English 
E
Rating: 4 out of 5
I don't have enough sulfurized paper but otherwise the labels are impeccable.
Translated reviews
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 904 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1, 2, 3 and 4 stars
Reset filtersY
Rating: 4 out of 5
I expected a quality fabric
Translated reviews
C
Rating: 4 out of 5
Excellent
Translated reviews
F
Rating: 4 out of 5
Great
Translated reviews
S
Rating: 4 out of 5
Very satisfied with the iron-on labels. Easy to stick and nice design.
Translated reviews
C
Rating: 2 out of 5
I bought a personalized water bottle for my daughter and was very disappointed with the delivered product. It ultimately turned out to be a water bottle to which about fifteen stickers were added. We could have easily made it ourselves at a much lower price than what we paid on C-Monetiquette. So this will probably be my first and last shopping experience on this site. Have a nice day
Translated reviews
Response from Petit-Fernand
Hello Cécile,
Thank you for taking the time to share your feelings. We are sorry to hear that the product received did not meet your expectations. We want to reassure you that the personalization of our water bottles is done by printing directly on our bottles. We hope to have the opportunity to prove the quality of our products during a future experience.
Have a nice day to you as well.
Camille C-MonEtiquette
Thank you for taking the time to share your feelings. We are sorry to hear that the product received did not meet your expectations. We want to reassure you that the personalization of our water bottles is done by printing directly on our bottles. We hope to have the opportunity to prove the quality of our products during a future experience.
Have a nice day to you as well.
Camille C-MonEtiquette
F
Rating: 3 out of 5
Compared to the order placed 2 years ago, I found these labels less resistant to washing than those ordered previously. Glossy finish and not matte compared to those already taken. Maybe that changes?
Translated reviews
Response from Petit-Fernand
Dear Chiara,
Thank you for your feedback and we apologize for the inconvenience encountered with the labels. It is possible that there have been changes in the materials used; we are working to ensure the highest quality. Please do not hesitate to contact us for further clarification or assistance.
Giulia Petit-Fernand
Thank you for your feedback and we apologize for the inconvenience encountered with the labels. It is possible that there have been changes in the materials used; we are working to ensure the highest quality. Please do not hesitate to contact us for further clarification or assistance.
Giulia Petit-Fernand
D
Rating: 1 out of 5
I ordered labels for my daughter's school, they arrived on time and are very nice, but unfortunately they keep coming off. They are practically unusable, given the not cheap cost I expected better quality, but above all that they would do their job, instead I find myself with labels that do not stick. Never again.
Translated reviews
Response from Petit-Fernand
Good morning Francesca,
Thank you for your feedback. We are pleased that the labels arrived on time and that you liked them aesthetically. We sincerely regret to hear that you encountered issues with adhesion. Quality is a priority for us and we are constantly working to improve it. We invite you to contact us directly to resolve the situation and ensure your satisfaction.
Best regards,
Giulia from Petit-Fernand
Thank you for your feedback. We are pleased that the labels arrived on time and that you liked them aesthetically. We sincerely regret to hear that you encountered issues with adhesion. Quality is a priority for us and we are constantly working to improve it. We invite you to contact us directly to resolve the situation and ensure your satisfaction.
Best regards,
Giulia from Petit-Fernand
B
Rating: 4 out of 5
The thermal adhesive labels do not stick very well, sometimes they need to be reapplied, but they are still better than other labels I have tried!
Translated reviews
L
Rating: 3 out of 5
Good shopping experience, the products are great, the water bottles are top quality so I am satisfied even though they are quite expensive. I just regret that home delivery is not offered given the prices, knowing that relay delivery is always chaotic and unfortunately it was no different this time, delivery to another relay point not close to our home... This explains the number of stars, for the rest nothing to complain about I recommend this site.
Translated reviews
Response from Petit-Fernand
Hello Lobna,
Thank you very much for your feedback and your recommendation. We are delighted to hear that you are satisfied with the quality of our water bottles. We also take note of your comment regarding delivery, and we understand that this can be frustrating. We are constantly working to improve our services, including delivery options. Your opinion is valuable to us and we hope to provide you with an even better experience on your next order.
Have a nice day,
Camille C-MonEtiquette
Thank you very much for your feedback and your recommendation. We are delighted to hear that you are satisfied with the quality of our water bottles. We also take note of your comment regarding delivery, and we understand that this can be frustrating. We are constantly working to improve our services, including delivery options. Your opinion is valuable to us and we hope to provide you with an even better experience on your next order.
Have a nice day,
Camille C-MonEtiquette
D
Rating: 1 out of 5
The thermal adhesive labels come off and seem poorly made.
Translated reviews
Response from Petit-Fernand
Good morning Devid,
Thank you for your feedback. We apologize for the inconvenience encountered with the thermal adhesive labels. We invite you to contact us directly to resolve the issue and improve your experience with us.
Best regards,
Giulia from Petit-Fernand
Thank you for your feedback. We apologize for the inconvenience encountered with the thermal adhesive labels. We invite you to contact us directly to resolve the issue and improve your experience with us.
Best regards,
Giulia from Petit-Fernand
N
Rating: 1 out of 5
I received a package with the wrong child’s name.
Response from Petit-Fernand
Bonjour Nadia,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience this has caused. Please reach out to our customer service team, and we will work diligently to resolve this issue to your satisfaction. Your business is important to us, and we appreciate the opportunity to make things right.
Best regards,
GIulia Petit-Fernand Team
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience this has caused. Please reach out to our customer service team, and we will work diligently to resolve this issue to your satisfaction. Your business is important to us, and we appreciate the opportunity to make things right.
Best regards,
GIulia Petit-Fernand Team
M
Rating: 3 out of 5
The labels peel off easily,
Translated reviews
Response from Petit-Fernand
Hello Mangnatihe,
Thank you for taking the time to share your feedback on our site C-MonEtiquette. We are sorry to hear that you encountered issues with our labels and we take your feedback very seriously. To assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback on our site C-MonEtiquette. We are sorry to hear that you encountered issues with our labels and we take your feedback very seriously. To assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
B
Rating: 4 out of 5
Very fast order and delivery, very happy with the backpack.
Translated reviews
C
Rating: 4 out of 5
Satisfied
Translated reviews
P
Rating: 4 out of 5
Very good quality, good service
Translated reviews
S
Rating: 2 out of 5
The writing on the water bottle is already fading and the closure is not very secure, I honestly expected better given the cost
Translated reviews
Response from Petit-Fernand
Good morning Silvia,
Thank you for your feedback. We are sorry to hear that the water bottle did not fully meet your expectations. We invite you to contact our customer service to resolve the situation and find an appropriate solution. We wish you a pleasant day!
Best regards,
Giulia from Petit-Fernand
Thank you for your feedback. We are sorry to hear that the water bottle did not fully meet your expectations. We invite you to contact our customer service to resolve the situation and find an appropriate solution. We wish you a pleasant day!
Best regards,
Giulia from Petit-Fernand
B
Rating: 1 out of 5
Sorry, but all the name labels came off when I put the clothes in the washing machine. (30 degree) Some also came off during ironing, even though I didn’t apply heat directly to the sticker — only from the back side. I’ve ordered different labels from another place now. This has been disappointing for me.
Response from Petit-Fernand
Hello,
Thank you for your feedback, and we’re really sorry to hear about the issues you’ve experienced with the labels. We always strive to provide high-quality products, and it’s disappointing to learn that your labels did not meet your expectations.
Please be assured that our iron-on labels are designed to withstand washing at 30 degrees and ironing from the back. It sounds like there may have been a problem with this batch, and we’d like to make it right for you.
Could you please send us some photos of the labels and how they came off? We’ll be happy to offer a replacement or a refund based on what we find.
Thank you for giving us the chance to resolve this, and we look forward to your reply.
Best regards,
Giulia Petit-Fernand
Thank you for your feedback, and we’re really sorry to hear about the issues you’ve experienced with the labels. We always strive to provide high-quality products, and it’s disappointing to learn that your labels did not meet your expectations.
Please be assured that our iron-on labels are designed to withstand washing at 30 degrees and ironing from the back. It sounds like there may have been a problem with this batch, and we’d like to make it right for you.
Could you please send us some photos of the labels and how they came off? We’ll be happy to offer a replacement or a refund based on what we find.
Thank you for giving us the chance to resolve this, and we look forward to your reply.
Best regards,
Giulia Petit-Fernand
R
Rating: 1 out of 5
Unfortunately half of the ones I applied have come off in the wash
Response from Petit-Fernand
Hello Rachel,
Thank you for your feedback. We’re sorry to hear that some of the stickers did not hold up as expected. Please reach out to our customer service, and we would be happy to assist you.
Best regards,
Giulia Petit-Fernand Team
Thank you for your feedback. We’re sorry to hear that some of the stickers did not hold up as expected. Please reach out to our customer service, and we would be happy to assist you.
Best regards,
Giulia Petit-Fernand Team
C
Rating: 4 out of 5
Order received as expected. The labels are very practical.
Translated reviews
G
Rating: 1 out of 5
The water bottle dents at the first fall, terrible quality. Moreover, the images are not printed, but stuck on like stickers. I could have done this myself.
Translated reviews
Response from Petit-Fernand
Good morning Veronica,
Thank you for your feedback. We are sorry to hear that the water bottle did not meet your expectations. We are committed to continuously improving the quality of our products and your observations will be very valuable to us. If you wish, you can contact us directly to find a solution. I would also like to inform you that the customizations on our water bottles are not stickers but the bottle is placed on a machine that directly prints the color onto the object, following 3 processes: the first with white ink to neutralize the background color of the bottle, the second with the actual colors of the illustration, and the third a glossy transparent layer that seals the print.
Best regards,
Giulia from Petit-Fernand
Thank you for your feedback. We are sorry to hear that the water bottle did not meet your expectations. We are committed to continuously improving the quality of our products and your observations will be very valuable to us. If you wish, you can contact us directly to find a solution. I would also like to inform you that the customizations on our water bottles are not stickers but the bottle is placed on a machine that directly prints the color onto the object, following 3 processes: the first with white ink to neutralize the background color of the bottle, the second with the actual colors of the illustration, and the third a glossy transparent layer that seals the print.
Best regards,
Giulia from Petit-Fernand
M
Rating: 4 out of 5
fast
Translated reviews
M
Rating: 4 out of 5
Beautiful and work perfectly
Translated reviews
C
Rating: 4 out of 5
I received my labels super quickly and they match what I ordered. Thank you, I recommend 100% for the weekend.
Translated reviews
M
Rating: 4 out of 5
I loved being able to personalize the nursery pack labels which is super complete. I would have liked to make a matching keychain but it was impossible to match the small backpack with the toiletry bag. But we are very happy with the personalization of the backpack, snack bag, and cotton bag for dirty laundry
Translated reviews
Response from Petit-Fernand
Hello Marie,
Thank you very much for your review and your rating of 4/5! We are delighted to hear that you appreciated the personalization of the labels and the complete nursery pack. We understand your wish to have a matching keychain and will take your feedback into account for our future improvements. Your satisfaction is essential to us. Do not hesitate to come back to us with any other suggestions!
Best regards,
Giulia C-Monetiquette
Thank you very much for your review and your rating of 4/5! We are delighted to hear that you appreciated the personalization of the labels and the complete nursery pack. We understand your wish to have a matching keychain and will take your feedback into account for our future improvements. Your satisfaction is essential to us. Do not hesitate to come back to us with any other suggestions!
Best regards,
Giulia C-Monetiquette
S
Rating: 1 out of 5
First wash in the machine at 40 degrees, I found rockets in the drum despite the proper and applied setup
Translated reviews
Response from Petit-Fernand
Hello Solene,
Thank you for taking the time to share your experience with us. We are sorry to hear that your wash did not meet your expectations. Please be assured that your feedback is valuable to us and will help us improve our products. Do not hesitate to contact us directly for any assistance or questions.
Best regards,
Giulia C-Monetiquette
Thank you for taking the time to share your experience with us. We are sorry to hear that your wash did not meet your expectations. Please be assured that your feedback is valuable to us and will help us improve our products. Do not hesitate to contact us directly for any assistance or questions.
Best regards,
Giulia C-Monetiquette
I
Rating: 1 out of 5
The label came off after the first wash. Not recommended.
Translated reviews
Response from Petit-Fernand
Hello IULIIA,
Thank you for taking the time to share your experience. We are sorry to hear that the label did not meet your expectations. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly to discuss your situation, we would be happy to assist you.
Best regards,
Giulia C-Monetiquette
Thank you for taking the time to share your experience. We are sorry to hear that the label did not meet your expectations. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly to discuss your situation, we would be happy to assist you.
Best regards,
Giulia C-Monetiquette
M
Rating: 4 out of 5
I hope this will last over time! I remember a different quality when I ordered some for my other little girl!
Translated reviews
F
Rating: 4 out of 5
Excellent products
Translated reviews
A
Rating: 4 out of 5
Everything went well (order + delivery) but unfortunately the labels come off in the wash.
Translated reviews
S
Rating: 1 out of 5
Too expensive! The water bottle leaks.
Translated reviews
Response from Petit-Fernand
Good morning Michela,
Thank you for your feedback. We are sorry to hear that you have encountered problems with the water bottle and we understand your concerns. We are always available to listen to our customers and improve our products. If you need further assistance, please do not hesitate to contact us.
Best regards,
Giulia Petit-Fernand
Thank you for your feedback. We are sorry to hear that you have encountered problems with the water bottle and we understand your concerns. We are always available to listen to our customers and improve our products. If you need further assistance, please do not hesitate to contact us.
Best regards,
Giulia Petit-Fernand
F
Rating: 2 out of 5
Unfortunately, the heat adhesive labels, while beautiful in print and colors, do not stick well to the garments and peel off at the corners.
Translated reviews
Response from Petit-Fernand
Good morning Serena,
Thank you for your feedback. We are sorry to hear that the heat adhesive labels did not meet your expectations. We invite you to contact us directly to find a solution that can improve your experience.
Best regards,
Giulia from Petit-Fernand
Thank you for your feedback. We are sorry to hear that the heat adhesive labels did not meet your expectations. We invite you to contact us directly to find a solution that can improve your experience.
Best regards,
Giulia from Petit-Fernand
M
Rating: 3 out of 5
Hello, I was very satisfied with my purchase until a third of the heat-adhesive labels came off after one to two washes in the machine. I specify that I followed all the instructions to the letter. The shoe labels and the stickers are great: pretty and hold perfectly.
Translated reviews
Response from Petit-Fernand
Hello Marine,
Thank you for your feedback and we are delighted that you were satisfied with our shoe labels and stickers. We are sorry to hear that some of our heat-adhesive labels did not meet your expectations and we take your comments very seriously. Please do not hesitate to contact us directly so that we can find a solution together.
Giulia C-monetiquette
Thank you for your feedback and we are delighted that you were satisfied with our shoe labels and stickers. We are sorry to hear that some of our heat-adhesive labels did not meet your expectations and we take your comments very seriously. Please do not hesitate to contact us directly so that we can find a solution together.
Giulia C-monetiquette
A
Rating: 4 out of 5
Great labels, stay stuck after machine washing. The only minor issue is the slow delivery.
M
Rating: 2 out of 5
Labels for objects too big. I was expecting smaller ones like my previous order.
Translated reviews
Response from Petit-Fernand
Hello Marion,
Thank you for taking the time to share your feedback with us. We are sorry to hear that the size of the labels does not meet your expectations. Your feedback is valuable and will help us improve our offering. Please feel free to contact us directly if you need assistance with your order.
Best regards,
Giulia C-Monetiquette
Thank you for taking the time to share your feedback with us. We are sorry to hear that the size of the labels does not meet your expectations. Your feedback is valuable and will help us improve our offering. Please feel free to contact us directly if you need assistance with your order.
Best regards,
Giulia C-Monetiquette
R
Rating: 1 out of 5
I ordered the mini stickers especially for my daughter's colorful pens! And they are just too big .. Order received but unfortunately not good
Translated reviews
Response from Petit-Fernand
Hello Roberta,
Thank you for taking the time to share your feedback with us. We are sorry to hear that the mini stickers did not meet your expectations. However, I see in the system that you ordered stickers for items with one line and not the mini stickers. Please do not hesitate to contact us directly so we can resolve the issue together.
Best regards,
Giulia Es-Ist-Meins
Thank you for taking the time to share your feedback with us. We are sorry to hear that the mini stickers did not meet your expectations. However, I see in the system that you ordered stickers for items with one line and not the mini stickers. Please do not hesitate to contact us directly so we can resolve the issue together.
Best regards,
Giulia Es-Ist-Meins
F
Rating: 4 out of 5
Good product
Translated reviews
F
Rating: 4 out of 5
Order arrived as requested, unfortunately the fast delivery did not happen, in fact I was refunded.
Translated reviews
C
Rating: 4 out of 5
Very good!
Translated reviews
S
Rating: 4 out of 5
Very satisfied with the stickers, this is the third time I repeat. I don't give 5 stars this time because of the shipping method: having it delivered to a pickup point as the only option when it could fit in the mailbox does not convince me at all.
Translated reviews