Customer reviews of Petit-Fernand

I'm really annoyed because as soon as the labels are stuck on, they come off! Very poor quality and very long shipping

Order Number 3001138826 Untraceable order, I did not receive anything at home, although the website indicates that the package was delivered. Good thing I only paid 3 - UPDATE Order received!

The delivery is very fast. My first order was for 100 iron-on labels. I glued them all and saw that they were very pretty, so I recommended the 100 new labels right away. Unfortunately, in the meantime I washed the bodies and the labels came off. I'm extremely disappointed because I didn't even think about them coming off.

Impeccable service and product! I recommend them. I only rated it 4/5 because the 3 orders I've placed on the site have always given me the same experience: I have no order tracking. The item arrives but I don't know when in advance.

It's easy to place an order, but the site is less convenient when you have a referral! For my part, I didn't manage to take advantage of this gift.

Second time I've ordered, I'm very satisfied with the quality of the product, the delivery, their attentiveness and the speed of their response. Very good team, thanks again.

The labels were very pretty but they mixed up the labels of the 2 children, which was very annoying given that they were back-to-school gifts.

Have always been satisfied so far, so have often reordered shoe labels. Placed a new order on 18.08.23. The confirmation email stated the usual processing time of 48 hours. The labels should have been sent by then. To date (24.08.23) no shipping confirmation received. The customer account states that the delivery should take place between 26.08.23 and 04.09.23. If the delivery arrives at the beginning of the specified period - ok, there can always be delays, but 04.09.23 is very late and incomprehensible. If you write an email to customer service, all you get back is a standardized reply with a reference to the 48-hour processing time and the subsequent shipping time by the postal service. Money has already been paid. Not really satisfactory.

Unfortunately, my order was a bit of a dud

I have completed my first order in chronoposte supposedly in 24h 48h except that I received in 3 or 4 days so avoid this shipment is abuse really otherwise it's fine.

After a request for a reprint because the labels weren't readable, we received the same thing, only worse. I think the colors, or the font, are wrong. Then you should remove this option from your online menu.

I haven't received the order yet?

The self-adhesive labels arrived quickly and were beautifully presented. My boys really like them.

Very simple, easy to create and quick to send.

Order has never arrived. I have contacted the company twice. And even though they say they contact you back within 48 hours they didnt. Very dissapointed as completely neglected and have no tags for my daughter.

Do not stick After this comment and send proof. C-monetiquette reacted very quickly and sexcuse of this anomaly. A solution has been found. Very good after-sales service

Order received halfway. This is the third time I've placed an order. This is the 1st time this has happened. I'm waiting for the balance of my order.

I value positively because my first shipment did not arrive and immediately they sent me another one without any cost and everything arrived correctly, thank you very much.

I paid for 24h delivery and received my item 5 days later.

Good value for money. I had a problem with the reception of the order and they solved it quickly. I would buy them again.

Hello, I ordered my usual labels for my son and two extra toiletry bags. As usual, the labels are very good and the products are of good quality. I would recommend

I like the quality very much. There are cheaper ones in terms of price. Delivery takes about 2-3 weeks as it comes by letter from abroad.

I've just received my stickers and I'm very happy with the result. I haven't used them yet, so I don't really have an opinion on how to use them, but I will for back-to-school. Ordered and delivered on time, nothing to say. So far, I'm happy with the way my order turned out.

Very good quality nothing to say but the. Format is very large compared to my order last year. I have to recommend a smaller size?

Delivery of the order when a complaint was filed because it did not arrive.

Order received quickly and conformed to our expectations in terms of visuals. The labels are very pretty and make it easy to personalize baby's items for the nursery. However, I'm very disappointed with how well the labels hold up on clothes! They came off in the 1st wash, even though I followed all the instructions. I wouldn't recommend it at all, as it's not financially advantageous...

I thought these were great value for money. Lovely choice of designs and colours. Not given 5 stars, as yet to really test how well they stay on clothes etc after washing. Havent use them in ernest yet as little one is still at nursey.

I have not received my order,placed on 31/07

Labels are pretty, but they come off... Whether it's object labels or clothing labels.

I'm very happy with my self-adhesive labels. I've been ordering them for several years and I've never been disappointed.

Order placed on 09/08, supposedly shipped on 11/08, here we are on 23/08 and still nothing received!

Although it didn't arrive around, the customer was very helpful and sent a new one right away. I do buy from this shop every year and highly recommend them.

Fast shipping. The labels were exactly as shown on the website.

The colors aren't as pretty as my previous orders (less choice and less quality) w In addition, the quality of the labels I bought this time is really inferior (they come off with difficulty and there are still bits of "glue" on the self-adhesive clothing labels). I'm really disappointed with this purchase, whereas I was completely satisfied with the last 2 orders.

I found it unacceptable that this year my order was mixed up. I ordered two maternal packs and separate labels for my 9 year old, so there were three first names and instead of receiving 3 notebooks with their own labels, I received 4 and everything was mixed up inside. I had to unstrap everything to check the accuracy of my order and to dispatch to each their labels. I thought the service was a shame. The quality of the labels has always been top-notch, which is why I order them every year.

Thank you for your speed and especially for the different choices you bring. Keep up the good work! Kind regards

I did not receive all of my order!!!

Second order, the labels are so pretty with cute little patterns, I just didn't recommend the thermal labels that didn't hold on the clothes last year. This year I'm trying out the stickers, so we'll see what happens?

I have not received the order after 20 days. I have written and no one responds. Very bad service.

Hello! We're back from vacation, but there are no parcels with stickers. You write what you sent, but nothing has arrived.