Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 309 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2, 3, 4 and 5 stars

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ROSA Ponce
Rating: 1 out of 5
I placed an order on August 23rd and I'm still waiting for it... I don't know why you take orders if you can't ship them. Scam!
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Response from Petit-Fernand
Good morning Rosa, We sincerely regret that Correos did not deliver your order. Please contact us directly at [email protected] with your order number so that we can help you as soon as possible. Have a nice day, Camille Petit-Fernand
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Marinette Dechaume
Rating: 5 out of 5
Very meticulous work and a beautiful finish.
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Kunde
Rating: 5 out of 5
The lunch box is great. Spacious, light and with a great design. When one of the rubber bands became discolored, we were sent a new one straight away. The service was very good. Therefore 5 stars!
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Response from Petit-Fernand
With pleasure! We are always here to help you in the best possible way! Have a nice day, ?? Elise, EsIstMeins
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Marie
Rating: 5 out of 5
Great product
Response from Petit-Fernand
Hi Marie, thank you so much for your feedback. We are very happy that you are satisfied with our product. Thank you for your trust. Have a nice day ?? Chiara Petit-Fernand
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Marta
Rating: 5 out of 5
I have been buying from Petit-Fernand for about 8 years now and it never disappoints me, which is why I buy back my daughters' personalized labels for school and clothing every year. They are beautiful and indestructible.
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Response from Petit-Fernand
Buongiornho Marta, thank you for your trust and for being our trusted customer for 8 years.
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deborah B.
Rating: 5 out of 5
Belle ! Useful !
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Response from Petit-Fernand
Good morning Deborah, thank you for your comment. We are glad you are soddisfied with our products.
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Peggy
Rating: 5 out of 5
Fast delivery and quality products
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CC
Rating: 5 out of 5
Accurate punctual quality
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Response from Petit-Fernand
Good morning Chiara, we are glad that your experience with Petit-Fernand was positive. Thank you for your confidence.
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Eli
Rating: 5 out of 5
I put 5 stars because I love the stickers are very nice and I ordered them again because I used them with my older son. The only thing is that with my oldest I ordered the ones that he ironed with the iron and now I ordered stickers that don't need ironing. The only thing is that they all fall off. Maybe I didn't know how to put them on, I don't know if there is a way to put them on or I don't know what I'm doing and it's a shame really! I have read the instructions and I think I am doing the right thing, I have also washed the clothes with hot water in the washing machine I don't know the next time I order them I think I will order the iron on ones again. They stick well and don't peel off in any way. At least I've tried the stickers but I definitely like the iron-on ones better. I will be ordering them soon! I also wanted to thank you for the detail you have had with me, I had a problem with the shipping and you have refunded the shipping costs. Thank you very much! See you soon!
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Georgina S.
Rating: 1 out of 5
I've used this company in the past always been great but this time my order hasn't arrived. I have contacted customer services twice and no one has helped me, or helped get the order to me.
Response from Petit-Fernand
Hello, We are really sorry to hear that you have not yet receive your order. We have sent you an email to help. Kind regards, Camille Petit-Fernand
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Alessandra B.
Rating: 5 out of 5
Labels arrived early, accurate shipping, perfect product
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Response from Petit-Fernand
Good morning Alessandra, thank you for your comment; it is a pleasure for us to know that you are overall satisfied with the product and the experience.
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Camill
Rating: 5 out of 5
Fast delivery, quality products, I highly recommend!
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Julie Aymard
Rating: 5 out of 5
Very responsive after-sales service. One cap broke in the first week of use and was replaced immediately. Too bad the second cap broke afterwards...
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Amparo
Rating: 5 out of 5
Great everything
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Aïcha
Rating: 3 out of 5
I ordered 2 personalized water bottles for my children. The only downside is that the print is already starting to come off on one of the bottles. The white elastic around the stopper doesn't hold and keeps falling into the bottles! They're still pretty bottles though...
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Response from Petit-Fernand
Hello, We are very sorry that your water bottles have defects. We will contact you in the morning to help you. All the best, Camille C-MonEtiquette
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Gael
Rating: 5 out of 5
Perfect ordering and customer service
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Laetitia Noël
Rating: 5 out of 5
Always a great welcome and quick solutions, thanks to the team!
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Response from Petit-Fernand
Hello, Thank you for your message :) Have a nice day, Camille C-MonEtiquette
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Margery H.
Rating: 4 out of 5
Happy with the purchase and time it was delivered. Considering the fact that my previous purchase was delayed unduly
Response from Petit-Fernand
Hello, We are delighted that your order meets your expectations. Kind regards, Camille Petit-Fernand
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Invité
Rating: 5 out of 5
Very good experience Very nice stickers
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Response from Petit-Fernand
Hello, Thank you very much :) Hello, Camille Petit-Fernand
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Cécile Baconnier
Rating: 5 out of 5
The fact that you can choose all the details and labels is really great.
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Response from Petit-Fernand
Hello, Thank you for your message :) Have a nice day, Camille C-MonEtiquette
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Invité
Rating: 5 out of 5
Always happy, never disappointed
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peggy Le Person
Rating: 5 out of 5
Fast delivery, very nice gourds despite a stopper already broken in 1 week ??
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Samantha FLUCHER
Rating: 5 out of 5
Very good products.
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isabelle salomon
Rating: 4 out of 5
Beautiful labels, just as I'd chosen. Now we'll see how they stand up to washing!
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Audrey Villegente
Rating: 5 out of 5
Delivery as expected, quality labels
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Response from Petit-Fernand
Hello, Thank you for your feedback :) Lovely day, Camille C-MonEtiquette
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DB
Rating: 5 out of 5
The quality of the products ordered is top notch.
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AJUTO Maryse
Rating: 5 out of 5
Very fast manufacturing and shipping (3 days), the labels are of very good quality, very professional, neat and pretty envelope, checkbook with labels very practical, solid and as a gift stickers for my child, thank you very much, I am very satisfied!!!! "And the price is very affordable too"
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Response from Petit-Fernand
Hello, Thank you very much for your message. It's a pleasure to read you :) A beautiful day, Camille C-MonEtiquette
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Lola Serrano
Rating: 4 out of 5
I had a problem with the delivery of the product, which was delayed more than it should have been, but as soon as I notified the customer service team attended me wonderfully and gave me a very quick solution. I finally received my labels which are very nice and of good quality. In the end it was worth the wait?
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Response from Petit-Fernand
Good morning, Thank you very much for your message. We are glad to hear that everything is to your liking :) We are sorry for this delivery anomaly. Hello, Camille Petit-Fernand
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NORA
Rating: 5 out of 5
The labels are really cute, very practical and easy to apply to clothes, they've already been through the washing machine several times and it doesn't move the same for labels on objects that have already been through the dishwasher several times! I'd recommend this site, which is very serious and offers super after-sales service (I had a small problem with delivery and carriers, but customer service was very responsive, thank you!)
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Response from Petit-Fernand
Hello, Thank you very much for your message and your confidence! Have a nice day, Camille C-MonEtiquette
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MIRELLA CHEVALIER
Rating: 5 out of 5
Fast and perfect, as usual!
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passeggio F.
Rating: 4 out of 5
The labels are many,I got the pack of 30 and customized them as I wanted most. Easy to use, they are versatile and I labeled all of my son's school supplies
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Response from Petit-Fernand
Good morning Federica, thank you for your positive comment.We are happy that you are satisfied with the product and its quality.
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Patricia G.
Rating: 5 out of 5
I'm very satisfied with the mon étiquette website, because it's very well done and easy to use. I order regularly and it's always a pleasure to receive my order. Their product is of high quality, the prices are attractive and shipping is very fast. I highly recommend them, whether for iron-on labels, shoe labels or even self-adhesive labels for objects.... really a big thank you, because their products make my life so much easier.
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maurizio G.
Rating: 5 out of 5
I have been buying Petit Fernand products for years, they are beautifully made and the quality is great, especially the clothing labels are very convenient
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Response from Petit-Fernand
Good morning Maurizio, thank you for your comment and for sharing your opinion. We are really glad that you are satisfied with our products.
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Anabela Neves
Rating: 5 out of 5
Perfect, good quality labels and fast shipping!
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Invité
Rating: 5 out of 5
Very good quality, the stickers look exactly as you configured them on the internet, quick and easy ordering - we'll be back when ours are empty :)
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Response from Petit-Fernand
Thank you very much for your order and your great review, which is very valuable to us. We look forward to your next purchase! ?? Have a nice day, Elise, EsIstMeins
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amandine trocaz
Rating: 5 out of 5
Order received promptly and compliant. I am never disappointed.
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Aurélie
Rating: 5 out of 5
My twins love their personalized water bottles for school. I recommend c-monetiquette for its benevolence?
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Response from Petit-Fernand
Hello, We are very sorry that your plugs are difficult for your children to open. We will contact you later today to help you. Have a nice day, Camille C-MonEtiquette
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Delphine
Rating: 5 out of 5
Fast delivery and good quality products, we're satisfied! The labels are easy to stick on with an iron and seem to stand up well to washing. Nice snack box, my son is delighted!
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Dang
Rating: 5 out of 5
I ordered a personalized water bottle. Nice product and fast shipping! I can't say anything about the quality because it's a gift.
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Katia R.
Rating: 5 out of 5
All perfect..thank you
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Response from Petit-Fernand
Good morning Katia, we are glad that your experience with us is more than positive. We are the ones who thank you for your trust.