Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 53 039 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2, 3, 4 and 5 stars

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Ruben Nogales
Rating: 2 out of 5
Scored with two stars because in a week, some stickers have come off, even on clothes that have not yet been worn or washed. It is true that the material is polyester, a tracksuit, but it should stick well, I have seen other stickers on other children's clothes that have been on for years.
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Response from Petit-Fernand
We have contacted you by email to help you with the labels. Good day
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Antonella D.
Rating: 5 out of 5
Great stickers
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Rosario A.
Rating: 4 out of 5
All good as expected labels. A little long delivery time.
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Francesca
Rating: 4 out of 5
Very nice labels. I got the thermo adhesive ones. Easy to stick on. The only downside I don't give 5 stars for is the price which is not that cheap.
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Alice B.
Rating: 5 out of 5
Excellent product
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Annalisa
Rating: 5 out of 5
Perfect and adherent!
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Giulia J.
Rating: 5 out of 5
customizable in graphics, fun, easy to apply, a salvation for labeling nursery clothing!
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Katy P.
Rating: 1 out of 5
Nice designs and easy to order but iron on labels had peeled off after 1 wash despite following instructions
Response from Petit-Fernand
Dear Katy, we are very sorry about this! Please, contact our customer service with the picture of the problem in order to find suitable for you solution.
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Concetta S.
Rating: 5 out of 5
great product, i got the thermoadhesive labels that really resist machine wash and the ones for shoes that resist. shame about the shipping too slow and not traceable
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Lore
Rating: 5 out of 5
Received labels on time, very nice and durable.
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Bea
Rating: 5 out of 5
Lovely labels
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Gemma O.
Rating: 5 out of 5
Excellent service and so happy with the products
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Javier
Rating: 4 out of 5
All correct
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Carmen GB
Rating: 4 out of 5
It has been a very good experience, except that the stickers took two weeks to arrive home and I was expecting a shorter period of time. Otherwise, everything was very good.
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Susi B.
Rating: 5 out of 5
Excellent service! They care for the customer, every question has the right answer! They should all work like this is-commerce! Top
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Evelyn C.
Rating: 5 out of 5
Etiquetas para las ropas son muy buenas y útiles con hermosos diseños mi hijo quedó impresionado lo.recomiendo mucho.
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Noemí
Rating: 4 out of 5
We had a problem with the delivery of an order but they solved it and sent it to me again by another way. They arrived today and they are beautiful
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Noemi
Rating: 2 out of 5
I hope the company can still help me figure out what happened to my order
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by postal services. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution. Good day Alessio
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VERONICA G.
Rating: 1 out of 5
I ordered here to try something different from Stickets. The order took more days to arrive. When it arrived it was wrong (wrong name and different product than paid for). The online claim took several days to respond. Meanwhile the lines were always busy and with a 902 number when I understand that the law requires a fixed number. The only good thing is that once they answered me, they didn't put any problems in refunding me the money. That's why I put one star, otherwise I would have put 0.
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Response from Petit-Fernand
We apologize for this shipping error. Have a nice day Veronica
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barbara
Rating: 5 out of 5
i ordered adhesive name stickers for my son. ARRIVED ON TIME. VERY NICE AND DURABLE. BETTER THAN I EXPECTED. VERY SATISFIED WITH THE PURCHASE
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Victoria y olivier
Rating: 3 out of 5
It took more than 10 days
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Response from Petit-Fernand
We apologize for the delay of your order.
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Almudena
Rating: 5 out of 5
Every new course I order. As always, good quality and beautifully designed labels.
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LAURA R.
Rating: 2 out of 5
Very slow shipping.
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Response from Petit-Fernand
Good morning, we are sorry for this delay by postal services. We hope you are satisfied with our products. We thank you for your understanding and wish you a good day Alessio
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Silvia A.
Rating: 1 out of 5
I didn't receive the goods and paid for express delivery too!
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Response from Petit-Fernand
Good morning, we are sorry for this delay on the part of postal services. We have executed the refund as you requested. We thank you for your understanding and wish you a good day Alessio
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Nikki J.
Rating: 5 out of 5
I love all of Petit Fernand's products. Long lasting, durable and look good.
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Tatiana S.
Rating: 5 out of 5
For the first time I placed an order for kindergarten labels. All very accurate and convenient with the division of the type of adhesive !!! Bravi
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Catia F.
Rating: 5 out of 5
I have been using your labels for several years they are very comfortable and very beautiful.
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Cristina
Rating: 4 out of 5
All perfect ... only the delivery time a little long ...but I think it depends on the Post Office !!! Thank you !!! Definitely next year I will take them back
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Miss N.
Rating: 5 out of 5
very good labels I will definitely buy them again
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EDOARDO
Rating: 5 out of 5
Great, for shipping everything comes in a letter envelope, so no delivery but they mail it in the mailbox, TOP
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S D.
Rating: 5 out of 5
I have used that company's stickers last seven years. It's perfect for school clothes, bottles etc. Very useful and doing their job.
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Sara
Rating: 1 out of 5
1 because there is no less. They never arrived and yes it is true that I was refunded after 2 weeks but still I needed them and I had to reorder them a month before school started. Shipping with someone better than Italian post office, no!!!?
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Response from Petit-Fernand
Good morning, we are sorry for this delay on the part of postal services. We thank you for your understanding and wish you a good day Alessio
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Cristina Paniagua Garcia
Rating: 1 out of 5
I bought hot melt labels and in the first wash they came off. I followed the instructions to the letter.
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Response from Petit-Fernand
Hi Cristina, we have contacted you by email to help you with the stickers that peel off. Greetings :)
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Valentina Z.
Rating: 5 out of 5
Thermoadhesive label: features as described, strong hold on washings, colorful and shipment happened smoothly. Highly recommended
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Manuela F.
Rating: 5 out of 5
Everything perfect and in accordance with the description
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Francesca
Rating: 4 out of 5
At the moment after a couple of washes they are holding up well. Easy to use
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Raffaele
Rating: 5 out of 5
Beautiful quality, durability and strong adhesive. Easy to order and maximum availability for any problem. One tip is to order early because it takes a good week to arrive.
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Corina R.
Rating: 5 out of 5
For three years I have been buying only from them , quality products .
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Francesca
Rating: 5 out of 5
Simple realization and lots of choice! Great delivery time, arrived in a very nice block with complimentary stickers. Excellent absolutely recommend and I will buy again
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l R.
Rating: 1 out of 5
After years of supporting this business, one order was not as it should be. The labels weee coming off on every wash unlike previous times. Instead of helping me out or trying to rectify the issue after I bought it to their intention, I was told they would not resend the item at their expense. Wonderful customer service! I'm response to your reply below… I ordered them well in advance for the new academic year and new uniform, so hence I ordered them in July but they were not put to use until September! So yes… you should review this. It is a product not doing its job. EVERY stick is coming off a very expensive private school uniform. Your further response justifies my comment on terrible service!
Response from Petit-Fernand
Dear Lorna, our sincere apologies for this situation. We understand your disappointment and will take this in consideration in order to update the claim period. At this stage we can not provide with the solution for the purchase from July. Thank you for understanding.