The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
I am pleased with both the products and the speed with which I received my order. The telephone service is friendly, attentive and gives good advice. Thank you
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Response from Petit-Fernand
Hello Mandy, Thank you for your message? We're delighted you like our products! Have a nice day, Camille C-MonEtiquette
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Carolina Schmale
Rating: 5 out of 5
I love Petit Fernand! This is the second time I buy labels for my daughter's clothes and objects. For the second order I had a problem with the shipping but they have solved it in the best way and with a first class service. I will definitely buy from them again.
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Response from Petit-Fernand
Hello Carolina, It's a pleasure to read your message? Thank you very much for your confidence ! Have a nice day, Camille Petit-Fernand
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Alexandra Rabusseau
Rating: 5 out of 5
Beautiful snack box. It looks great!
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A B
Rating: 3 out of 5
Beautiful bottles, customization+++, super-fast delivery. Too bad the bottles are super fragile: after not even a week's use, the images peel off and the paint is damaged.
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Response from Petit-Fernand
Hello Alexandra, We are very sorry to read your message. It's not normal for your bottles to chip like this after a week's use. We have just contacted you to help you as soon as possible. Have a nice day, Camille C-MonEtiquette
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Elis
Rating: 4 out of 5
They are certainly the best looking and best quality labels but the order always takes longer than they say it does
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Response from Petit-Fernand
Hello Elisa, We are delighted to hear that you like our products :) Good morning, Camille Petit-Fernand
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Marianne
Rating: 4 out of 5
Delivery reimbursed following a problem with delivery too late despite payment of express charges and damaged box (even if product intact).
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M. Korell Christophe
Rating: 5 out of 5
After a 1st shipment that didn't arrive, for X reasons, the customer service was reactive and top notch. Second shipment arrived very quickly.
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Gaëlle Salmon Bietry
Rating: 5 out of 5
This is the second time I've ordered and I'm still satisfied with my order. My little boy loves having new labels for his clothes, objects..... Then the ones that come with it make someone happy? thank you very much!
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Response from Petit-Fernand
Hello Gaëlle, We're delighted that you like our labels so much? Thank you for your confidence! Have a nice day, Camille C-MonEtiquette
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Zanabou Maoulida
Rating: 5 out of 5
Hello, my children are very happy with the water bottles printed with their first names and the chosen images. Thank you very much.
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Response from Petit-Fernand
Hello, thank you for your message! We're delighted that your children like our gourds? Have a nice day, Camille C-MonEtiquette
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Ophélie
Rating: 5 out of 5
I ordered self-adhesive textile labels and 2 personalized lunchboxes for children. Not only are the products aesthetically pleasing, they are also of very high quality. I'm delighted with my purchases and won't hesitate to order from this site again. What's more, delivery was fast. In short, only +++++ :)
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Response from Petit-Fernand
Hello Ophélie, Thank you very much for your message? It's a real pleasure to read you! Lovely day, Camille C-MonEtiquette
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Joane Gallucci
Rating: 4 out of 5
The items are good. However, the clasp on the flask is very hard for a child to close!
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Jessica H.
Rating: 5 out of 5
I am delighted with the products. This is the second time I've ordered. The lunch box still holds up after 3 years and the name labels are also great!
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Response from Petit-Fernand
Hello Jessica, thank you very much for your order and your great review! We are delighted that you like the quality of our products. We look forward to your next purchase. ?? Have a nice day, Elise, EsIstMeins
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Zoey8
Rating: 5 out of 5
Great site, wonderful labels!
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Miss Y.
Rating: 5 out of 5
Easy to use website Responsive customer service via email Great quality stickers
Response from Petit-Fernand
Hi Yasmina, Thank you for your feedback. We are happy you are satisfied with our product and that your overall experience with Petit-Fernand was more than positive. Thank you for your trust. Have a lovely day ?? Chiara Petit-Fernand
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Melissa Linck
Rating: 4 out of 5
Fast delivery
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Keissy Vado
Rating: 5 out of 5
Super I recommend A 200%.
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Response from Petit-Fernand
Hello Keissy, Thank you very much for your confidence? Beautiful day, Camille C-MonEtiquette
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Marie
Rating: 1 out of 5
i placed an order on august 19. i contacted customer service again. i received no explanation or apology. ten days ago i received an e-mail informing me that the order had been dispatched. but to this day i still haven't received it. this is unacceptable. After posting this negative comment, I finally got a response from customer service. It's not just a postal problem, since it took two months from the time my order was validated to the time it was dispatched. As a reminder, it was two boxes of snacks and a book of labels that I was supposed to receive before the start of the school year on September 4!
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Response from Petit-Fernand
Hello Marie, I'm sorry to read your message, but unfortunately it's a postal service delivery anomaly. We have tried to contact you by phone in order to help you as soon as possible. Good day, Sandra C-MonEtiquette
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Frany Icard
Rating: 5 out of 5
Perfect products, excellent communication. I am very pleased
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Sarah R.
Rating: 4 out of 5
The labels are nice, but the crèche pack with the non-iron-on labels isn't great. The labels come off after only two washes.
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Pellerin
Rating: 5 out of 5
Product as described and ideal for identifying my child's clothes and belongings. Customizable to suit your child.
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Response from Petit-Fernand
Hello, Thank you for your feedback :) Lovely day, Camille C-MonEtiquette
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Marine
Rating: 5 out of 5
Great, fast shipping, fits well on clothes and is so cute!
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Esther Rocher Contreras
Rating: 5 out of 5
Friendliness and speed, and in case of shipping failure they solve it and good quality.
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Response from Petit-Fernand
Dear Esther, Thank you very much for your message ! We are very happy to read it. Hello, Camille Petit-Fernand
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Christine
Rating: 5 out of 5
Beautiful bottle, easy to customize and was shipped quickly. The cap is a little difficult to open and close, so we always have to open the bottle for our child. Otherwise great.
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Response from Petit-Fernand
Thank you for your order and your review. We are sorry that the clasp is difficult to open. ?? Please do not hesitate to contact us by email to give us more details and we will offer you a solution. Have a nice day, ???? Elise, ItIsMine
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Nuria
Rating: 4 out of 5
I have ordered a few times already stickers for my nephews and nieces for school and daycare and the moms are super happy .... give much play and very good.
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Response from Petit-Fernand
Hello Nuria, It's a pleasure to read your message? Thank you for your confidence ! Good morning, Camille Petit-Fernand
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Annarita
Rating: 5 out of 5
excellent parcel arrived by registered mail
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Response from Petit-Fernand
Good morning, thank you very much for your comment. We are glad that you are satisfied with our product. ?? I wish you a good day, Chiara Petit-Fernand
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Jean Jacques Cellard
Rating: 5 out of 5
Efficiency, responsiveness, customer focus
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Isabelle J.
Rating: 5 out of 5
Fast delivery and quality products.
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Ursula Alidor
Rating: 5 out of 5
Very satisfied with the items
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Claudia
Rating: 5 out of 5
The product ordered is beautiful and of excellent quality. The setup was very easy. I will purchase again
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Response from Petit-Fernand
Good morning Claudia. We are very happy that you liked our product and are satisfied with it. Have a good day ?? Chiara Petit-Fernand
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Mia
Rating: 5 out of 5
great products, lots of possibilities for custom creation, easy to use site
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Response from Petit-Fernand
Good morning Miriam, thank you for your comment. We are glad you are satisfied with the product and that navigating our site was easy. ?? Good day, Chiara Petit-Fernand
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Eleonora
Rating: 5 out of 5
Beautiful that you can customize everything you need for kindergarten with the same theme. Beautiful themes, carefully done in colors and images. Great fabrics and good quality printing of the figures. Adhesive labels are very good and do not come off, also very good thermo-adhesive ones that are also easy to apply and very resistant to machine washing. The water bottle made of excellent materials and with spout easy to use for drinking and with leak-proof seal.
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Response from Petit-Fernand
Good morning Eleonora, it is a pleasure for us to know that your experience with our products has been positive. We thank you for your trust and for sharing your opinion. Have a great day ?? Chiara Petit-Fernand
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Claire Zaccardelli
Rating: 5 out of 5
Great to be able to order just the gourd stoppers! And I'm glad you're no longer using Chronopost for delivery!
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Lesley H.
Rating: 5 out of 5
Awesome products, good quality and design. Personalisation well done and looks like its permanent and printed to last. Really pleased.
Response from Petit-Fernand
Hi Leasly, thank you very much for your feedback. We are delighted to hear that you liked our products and appreciate their quality. Have a lovely day ?? Chiara Petit-Fernad
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Antonella S.
Rating: 5 out of 5
Positive experience, I your products from my first daughter, they are well made and designed for every need!
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Response from Petit-Fernand
Good morning Antonella, Thank you for your positive comment. we are pleased that you are satisfied with your experience with our company. ?? Good day, Chiara Petit-Fernand
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Mc
Rating: 5 out of 5
Super and good hold on clothes despite several washes at 60°.
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Response from Petit-Fernand
Hello, Thank you for your feedback :) Lovely day, Camille C-MonEtiquette
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Elodie
Rating: 5 out of 5
Satisfied with my purchase. Practical water bottle for children (my son is 3 and uses it on his own). I had a small problem with the cap but customer service sent me one back quickly. Very practical to take everywhere.
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Response from Petit-Fernand
Hello Elodie, We're sorry to hear that your cap won't close. We will send you a replacement. Have a nice day, Camille C-MonEtiquette
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Karina
Rating: 1 out of 5
Petit Fernand overpromises on order processing time. The website states labels are manufactured within 48 hours, shipping takes 3-10 working days. Sadly it's not the case. After contacting customer service I was sent a generic email which was a copy and paste from the website and not an answer to my enquiry. Contacted them again to be told they are experiencing delays. Why is this not mentioned on the website, during placing order or when I contacted customer service the first time. Miss leading customers, poor customer service, missing labels.
Response from Petit-Fernand
Hello Karina, thank you for your comment. The entire Petit-Fernand team apologises for any inconvenience this delay may have caused. Unfortunately we cannot identify your order number from this comment. Please call us on +44 330 808 8632 so that we can find a solution together. Have a nice day ?? Chiara Petit-Fernad
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Sarah
Rating: 5 out of 5
This is my second order of labels from this company. They can be personalised with font style, colour and text - great for naming children's lunchboxes, water bottles etc. The stickers dont come off in the sink or dishwasher either. I also added a snackbox which my 3 year old enjoyed designing too. The order arrived fairly quickly. Highly recommend Petit- Ferdinand products.
Response from Petit-Fernand
Hi Sarah, thank you for your comment which is much appreciated. We are happy that you enjoyed our products and that you tested their durability. We are also happy that your child enjoyed customising the snackbox. ?? Kind regards, Chiara Petit-Fernad
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Emi C
Rating: 1 out of 5
I never received my order !!!!
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Response from Petit-Fernand
Hello Emilie, We're sorry to hear that your order did not arrive. We have just contacted you by email in order to help you. Have a nice day, Camille C-MonEtiquette
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Vera
Rating: 5 out of 5
Good quality of the lunch bag for kids and the stickers. I love the different themes you can choose from.
Response from Petit-Fernand
Hi Vera, we are happy that our product and choice of themes met your expectations. Thank you very much for sharing your opinion. ?? Have a lovely day, Chiara Petit-Fernad
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