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D
Rating: 4 out of 5
Very good! Nice colored labels delivered on time, perfect I recommend
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 346 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersB
Rating: 5 out of 5
2nd order fairly fast, but thermo-sticky product disappointment bad quality first wash label in drum
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C
Rating: 5 out of 5
Top I recommend them even after washing and a time saver
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J
Rating: 1 out of 5
Still not received and no news from customer service
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Response from Petit-Fernand
Hello, Thank you for taking the time to share your review. We are sorry that you did not receive your original order as expected. Following our exchange, we agreed together to return your order, and this was done promptly. Thank you again for your understanding and trust. The C-MonEtiquette team
M
Rating: 5 out of 5
Good products, very responsive
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M
Rating: 5 out of 5
Good quality labels. Fast delivery, especially during peak periods. I recommend
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I
Rating: 4 out of 5
Very good Fast delivery
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A
Rating: 5 out of 5
We've been fans for 5 years. The labels are very pretty and fit perfectly on both objects and clothes. Very fast delivery. I recommend them!
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M
Rating: 1 out of 5
I never received my orders. I'm still waiting for the reply to my request for a refund.
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Response from Petit-Fernand
Hello, We are very sorry for the inconvenience you have experienced with your order. We would like to inform you that your purchase has already been fully refunded, as mentioned in our previous exchanges.
M
Rating: 1 out of 5
I never received my two orders placed at the end of August and I can't get any information from the company that obviously shipped them.
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Response from Petit-Fernand
Hello, We can confirm that our customer service has taken care of your request. We hope that you will receive your returns as soon as possible and that everything will go as planned. Thank you for your confidence.
M
Rating: 5 out of 5
Everything is perfect, on time delivery, I recommended everything on time and the labels are of great quality, I will recommend you.
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C
Rating: 1 out of 5
Product never received. Contradictory information between after-sales service and order info and order info very unclear (same status for 10 days).
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Response from Petit-Fernand
Hello, We're very sorry for the inconvenience you've experienced with your order. Please be assured that we have already refunded your purchase in full, as indicated in our previous exchanges.
A
Rating: 5 out of 5
I saw the site on Facebook and am very pleased with my purchase. The labels are very pretty and the color beautiful.
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A
Rating: 5 out of 5
For years I've been buying labels for clothes and objects that are mainly for school, and I've never been disappointed. They stick to fabrics and objects, and my child is growing up and she chooses the theme she likes, and it lasts for a year, so I'm telling you to buy them with your eyes closed.
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R
Rating: 2 out of 5
The pack labels I ordered, there are some where there is only the name and not the first name on it.
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Response from Petit-Fernand
Hello, We're sorry to hear that some of the labels you've received contain only the name and not the first name as requested. Personalization is carried out according to the information provided at the time of ordering, when you filled in the personalization fields. The C-MonEtiquette team
A
Rating: 5 out of 5
I've been ordering back-to-school labels for my children for years. I've never been disappointed. It happened once that the labels got lost during shipping. Customer service was incredible and returned the order very quickly at no charge. I recommend this site!
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T
Rating: 5 out of 5
Fast, efficient, high quality. Every year we take the same people and start again.
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T
Rating: 5 out of 5
Shipping on time impeccable, by co.tre disappointed with the shipment... Paid 950 express and chronopost delivered 1 week late.
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M
Rating: 5 out of 5
I loved it, very good quality, it holds super well and it's super cute?
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Z
Rating: 5 out of 5
As described, fast delivery. Would recommend.
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D
Rating: 2 out of 5
Ordered on August 23, still no news.
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Response from Petit-Fernand
Hello, We are sorry for the delay concerning your order of August 23rd. We fully understand your impatience. We have just contacted you to provide you with information on the status of your order and to resolve this situation. The C-MonEtiquette team
K
Rating: 5 out of 5
Very satisfied every year ????
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L
Rating: 5 out of 5
Very good value for money
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E
Rating: 5 out of 5
Fast delivery. Good value for money. Very easy to access site.
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E
Rating: 2 out of 5
They reimbursed me for the labels that never arrived but I would have expected them to work a little harder to retrieve them and get them to me! This is the second year I have been without them in September despite having ordered them in July! Let them change couriers! Never again.
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Response from Petit-Fernand
Good morning Emanuela, we are very sorry for your negative experience and understand your disappointment. We would like to remind you that via email we had suggested a return of the labels, but you chose to opt for a refund. We would like to emphasize that delivery problems on the part of the postal service are beyond our control, and we are sincerely sorry that this inconvenience caused you inconvenience. We thank you for your understanding and hope to offer you better service in the future. Good day, Clare, Petit-Fernand
H
Rating: 5 out of 5
Super! We're very happy :))
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M
Rating: 5 out of 5
Beautiful and durable great material ready for another order
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V
Rating: 1 out of 5
I sent an e-mail complaining about the gourd I ordered because the straw kept falling out and asking for a new lid to be sent, but I never received a reply.
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Response from Petit-Fernand
Hello, As requested, we have returned the straw for the gourd and hope that this meets your expectations. If you need anything else, please don't hesitate to contact us. If you have any further questions, please do not hesitate to contact us. The C-MonEtiquette team
M
Rating: 3 out of 5
Unfortunately, one of the bottles is leaking
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Response from Petit-Fernand
Hello, We're sorry to hear that one of your bottles is leaking. This is not normal and we understand your disappointment. In order to solve this problem quickly, we invite you to contact us by e-mail with photos of the faulty bottle, or by telephone. This will enable us to analyze the incident and offer you a suitable solution. The C-MonEtiquette team
A
Rating: 5 out of 5
Very cute and quick
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M
Rating: 1 out of 5
The labels peeled off after the first wash, even when the instructions were followed to the letter. I don't recommend them at all. I threw 15 in the garbage can.
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Response from Petit-Fernand
Hello, We're sorry to hear that your labels are coming off. This is absolutely not normal. We invite you to contact our customer service department with photos so that we can identify the problem and offer you a rapid solution. The C-MonEtiquette team
R
Rating: 5 out of 5
Stumbled across an ad thought I give it a try for the new school year I applied the labels 24 hrs before wearing and around 2 days before washing and tumble drying Honestly I'm wonderfully surprised so far they have washed & tumble absolutely fine no wrinkles , or signs of peeling If I have to put in a negative I would say they can take a while to arrive so please allow a fair amount of time however arrived in the time stated
N
Rating: 5 out of 5
The design is lovely and the kids are thrilled! Thanks
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M
Rating: 4 out of 5
Easy label configuration, fast shipping. I just regret that there are too many iron-on labels compared to stick-on labels for clothing.
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M
Rating: 3 out of 5
i had to chase the order has i hadn't received it. they order them came through very quicly
Response from Petit-Fernand
Hello Jane, We are sincerely sorry for this issue with the postal services, and hope that your exchanges with customer service allowed you to get the fix you were looking for. Have a wonderful day!
J
Rating: 5 out of 5
I've been very satisfied with the quality of the stickers for several years now, and the customer service is very responsive. I recommend you with my eyes closed. Thank you for your responsiveness
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S
Rating: 5 out of 5
Super friendly service!
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which goes straight to our hearts. ?? Have a nice day, Elise, EsIstMeins
A
Rating: 5 out of 5
Good product quality and excellent service. Delivery was fast. My kids love their labels.
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N
Rating: 5 out of 5
This is the 5th year that I have been buying labels for my son, and I have been very happy, I am very happy, they have accompanied him throughout elementary school, and I will continue to do so, thank you. thank you.?
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A
Rating: 5 out of 5
Very intuitive site and high-quality articles
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