Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 140 published reviews
5 44,6k 84% 4 3 403 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2, 3, 4 and 5 stars

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M
MYLENE N.
Rating: 5 out of 5
following a purchase from 10/07/2025
Very satisfied with my order.
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Emmanuelle R.
Rating: 2 out of 5
following a purchase from 10/07/2025
Delivery time too long The labels do not stick to all surfaces, especially pencils.
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Response from Petit-Fernand
Hello Emmanuelle,

We sincerely apologize for this delivery delay.

As for your labels, the quality of our products is our priority. Therefore, we have just contacted you to assist you.

Have a nice day,
Camille C-MonEtiquette
A
Aline B.
Rating: 5 out of 5
following a purchase from 05/07/2025
Received very quickly, wide choice, the children are delighted
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Santoro M.
Rating: 1 out of 5
following a purchase from 30/06/2025
A bent straw is not comfortable for a small child who splashes water all over themselves
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Response from Petit-Fernand
Good morning,

Thank you for your message and your feedback.

We are sorry to hear that the use of the foldable straw was not comfortable for your child. Indeed, as indicated on our website, our water bottle is recommended for children starting from 18 months, precisely because at a younger age it can be difficult to use independently without spilling water.

We remain available for any further information or advice on usage.

Best regards,
Chiara – Petit-Fernand
V
Virginie D.
Rating: 5 out of 5
following a purchase from 10/07/2025
Very satisfied with the received labels
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Géraldine F.
Rating: 5 out of 5
following a purchase from 10/07/2025
Very very satisfied with my order. I recommend
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Alexandra F.
Rating: 5 out of 5
following a purchase from 09/07/2025
Very good products and fast delivery
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Anne T.
Rating: 5 out of 5
following a purchase from 09/07/2025
Loyal customer every year for back to school
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Cécile O.
Rating: 5 out of 5
following a purchase from 09/07/2025
Superb
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Bertacchi S.
Rating: 5 out of 5
following a purchase from 27/06/2025
as always, very functional and aesthetically pleasing labels, of good quality. recommended
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Lupe S.
Rating: 5 out of 5
following a purchase from 29/06/2025
Very good product and delivery service
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Response from Petit-Fernand
Hello Lupe,

Thank you very much for your comment! We are glad to know that your experience was positive.

Good day,
Camille Petit-Fernand
T
Tiphany G.
Rating: 5 out of 5
following a purchase from 09/07/2025
It's really very simple and nice to be able to customize. I'm delighted every time I place an order.
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lucie C.
Rating: 5 out of 5
following a purchase from 09/07/2025
I recommend 100% the labels hold well and especially very useful for school. I already advise them around me.
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Janine R.
Rating: 4 out of 5
following a purchase from 29/06/2025
Everything is fine, although I initially received another customer's goods.
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Response from Petit-Fernand
Good day, Janine
Thank you very much for your review! We are sorry for this problem.
Have a nice day,
Customer Service EsIstMeins
M
Mónica M.
Rating: 5 out of 5
following a purchase from 29/06/2025
The thermal adhesive labels are of very good quality. The order was received very quickly. Excellent service.
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Marion P.
Rating: 5 out of 5
following a purchase from 07/07/2025
5 years that I have been ordering and always super satisfied. Everything is perfect
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Aurélie C.
Rating: 5 out of 5
following a purchase from 10/07/2025
Very well
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Chloe L.
Rating: 5 out of 5
following a purchase from 30/06/2025
Brilliant, use them on hot washes and in tumble and they stay on great.
S
Sarah R.
Rating: 5 out of 5
following a purchase from 09/07/2025
Always happy with the result of the labels and their effectiveness
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Laura B.
Rating: 5 out of 5
following a purchase from 09/07/2025
Fairly fast delivery and good quality. My little boy is delighted to have been able to personalize his labels.
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Lasaponara C.
Rating: 5 out of 5
following a purchase from 29/06/2025
All positive
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Cécile W.
Rating: 5 out of 5
following a purchase from 09/07/2025
Very good very responsive thank you
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Prescillia D.
Rating: 5 out of 5
following a purchase from 09/07/2025
Hello, the labels are of very good quality, I am delighted with my purchase. I highly recommend your site and encourage you to keep it up. You are very professional and the delivery is very fast. Thank you
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Prescillia H.
Rating: 5 out of 5
following a purchase from 09/07/2025
Discovered through word of mouth, I do not regret it. I approve!
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Emilie L.
Rating: 5 out of 5
following a purchase from 09/07/2025
Top
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Mirella C.
Rating: 5 out of 5
following a purchase from 09/07/2025
Great, nothing to say as usual
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Geraldine H.
Rating: 5 out of 5
following a purchase from 09/07/2025
Fast shipping
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Anita T.
Rating: 5 out of 5
following a purchase from 09/07/2025
Ras
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Mia N.
Rating: 1 out of 5
following a purchase from 09/07/2025
I asked for very small labels for pencils and they are gigantic
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Response from Petit-Fernand
Hello Mia,

We are sorry that the labels you chose do not meet your expectations.
I see that you chose our pencil labels in 1 Line. If you want our smaller model, I recommend our "mini" labels.
Our customer service is available if needed.

Have a nice day,
Camille C-MonEtiquette
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Sofia D.
Rating: 5 out of 5
following a purchase from 09/07/2025
Super
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Marine T.
Rating: 3 out of 5
following a purchase from 03/07/2025
No problem with the site and good communication regarding the order processing. I am a bit disappointed because the bottle has leaked several times, it needs to be held upright which is not easy with a baby.
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Response from Petit-Fernand
Hello Marine,

Thank you for your feedback!

Our bottle is indeed designed for vertical use. However, once closed, it does not leak anymore. If you notice any anomalies, I invite you to contact our customer service via our contact form.

Have a nice day,
Camille C-MonEtiquette
L
Laura R.
Rating: 5 out of 5
following a purchase from 09/07/2025
Super!!! order received quickly, label meets my expectations
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Céline B.
Rating: 5 out of 5
following a purchase from 09/07/2025
Very good site. As usual, everything is perfect between the choice of labels and the delivery received on time.
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Marie K.
Rating: 5 out of 5
following a purchase from 09/07/2025
We love labels and fabric bags
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Marie O.
Rating: 5 out of 5
following a purchase from 07/07/2025
Top labels
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Laetitia F.
Rating: 5 out of 5
following a purchase from 02/07/2025
Very resistant to washing
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Frances W.
Rating: 5 out of 5
following a purchase from 29/06/2025
My daughter absolutely loves her new water bottles.
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Sandy H.
Rating: 5 out of 5
following a purchase from 29/06/2025
Very sweet and well-sticking name stickers. I have ordered name stickers a few times and so far we have not been disappointed. The next order will certainly follow.
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Response from Petit-Fernand
Good day, Sandy,
thank you for your kind words – it motivates us to continue giving our best.
Have a nice day,
Customer Service EsIstMeins
N
Natalie R.
Rating: 5 out of 5
following a purchase from 29/06/2025
Super good experience, despite my erroneous order. Very nice and friendly customer service. The goods are top-notch, I always like to order again!
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Response from Petit-Fernand
Good day, Natalie,
I am very pleased with your positive review – thank you for sharing your experience with us.
Have a nice day,
Customer Service EsIstMeins
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Loetitia R.
Rating: 5 out of 5
following a purchase from 09/07/2025
The best, I've been doing this since my twins were in kindergarten and I continue. It's been 4 years that I've been ordering for clothes and school supplies, the best.
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