The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Great designs, best quality, good price. I have often ordered stickers here. I am satisfied.
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Response from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
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Bénédicte
Rating: 5 out of 5
The site is well designed and ergonomic. The choice of colors, fonts and designs on the labels is really fun! And no more chore of marking school stuff!!! Shipping was super fast. 100% satisfied, I'll recommend it!
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Anita S.
Rating: 5 out of 5
Beautiful name stickers for my granddaughter. Took a while to arrive but worth it !
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Monica R.
Rating: 1 out of 5
I ordered stickers on August 28, never arrived. You can't track the shipment, there is no tracking number, they entrust the French postal services with what you purchased and then no one knows anything about your shipment anymore. You call customer service and they don't know what to answer unless we process a refund. And you're left without personalized first and last name labels on the eve of your child starting school. So don't buy because if you buy and they get to you it's just luck.
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Response from Petit-Fernand
Good morning Monica, we apologize for this failure to send d aparte the postal services. I assure you that we have done everything in our power to be able to find a solution to this unfortunate inconvenience. We remain at your disposal and wish you a good day Alessio, Petit-Fernand
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Mrs C.
Rating: 5 out of 5
Great items
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Mon M.
Rating: 5 out of 5
Great little company. Ordered my daughters iron ons and couldn't be more pleased. I have only washes them once so far @ 60°c and they are still firmly attached. The only thing I would say is a bit more diversity in the pictures you can use ie darker skinned pictures. But over all very happy and delivery was about 2 weeks, which worked for me.
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Eva
Rating: 5 out of 5
Great stickers, exactly as shown. A little wide for the thin pencils, but it worked.
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Response from Petit-Fernand
Thank you for shopping with us and for your nice review. Have a nice day, ? Elise, EsIstMeins
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Alice DN
Rating: 5 out of 5
Quite simply, the best customizable labels on the market. The designs are adorable, and the price/quality ratio is clearly top-notch. And kudos for top-notch customer service. A small example to illustrate: I made a mistake on the phone number I put on my daughter's labels, the order was validated but I contacted customer service who made the change. Super friendly and attentive. The best part is that I called them a little too early in the morning around 7:30, and they called me back as soon as their office opened. I recommend them 100% and will continue to use the labels for my children or for adults - after all, it's very pretty for everyone?
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PSB
Rating: 1 out of 5
I never received my products. I emailed Petit-Fernand about it but did not get any response. Thats dissapointing.
Response from Petit-Fernand
Hello Petronille, I am sorry to hear you haven't received your product yet. I have now replied to your email to offer solutions. Kind regards, Jessica, Petit-Fernand
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Relly
Rating: 4 out of 5
First time purchase from here (only bought the label stickers for clothing) they are good quality itself and doesn't come off in the wash! I would recommend highly and I will be using this service for as long as my children are at school.
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Edith
Rating: 5 out of 5
Good quality come on I don't know how they behave after washing yet.
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simon G.
Rating: 5 out of 5
a really great product and arrived very quickly!
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MASAKI
Rating: 5 out of 5
Everything was great, very nice stickers. Always happy to return.
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Response from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
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Catarina R.
Rating: 1 out of 5
My order never arrived. I contacted Petit Fernand and never got a replay
Response from Petit-Fernand
Hello Catarina, We are sorry to hear your order never arrived. We have now refunded your full order and apologise for this delays with the postal services. Jessica, Petit-Fernand
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Trisha
Rating: 5 out of 5
Very helpful and would definitely recommend !!! 5*service even when my delivery got lost in the post and I never received it Petit Ferdinand didn't hesitate to send out the order again which I then received and was amazed at the quick delivery and great quality !!! 100% would use again.
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sophie
Rating: 5 out of 5
Fantastic stick in labels, ordered some last year and none have budged so ordered again this year. Love how they can be personalised and pretty quick delivery too. Thank you.
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Bettina
Rating: 5 out of 5
Great stickers in good quality!
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Response from Petit-Fernand
Thank you very much for your order and your great review! We are delighted that you like our products. Have a nice day, ? Elise, EsIstMeins
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Invité
Rating: 5 out of 5
Ease of use, durability and cuteness
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Aurelie D.
Rating: 5 out of 5
Nothing negative to say, very good products that really hold up over time. Very satisfied.
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Sassou
Rating: 5 out of 5
Speed and product quality! The labels are pretty, and there's something for every taste and desire. I'll be happy to recommend them.
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Invité
Rating: 5 out of 5
Great service. First lot of stickers got lost so I contacted company and they quickly sent me another. Couldn't ask for more than that!
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C W.
Rating: 5 out of 5
Swift delivery, great communication and my son loves his name stickers for school
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Jess
Rating: 5 out of 5
Great company, with fantastic customer service. When my order didn't turn up they got back to me and resent the goods very quickly. Plus the stickers are so much easier to use that iron on labels - I will definitely be ordering from them again ??
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Raquel Sacristán Álvarez
Rating: 3 out of 5
The heat adhesive labels are beautiful, the finish is great but the downside I find is that I do not end up fixing at all to the clothes and with washing and use they end up peeling off.
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Response from Petit-Fernand
Good morning, Thank you for your message. It is not normal for your labels to peel off like this. We will contact you to help you. Hello, Camille Petit-Fernand
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Cristina Serra
Rating: 1 out of 5
We did not receive anything
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Response from Petit-Fernand
Good morning, We are sorry to hear that your order has not been delivered. I confirm that you have received a full refund. Good day, Camille Petit-Fernand
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Invité
Rating: 5 out of 5
Because I had a small problem and they took care of me very well and it was solved soon. Because I have had all the orders I placed in a short time and as I wanted them.
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Stéphanie
Rating: 5 out of 5
The site is easy to use, with a wide selection. The service is fast. I've been ordering for several years and have never been disappointed.
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Marie-Laure Desvigne
Rating: 5 out of 5
Practical, functional, good quality, customizable and fun.
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Leisa M.
Rating: 2 out of 5
I have had no success with the iron-on labels. They have come off my sons school uniforms the first time I have washed them. I followed all instructions and it was a normal wash cycle. Thank you for the reply. I have not received an email.
Response from Petit-Fernand
Hello Leisa, I am terribly sorry to hear that iron-on labels came off the first time you washed them! It is not normal and I have now contacted you by email to offer different solutions. Jessica, Petit-fernand
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Alison N.
Rating: 5 out of 5
I hadn't received my order so after an email sent i was immediately sent a replacement order. Very satisfied with customer service Would highly recommend .
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Rachel M.
Rating: 1 out of 5
I'm very disappointed to be writing this review as a repeat customer for a number of years. I ordered numerous labels on Wed 23.08 in the late afternoon, and received an order confirmation telling me the items would be shipped within 48 hours (also indicated on the website). However, this didn't happen, and with no apology or explanation for the delay, the items were not shipped until Mon 28.08. Delivery was stated as 3-10 business days. Fast forward to 11.09 and still no parcel. Contacting customer services, I received a it'll be there soon, have a nice day type of response, and I'm still waiting some 3 weeks since placing the order. I'm aware delivery delays are out of their control, but I have now had to purchase labels from elsewhere for my daughter's school items as I simply cannot wait any longer. In 2023, non-trackable delivery simply doesn't cut the mustard anymore and I'll sadly be taking my business elsewhere.
Response from Petit-Fernand
Hello Rachel, I am terribly sorry that there were a delay in shipping your order, followed by issues with delivery! I have now sent you an email with several options to help you as best as we can. Jessica, Petit-Fernand
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Nicole L.
Rating: 5 out of 5
They are super nice stickers. I will definitely order some more when the time comes.
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Response from Petit-Fernand
Thank you for your order and your kind review. We are very pleased that you like our products. Have a nice day, ? Elise, EsIstMeins
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Invité
Rating: 5 out of 5
Really great service. Unfortunately, our first order was not delivered by the post office. The EsistMeins! team then sent us the order again free of charge. My daughter was then able to proudly label her school supplies for first grade.
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Response from Petit-Fernand
Thank you very much for your great review! We are always here to help you! We wish your daughter a happy new school year! ?? Have a nice day, Elise, EsIstMeins
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Angelika K.
Rating: 5 out of 5
Great stickers, seem to hold very well. The delivery took slightly longer then expected and it wasn't tracked which made me a bit worried but they eventually arrived. Will purchase it again !
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Manuela
Rating: 1 out of 5
My order has still not arrived after three weeks
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Response from Petit-Fernand
Hello, we are sorry that your order has not arrived. We have contacted you today to offer you a solution. We look forward to hearing back from you. Have a nice day, Elise, EsIstMeins
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Jen
Rating: 5 out of 5
Brilliant ?? highly reccomend
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Anika
Rating: 5 out of 5
Price performance is right
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Response from Petit-Fernand
Thank you very much for your great review. Have a nice day. ?? Elise, EsIstMeins
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Invité
Rating: 5 out of 5
Perfect and very pretty labels
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Anatolia C.
Rating: 5 out of 5
Works perfectly well on uniforms even when washed.
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M G.
Rating: 5 out of 5
Great service!
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