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F
Rating: 5 out of 5
My shipment had been lost. The service center followed up with me and solved the problem promptly and extremely courteous. Very serious company. Thank you
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 545 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Perfect supply and presentation
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T
Rating: 5 out of 5
There was a delay with my order and they helped me resolve it quickly.
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A
Rating: 5 out of 5
Always at the top! Super-responsive customer service, quality items, I'm always so delighted with my orders.
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Response from Petit-Fernand
Thank you for your confidence in our services! We are delighted to have been able to help you :) Have a nice day? Luce C-MonEtiquette
M
Rating: 5 out of 5
I have been buying their material for school for 3 years. The quality of the stickers is very good and they are a very professional company. Their customer service is 10, responding quickly to incidents and keeping track at all times. They offer several solutions to the incident and are very competent. Without a doubt, I recommend them 100*100!
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Response from Petit-Fernand
Good morning, Thank you very much for your message and your fidelity? Good morning, Camille Petit-Fernand
A
Rating: 5 out of 5
They always arrive perfect even though the shipment takes a long time to arrive. They are resistant and do not peel off easily, and when you want to remove them they do not leave a mark. I always order them from you.
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F
Rating: 4 out of 5
Great labels, good customizations, a little slow shipping
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R
Rating: 1 out of 5
They have arrived late from the. Unforeseen date
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Response from Petit-Fernand
Good morning, We are sincerely sorry to hear that you had to wait so long. However, as for our products, we hope that everything is to your liking. Good morning, Camille Petit-Fernand
D
Rating: 5 out of 5
2nd time I've ordered and I'm still delighted? Quality labels with a beautiful print, stick well to the garment and are resistant to the washing machine. I'd recommend without hesitation!
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Response from Petit-Fernand
Thank you so much for taking the time to write such a nice review! We're delighted you like our products! Have a nice day? Luce C-MonEtiquette
M
Rating: 5 out of 5
The kindergarten pack is really top-notch and complete?
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K
Rating: 5 out of 5
Such a helpful team! I made a mistake with my order and didn't notice till a day or 2 later, I emailed them to see if it was possible to change my mistake..fully expecting it to be too late! but no! they amended my order and got them sent straight out to me! this is the second year on the trot that I have ordered from them! really good quality product that looks fab too! would definitely recommend! ??
Response from Petit-Fernand
Hello Katie! Thank you very much for your fantastic review ? Jessica, Petit-Fernand
Y
Rating: 5 out of 5
This is the second time I have used this product and I love it, it is long lasting.
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H
Rating: 4 out of 5
Very happy with the products (labels and personalized picnic box).
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K
Rating: 5 out of 5
Happy with the product and service
Response from Petit-Fernand
Hi Katrina, We are delighted that you are satisfied with both the product and the service, thank you for sharing your opinion. Have a lovely day, Chiara Petit-Fernand
N
Rating: 5 out of 5
We have been using Petit Fernand since the early years at the nursery, beautiful and durable products. Received stickers for shoes, clothes and items, again this year by priority mail, quickly and without any problem! Overjoyed!
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S
Rating: 5 out of 5
Even though I had a problem with the shipping, I have been reimbursed. I love the service they offer because their product is very good and I will continue to buy with them the stickers that I have been buying for 3 years now.
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N
Rating: 5 out of 5
TOP..as always!!! ??
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V
Rating: 5 out of 5
The products are good this in fact is the second time I have purchased from this site.They should improve the shipping time a bit.
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A
Rating: 5 out of 5
Everything great as always, impeccable
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V
Rating: 5 out of 5
Everything perfect and beautiful.
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A
Rating: 5 out of 5
Everything perfect. Very cute labels and fast shipping
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E
Rating: 1 out of 5
Longer delivery time than stated at time of order
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Response from Petit-Fernand
Good morning Elisabbetta, we are very sorry that the delivery time was long, unfortunately we cannot intervene on postal delays, however we hope you liked our product and are satisfied. Good day, Chiara Petit-Fernand
C
Rating: 5 out of 5
Punctual and accurate
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D
Rating: 5 out of 5
Very satisfied! despite a misunderstanding with the address, they worked immediately to solve the problem even though then thanks to their help I was able to solve it myself! I consider them a very serious company. The labels are really beautiful, exactly what I expected! I also love the wide selection of customizations that can be made! Super recommended!
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I
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Hi Irati, we have sent you an email to help you and apologize for these two deliveries. Have a nice day, Sandra de Petit-Fernand
P
Rating: 5 out of 5
The labels are pretty, the order quick.
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L
Rating: 4 out of 5
I'm happy with the labels. The self-adhesive labels for clothes and those for objects come off on some things, but so far they've held up pretty well in the wash. Just when I bought them, I didn't know that I had to stick them on the clothing labels and not on the garment itself. I've already ordered twice.
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L
Rating: 5 out of 5
Perfect order very fast delivery I am very satisfied with my order!
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R
Rating: 1 out of 5
The labels never arrived and my money was lost
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Response from Petit-Fernand
Good morning Raffaela, we are really sorry for this anomaly, we will contact you in the day to find a solution together as soon as possible. Good day, Chiara Petit-Fernand
V
Rating: 4 out of 5
All very well, just as it said on the website and fast in arriving?
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A
Rating: 1 out of 5
I have not received it or after fifteen days to see what happens.
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Response from Petit-Fernand
Good morning, We sincerely regret that your order has not yet been delivered to you. We will contact you as soon as possible to help you. Good morning, Camille Petit-Fernand
M
Rating: 5 out of 5
Excellent It is a great product and I loved the presentation. It even included more stickers for my boy. I have had no problem after washing the clothes. All the labels are on their places.
Response from Petit-Fernand
Thank you Milagros for your wonderful review on the quality of our products ?? Much appreciated! Jessica, Petit-Fernand
R
Rating: 5 out of 5
It is not the first time I buy them, and as always I am delighted. I already have many of my son's clothes marked with these labels and I am very happy. I will continue to buy
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M
Rating: 5 out of 5
Beautiful quality labels!
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C
Rating: 1 out of 5
Nefarious service, they do not answer to the mails nor to the telephone and when you ask for the reimbursement there if that they answer, from the day 13.09.23 without order. Spying on the refund. Very bad
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Response from Petit-Fernand
Good morning Cristina, We made the refund on 27/09, and as we are at 28/09, it will be reflected in the next few days. We are sorry that you did not receive it on time. Regards Sandra from Petit-Fernand
C
Rating: 5 out of 5
Very good quality at a fair price.
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Response from Petit-Fernand
Thank you for your order and your rating. ?? Have a nice day, Elise, EsIstMeins
S
Rating: 5 out of 5
Beautiful and very spacious case, excellent attention to every little detail. Excellent delivery time! I am very satisfied!
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T
Rating: 5 out of 5
Despite a shipping problem, I recommend this site. Sav at the top and excellent products.
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N
Rating: 4 out of 5
It took a while but the labels look great.
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E
Rating: 5 out of 5
Convenient to use and with a very good design.
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