Customer reviews of Petit-Fernand

Unfortunately, I don't like the iron-on labels. The selection that was made on the homepage was not implemented as selected, so I now have labels that I didn't want. But maybe I made a mistake when I entered them. Apart from that, I found the delivery time of over two weeks too long for the price, so the product arrived later than required. The labels only fulfill their purpose to a limited extent when ironed on. However, customer service proved to be very friendly and accommodating and a solution was offered.

Very nice products with top quality. I have already ordered various stickers, lunch boxes and drinking bottles and have always been very satisfied. The stickers are delivered in "booklet form" which I think is great because nothing flies around and everything is together. One star deduction because the motifs are not sufficient. With some stickers, some motifs are simply too small or the positions don't quite fit. It would be nice if you could decide the distance between the motifs and the text yourself.

The quality of the product is perfect, but there are questions about the delivery. I ordered the product on 31.07. and received it on 20.08. No one has replied to my messages. So 5 for product quality and 0 for delivery. I hope the experience will be better next time.

Terrible customer service until today no feedback received Order has not arrived until today But nobody cares either Thanks for nothing 30 for the garbage can NEVER AGAIN !!!!

Poor doesn't stick

The products are great. Unfortunately, shipping took quite a long time this time.

The stickers are beautiful and last very well and for a long time. Unfortunately, delivery always takes a long time.

Took a long time to arrive, the stick on stickers aren't great and peel easily.

Get these every year and never had a problem with them however this year the arrived way after the date time and applied them as usual but the are all stuck inside my washing machine now for some reason. Customer services were amazing when they didn't arrive

Re-order sent again still not received my daughters already back at school I've tried to contact you petit-Ferdinand however no reply.

Gave 4 stars as I received the wrong order after waiting 2 weeks for my order to arrive in the first place. They were happy to send out the correct named stickers but I needed the order refunded as it was going to arrive too late. Refund issued fast once I had asked for one.

I love the children's clothing labels, but the stationary labels are awful! They don't stick for long. I've put a few on my daughter's stationery, but after 24 hours, they all came off.

Great quality stickers that look exactly as the website showed. Working really well after a few weeks of use - still sticking well and looking as new. Only thing to note is that standard delivery did take a little while to arrive, but was worth the wait.

I haven't received my order and it's been more than 3 weeks

Great labels seem to be hard wearing, nice bright colours look really neat on clothing and accessories for school

Easy to order and good quality, but delivery takes a long time.

To date, no feedback has been received for the missing shoe labels.

Goods have not arrived

Brighter labels would be nicer and too long to make and send over 10 days.

Labels lifted in 1st week

Quite a long delivery time.

Site was easy to use, products look great but don't last long at all.

The items we ordered are great but the first order was lost in transit , but the company were more than happy to either refund or send out a second lot.

Never received my order!

I have not received !!!!

The delivery date

I have been ordering my children's labels from this site for several years. I have always been very satisfied. However, this year I'm a little disappointed because the labels don't stick. I regularly have to reposition them even though school has only been in session for a week.

Very good, just the first name is a bit small.

Package has not arrived

Order received quickly. The choice of colors and symbols is correct and the creation quick. Very disappointed with the mini labels for pencils which don't hold on to the pencils and markers (the long edges come off if the pencils aren't big), I had to add tape to each label which was a real pain!

Quick and tidy handling. Easy to use and neatly designed like a checkbook back then, as well as easy to peel off and plenty of iron-on paper available. The selection of fonts, background colors / patterns available. Only the animal applications etc. for the name could be significantly expanded, also with other areas of interest. But otherwise completely satisfied with it.

Very original and high quality product

I placed the order on Aug. 17 and it never arrived, they sent back at their expense a second order on Aug. 30 and that too never arrived I was hoping to receive it before day 11 now my child starts school and I don't have the labels for the uniforms

Ordered in August. Still not arrived last week so messaged with my order number. They reply to ask if it's the correct address. It was a complete different name and address to my address somewhere in Kettering.my order confirmation email states my correct address. I tell them it's incorrect and let them know my order confirmation shows my name and address. They then begin to call me Cara (wrong name after I've told them my name is Leanne) which was the name who lives at the address they have written down incorrectly. I still have no order and nobody is helping. I want my money back and will purchase elsewhere. ! I have emailed and called please take a look at your emails I've left three now ! Contacted on social media also but no reply. My daughters are at school one just started secondary school and we have no labels In Clothing and no reply to my emails to send me what I've purchased!

Stickers do not stick to simple pens. Other brands hold better and do not come off after 1 day. Shoe stickers, on the other hand, hold quite well.

Completely wrong order

Labels not arrived 2 messages: Automatic response then response with waiting for the deadline with the post office .... yet with indication of delivery. I'm waiting for the rest

My order was what I wanted. Delivery was fast. On the other hand, the website has a few bugs, and I had to go back 2 or 3 times to validate my order.

I am surprised that when you get the labels is when they warn that it is better to put them on the label and not on the clothes because they can peel off with washing. Otherwise everything is fine.

The service was good, product arrived quickly.