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L
Rating: 5 out of 5
The labels are of very good quality. Thank you very much.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 314 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersM
Rating: 4 out of 5
easy fast efficient
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L
Rating: 1 out of 5
Order No. 3001355242. They took a good 12 days to arrive (unacceptable time), a full 2 days after school started, and since they were labels for school supplies, they were totally useless. I was forced to turn to another site, fortunately much faster in delivery. I absolutely do not recommend the purchase
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Response from Petit-Fernand
Dear Laura, Thank you for contacting us and we sincerely regret the inconvenience regarding the delivery time of your order No. 3001355242. However, we would like to emphasize that the delays in mail delivery are not our fault. We clearly state on our website that the preparation time is 48 hours and that shipment can take up to 10 working days. From your report, it therefore appears that your order arrived at its destination within the stipulated time. We fully understand the frustration caused by the situation, especially at such an important time as the start of school, and we apologize for the inconvenience. Your comments are valuable and will help us improve our service in the future. We thank you for your feedback and look forward to serving you better in the future. Clare, Petit-Fernand
M
Rating: 5 out of 5
Top quality! And very pretty
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L
Rating: 5 out of 5
These labels are really good, they stick really well on clothes and shoes. Even after x and x washes they stay on the clothes. Good value for money I highly recommend ????
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S
Rating: 5 out of 5
Top quality labels fast delivery
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D
Rating: 5 out of 5
I've been buying labels for my kids for several years now, and I've never been disappointed. They hold up very well, I highly recommend them.
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A
Rating: 4 out of 5
Fast, free shipping with Gémo
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D
Rating: 5 out of 5
Amazing product and wish I ordered this sooner! Thank you!! ??
G
Rating: 5 out of 5
Fantastic products with lots of choice. Punctuality and speed in the delivery of orders. There was a misunderstanding with an order and everything was resolved very quickly and professionally
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S
Rating: 5 out of 5
Good experience for a first order, the reception was fast.
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M
Rating: 1 out of 5
I received the labels. When I received them, I thought they were of good quality and well presented. Since then, they've been falling off my son's clothes one by one. They don't hold and I'm disappointed.
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Response from Petit-Fernand
Hello, I have just contacted you privately regarding your label order. I understand your disappointment with this problem, as it is quite abnormal for labels to come unstuck. We pride ourselves on the quality of our products, and I want to make sure that we find a solution for you quickly. Thank you again for your patience and trust. The C-MonEtiquette team
E
Rating: 5 out of 5
Well made sticky labels Fast delivery ok price
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M
Rating: 5 out of 5
Great experiences!
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A
Rating: 3 out of 5
Hello, I find them a little less sticky than the previous ones (from two years ago). This concerns the labels for objects, not having recommended those for clothes I don't know if they are concerned.
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Response from Petit-Fernand
Hello, We're sorry to hear that the object labels did not meet your expectations in terms of retention. We've taken note of your comment about the quality compared with previous years. To better understand the problem, could you please send us some photos of the labels in question to [email protected]? This will help us identify the cause of the problem and find an appropriate solution. The C-MonEtiquette team
A
Rating: 4 out of 5
Hello, the order did not arrive at first. It was kindly restored and dispatched free of charge. Then the 2 deliveries did arrive. I regret that it took so long for us to receive the labels (about 3-4 weeks in total). I find that the labels are difficult to remove from the packaging and are printed too close to the center of the packaging. Otherwise everything is fine, thank you! VG Audrey
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Response from Petit-Fernand
Thank you for your review. We are very sorry that our products are causing you problems. We have just contacted you to get more information about this. Have a nice day, Elise, EsIstMeins
M
Rating: 1 out of 5
Order never arrived for 2 times
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P
Rating: 2 out of 5
The order was quickly received but the labels quickly came off too.... Not great! maybe they should be wider ...
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Response from Petit-Fernand
Hello, Thank you for your feedback regarding the labels. We're sorry to hear that they peeled off quickly after receipt. We will contact you directly to discuss this issue and find an appropriate solution. In the meantime, if you have any further questions or concerns, please let us know. The C-MonEtiquette team
V
Rating: 5 out of 5
Order arrived quickly and in good condition
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A
Rating: 5 out of 5
I love the labels. I always order from them for my son. Cute, quality products.
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A
Rating: 5 out of 5
Very simple, quick and effective - see if the labels don't wash off when machine-washed.
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H
Rating: 1 out of 5
Order placed on 30/08 and still nothing. Two shipments and two reshipments. Customer service not very responsive. Do not recommend at all.
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Response from Petit-Fernand
Hello, I am very sorry for the inconvenience you have experienced with the delivery of your order. We have received some feedback from the postal service, and we fully understand your frustration with this situation. We would like to assure you that we are just as inconvenienced by this setback as you are. Unfortunately, we have no control over postal delays and problems. We do our utmost to ensure fast and reliable delivery, but we are dependent on the performance of the carriers.
C
Rating: 5 out of 5
I've been ordering these labels for back-to-school for 7 years and I'm always delighted! They're long-lasting, dishwasher-safe and won't budge! And what's more, they're pretty?
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S
Rating: 5 out of 5
Super practical labels
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C
Rating: 5 out of 5
Fast, affordable, compliant product, top notch as always!
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V
Rating: 5 out of 5
So easy to order and having so much choice was great. Delivery was as expected. Thanks
V
Rating: 5 out of 5
Very valid purchase . super products . My baby very happy with his dinosaur labels ?? will definitely make other purchases again !
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C
Rating: 1 out of 5
The colors do not show all the information of the name of the label well.
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A
Rating: 5 out of 5
Great! We're very happy with the product!
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M
Rating: 5 out of 5
Excellent product and delivery on time.
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P
Rating: 5 out of 5
I bought for the first time labels and snack boxes...I am very satisfied..even if at 'arrival the labels arrived wrong...I immediately wrote to customer service that very quickly solved the problem and they were sent back...thank you very much
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I
Rating: 5 out of 5
Quality products. Labels stick perfectly and are resistant to washing! Nice design and colors.
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L
Rating: 4 out of 5
Very easy-to-use application. Fair cost Small negative point: you have to switch to 2 lines after a certain number of letters.
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M
Rating: 5 out of 5
Super quality, super practical! 100% satisfied.
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L
Rating: 5 out of 5
I received my order quickly, without any issues.
J
Rating: 4 out of 5
Prompt receipt of order
A
Rating: 5 out of 5
Hello I am very happy with the labels. My son is very pleased
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G
Rating: 5 out of 5
The quality of the products is the speed in shipping
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C
Rating: 5 out of 5
Labels received quickly, as ordered. Very nice colors on the backgrounds, designs identical to the photos. Good value for money.
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M
Rating: 5 out of 5
Received very quickly and good quality. Thank you very much!
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