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J
Rating: 5 out of 5
👍
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 205 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Simply amazing! Easy to choose labels, many designs and fonts. The labels stick well on clothes. The price is great. WELL DONE 🎉
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L
Rating: 5 out of 5
Good value, great labels that stick in clothes and survive the wash… I’ve never had any labels come unstuck!
C
Rating: 5 out of 5
Very satisfied with my purchase, very nice color.
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C
Rating: 5 out of 5
Great products and fast delivery.
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A
Rating: 5 out of 5
Very good, I recommend.
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A
Rating: 2 out of 5
Disappointed with the item... For the straw bottle, the spout is too wide and the straw falls out easily, and now my child has lost it and this bottle is no longer useful, it's a shame after 1 week.
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Response from Petit-Fernand
Hello Anne-Marie,
We are sincerely sorry that the straw received is not the right size.
We have just contacted you to resolve your issue.
Have a nice day,
C-MonEtiquette
We are sincerely sorry that the straw received is not the right size.
We have just contacted you to resolve your issue.
Have a nice day,
C-MonEtiquette
D
Rating: 5 out of 5
I always like to order again. I am there for my daughter.
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Response from Petit-Fernand
Good day,
F
Rating: 5 out of 5
Perfect, very beautiful quality, well packaged, in accordance with the description.
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F
Rating: 1 out of 5
Label requested to accompany a baptism gift. Your logo was not necessary on the label.
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Response from Petit-Fernand
Hello Fabienne,
We hope that the labels you personalized meet your expectations. A sticker with our logo is indeed present on our label sheets to avoid displaying our name. However, you can remove it if you prefer and keep only the labels you designed.
Have a nice day,
C-MonEtiquette
We hope that the labels you personalized meet your expectations. A sticker with our logo is indeed present on our label sheets to avoid displaying our name. However, you can remove it if you prefer and keep only the labels you designed.
Have a nice day,
C-MonEtiquette
I
Rating: 4 out of 5
In this delivery, the stickers are very difficult to detach from the border. It was much easier with the first order. Otherwise, they hold up great and are nicely printed.
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Good day,
C
Rating: 5 out of 5
Very serious house. Quick and compliant order.
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H
Rating: 5 out of 5
Everything is great, would love to do it again.
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D
Rating: 2 out of 5
I ordered iron-on labels for the clothes of my 3 daughters. They arrived very quickly. However, I am very disappointed with the quality; they come off after the first wash despite following the application procedure with the iron. And no matter the fabric of the garment, they do not hold.
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Response from Petit-Fernand
Hello Diane,
We are sorry that your labels have come off. Following your exchanges with our customer service, we hope that the labels we are sending you will meet your expectations. 😊
Have a nice day,
C-MonEtiquette
We are sorry that your labels have come off. Following your exchanges with our customer service, we hope that the labels we are sending you will meet your expectations. 😊
Have a nice day,
C-MonEtiquette
A
Rating: 5 out of 5
Very satisfied with the quality of the labels. I haven't had the chance to test their durability in the washing machine yet, but it should hold up well.
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I
Rating: 5 out of 5
Second order placed, everything went very well. The quality is always there and the customer service is top-notch.
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M
Rating: 5 out of 5
Well received
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F
Rating: 4 out of 5
Very nice label and very practical, I highly recommend it for parents with messy children.
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T
Rating: 5 out of 5
Good product, a lot of choices, fast shipping
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F
Rating: 5 out of 5
All good!
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A
Rating: 5 out of 5
Impeccable service! Good quality labels, colors similar to those on screen, and fast delivery service.
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E
Rating: 5 out of 5
Fast shipping Good product that looks solid
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N
Rating: 5 out of 5
I recommend it every year because I am always very satisfied.
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M
Rating: 5 out of 5
Very good as always.
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C
Rating: 5 out of 5
Very well m
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A
Rating: 5 out of 5
Very nice product. No issues.
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L
Rating: 5 out of 5
The water bottles are really great, incredible quality!! My daughter loved the embossed personalization.
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N
Rating: 5 out of 5
So good
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A
Rating: 5 out of 5
The adhesive labels are really of good quality and hold up well in the wash.
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V
Rating: 5 out of 5
Order received quickly, quality labels.
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A
Rating: 5 out of 5
happy, fairly quick shipping, thank you
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A
Rating: 4 out of 5
I am very happy with my purchase, just a small downside about the bag because the colors do not look the same at all.
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N
Rating: 5 out of 5
This is the second time I order the same labels, I'm a fan!
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A
Rating: 5 out of 5
Perfect for marking belongings and items
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S
Rating: 3 out of 5
I had already ordered from this site and I was satisfied. This time I ordered and was supposed to receive my order on Thursday or Friday at the latest, having paid for expedited shipping; I received a green letter envelope on Monday and it was not my order. Not receiving it on the expected date, I requested a refund for the shipping costs, which were refunded to me, and upon receiving the order that was still not mine, I filed a complaint for a refund and that was refunded to me. I was disappointed with this order.
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Response from Petit-Fernand
Hello Stéphanie,
Thank you for taking the time to share your experience. We are sincerely sorry for the inconveniences encountered during your last order. This is absolutely not the level of service we wish to provide, especially since you had already been satisfied in the past.
We fully understand your disappointment regarding the delivery delay and the error in sending your order. Our teams did their best to assist you as quickly as possible.
Your feedback is valuable and allows us to strengthen our controls to prevent this type of situation from happening again. We hope to have the opportunity to regain your trust during your next order.
Have a nice day,
C-MonEtiquette
Thank you for taking the time to share your experience. We are sincerely sorry for the inconveniences encountered during your last order. This is absolutely not the level of service we wish to provide, especially since you had already been satisfied in the past.
We fully understand your disappointment regarding the delivery delay and the error in sending your order. Our teams did their best to assist you as quickly as possible.
Your feedback is valuable and allows us to strengthen our controls to prevent this type of situation from happening again. We hope to have the opportunity to regain your trust during your next order.
Have a nice day,
C-MonEtiquette
M
Rating: 5 out of 5
Perfect, super convenient and very pretty.
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É
Rating: 5 out of 5
Perfect 👌 Fast, top quality and super responsive customer service. I highly recommend 😊 Thank you very much
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W
Rating: 5 out of 5
Perfect, simple and effective to use
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V
Rating: 5 out of 5
Always use this brand, really good labels that stay on clothes. I've used them for my daughters for school for the past 3 years and more recently for my mum who needs to be in a care home. I would definitely recommend and I'll be a returning customer for as long as I need labels. Highly recommend- good quality & reliable service
L
Rating: 5 out of 5
Excellent!
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