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A
Rating: 5 out of 5
Fast shipping
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 859 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersR
Rating: 5 out of 5
I ordered labels for my child's first day of school: labels for textiles and shoes. The shipment was fast and clean. They are all attached to a booklet. I recommend this brand!
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J
Rating: 1 out of 5
I ordered labels for my daughters school uniform on 3rd of September. It is mow 20th September and I've not yet received the labels nor a reply to my email query about what is going on with my order. Ridiculous!
Response from Petit-Fernand
Hi Jamilah, we are sorry for delivery problems! We can not influence the Royal Mail, however we can send you the replacement or refund. Can you please let us know which options suits best?
D
Rating: 5 out of 5
Ordered labels for my daughter birthday delivery time and great products
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G
Rating: 1 out of 5
I never received the order. I contacted the company and they replied that it is entrusted to the post office to ship it. Nothing has come to me and I don't know who to turn to
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Response from Petit-Fernand
Good morning Gaia, we are sorry for this delivery anomaly by postal services. We have proceeded to send you an email to find a solution. Have a good day
T
Rating: 5 out of 5
Great product is very cute. Fast delivery.
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C
Rating: 1 out of 5
I never received my order
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Response from Petit-Fernand
Hello Christelle, we have contacted you by email to find a solution together. Have a nice day!
I
Rating: 3 out of 5
I ordered two kits, and I'm a little disappointed with one. I don't understand it, but I've followed everything to the letter and the labels have already gone into the washing machine on three garments. Lovely evening
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Response from Petit-Fernand
Hello Eva, we have contacted you by email to find a solution together. Have a nice day!
S
Rating: 1 out of 5
I still haven't received my parcel after sending you several emails and still no reply from you.
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Response from Petit-Fernand
Dear Soraya, many thanks for your availability on the phone. Have a nice day!
J
Rating: 5 out of 5
Very easy to use. I use the shoes every day and the labels don't get damaged after a month.
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M
Rating: 5 out of 5
Fast delivery, quality and original labels! I've been using them since nursery school and my son is now at school. These labels are a real nugget :)
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R
Rating: 5 out of 5
Fast shipping and great products.
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M
Rating: 5 out of 5
Creating the thermoadhesive labels from the site was a breeze, in less than a week they arrived at home. Applying them is super easy, they resist washing machine, bleach and dryer. The stickers inside the package were super appreciated, they are those little touches that make you immediately think of another order!
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M
Rating: 5 out of 5
Clear and everything worked great.
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A
Rating: 5 out of 5
I find these labels super practical. I've been ordering them for my daughter since nursery school. She chooses the color and design and recognizes her belongings without having to know how to read.
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S
Rating: 5 out of 5
Good quality label, very pretty. I've been taking it for two years and I've never been disappointed.
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A
Rating: 5 out of 5
I bought stickers for my grandchildren to iron out and also to stick on, both are very good?
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J
Rating: 5 out of 5
Super fast and the stickers are great.
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I
Rating: 4 out of 5
Superb order!
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C
Rating: 5 out of 5
Durable, practical product
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M
Rating: 5 out of 5
Everything went very smoothly and I received the order very quickly. The product corresponds to my expectations
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I
Rating: 5 out of 5
Quick and easy ordering and great results!
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V
Rating: 5 out of 5
Very fast and careful delivery, the labels are top notch, same as the website. I recommend
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M
Rating: 1 out of 5
Null!!!! I do not recommend at all!!! Bad order received, soap that does not respond despite several emails, calls! Paid and do not have the right order is what awaits you! A shame!
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Response from Petit-Fernand
Hello Marion we have contacted you by email to find a solution together. We apologize for this delivery anomaly and our delay in responding. Have a nice day
V
Rating: 1 out of 5
It is outrageous that they do not respond to the emails we send them to find out what is happening with the orders placed. I am very disappointed. On August 30 I placed the order paying shipping costs 9.50 and they have not even deigned to answer where it is or what happened, shameful.
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Response from Petit-Fernand
Hello Vanessa, we are sorry for the delay in our response, we will contact you as soon as possible to provide you with the necessary assistance.
R
Rating: 5 out of 5
As every year we rely on your brand for school labels. They are very nice durable and my little girl Gaia loves them. Thank you very much Regards Civitaliani Rosi mother of Gaia
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E
Rating: 5 out of 5
Always delighted with our orders, and the kids too! Fast, high-quality shipping
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E
Rating: 5 out of 5
Thermoadhesive labels x clothes beautiful and nice are easy to apply
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G
Rating: 5 out of 5
EXCELLENT MATERIAL AND TIMELY DELIVERY
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J
Rating: 5 out of 5
As always, everything was great!!!
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M
Rating: 1 out of 5
Delivery late, even though I had paid for express delivery. Customer service not reachable by phone. I sent an email to customer service and still no answer.
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Response from Petit-Fernand
Dear Monica, many thanks for your availability on the phone. Have a nice day!
M
Rating: 5 out of 5
Top quality and fast shipping
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E
Rating: 3 out of 5
Prices have gone up and the format has changed, too bad.
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Response from Petit-Fernand
Hello Elodie, thank you for your message. We invite you to contact us by email, in order to better understand which products we are talking about. Have a nice day!
Z
Rating: 5 out of 5
I'm very satisfied, especially for my first experience. I was delivered quickly and the product was just what I expected.
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L
Rating: 5 out of 5
Magnificent product that stands up to third orders and I'm still as satisfied as ever.
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S
Rating: 5 out of 5
I've been ordering for 4 years, I'm very satisfied. The quality is ??
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E
Rating: 5 out of 5
I love this site, I've been ordering for years for my son and daughter. The labels are strong and the shipping is fast. I recommend 100%!
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A
Rating: 5 out of 5
You have many options when it comes to the motif and the background. The selection of different fonts and colors is also very good. The delivery was quick and met our expectations. My daughter really liked the little sticker sheet that came as a gift.
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I
Rating: 3 out of 5
The self-adhesive labels are very pretty. But unfortunately they come off in the washing machine... a little disappointed...
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Response from Petit-Fernand
Hello Gwendoline, we invite you to contact us by email to help you find a solution together.
N
Rating: 2 out of 5
The rendering of the labels is satisfactory, but the batches ordered are mixed together, and the first names are mixed between the notebooks. I wouldn't recommend buying them for gifts, for example.
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Response from Petit-Fernand
Hello Natacha, we invite you to contact us by email to help you find a solution together.