English 
V
Rating: 5 out of 5
Really wonderful, I made the kindergarten package, I think it will last me 2 years
Translated reviews
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 024 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersC
Rating: 1 out of 5
A terrible experience. I ordered the labels long before school started and they never arrived. I tried to contact them every day by writing through the forum, where they only replied twice without being able to tell me where the order was. And I tried calling continuously but to no avail since the recorded voice said it was impossible to talk to an operator and that you had to write on the forum.
Translated reviews
Response from Petit-Fernand
Buongirno Cristina, we are sorry for this non-delivery by the postal services. As per previous exchanges, I confirm that the order has been refunded as per your request. Good day
F
Rating: 5 out of 5
Ease of use and clarity of information make this site an excellent aid in family management, for schooling in particular. Recommended
Translated reviews
V
Rating: 5 out of 5
Labels as per draft Very good price Fast delivery
Translated reviews
T
Rating: 1 out of 5
Still not arrived what ordered. When he looked they say delivered. You are such a thief. Made 100 emails, but no response. I ordered August 29. You are Thieves .
Translated reviews
Response from Petit-Fernand
Good morning, we are sorry for this inconvenience, we actually note that we did not receive your message. We have taken steps to send you an email to find a solution immediately. Have a good day
I
Rating: 5 out of 5
I ordered yellow labels with white writing but on arrival they were almost illegible. I wish the simulator would have warned me that the combination did not work.
Translated reviews
E
Rating: 5 out of 5
Excellent products, both thermo-adhesive labels (very easy to apply and durable after many washes) and object labels. Very fast in shipping and delivery.
Translated reviews
M
Rating: 5 out of 5
Great products Super nice adhesive labels and excellent quality
Translated reviews
G
Rating: 5 out of 5
I loved it so much. They are beautiful.
Translated reviews
I
Rating: 4 out of 5
Very easy and convenient to apply. On the first wash already several came off and I washed at 30 degrees ??
Translated reviews
M
Rating: 5 out of 5
Always accurate and fast. Excellent and durable product.
Translated reviews
V
Rating: 5 out of 5
Great labels. Personalized, functional and above all beautiful
Translated reviews
E
Rating: 5 out of 5
The labels are beautiful, customizable and with clear management of the site where you order. good and professional! quick dispatch.
Translated reviews
K
Rating: 5 out of 5
Wonderful customer service, attentive, friendly and always ready to help, thank you!
Translated reviews
P
Rating: 5 out of 5
Fast delivery, perfect results?
Translated reviews
M
Rating: 5 out of 5
Received everything in a short time, the labels are very nice. I have purchased labels for objects and for clothing. However, I cannot yet evaluate them in the long run and especially post wash.
Translated reviews
S
Rating: 5 out of 5
I love them. I have been getting school labels for over 5 years now. And the personalized water bottle and bag are childproof too!!!
Translated reviews
L
Rating: 1 out of 5
NO! NO! PRODUCT NEVER ARRIVED!!!!
Translated reviews
Response from Petit-Fernand
Good morning, we are sorry for this anomaly on the part of postal services. We have proceeded to send you an email to find a solution. Have a good day
E
Rating: 5 out of 5
Very pretty labels, received quickly and hold well. Very happy with my purchase
Translated reviews
M
Rating: 5 out of 5
After a shipping problem where I had not received the labels, I reported it and they immediately came up with multiple solutions. I chose a new shipment and now have the labels at no additional cost. Excellent customer resolution and management skills and ?
Translated reviews
L
Rating: 4 out of 5
Very good labels and easy to use I recommend
Translated reviews
L
Rating: 5 out of 5
GREAT PRODUCTS
Translated reviews
C
Rating: 5 out of 5
This is the 4th year I've ordered labels for my baby girls and I'm not disappointed
Translated reviews
M
Rating: 5 out of 5
Very aesthetically pleasing and very practical labels, they stick well, package arrived on time
Translated reviews
A
Rating: 5 out of 5
Excellent product, received on time. The labels adhere perfectly and also withstand contact with water. I will definitely repurchase
Translated reviews
U
Rating: 5 out of 5
as every year, fast delivery and quality products
Translated reviews
E
Rating: 1 out of 5
Unfortunately, I ordered the thermoadhesive labels for my daughter's preschool and never received them. What is worse is that I contacted Petit Fernand in writing to explain the issue and possibly ask for a refund and never even received a response! I expected to be contacted at least for an apology.... What a disappointment!!!!
Translated reviews
Response from Petit-Fernand
Good morning, we are sorry for this inconvenience, we actually note that we did not receive your message. We have taken steps to send you an email to find a solution. Have a good day
Y
Rating: 5 out of 5
Very happy with the order. The stickers are great and the children really like them.
Translated reviews
E
Rating: 1 out of 5
Lousy service, I won't use it anymore
Translated reviews
Response from Petit-Fernand
We are sorry to hear that you had a bad experience with your purchase. We will contact you in the next 48 hours. Good day
A
Rating: 5 out of 5
Very fast shipping, no mistakes, the labels are very good.
Translated reviews
M
Rating: 1 out of 5
Pathetic!!! I am really disappointed and most of all furious! I ordered labels for school on September 4th.... Money debited from the account ages ago! We've tried to contact them again and again to no avail! By e-mail, it's an automatic message! By telephone, answering machine! What do we do??? Will we receive the labels at Easter? A refund? Otherwise we have to sit on the money debited !!! A shame !!!
Translated reviews
Response from Petit-Fernand
Hello, we are sorry for this anomaly of delivery by the postal services. If you have contacted us by email, we will get back to you as soon as possible to find a solution. Have a nice day Alessio
C
Rating: 5 out of 5
Easy online selection and quick delivery. Very nice product of self stick name tags. Works great on clothes even after washing.
Translated reviews
M
Rating: 5 out of 5
Every year I turn to Petit for my son's durable glossy school labels.
Translated reviews
I
Rating: 5 out of 5
Excellent products.
Translated reviews
C
Rating: 5 out of 5
Quality products, fast delivery.
Translated reviews
M
Rating: 5 out of 5
The labels are well made and very pretty. They arrive in a booklet to flip through from which you choose divided by type. Happy with the purchase I think I will do it again!
Translated reviews
M
Rating: 5 out of 5
Very cute labels, stick very easily and withstand machine washing. I will definitely be getting more!
Translated reviews
V
Rating: 5 out of 5
I love ordering from you.
Translated reviews
V
Rating: 5 out of 5
Fast delivery . Everything as expected
Translated reviews
A
Rating: 1 out of 5
Comment on August 30, labels still not received to date, September 24 and customer service unreachable
Translated reviews
Response from Petit-Fernand
Hello, we're sorry to hear that you haven't received your order. In fact, your order was returned to us by the post office with the following note: Address error. We have contacted you to ask for confirmation of your address. Have a nice day? Alessio