English 
M
Rating: 4 out of 5
Long delivery time...great product
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 280 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 3, 4 and 5 stars
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Rating: 5 out of 5
This is the third year I have bought!!! Undoubtedly the best
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A
Rating: 5 out of 5
I order quality labels every year! What's more, they're not expensive. The picnic boxes are also beautiful and practical.
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J
Rating: 5 out of 5
quality products, fast shipping
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M
Rating: 5 out of 5
I found designing the stickers easy. The stickers came home well packaged...like a little book.
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Response from Petit-Fernand
Thank you for your order and your great review. Perfect that you like the items! We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
G
Rating: 5 out of 5
A fantastic company. My first order never arrived and the company were great at sending out a new order. Thanks again, a lovely product too!!
M
Rating: 5 out of 5
Item as described and requested. Fast delivery and good information about the order.
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Response from Petit-Fernand
Thank you for your order and your kind review. We are very pleased that you like our products. Have a nice day, ? Elise, EsIstMeins
P
Rating: 4 out of 5
Very good product but very long delivery
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T
Rating: 5 out of 5
The quality and choice of labels with the bound notebook satisfies him I am delighted I recommend
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N
Rating: 4 out of 5
Order conforms to the request a little long to receive in Belgium but good...
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L
Rating: 5 out of 5
Great gift for babies Super designs Beautiful quality
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Response from Petit-Fernand
Thank you very much for your order and your great review. We are very pleased that you like our products! Have a nice day, ? Elise, EsIstMeins
M
Rating: 5 out of 5
Products as good as new
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C
Rating: 4 out of 5
The labels stick very well on clothes, are beautiful and eye-catching and do not peel off in the washing machine.
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I
Rating: 5 out of 5
all very well
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G
Rating: 5 out of 5
Very good product, easy and practical to customize
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A
Rating: 5 out of 5
The shipment was fast and conformed to the order Good wear on the clothes
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J
Rating: 5 out of 5
The products are beautiful, and of good quality. Being able to personalize it by adding more than just the name I loved it. The customer service is top notch! I had a problem and they gave me a better solution than I expected. I would definitely recommend it!
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Response from Petit-Fernand
Good morning, Thank you very much for your message ! Hello, Camille Petit-Fernand
A
Rating: 2 out of 5
The product did not arrive on schedule and I had to call customer service twice asking where the product went because the tracking showed that it had already arrived at my house. I needed it before school started and I ordered it 3 weeks in advance but it arrived safely.
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Response from Petit-Fernand
Good morning, We sincerely regret this delay in delivery. However, we hope you liked our labels. Good day, Camille Petit-Fernand
C
Rating: 5 out of 5
I love iron-on labels for clothes, and I ordered some for my son for his first day of school, so I did the same for my daughter.
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I
Rating: 1 out of 5
Bad quality! They came off after a wash. Product is overrated.
Response from Petit-Fernand
Hello Supama, we are sorry to hear the quality of your labels is unsatisfactory. This shouldn't happen as the quality of our labels is checked on a regular basis. We have of course replied to your email with solutions. Jessica, Petit-Fernand
P
Rating: 5 out of 5
Excellent value for money. I have already washed them and they are intact.
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M
Rating: 5 out of 5
I enjoy choosing subjects, backgrounds and fonts. It is a light and satisfying game
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A
Rating: 1 out of 5
I ordered the labels on August 29th and still have not received anything. I contacted them, they replied saying I could choose whether they would re-release the order or reimburse me, I replied and I'm still waiting I needed the labels for the beginning of September for my two children and I haven't been able to label anything. They could advise actual delivery times. A pity because I have bought from you before and I really like your products.
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Response from Petit-Fernand
Good morning, We are sorry that this time the delivery had a problem. I confirm that we will resend your order. Good day, Camille Petit-Fernand
A
Rating: 1 out of 5
Paying for express delivery only to receive the parcel a week later doesn't put you in a good mood Thermal labels don't stick I wouldn't recommend it
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Response from Petit-Fernand
Hello, I'm sorry that the Chronopost delivery did not meet the deadlines announced and that you are experiencing problems with your labels. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
T
Rating: 5 out of 5
Fast delivery and great labels for my little person's school uniform-loved the free stickers too ??
T
Rating: 4 out of 5
Ordered for my 2 children's first day of school, very satisfied.
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K
Rating: 4 out of 5
The labels on some items of clothing are coming loose.
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Response from Petit-Fernand
Hello Kerstin, we are sorry to hear this. This should not happen. We will get in touch with you to resolve this issue. MFG, Ana
S
Rating: 4 out of 5
Practical and durable. Recommended by relatives for kindergarten material
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M
Rating: 1 out of 5
They sent me exactly half the number of stickers I ordered from each pack. I ordered 2 packs of 50 units and they sent 25 units, and the last one was a pack of 60 and they only sent 30 units.
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Response from Petit-Fernand
Good morning, It is not normal that you have received your order in its entirety. We have just contacted you to help you. Hello, Camille Petit-Fernand
O
Rating: 1 out of 5
I ordered my parcel more than 3 weeks ago and it's still not delivered.
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Response from Petit-Fernand
Hello, We are very sorry to hear that you have not received your order yet. Our team sent you an email to help you. Kind regards, Camille Petit-Fernand
M
Rating: 5 out of 5
Very serious company. I highly recommend it. The labels are perfect?
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S
Rating: 3 out of 5
Purchase with delivery in 24h included Saturday, but not respected. So in the end I had to do without. And a customer service that does not respond to messages.
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Response from Petit-Fernand
Hello, We are very sorry to hear that your order did not arrive in time. We have contacted you by e-mail to discuss the matter. Have a nice day, Ophélie C-MonEtiquette
S
Rating: 5 out of 5
Great product, super value for money
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F
Rating: 5 out of 5
Very nice snack box, my daughter loves it.
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S
Rating: 5 out of 5
Absolutely great stick on name labels for school clothing. They are vibrant and durable as advertised at a great price. I have bought for my two boys and will do so again.
S
Rating: 4 out of 5
Positive experience for the third time. Very good graphics, colors and quality. The themes are always the same but the service very good.
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J
Rating: 3 out of 5
The gourds are beautiful but not delivered in 5 working days as advertised on the site. Annoying when you don't have the gift for the big day. The package was opened but nothing was missing.
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Response from Petit-Fernand
Hello Jérôme, We are delighted to hear that you are happy with your order. However, we are very sorry about this delivery anomaly. We have also contacted you by e-mail. Have a nice day, Ophélie C-MonEtiquette
S
Rating: 5 out of 5
Order processed quickly And
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V
Rating: 4 out of 5
I've been ordering for 7/8 years and I'm always satisfied. Quality products for a fair price. Fast service. I had a small problem and customer service is very responsive. I appreciate this type of service.
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R
Rating: 5 out of 5
For speed
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