Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 327 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2, 3, 4 and 5 stars

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Sogol Ansari
Rating: 1 out of 5
I have received nothing from August, the school year has begun and later to ask our opinion Too bad
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Response from Petit-Fernand
Hello, We are sorry to hear that you have not yet received your order and understand your disappointment, especially with the start of the school year. This does not reflect the service we wish to offer, and we apologize for the inconvenience. We will contact you privately to resolve the situation as soon as possible. The C-MonEtiquette team
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Stefanie D.
Rating: 5 out of 5
The selection on the website was very extensive, all stickers can be easily and above all very individually designed so that no wish remains unfulfilled! The stickers are still sticking very well to the objects and Emden clothing, I'm very happy with everything!
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Response from Petit-Fernand
Hello, thank you very much for your comment. We are delighted to have you in our EsIstMeins family and look forward to your next order. ?? Have a nice day, Elise, EsIstMeins
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Aurelie BAGUET
Rating: 5 out of 5
First order on the site which is pleasant and easy to navigate, plenty of choice, fast delivery.
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Sandie Veysset
Rating: 2 out of 5
The delivery was perfect, but unfortunately the labels didn't fit on a 30-pack, so I had to reapply about 15 of them. Too bad
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Response from Petit-Fernand
Hello, We are delighted that the delivery was perfect. However, we are sorry to hear that the labels are not holding properly after several washes. To better understand this problem, we have just contacted you directly by e-mail. The C-MonEtiquette team looks forward to hearing from you.
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Sabrina R.
Rating: 3 out of 5
The product is as good as ever. But the product for another child was sent to me first. And that took forever - easily 2.5 weeks. However, the replacement with the correct name arrived quickly and without any problems.
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Response from Petit-Fernand
Hello, thank you for your feedback. We are sorry that such a problem has occurred. However, we hope that you are satisfied with your order. Have a nice day, Elise, EsIstMeins
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Natalie
Rating: 2 out of 5
The colours aren't as vibrant. The red looks faded and orange. Also the image I chose is off centre so they just look quite poorly made this time. Shame as I order every year!
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Mélanie Do'o Cardoso
Rating: 5 out of 5
Perfect labels
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Kevin
Rating: 5 out of 5
Quick delivery and as described. Very happy customer.
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Charlène
Rating: 5 out of 5
Delighted, the labels are superb and hold well! Ordered Thursday evening before school started, received Saturday, recommend!
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Nicky D.
Rating: 5 out of 5
Really happy with my purchase and excellent value for money too.
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Peschoen
Rating: 5 out of 5
I have been ordering for years and have always been very satisfied with the quality.
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which goes straight to our hearts. ?? Have a nice day, Elise, EsIstMeins
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Laetitia MASNADA
Rating: 5 out of 5
Fast delivery, as expected and as shown in the photos. The labels hold up well after washing and are very easy to apply, both the iron-on and the object labels. I will certainly recommend them to others.
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Hélène
Rating: 4 out of 5
Easy-to-use interface. Fast order delivery
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Nathalie Akib
Rating: 5 out of 5
Quality product and fast delivery
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Erika
Rating: 5 out of 5
Super useful for washing clothes
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cortot celine
Rating: 5 out of 5
very good self-adhesive label site. reasonable price
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Mawete
Rating: 5 out of 5
The delivery was very fast and the quality was great
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Response from Petit-Fernand
Hello, thank you very much for your comment. We are delighted to have you in our EsIstMeins family and look forward to your next order. ?? Have a nice day, Elise, EsIstMeins
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Di S.
Rating: 5 out of 5
fabulous labels, super easy customization, fast delivery time
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Elodie
Rating: 5 out of 5
Top labels but disappointed with the snack box.
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Marie KREMER
Rating: 5 out of 5
Very fast shipping and perfect labels! My son loves customization :)
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Neave O.
Rating: 5 out of 5
Used a few tickets so far, only had a week or so of trial but have survived a few washes already so am impressed. Decent amount of stickers for £25. So far, I would recommend!
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Natalia M.
Rating: 5 out of 5
Everything was perfect ?
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which goes straight to our hearts. ?? Have a nice day, Elise, EsIstMeins
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A.F.
Rating: 5 out of 5
Very fast and efficient
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Kelly S.
Rating: 5 out of 5
Great way to label school uniform, I use these everyday
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Stéphanie Jerlier
Rating: 5 out of 5
I'm very happy with this label checkbook that I had for my older daughter and that I renewed for my second. I recommend it.
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Mélanie Brion
Rating: 5 out of 5
The products I've ordered three times already are of excellent quality and stand up well to machine washing (self-adhesive labels for clothes) and after moving house I had a problem with an undelivered order and customer service was very responsive and offered me several solutions to solve the problem. I then received a new order a few days later.
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Mary
Rating: 5 out of 5
Great experience!!! I would say as usual, because not 4is the first time I have ordered on Petit Fernand. They are professional and attentive.
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Camelia C.
Rating: 1 out of 5
The label came off after first washing, I mention that the instructions has been followed. Disappointed!
Response from Petit-Fernand
Hello Camelia, We're sorry to hear you've had issues with the quality of your order. Our customer support has contacted you to resolve this issue. Have a wonderful day!
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MONPAS
Rating: 5 out of 5
Order prepared quickly and received very quickly. The quality is perfect as usual.
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Mélanie
Rating: 5 out of 5
Very good! Items conform, fast delivery.
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Morgane Lecat Occelli
Rating: 5 out of 5
I've been ordering labels for 3 years and I've never been disappointed.
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Johanna Ardouin
Rating: 5 out of 5
I think it's great that there's a choice of colors, patterns or solids for my son to choose from, and also that it's very practical and quick to stick the label directly onto the garment. The only downside is that I don't really have the time to take my iron (I never iron my clothes lol) to stick the label on. Otherwise I'm satisfied
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Mme LUCCHI KAREN
Rating: 5 out of 5
Simple, fast design. Same delivery
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Thms
Rating: 5 out of 5
Order meets my expectations Good quality and easy to iron on labels
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CAROLINE ZABEL
Rating: 5 out of 5
Order received promptly and as described
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Laurence BEAUGERAUD
Rating: 4 out of 5
The product is very good it's just a bit expensive
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Katharina W.
Rating: 1 out of 5
Catastrophic delivery time !!!! If I had known this, I would never have ordered here !!!! I ordered 10 days ago and unfortunately nothing has arrived yet. Customer service says it may take until Monday. Today is Thursday. I would have needed the labels by today, so they are now unusable for me as I now have to label them elsewhere.
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Response from Petit-Fernand
Hello, we are very sorry to hear that. We would also like to point out that our General Terms and Conditions clearly specify the delivery times and that you can also view these times when selecting your delivery method. As you can see on your order confirmation, you have chosen standard delivery, i.e. delivery within 10 days. Have a nice day, Elise, EsIstMeins
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Estelle
Rating: 4 out of 5
Satisfied with the labels but still the same motifs
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Mélanie MENARD
Rating: 2 out of 5
Hello, I can't peel off the labels to stick them on the clothes. I've ordered from you before and this is the first time this has happened. Could you please send me another label. I can help with delivery costs if necessary. I remain at your disposal. Yours faithfully Mrs FOURNIER Mélanie
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Response from Petit-Fernand
Hello Mrs Fournier, We're sorry to hear that you're experiencing difficulties with the labels. To better understand the problem and analyze what may have happened, could you please send us photos of the labels by e-mail or call us directly? This will enable us to find an appropriate solution and help you as best we can. The C-MonEtiquette team
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Mona Raison
Rating: 5 out of 5
Precise, beautiful and fast. All the best!
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