase from 13/07/2026
Of very poor quality, the paint is already coming off even though we have had them for 15 days
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Response from Petit-Fernand
Hello Maëva,
We are sincerely sorry to hear that your experience with our products has not met your expectations. We place great importance on customer satisfaction and would be happy to discuss your situation in order to find a solution together.
Please do not hesitate to contact us directly so that we can assist you in the best way possible.
Best regards,
The C-Monetiquette team
J
Julie G.
Rating: 1 out of 5
following a purchase from 08/07/2026
I am extremely disappointed, it's been almost 1 month since I ordered and the order is still not here! This is the last time I order from you, be sure of that!
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Response from Petit-Fernand
Hello Julie,
We completely understand your disappointment regarding the delivery time of your order, and we sincerely apologize for it. We see that you have already contacted our customer service and we are sure we can find a solution together.
Best regards,
The C-Monetiquette team
C
Charline B.
Rating: 1 out of 5
following a purchase from 15/07/2026
The object labels all came off the markers the day after application..
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Response from Petit-Fernand
Hello Charline,
We are sincerely sorry to hear that the labels did not stay well on your markers. Your feedback is valuable and we want to understand the situation in order to assist you better.
We have contacted you by email so that we can find a solution together.
Best regards,
The C-Monetiquette team
J
Jessica W.
Rating: 1 out of 5
following a purchase from 05/07/2026
The labels design look good. My book came sticky, all the pages seem to stick together making it difficult and fiddly. For how much you pay I would have expected better. Don’t think I’ll use this brand again if I’m honest.
Response from Petit-Fernand
Dear Jessica,
Thank you for sharing your feedback. We truly understand your disappointment regarding the condition of your book, and we sincerely apologize for the inconvenience it has caused you. We would appreciate the opportunity to address this issue further; please reach out to us privately so we can find a suitable solution.
Best regards,
The Petit-Fernand Team
A
Angelina P.
Rating: 1 out of 5
following a purchase from 14/07/2026
Poor finishing, and a person on the phone not at all listening and not very friendly
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Response from Petit-Fernand
Hello Angelina,
Thank you for taking the time to share your experience. We are sorry to hear that the finishing of your order did not meet your expectations and that our customer service was not up to par. We place great importance on customer satisfaction and would be happy to discuss with you to better understand your situation and remedy it.
Best regards,
The C-Monetiquette team
M
Melissa K.
Rating: 1 out of 5
following a purchase from 04/07/2026
I purchased these as the reviews were great and I thought they must really be worth the money. Well ive used them and came off in the first wash. Very disappointed
Response from Petit-Fernand
Dear Melissa,
Thank you for sharing your feedback. We're truly sorry to hear about your experience and would like to understand more about the issue you faced. Please reach out to our customer service team so we can assist you further and find a resolution.
Best regards,
The Petit-Fernand Team
P
Pablo G.
Rating: 1 out of 5
following a purchase from 02/07/2026
The labels are nice, but many have come off on the first use
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Response from Petit-Fernand
Dear Pablo,
Thank you for your comment and we are sorry that the labels did not meet your expectations. Your satisfaction is very important to us and we want to better understand your situation. We invite you to contact our customer service to assist you in a more personalized way.
Sincerely,
The Petit-Fernand team
S
Sandrine L.
Rating: 1 out of 5
following a purchase from 09/07/2026
Hello, on your site, we see the label stuck directly on the t-shirt. However, in the instructions, this is not recommended. After the first wash, no more label on a t-shirt, and no sheet of parchment paper attached as stated in your document. The nursing home must have redone everything. I am disappointed. Have a nice day; sincerely.
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Response from Petit-Fernand
Hello Sandrine,
Thank you for taking the time to share your experience. After checking your order, you had ordered self-adhesive object labels and not heat-sealable labels for clothing. This explains the problem encountered during the first wash.
We remain available to discuss with you if needed.
Have a nice day!
Esther from C-MonEtiquette
S
Safaa E.
Rating: 1 out of 5
following a purchase from 30/06/2026
I did not receive my order
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Response from Petit-Fernand
Dear Safaa,
we are sorry to hear that you have not received your order. We have contacted you via email so that we can find a solution together.
Best regards,
Your team at Es-Ist-Meins
P
Pamela H.
Rating: 1 out of 5
following a purchase from 29/06/2026
Unfortunately label pages came stick together, pulled apart but everything very tacky. Seems like a print issue
Response from Petit-Fernand
Dear Pamela,
Thank you for sharing your feedback. We are sorry to hear about the issue with your label pages and appreciate you bringing this to our attention. Please reach out to our customer service team so we can assist you in resolving this matter.
Best regards,
The Petit-Fernand Team
M
Marie Paule D.
Rating: 1 out of 5
following a purchase from 08/07/2026
Very nice quality product
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Response from Petit-Fernand
Hello Marie Paule,
Thank you for your feedback, it really makes us happy.
Best regards,
The C-Monetiquette team
B
Benedicte B.
Rating: 1 out of 5
following a purchase from 07/07/2026
Poor quality
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Response from Petit-Fernand
Hello Benedicte,
Thank you for taking the time to share your experience. We are sorry to learn that the quality of your order did not meet your satisfaction and we would like to understand your situation in order to find a solution. Please feel free to contact us directly to discuss this.
Best regards,
The C-Monetiquette team
V
Virginie S.
Rating: 1 out of 5
following a purchase from 14/06/2026
I was used to your labels but this time it peels off during washing and sticks anywhere, on other clothes and worse in the machine so there is a risk of it getting damaged.
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Response from Petit-Fernand
Hello Virginie,
Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our labels and we wish to understand your situation better in order to provide you with a solution.
Please feel free to contact us directly by private message so that we can discuss and find a response that suits you.
Best regards,
The C-Monetiquette team
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