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C
Rating: 5 out of 5
Product meets my expectations Easy to use Nice presentation
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 408 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Very good quality products, a little extra for the cold side of the snack box, the food will be fresh longer, we love it. The kids loved having their names personalized. Order delivered very quickly, it was perfect!
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E
Rating: 3 out of 5
I received my order twice, with double charging. Certainly an error on my part, but you could have checked before responding to two identical orders on two different shipments for the same person. I have not yet tested the stickers, but I hope they are of good quality.
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Response from Petit-Fernand
Hello Elodie, Thank you for your comment. We don't supervise the orders placed by our customers: many orders are singular, original and unusual, full of surprises and contradictions...? So we produce what we are asked to produce, and it would be inappropriate to ask each customer if their order was really intended to be this way or that. We always send an order confirmation e-mail, so don't hesitate to contact us if you notice any discrepancies - that's what our customer service is there for! A lovely evening, Sarah- CMonEtiquette
A
Rating: 3 out of 5
Hello, I'm a little disappointed with the quality of the labels. They don't wash well.
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Response from Petit-Fernand
Hello Alain, We're sorry to hear that you're experiencing this problem with your labels. We have just contacted you in order to resolve this situation together! Have a nice evening? Sarah- CMonEtiquette
G
Rating: 5 out of 5
Very good results for the object labels. However, I'd take issue with the clothes labels I ordered last time, which come off in the wash.
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S
Rating: 5 out of 5
Fast work. Received quickly. Complied with my request. The site is quite well done, especially the preview, because I received my items exactly as I saw them on the site.
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M
Rating: 5 out of 5
It's so cool to personalize!
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M
Rating: 4 out of 5
Good quality labels! They're very pretty. I recommend them!
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
J
Rating: 5 out of 5
A choice of products, ultra-fast delivery and top labels that our little girl immediately adopted for her first day of school in PS!
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M
Rating: 5 out of 5
I have been ordering from Cmonetiquette for 5 years and have never been disappointed. The labels hold well and don't peel off easily. I recommend them.
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S
Rating: 5 out of 5
Very satisfied with my order. Good value for money. Very fast delivery.
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A
Rating: 5 out of 5
Like every year, it's perfect
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M
Rating: 5 out of 5
Practical, efficient and adaptable design
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A
Rating: 2 out of 5
1st order placed last year, very good complete back. Labels recommended this year by 30 and very disappointed because the quality is not as good (thinner and less successful prints) and the price is high.
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Response from Petit-Fernand
Hello Amélie, We're sorry your order didn't meet your expectations. Our prices haven't changed since last year, but we have indeed modified the varnish we use to ensure that our labels last even longer. Have a nice evening? Sarah - CMonEtiquette
N
Rating: 5 out of 5
It does take some time for the stickers to arrive, but they look very high quality. Unfortunately, one delivery didn't make it to us, but the customer service was very accommodating and replaced the goods immediately and we were able to place a new order. Top! We still have to test how good the stickers are in everyday use.
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Response from Petit-Fernand
Hello, thank you very much for your great review. We are delighted that you like your order. ? Have a nice day, Elise, EsIstMeins
A
Rating: 5 out of 5
The labels do not degrade over time and hold up superbly to washing. I recommend ++.
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G
Rating: 5 out of 5
Fast and efficient after-sales service. I received my labels quickly, they are of good quality and inexpensive.
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K
Rating: 5 out of 5
These stickers are a go to for me every year. They're the best labels I've ever used. They don't budge & look really good as well. Each of my kids have their own design & they look for the picture before they can read. Highly recommend.
F
Rating: 5 out of 5
I ordered two personalised bottles for my niece and nephew. Very quick delivery and absolutely brilliant customer service. Will definitely be ordering again!
W
Rating: 5 out of 5
I've been ordering for several years and I'm always delighted. The labels arrive very quickly.
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F
Rating: 5 out of 5
I have always ordered from this site for my daughter and have never been disappointed! I recommended after 9 years for my son! There is more choice and still great!!!!
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S
Rating: 5 out of 5
Perfect, I recommend it!
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M
Rating: 1 out of 5
I have not received or ordered
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Response from Petit-Fernand
Hi Marta, We are sorry to read your message. We have just contacted you by email to help you with this situation as soon as possible. Hello, Camille Petit-Fernand
A
Rating: 5 out of 5
Product conforms to specifications.
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F
Rating: 1 out of 5
I paid 9.59 for quick shipping within 48 h but the package arrived late. I don't recommend it
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Response from Petit-Fernand
Good morning Francesca, We are very sorry to hear that you encountered problems with the shipment. We did not find any report from you, and we would be happy to help you solve the problem. Our tem will contact you to help you. Good day, Chiara Petit-Fernand We kindly ask you to send us pictures of the water bottle in question. Thank you for your understanding. See you soon, Chiara Petit-Fernand
L
Rating: 5 out of 5
Hello I've been ordering these pencils for my daughter for 2 years now. They hold up very well even when washed and I received them very quickly next year.
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C
Rating: 5 out of 5
The stickers are amazing. Great for the clothes for school naming
G
Rating: 5 out of 5
Never disappointed, as with every order. The labels are always so beautiful and of such high quality! I never tire of them, and neither does my son.
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N
Rating: 5 out of 5
I ordered personalized water bottles and backpacks, the products arrived quickly and are of very good quality, I recommend them.
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N
Rating: 5 out of 5
Very fast delivery, quality products
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E
Rating: 2 out of 5
Hello, I ordered a snack box and a matching gourd for my son, who will soon be 3 years old, to start kindergarten. They are very pretty but unfortunately the openings are much too difficult... He can't open either the beaker or the snack box. What a shame to have to buy new ones, because he can't use them all by himself?
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Response from Petit-Fernand
Hello Elodie, We're sorry to hear that the gourd and snackbox are difficult for your son to use... We only recommend the gourd you ordered on our site for children aged 5 and over, which explains why it's still complicated for him at his age. We hope he'll be able to take full advantage of these beautiful objects in the near future! Have a nice day? Sarah- CMonEtiquette
W
Rating: 5 out of 5
Top! Exactly as described, everything went smoothly ?
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Response from Petit-Fernand
Hello, thank you very much for your great comment. Have a nice day, ? Elise, ItIsMine
C
Rating: 5 out of 5
Everything as on screen, ease of creation and on time delivery
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Response from Petit-Fernand
Good morning Chiara, we are glad you enjoyed our products. Thank you for your trust! ?? Chiara, Petit-Fernand
T
Rating: 5 out of 5
Perfect as the first time.
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F
Rating: 4 out of 5
Very good product
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
V
Rating: 5 out of 5
Simple to make, simple to use. Nice personalized visual
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A
Rating: 5 out of 5
Very good site, and responsive customer service. I had a problem with the delivery of my order because of Chronopost, but after calling customer service, a new order was dispatched immediately.
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M
Rating: 5 out of 5
Perfect, high-quality labels.
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L
Rating: 5 out of 5
Super site, fast delivery and quality products very well presented in the form of a checkbook. Would recommend.
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A
Rating: 5 out of 5
Simply wonderful labels. Very friendly and efficient customer service. Great service, these days in my opinion very hard to find
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Response from Petit-Fernand
Good morning Alessandra, your positive feedback is our best reward. Thank you for choosing Petit-Fernand! ?? Chiara, Petit-Fernand