Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 124 published reviews
5 44,6k 84% 4 3 402 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2, 3, 4 and 5 stars

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A
Ana M.
Rating: 5 out of 5
following a purchase from 15/07/2025
Perfect, this is my 2nd order
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Sabine W.
Rating: 5 out of 5
following a purchase from 05/07/2025
Beautiful stickers
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Response from Petit-Fernand
Good day, Sabine,
thank you for your kind words – it motivates us to continue giving our best.
Have a nice day,
Customer Service EsIstMeins
A
Anne Catherine V.
Rating: 2 out of 5
following a purchase from 15/07/2025
I ordered 3 times from you: 1st time perfect, 2nd time the package never arrived, and 3rd time I paid to receive my package in 4 working days, it arrived 10 days later... when I had to find another solution. Very disappointed.
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Response from Petit-Fernand
Hello Anne-Catherine,

Thank you for sharing your experience.
We are however sorry to note this anomaly during delivery.
We hope that the solution provided by our customer service will suit you.

Have a nice day,
Camille C-MonEtiquette
J
jessica C.
Rating: 5 out of 5
following a purchase from 15/07/2025
top like last year
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Aurore P.
Rating: 5 out of 5
following a purchase from 15/07/2025
I bought 2 bottles and 2 snack boxes and everything is perfect. Very pretty and practical. My 3-year-old daughter adopted them immediately.
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Catherine P.
Rating: 5 out of 5
following a purchase from 15/07/2025
Good
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Jeanine M.
Rating: 5 out of 5
following a purchase from 13/07/2025
Fast delivery, colors and images as requested! Very beautiful and good product
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Garlaschini E.
Rating: 5 out of 5
following a purchase from 02/07/2025
I am very satisfied
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Response from Petit-Fernand
Dear,

We sincerely thank you for your positive feedback! We are happy to know that you are very satisfied with our services. Your support is essential for us and motivates us to continue improving.

Best regards,
Chiara, PEtit-Fernand
K
Kerry S.
Rating: 5 out of 5
following a purchase from 04/07/2025
I have ordered previously with Petit-Ferdand and very pleased with the quality and design of their stickers.The object labels never come off and I have used them in shoes too.This will be the first time using the iron on name labels.
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Ivana R.
Rating: 5 out of 5
following a purchase from 03/07/2025
Everything perfect
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Response from Petit-Fernand
Dear Ivana,

Thank you for your fantastic feedback! We are happy that you had a perfect experience at Petit-Fernand. We hope to see you again soon!

Best regards,
Chiara, Petit-Fernand
K
Keli-Marie H.
Rating: 5 out of 5
following a purchase from 04/07/2025
So impressed with these - So easy to use, exactly as described, I have also washed the clothing and the stickers look brand new! Highly recommended!
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Petronela V.
Rating: 5 out of 5
following a purchase from 04/07/2025
High quality on your labels ..very satisfying
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Florentine C.
Rating: 1 out of 5
following a purchase from 13/07/2025
I received someone else's labels, but not mine. Following my complaint, I was told that I would receive my labels quickly, but after 10 days I still have nothing! I hope to receive them one day..
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Response from Petit-Fernand
Hello Claire,

We regret to read your review.
The quality of our products is our priority. The personalization of your bottles should not have come off like that.
We hope that the solution provided by our customer service will meet your expectations.

Have a nice day,
Camille C-MonEtiquette
M
MARIA L.
Rating: 3 out of 5
following a purchase from 05/07/2025
I am happy but I ordered 3 names on labels for 3 different people and they all came in one package and I didn't like that, they should have put each one in a package, I had to unpack everything and distribute the labels and the loose iron-on paper, I didn't like that
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Response from Petit-Fernand
Hello,

Thank you for taking the time to share your opinion.
Indeed, we send our labels in a single notebook. The only thing we send separately are our Packs.
However, our customer service is still available to help you.

Have a great day!
Camille Petit-Fernand
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Claire P.
Rating: 1 out of 5
following a purchase from 11/07/2025
Not only is their description incorrect, but also the decoration of the bottles is not of good quality; the writing came off just 30 minutes after being taken out of the packaging, and since this is a bottle for preschoolers, I can't even imagine the state after use. After several complaints, no news from customer service.
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Response from Petit-Fernand
Hello Claire,

We regret to read your review.
The quality of our products is our priority. The personalization of your bottles should not have come off like that.
We hope that the solution provided by our customer service will meet your expectations.

Have a nice day,
Camille C-MonEtiquette
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BEATRICE M.
Rating: 5 out of 5
following a purchase from 14/07/2025
Pretty visuals, beautiful quality and fast shipping!
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Sara-Louise V.
Rating: 1 out of 5
following a purchase from 04/07/2025
Never received my product, second product has been re-sent and is now taking a very long time. I am doubtful I will receive this
Response from Petit-Fernand
Hi Sara-Louise,
We’re sorry for the delay in delivery. If you experience any further issues, please don’t hesitate to contact us and we will be happy to assist you.

Chiara, Petit-Fernand
M
mayalen A.
Rating: 5 out of 5
following a purchase from 14/07/2025
Never disappointed, always delighted with my purchases!
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Georgina S.
Rating: 5 out of 5
following a purchase from 03/07/2025
The shipping was very fast and the labels were of very good quality and varied. I will definitely repeat.
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Katherine C.
Rating: 3 out of 5
following a purchase from 14/07/2025
I did not like the print quality. Moreover, the name is too small.
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Response from Petit-Fernand
Hello Katherine,

We are sorry that your order does not bring you complete satisfaction

Our customer service is still available to discuss with you if needed.

Have a nice day,
Camille C-MonEtiquette
K
Kayleigh G.
Rating: 5 out of 5
following a purchase from 04/07/2025
Always use Petit-Fernand for the kids school clothes and they are good quality and last!
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Audrey R.
Rating: 5 out of 5
following a purchase from 14/07/2025
Excellent quality. Fast shipping.
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Shaila R.
Rating: 5 out of 5
following a purchase from 03/07/2025
Very good quality, highly recommended. I have made several orders and they are always ideal.
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Response from Petit-Fernand
Hello Shaila,

Thank you from the bottom of our hearts!
It motivates us a lot to know that our product met your expectations.

Good day,
Camille Petit-Fernand
C
Charlotte C.
Rating: 4 out of 5
following a purchase from 13/07/2025
The stainless steel water bottles are great, it's perfect, however, a small downside is the cap of the bottle; it should fall back more because it gets in the way when the child drinks, they have to hold the cap. Otherwise, very nice.
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Tassinati S.
Rating: 5 out of 5
following a purchase from 02/07/2025
Hello excellent selection and quality
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Response from Petit-Fernand
Dear Sara,
We sincerely thank you for your positive feedback. We are happy that you appreciated our selection and quality. We are constantly committed to offering the best to our customers!
H
Helsa 1.
Rating: 5 out of 5
following a purchase from 14/07/2025
great!
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holly L.
Rating: 5 out of 5
following a purchase from 04/07/2025
Look lovely and exactly what i ordered! Quality is great too
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Emilie G.
Rating: 1 out of 5
following a purchase from 13/07/2025
Label on the water bottles that peels off only after a few days of use... Too bad
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Response from Petit-Fernand
Hello Emilie,

We regret to read your message.
The personalization of your water bottles should not deteriorate like this. The quality of our products is indeed our priority!
Our customer service has just contacted you to assist you

Have a nice day,
Camille C-MonEtiquette
S
Sara M.
Rating: 5 out of 5
following a purchase from 02/07/2025
It is, as always, an excellent purchase! A guarantee
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Response from Petit-Fernand
Dear Sara,

We sincerely thank you for your wonderful comment! We are happy that your purchase from Petit-Fernand met your expectations. Our priority is always to ensure high-quality products and satisfaction for our customers. We hope to see you again soon!

Best regards,
Chiara, Petit-Fernand
L
Loredana B.
Rating: 5 out of 5
following a purchase from 14/07/2025
Perfect
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YVELINE B.
Rating: 5 out of 5
following a purchase from 14/07/2025
Cute and easy to use
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Ludovic N.
Rating: 5 out of 5
following a purchase from 14/07/2025
Well-made labels
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Alexandra G.
Rating: 5 out of 5
following a purchase from 14/07/2025
Good quality product with choice.
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Mélanie M.
Rating: 5 out of 5
following a purchase from 14/07/2025
Perfect and the packaging is really nice! Thank you
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Bianco F.
Rating: 5 out of 5
following a purchase from 03/07/2025
Everything is perfect!! I have been using their services for 6 years and have never encountered any problems.
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Response from Petit-Fernand
Dear Federica,

We sincerely thank you for your positive review! We are happy to know that, after six years of trust, you have always found the quality and service you were looking for. Your satisfaction is our greatest reward. We remain at your disposal for any future needs!

Best regards,
Chiara, Petit-Fernand
D
Delphine B.
Rating: 5 out of 5
following a purchase from 14/07/2025
Beautiful labels
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Luana L.
Rating: 5 out of 5
following a purchase from 14/07/2025
Quality is on point. Several sizes allowing you to fit in anywhere.
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Alison C.
Rating: 5 out of 5
following a purchase from 03/07/2025
Excellent product and great customer service as there was a problem with my order but it was quickly rectified. Will definitely use again.
Response from Petit-Fernand
Hi Alison, so glad you loved our labels! 🎉
See you soon,
Chiara, Petit-Fernand
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Stéphanie N.
Rating: 5 out of 5
following a purchase from 11/07/2025
Very nice suggested products!
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Slavica G.
Rating: 5 out of 5
following a purchase from 14/07/2025
Fast and beautiful
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