The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Unfortunately, I had ordered something else. Unfortunately, a solution to the problem was not found when I contacted customer service.
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Response from Petit-Fernand
Hello, as already explained, we naturally do not make any changes to customer orders. You have received exactly what you ordered. We are sorry if you are not satisfied with what you ordered.
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Client
Rating: 5 out of 5
Cute labels that fit perfectly on clothes.
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Sand
Rating: 5 out of 5
The personalization of the label is interesting. What's more, the delivery of each label model in the same booklet is well thought out. The self-adhesive labels hold well. I'm waiting to see how the shoe labels turn out.
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Michelle LEMARRE
Rating: 5 out of 5
Fast delivery, in a tightly sealed envelope. Meticulous work. Very satisfied
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Amandine BRIÈRE
Rating: 4 out of 5
Very practical and fast. The only negative point is that some labels are difficult to remove from the checkbook, or are badly cut.
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Dr J.
Rating: 5 out of 5
Excellent labels that iron on and stay. Also very identifiable as my daughter's items because of personalised detail. Delighted with this purchase. Thank you.
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Sofia B.
Rating: 5 out of 5
Very easy to use website with fast delivery the product I purchased with excellent quality and dose what it should name stickers I was slightly nervous how they would stay after multiple washes but am very impressed and ordered more very handy especially when everything my todler needs a name on everything ??
Response from Petit-Fernand
Thank you very much for your comment ! We value your opinion!
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Xavier GUILLEMIN
Rating: 5 out of 5
Very good product, as described. Very good after-sales service which immediately replaced the defective product received.
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kevin Vanbutzeele
Rating: 5 out of 5
Very practical
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Estelle Ernewein
Rating: 5 out of 5
Fast, top-notch delivery
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Response from Petit-Fernand
Thank you for your comment Estelle :)
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sarah
Rating: 5 out of 5
I recommend it, I'm very satisfied, it's practical and holds well.
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Response from Petit-Fernand
Very kind message, thank you Sarah . We are delighted to please you :)
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MARINA
Rating: 5 out of 5
Quality labels, fast shipping
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Eva
Rating: 5 out of 5
Super fast shipping and top quality labels!
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cassandre Heurtel
Rating: 5 out of 5
Intuitive site, very pretty labels, easy to use, my order arrived quickly, nothing to say I would recommend.
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Silvia T.
Rating: 5 out of 5
Excellent quality. Quick delivery time.
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Response from Petit-Fernand
We thank you for your review. Have a great day and see you soon on Petit-Fernand! ?
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Brisingeths
Rating: 5 out of 5
Top, works like a charm, my son is ready for his school trip. The iron-on labels are easy to place and everything is well explained.
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Sonia Labidi
Rating: 5 out of 5
Product quality! Top shipping speed
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MIRCO B.
Rating: 5 out of 5
Punctual, accurate, order exactly as requested
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Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?
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Alexandra
Rating: 5 out of 5
Fast and efficient
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Barbara
Rating: 4 out of 5
I am very satisfied with my order of heat labels,arrived by mail,packaged well and well made. Thank you.
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Response from Petit-Fernand
We thank you for your review. Have a great day and see you soon on Petit-Fernand! ?
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Hafida
Rating: 5 out of 5
I am very satisfied with the labels that I order every time, moreover the delivery is fast. Nothing to say, I really recommend this site, don't hesitate to order, you won't regret it.
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Yolande Marion
Rating: 4 out of 5
I received my labels very quickly, but I had to pay 950 to be sure of receiving them quickly. I was really in a hurry. I think the urgent rate is so expensive! It's a shame.
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Elodie Chaine
Rating: 5 out of 5
Perfect, I'm very happy
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Stefanie
Rating: 5 out of 5
Great, especially small stickers. Very nice quality
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Julia S.
Rating: 5 out of 5
Price-performance ratio is simply top. Keep up the good work ????????
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Response from Petit-Fernand
Thank you very much!
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Heike
Rating: 1 out of 5
The stickers themselves are visually very nice and shipping was fast. Unfortunately, the stickers don't stick. I ordered one sticker out of 20, tried it out and washed the T-shirt with it (washing machine as usual) and the label stuck to the porthole of the washing machine after a short time. I find this fact very sobering, what a shame!
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Response from Petit-Fernand
We are very sorry that you are not satisfied with the quality of the labels. We have just contacted you by email so that we can help you further.
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Céline CÂLINE
Rating: 5 out of 5
Very fast shipping. Quality product.
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jenny
Rating: 5 out of 5
Delighted with my order, good quality
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Kat
Rating: 5 out of 5
Service has been great! One item was left off our order and they replied and sent it straight away. We've not used all our labels yet, although they all look amazing, and I love the way its presented with full, but simple instructions.
Response from Petit-Fernand
We appreciate your 5 stars review ! Thank you for been our customer! ?
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Alessia L.
Rating: 4 out of 5
Not very fast shipping consider though that the shipping starts from France. Very nice labels and also very nice packaging that allows not to lose them. I tested the labels on the items for now. Bottle put in dishwasher the label did not come off and did not lose its initial color.
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Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?
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Joséphine
Rating: 3 out of 5
Average because the iron-on label has already come off when washed at 30 degrees.
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Response from Petit-Fernand
Hello Joséphine, I'm sorry to hear that. Please contact us via our contact form and send us photos of the labels, so that we can help you.
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François LALLOZ
Rating: 5 out of 5
The labels met our requirements and were delivered within 48 hours as ordered. Thanks to C-MonEtiquette
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Mathilde Barré
Rating: 5 out of 5
Everything was perfect!
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MAB
Rating: 5 out of 5
Fast, inexpensive and of excellent quality. Bravo team!
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Client
Rating: 5 out of 5
Hello, I received the labels within 3 days of ordering from the site. My kids love them because they can be personalized. Some of them came off but I didn't stick them on the clothes properly. I won't hesitate to order others from time to time. Quentin
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Alexandra
Rating: 5 out of 5
Very good quality and very fast shipping. I am delighted!
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Nwel
Rating: 4 out of 5
Satisfied with the product. But it's a shame we can't make small orders of less than 9 euros.
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Ana Fraile
Rating: 5 out of 5
Everything was perfect. I will come back again! ??
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Response from Petit-Fernand
How nice! Thank you very much for your confidence Ana :)
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Lisiane Leclercq
Rating: 5 out of 5
Clear, intuitive site. Impeccable order tracking and delivery times.
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Doreen
Rating: 5 out of 5
Fast processing and great quality. I am thrilled. Lovely designs.
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