Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Hello, We are very sorry to hear that your cap is defective. I can confirm that we will send it back to you as soon as possible. Have a nice day, Camille C-MonEtiquette
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Cristina Hernandez
Rating: 1 out of 5
Shipping was very slow. The quality of the product was not as expected with respect to the price One of the products came battered.
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Response from Petit-Fernand
Good morning Cristina, We sincerely regret that our products have not convinced you because quality is our priority. We have just contacted you to help you. Hello, Camille Petit-Fernand
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Consumer
Rating: 1 out of 5
I ordered labels for both my children from this company, one set of the iron on ones and the other the sticker ones. Mine actually arrived after seeing so many comments that theirs didn't and there were no response from the company, so I was pleased! Here's where it became a waste of money The sticker ones were practically pointless after a hour, peeling off bottles/clothing- may aswell used a sticker out of a sticker book! The iron on ones seemed very sturdy once applied so I was a bit more hopeful for them, unfortunately after 1 wash they are all falling off. Please save your money and don't use this company and fall for their colourful advertising with false positive reviews- they are also deleting all the negative reviews!
Response from Petit-Fernand
Hello, We are very sorry to hear that our products did not meet your expectations and that you have waited so long to receive them. The quality of our products is our priority and should not come off so easily. Please contact us by email at [email protected] with your order number so that we can help you as quickly as possible with this situation. We sincerely apologise for this situation. Kind regards, Camille Petit-Fernand
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Mariangela S.
Rating: 1 out of 5
Slow shipping
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Response from Petit-Fernand
Good morning Mariangela, we are sorry you have experienced delays with your shipment. One of our operators will contact you later today to find a solution together. Good day, Chiara Petit-Fernand
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Sandra
Rating: 4 out of 5
Lovely products and an order that arrives very quickly. A little disappointed with the gourd and the smudgy prints.
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Anna Tur
Rating: 1 out of 5
I have not received
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Response from Petit-Fernand
Hi Anna, We are sincerely sorry to hear that Correos has not yet delivered your order. We will contact you today to help you as soon as possible. Good day, Camille Petit-Fernand
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Maria L.
Rating: 2 out of 5
The labels come right off
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Response from Petit-Fernand
Good morning Maria Laura, we are very sorry to read this comment. One of our oprators will contact you later today to find a solution together. Good day, Chiara Petit-Fernand
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Sibely Moreno
Rating: 1 out of 5
This is the second time you have sent me my order and it hasn't even arrived yet, I'm starting to get annoyed and think badly because you sell things that you can't even serve?
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Response from Petit-Fernand
Hi Sibely, We are sorry that you have not received your order yet. I confirm that the second shipment we have sent you is on its way and will arrive this week. Good morning, Camille Petit-Fernand
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Mamen
Rating: 1 out of 5
I have not yet received an order I placed on September 11 when I also ordered and paid for express delivery.
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Response from Petit-Fernand
Good morning Mamen, We sincerely regret that Correos has not yet delivered your order. We will contact you today to help you. Good day, Camille Petit-Fernand
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Andrea F.
Rating: 3 out of 5
Unfortunately, I have not yet received an order for our daughter (although it was supposed to have been sent) ... it was supposed to be a gift for the start of school and has long since been paid for by bank transfer. The second order (a lunch box) for our other daughter was almost completely destroyed when it arrived...but it will probably be remade and resent.
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Response from Petit-Fernand
Hello, We have contacted you today to offer you the best solution. We look forward to your feedback. Have a nice day, The EsIstMeins Team
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Michela
Rating: 4 out of 5
I ordered the labels, great product but the delivery is a little long
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Atiley
Rating: 1 out of 5
Never came. It's been 3 weeks since I've received the dispatch email and still haven't received them.
Response from Petit-Fernand
Hello, We are really sorry to hear that you have not yet received your order. Can you please contact us at [email protected] so we can help you as soon as possible. Kind regards, Camille Petit-Fernand
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Sephora Hamoum
Rating: 3 out of 5
I am extremely disappointed by the delay in delivery and I reported it 2 times to your sales department with no response.
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Response from Petit-Fernand
Hello, We are sorry that La Poste was late in delivering your order. We hope that our products meet your expectations. Have a nice day, Camille C-MonEtiquette
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Irene G.
Rating: 2 out of 5
I bought two sets for elementary school and there are very few object stickers. Plus they are really too small and you can barely read the name.
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Response from Petit-Fernand
Good morning Irene, thank you for your comment. We are sorry that the prduct did not meet your expectations, an operator will contact you in the day to learn more. Chiara Petit-Fernand
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Chiara
Rating: 2 out of 5
The product is perfect,but by choosing rush shipping and paying dearly for it,I expected the package to arrive sooner,not after a week after ordering.
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Response from Petit-Fernand
Dear Chiara, Thank you for your comment. I am glad that you are satisfied with the product. Regarding the shipping timeframe, we are sorry for the wait. One of our staff will contact you later today. Good day, Chiara Petit-Fernand
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Granturchelli Rojo
Rating: 4 out of 5
The labels wash off well, I recommend
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Mateu
Rating: 4 out of 5
Fast delivery and quality material
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Response from Petit-Fernand
Hello, Thank you for your message ! Good morning, Camille Petit-Fernand
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Tania
Rating: 1 out of 5
I have not received the order placed on 5/9/2023.
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Response from Petit-Fernand
Good morning, Indeed, Correos should have already delivered your order. We will contact you to help you as soon as possible. Hello, Camille Petit-Fernand
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Lm
Rating: 3 out of 5
Product according to the description, they are of good quality. Negative point is that the shipment took more than 10 working days to arrive.
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Response from Petit-Fernand
Good morning Lydia, We sincerely regret this delay in delivery by the Post Office. However, we are pleased to know that everything is to your liking as far as our products are concerned. Hello, Camille Petit-Fernand
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Belén María Valverde Barrera
Rating: 4 out of 5
There has been a delivery problem on the first order and until they have solved it and sent it back to me.
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Response from Petit-Fernand
Hello Belen, We hope your order arrived safely and that everything is to your liking? Good morning, Camille Petit-Fernand
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Lara G
Rating: 2 out of 5
It has taken almost a month to arrive, I don't think this is a reasonable time for stickers.
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Response from Petit-Fernand
Good morning Lara, Your order should not have taken so long to arrive. We are very sorry for this delay in delivery by the Post Office. However, we hope that as far as our products are concerned, everything is to your liking. Good day, Camille Petit-Fernand
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Imbas
Rating: 1 out of 5
Good afternoon I have not yet received the stickers I ordered on September 3 and my son is crazy to have them.
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Response from Petit-Fernand
Good morning Inma, We are sorry that you have not yet received your order. I confirm that the second shipment that we have made to you is on its way and the Post Office will not take long to deliver it. Good morning, Camille Petit-Fernand
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Simona M.
Rating: 3 out of 5
Labels well made but delivery time longer than indicated
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Response from Petit-Fernand
Good morning Simona, thank you for your comment. We are sorry for the delay encountered in the delivery, unfortunately we can not intervene in the delays of postal services. However, we are glad that you are satisfied with the product, we hope you will receive your next orders on time. Good day, Chiara Petit-Fernand
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Isabel Hersen
Rating: 1 out of 5
The product never arrived
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Response from Petit-Fernand
Good morning, We are very sorry for this delivery anomaly. I confirm that your order has been fully refunded. Good morning, Camille Petit-Fernand
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Miriam Algarra
Rating: 1 out of 5
It arrived very late and I don't think the quality is great, the stickers peel off.
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Response from Petit-Fernand
Good morning, It is not normal for your labels to peel off. We will contact you to help you. Hello, Camille Petit-Fernand
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Patricia Trejo Calenti
Rating: 1 out of 5
I cannot value it because I do not
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Response from Petit-Fernand
Good morning, We are sorry to hear that your order has not yet been delivered. We will contact you as soon as possible to help you. Hello, Camille Petit-Fernand
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Cliente
Rating: 4 out of 5
I ordered the crayon labels for my baby. They are really beautiful! Bright colors and they stick well. The size is just right. I would recommend it as a product, with one caution to order well in advance as the shipping time is not really short. I think I will be ordering more products
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Monica M.
Rating: 2 out of 5
Too bad about the shipping, the products are always great but I had requested expedited shipping and instead they ended up arriving late.
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Response from Petit-Fernand
Good morning Monica, thank you for your comment. We are glad you enjoyed the product and we are sorry that your order arrived late. One of our operators will contact you within the day to find a solution. Good day, Chiara Petit-Fernand
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Martina
Rating: 4 out of 5
Stickers purchased to label my son's school supplies, very good quality, only flaw for me is the waste of adhesive surface, each sheet contained 10 labels but half of the sheet was then to be thrown away, you could put many more Stickers in each sheet, otherwise nothing to say I am very satisfied
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Stephanie Garrec
Rating: 3 out of 5
The quality of iron-on labels is poorer than before. They come off. Disappointed
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Response from Petit-Fernand
Hello, We're very sorry to hear that your iron-on labels have come unstuck. This is most likely a one-off production problem. We'll be in touch later today to help you. Have a nice day, Camille C-MonEtiquette
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Valentin Solano Cáceres
Rating: 1 out of 5
Late and wrong, a total disaster
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Response from Petit-Fernand
Hello Valentin, We apologize for this order error. I confirm that your order is on its way and the post office will not take long to deliver it. Good day, Camille Petit-Fernand
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Benedetta C.
Rating: 4 out of 5
ease of use of the site and customization, variety of themes, only "flaw" very long shipping in my case about 16 days.
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Ge
Rating: 1 out of 5
I did not receive the package
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Response from Petit-Fernand
Good morning, thank you for your comment. We are sorry that you did not receive your order, one of our operators will contact you later today so we can find a solution as soon as possible. Chiara Petit-Fernand
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Sara
Rating: 3 out of 5
The thermoadhesive labels for clothes have changed format and consequently the availability of characters has decreased (only 15 characters), and I have not been able to carry my daughter's full name and surname.
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Response from Petit-Fernand
Dear Sara, one of our operators will contact you later today to learn more about your experience with our products. Chiara Petit-Fernand
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Macarena Morales Aragón
Rating: 1 out of 5
I am not satisfied at all, at the first wash it fell off, so lousy.
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Response from Petit-Fernand
Hello Macarena, It is not normal that your labels fell off after the first wash. We will contact you to help you with this situation. Good morning, Camille Petit-Fernanf
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Ana
Rating: 4 out of 5
The product, although a bit pricey is great, the new designs are very nice!!!! And the labels last a long time, I've been using them for over 7 years now! The order takes much longer than usual, more than 15 days is too long.
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Response from Petit-Fernand
Hello Ana, It's a pleasure to read your message ! Thank you very much for your confidence ? Camille Petit-Fernand
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Sara
Rating: 1 out of 5
I placed an order ahead of time so that I wouldn't have to wait for school to start. It never arrived. I had to make a claim, which delayed the arrival of my order.
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Response from Petit-Fernand
Good morning Sara, We are sorry to hear that you were shocked by the delay in delivery by Correos. We hope that the new shipment we have made for you is to your liking. Good morning, Camille Petit-Fernand
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Lidia A.
Rating: 1 out of 5
Product never received!
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Response from Petit-Fernand
Dear Lidia, we are sorry for this anomaly. One of our operators will contact you within the day to resolve the incident as soon as possible. Good day, Chiara Petit-Fernand
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Charlene
Rating: 4 out of 5
The steel gourd is top-notch. High quality and attractive, customizable design. Small drawback: the rather high fdp and the black plastic stoppers which break very easily (the 2nd broken here!).
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Claudia
Rating: 4 out of 5
Very nice and good products, receiving time a little too long
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