Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 57 212 published reviews
5 48,4k 85% 4 3 512 6% 3 1 521 3% 2 1 048 2% 1 2 753 5%

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 1, 2, 3, 4 and 5 stars

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C
Caroline E.
Rating: 5 out of 5
following a purchase from 13/09/2025
I received my package quite quickly, the product met my expectations, my children were very happy. I recommend.
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Marina M.
Rating: 1 out of 5
following a purchase from 03/09/2025
They arrived cut in half and printed poorly... terrible
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Response from Petit-Fernand
Good morning,
we are very sorry for the inconvenience. We will contact you privately right away to fix the situation and find the best solution for you.

Best regards,
Chiara, Petit-Fernand
V
Virone J.
Rating: 5 out of 5
following a purchase from 12/09/2025
Great! Compliant with the description! A time saver for our children's return!
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Isabelle H.
Rating: 5 out of 5
following a purchase from 07/09/2025
Very happy, order matching my expectations
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Victoria B.
Rating: 5 out of 5
following a purchase from 03/09/2025
Great products and delivered quickly
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Nicola B.
Rating: 5 out of 5
following a purchase from 03/09/2025
Great service and brilliant products! Perfect for what I needed. Quick delivery and good quality
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Pittiglio A.
Rating: 1 out of 5
following a purchase from 17/07/2025
After less than 1 month of use, the name has already been deleted
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Response from Petit-Fernand
Good morning Alessandra

We are sorry to hear that you encountered a problem with your order. Our priority is customer satisfaction and we are here to help you. We invite you to contact our support to resolve the issue.

Thank you for your feedback!

Best regards,
Giulia from Petit-Fernand
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Stumpo R.
Rating: 5 out of 5
following a purchase from 02/09/2025
This is the second year I have been getting supplies from you and I will continue to do so. The labels have never been damaged and have not even come off the bottle that is washed daily.
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Lucattelli E.
Rating: 5 out of 5
following a purchase from 03/09/2025
As per the description, at the moment no problem with the labels, thank you
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Condotti V.
Rating: 5 out of 5
following a purchase from 03/09/2025
We have been using the labels from Petit Fernand for two years and they are beautiful and of excellent quality, it's just a shame that they removed the Vichy pattern.
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Diana M.
Rating: 5 out of 5
following a purchase from 03/09/2025
For years I have been acquiring the Petit Fernand heat transfer labels, always functional and beautiful.
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Gemma B.
Rating: 3 out of 5
following a purchase from 03/09/2025
Stickers are lovely. A couple have peeled within a few days. Also left sticky residue on clothes when removed.
Response from Petit-Fernand
Dear Gemma,

Thank you for your feedback! We’re glad to hear you love the stickers. We apologize for the issues you've experienced with peeling and residue. We appreciate your comments and will take them into account for future improvements.

Best regards,
Giulia Petit-Fernand
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Morisiasco E.
Rating: 5 out of 5
following a purchase from 02/09/2025
Everything is great!!
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Marlena L.
Rating: 5 out of 5
following a purchase from 03/09/2025
Good quality and the stickers last long
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Rossetti C.
Rating: 5 out of 5
following a purchase from 03/09/2025
The labels are original and adhere perfectly to the notebooks. The size is ideal for the small notebooks; if we want to be picky, for A4-sized notebooks a slightly larger size would be useful.
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Irene H.
Rating: 1 out of 5
following a purchase from 03/09/2025
I have been ordering labels from Petit Ferdinand for years. They come super well presented. But this year the printing of the names is not of good quality. They look very blurry…
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Response from Petit-Fernand
Hello Irene,

Thank you for sharing your opinion about our labels. We regret that the printing quality this year did not meet your expectations. Your satisfaction is important to us, and we will take your comment into account to improve our services.

If you have any questions or need assistance, please do not hesitate to contact our team.

Good day,
Camille Petit-Fernand
C
Capilli C.
Rating: 5 out of 5
following a purchase from 30/08/2025
Great product. Beautiful and they don't come off. I will order from you again.
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Gabbiadini R.
Rating: 4 out of 5
following a purchase from 02/09/2025
Not receiving the order, I contacted them and they immediately sent me a new order!
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Laura R.
Rating: 4 out of 5
following a purchase from 03/09/2025
Repeat Customer, my only disappointment is when picking red as a background to your sticker they arrive more orange than red.
Response from Petit-Fernand
Dear Laura,

Thank you for your feedback and for being a repeat customer! We appreciate your input regarding the red background of your stickers appearing more orange. We will certainly take this into consideration to improve our color accuracy. Your satisfaction is important to us, and we look forward to serving you again soon.

Best regards,
Giulia Petit-Fernand Team
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Lucy Njambi N.
Rating: 5 out of 5
following a purchase from 03/09/2025
Top
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Response from Petit-Fernand
Good day, Lucy Njambi,
I am very pleased with your satisfaction. Thank you for taking the time to leave a review.
Have a nice day,
Customer Service EsIstMeins
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Jody M.
Rating: 5 out of 5
following a purchase from 03/09/2025
Absolutely perfect
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Stella W.
Rating: 5 out of 5
following a purchase from 03/09/2025
Lovely labels which my daughter helped to pick the design and stick very well to clothes and school drinks bottle etc
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Ceruti S.
Rating: 5 out of 5
following a purchase from 02/09/2025
Beautiful and durable adhesive labels for fabrics, I will definitely consider them for everything else.
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Ben D.
Rating: 5 out of 5
following a purchase from 01/09/2025
A good ordering experience and ease to personalise labels. Delivery was quite long, but the labels are super sticky. Followed the instructions, but haven’t washed them yet, so will wait and see.
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Sam B.
Rating: 5 out of 5
following a purchase from 01/09/2025
excellent
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Iodice E.
Rating: 5 out of 5
following a purchase from 02/09/2025
The first order was not delivered to me, they were super kind and helpful in sending me what I had purchased at their expense. Thank you
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Andreina D.
Rating: 5 out of 5
following a purchase from 02/09/2025
Satisfied with my order
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Sandra M.
Rating: 5 out of 5
following a purchase from 30/08/2025
Great, fast delivery
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Victoria C.
Rating: 5 out of 5
following a purchase from 01/09/2025
Excellent service. Great offers. Easy to order. Arrived promptly
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Dorothée G.
Rating: 5 out of 5
following a purchase from 12/09/2025
Great, very pretty, and received very quickly
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René C.
Rating: 5 out of 5
following a purchase from 12/09/2025
Perfect
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Claire P.
Rating: 5 out of 5
following a purchase from 11/09/2025
It was quick and very easy to find on the internet, and it's very well done! I would recommend it for sure! :)
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Maud P.
Rating: 5 out of 5
following a purchase from 12/09/2025
Perfect
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Elizabeth M.
Rating: 3 out of 5
following a purchase from 02/09/2025
Pretty designs, easy ordering and application to clothes. Used these labels previously and normally good but some of this order have already washed off the clothes 😞 perhaps the adhesive has been changed since my last order.
Response from Petit-Fernand
Dear Elizabeth,

Thank you for your feedback on your recent order with Petit-Fernand. We’re glad to hear you appreciate our designs and the ease of ordering and application. We're sorry to learn that some labels have washed off, as that is not the quality we strive for. Your comments are valuable, and we will look into this matter further. If you need assistance, please don't hesitate to reach out.

Best regards,
Giulia Petit-Fernand Team
S
Stanco R.
Rating: 5 out of 5
following a purchase from 02/09/2025
Beautiful and durable labels
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Sandra K.
Rating: 5 out of 5
following a purchase from 02/09/2025
High-quality stickers, beautifully designed
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Response from Petit-Fernand
Good day, Sandra,
thank you very much for your positive feedback – such responses are very valuable to me.
Have a nice day,
Customer Service EsIstMeins
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Shaheen M.
Rating: 5 out of 5
following a purchase from 02/09/2025
Great range of stickers and they last!
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Stephanie R.
Rating: 5 out of 5
following a purchase from 12/09/2025
Perfect thank you
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Leanne G.
Rating: 2 out of 5
following a purchase from 02/09/2025
The stick on labels, do not last more than about 5 washes. Even At a 40 degree wash.
Response from Petit-Fernand
Hello Leanne,

Thank you for your feedback. We're sorry to hear about your experience with our labels. We strive for the highest quality in our products, and your comments help us improve. Please feel free to reach out to our customer service for assistance. Your satisfaction is important to us!

Best regards,
Giulia Petit-Fernand Team
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Grompone S.
Rating: 5 out of 5
following a purchase from 02/09/2025
Great product
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