The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
The quality of the labels and the speed of delivery are always top-notch, but I'm a bit disappointed by the bonus stickers! On previous occasions, they were much nicer!
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Marie-France &Nbsp;
Rating: 3 out of 5
Hello, the labels are a bit large for pencils and small materials.
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Response from Petit-Fernand
Hello and thank you for your feedback. One-line labels are not made to be put on pencils! The "mini" size labels are what you need for pens. Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
Quick and easy
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Invité
Rating: 3 out of 5
Original gift but poor presentation
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Response from Petit-Fernand
Hello, thank you for your comment. We've forwarded it to the development department! Have a nice day? Luce C-MonEtiquette
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Mandy
Rating: 1 out of 5
I did not receive my order. This is already the 2nd time there have been problems with my orders at cmonetiquette :-(
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Response from Petit-Fernand
Hello, thank you for your feedback. We are very sorry that you did not receive your order and we apologize for this delivery anomaly by the postal services. I have just sent you an e-mail to discuss the solutions we can offer you. We are here to help you. Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
Fast order!!! Fast delivery
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Angelo Bianchi
Rating: 1 out of 5
Hello, I asked within minutes of my order to change the logo of one of the children because I made a mistake, I was told very quickly that it would be done. The labels arrived without the requested change.
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Response from Petit-Fernand
Hello, indeed there was a technical problem when the change was taken into account, I apologize for that. As mentioned in the e-mail sent to you yesterday, your labels with the change have been reproduced and will be delivered to you very soon! We're here to help you. Have a nice day? The C-MonEtiquette team
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Jennifer Simon
Rating: 3 out of 5
I've been ordering your labels for years, but lately I've noticed that the quality isn't as good. They come off the markers. Which is a shame, because that's the main use I have for them. I have to add sticky paper around the labels to hold them in place...
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Response from Petit-Fernand
Hello, thank you for your feedback. It's true that the labels you ordered are not suitable for pens and pencils. The "mini" size labels are the most suitable! We can be reached at [email protected] for more information about our products. Have a nice day? Luce C-MonEtiquette
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Maria
Rating: 4 out of 5
The pack is a very good offer, great service. My only comment is that I find that some of the label pages aren't filled in properly, which means a lot of paper is wasted, knowing that printing more labels in the empty spaces doesn't cost any more.
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Invité
Rating: 1 out of 5
Order never collected
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Response from Petit-Fernand
Hello, we're sorry to read that you still haven't received your order. I have just contacted you by e-mail to propose solutions. Please accept our apologies for this postal delivery anomaly. I remain available to help you! Have a nice day? Luce C-MonEtiquette
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muriel
Rating: 4 out of 5
I found the labels very nice, and the little bags too....
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Céline
Rating: 1 out of 5
Labels ordered at the beginning of July and still not received. My daughter is very disappointed.
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Response from Petit-Fernand
Hello, we're sorry you didn't receive your order. I have sent you an email to discuss a solution. Please accept our apologies for this postal delivery anomaly. Have a nice day? Luce C-MonEtiquette
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Evelyn Rousseau
Rating: 4 out of 5
Very pleased
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Manon De greef
Rating: 4 out of 5
The product corresponds perfectly to what is visible on the site. I've been ordering for 3 years and I'm always satisfied.
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Response from Petit-Fernand
Thank you so much for this great comment! Have a nice day? The C-MonEtiquette team
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Jacqueline
Rating: 1 out of 5
My order simply hasn't arrived and I haven't received any response to my inquiry. Unfortunately, I'm pretty dissatisfied.
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Response from Petit-Fernand
Hello Jacqueline, we are sorry that you have not received your order. It was sent on July 4th. I have sent you an email so that we can check your address before we resend your order. Have a nice day. Elise IsMine
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Sophie
Rating: 4 out of 5
The company is serious (warns of delivery delays when they occur) and ethical.
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Invité
Rating: 4 out of 5
Delighted with this experience, simple, fast and inexpensive, I recommend ++.
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L.
Rating: 1 out of 5
I still haven't received my order!
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Response from Petit-Fernand
Hello, we're sorry that the postal service is taking so long to deliver your order. We have just contacted you by email to discuss a solution. We're here to help. Have a nice day? The C-MonEtiquette team
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Lucie Goffioul
Rating: 4 out of 5
I've been ordering labels from you since 2014 and everything has always gone very well. This year, I'm just a little disappointed with one of the models from my last order because the font is really very very small, you can't see it well with the patterns. I'll choose another one for future orders. All the labels stick very well, there's a wide choice of patterns, colors etc.. I once received an isothermal gourd with a cap that didn't work. I just e-mailed them and they sent me a new one. I really recommend this site.
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Response from Petit-Fernand
Hello, thank you for this message. We have taken into account your comment about the font size, and we thank you for your feedback on this issue. We also thank you for all the kind comments you make about us! Have a nice day? The C-MonEtiquette team
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Melanie Copigneaux
Rating: 4 out of 5
Perfect label. Great canvas bag. My daughter loved it. Happily away at camp
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Audrey
Rating: 2 out of 5
I have not yet received my order
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Response from Petit-Fernand
Hello, we are sorry that the postal services have not yet sent your order, I have just contacted you by email to inform you of your delivery deadline! We're here to help. The C-MonEtiquette team
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CM
Rating: 4 out of 5
Lovely designs, be advised not to wash items above 40 degrees though or labels come unstuck. Overall satisfied.
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Lucia M
Rating: 4 out of 5
Fast delivery. They have a variety of products. As for the labels, they offer an endless number of designs. I already bought for my first child and everything went well, now I have repeated for my daughter!
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Response from Petit-Fernand
Hello Lucia, Thank you for your loyalty! Camille Petit-Fernand
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Invité
Rating: 4 out of 5
Satisfied with the products ordered. Too bad we can't order the mini labels out of the packs.
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Response from Petit-Fernand
Hello and thank you for your comment. You can order mini labels out of the pack! Just choose the "mini" shape in the self-adhesive object labels! Have a nice day? The C-MonEtiquette team
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Eckard K.
Rating: 4 out of 5
The goods and the price are ok. However, the delivery times could be shorter.
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Response from Petit-Fernand
Thank you for ordering from us! We are pleased to hear that you liked the labels and we would also like the delivery to be quicker. However, we have no control over the postal service! We also offer express delivery as an option :)
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AINARA CUESTA GOMEZ
Rating: 1 out of 5
I have not received either the first or the second order, even though I checked the address by phone and found it to be correct.
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Response from Petit-Fernand
Good morning Ainara, unfortunately delivery anomalies can occur with any transport company. In your case, Correos. Hopefully the second shipment from us will reach you in the next few days. For anything you need, we are here to help you. Have a nice day, Sandra Petit-Fernand
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Jennifer
Rating: 2 out of 5
I've been waiting almost 3 weeks for my order and I still haven't received anything. This is not normal (the post office has been very inefficient these last few weeks).
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Response from Petit-Fernand
Hello, your order has been returned by the post office due to incorrect addressing. We'll get back to you to make sure you got our email notifying you! We're here to help, have a nice day? The C-MonEtiquette team
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Kerstin G
Rating: 4 out of 5
Very fun to prepare the labels, fast delivery, so very efficient. Only downside: I ordered a primary pack for back-to-school as a gift for my godchild and it arrived mixed up in the notebooks with the other labels I'd ordered for my daughters. I had to do some cutting to make the gift, which is a bit of a shame. So it would be better if the packs were delivered in a separate notebook. Thank you so much!
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Response from Petit-Fernand
Hello, thank you for your message. We have taken into account your suggestion of separate notebooks for gifts! Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 1 out of 5
Disappointed because I ended up with iron-on ??
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Response from Petit-Fernand
Hello! We're sorry that our products are not what you wanted. I have just contacted you by email to discuss the problem more precisely! Have a nice day? The C-MonEtiquette team
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Mlle Aline
Rating: 4 out of 5
Fast delivery but the envelope arrived very damaged and open in some places.
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Nisou
Rating: 4 out of 5
very practical labels, but shipment too slow
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Steidl Audrey
Rating: 4 out of 5
Conforms to the description delivered quickly niquel
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L A.
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Good morning Anna, we are sorry for this shipping anomaly by the postal service. We have contacted you to propose a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
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Caroline
Rating: 3 out of 5
Hello, I thought the labels were made of fabric, like plasters, to adhere better to clothes, but in fact they are simply stickers, a little disappointed.
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Response from Petit-Fernand
Hello, we're sorry our labels aren't what you expected. Indeed, our self-adhesive labels are very "classic" and are designed to resist washing, but also to be removed more easily than our iron-on labels, which are permanent! Don't hesitate to contact us by e-mail ([email protected]) if you have any questions about our products! We're here to help, have a nice day? The C-MonEtiquette team
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Dubreucq Marjorie
Rating: 4 out of 5
I tried to stick one on the label of my daughter's bag for the moment because I wanted to see how it would hold up over time and 1 week it held up nothing to say to see in the wash if it holds up order received quickly I really recommend.
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Angelique LUCIANI
Rating: 4 out of 5
Very happy to have received my order. I've stuck them on but haven't yet tested them in a machine or a dishwasher. The idea of the booklet is very nice, at least you don't lose them. On the other hand, advertising emails every 2 days for a product you've already bought is boring.
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SEVERINE BELLANGER
Rating: 1 out of 5
Bad experience for me. We followed the instructions well, iron heat, application time and pressure, but the labels came off after the 1st wash at only 30 degrees. Very disappointed, I switched back to sewing labels.
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Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our products. We have just contacted you by e-mail to discuss a solution that will suit you. Have a nice day? The C-MonEtiquette team
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Coralie
Rating: 3 out of 5
The labels are nice and the service fast. It's a pity that the kindergarten pack doesn't offer the self-adhesive labels option only if you're not interested in iron-on labels.
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Response from Petit-Fernand
Hello and thank you for your message! We take into account all the suggestions we receive. We have forwarded this one to the appropriate department. Have a nice day? The C-MonEtiquette team
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Invité
Rating: 2 out of 5
The label comes off after the first wash. This is the second year I've bought from you and the problem is still the same... Despite the fact that the product has been left to rest before washing. The first time I thought I'd come across a bad booklet, but obviously your labels aren't made to last much longer than the last time I bought from you.
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Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our products. We have just contacted you by e-mail in order to help you. Please do not hesitate to contact us directly for this type of problem! Have a nice day? The C-MonEtiquette team
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Mme Marguerite CARMONT
Rating: 2 out of 5
A little disgusted I wanted labels that stick by hand and not iron because more work but ...
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Response from Petit-Fernand
Hello, we offer iron-on AND self-adhesive clothing labels. We're sorry if the ones you've chosen don't suit you. Please do not hesitate to contact our customer service department by e-mail ([email protected]) or by telephone (05 19 88 01 72) for this type of problem! Have a nice day? The C-MonEtiquette team
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