Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
I had heard good things about this site but for me I will never order again for the simple reason that my labels never arrived... despite an email to the service I remain unanswered and disappointed not to have the labels for my son's first school year :/.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. Please contact us directly by telephone on 05 19 88 01 72 so that we can return your order to you! We will be happy to help you. Luce C-MonEtiquette
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Soizic
Rating: 4 out of 5
We've been working with c-MonEtiquette for a few years now, and we're delighted.
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Ana
Rating: 4 out of 5
This is the second time I have bought labels. They are of high quality. They last the whole school year, both for objects and clothing.
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Response from Petit-Fernand
Good morning Anne, Thank you very much for your confidence ! Good morning, Camille Petit-Fernand
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Lambrix Stéphanie
Rating: 4 out of 5
Everything went really well except for the reception, which took a bit long, and the font chosen, which should have been more appropriate. (It's too small) The name isn't easy for a child to read on it, whereas on the prototype it was fine.
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Maheva Chiffet
Rating: 4 out of 5
The labels are beautiful and practical. What's more, they're quick to apply to garments. They're also machine-washable.
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Sophia
Rating: 3 out of 5
I think it's a shame that the personalization is just a sticker. I was expecting something else.
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Response from Petit-Fernand
Hello Sophia, Thank you for your order and your review. We are sorry that the personalization did not meet your expectations. I have taken note of your comment and will pass it on to the relevant department. Have a nice day, Elise, EsIstMeins
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Diana F.
Rating: 3 out of 5
I wasn't aware that I would have to pay taxes for the product when entering Switzerland.
Response from Petit-Fernand
Hello Diana, I am sorry you had to pay taxes on your order. We have contacted you by email regarding this issue. Kind regard, Jessica, Petit-Fernand
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Deligne Anais
Rating: 3 out of 5
Product quality and choice are perfect. However, delivery took an extremely long time (2 weeks).
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Response from Petit-Fernand
Hello Anais, We're delighted that you like our products. We are, however, sorry to hear that your order took a while to arrive. This is obviously not how we want our customers' experience to be. Please do not hesitate to contact us if you have any questions or need any assistance. Have a nice day, Léa C-Monetiquette
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Invité
Rating: 1 out of 5
I have received absolutely nothing
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Response from Petit-Fernand
Dear Anouchka, We are sorry to hear that you have not received your order. We have tried to contact you by phone and email in order to help you as best we can. We wish you a pleasant day. Léa C-Monetiquette
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Julia Z.
Rating: 4 out of 5
Great adhesive labels I ordered various samples to get an idea of the quality of the products first. I found it very appealing that you can also order smaller quantities. In my opinion, the products are worth the money. Unfortunately, the shipping didn't work out so well. Sent in a normal letter, the adhesive labels were unfortunately not delivered by the post office in a dry state. The envelope was completely wet. Fortunately, the labels could still be used, only the last page with the additional labels (gift from the store) was unusable. P.s. I thought the gift was really cute!
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Response from Petit-Fernand
Dear Julia, Thank you very much for the review and for sharing your experience! We are glad you like our labels and a brochure! We are sorry for the postal services, unfortunately we can't influence that. We will contact you by email to offer you a small gift. LG, Ana from It's mine
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Olivia
Rating: 1 out of 5
I am very unhappy because they did not respect the delivery time despite paying a 9.50 surcharge.
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Response from Petit-Fernand
Good morning Olivia, We are very sorry to hear about this situation. We will contact you today to help you. Hello, Camille Petit-Fernand
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Martina E.
Rating: 1 out of 5
My order has still not arrived
Response from Petit-Fernand
Hi Martina, following our email conversation, we have now sent you a new replacement order at our costs ?? Hope you will receive it soon! Jessica, Petit-Fernand
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Stephanie Ferreira
Rating: 3 out of 5
I think school supply labels are too big
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Response from Petit-Fernand
Hello and thank you for your comment. I will contact you directly in the morning to find out more about your opinion and pass it on to our development department! Have a nice day? Luce C-MonEtiquette
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Lucie
Rating: 1 out of 5
order not received
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
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Thomas S.
Rating: 4 out of 5
Our signage package contained small signs with someone else's name. Otherwise everything was ok.
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Response from Petit-Fernand
Hello Thomas, we are sorry to hear that you have received labels with a different name in your order. We have contacted you to suggest a solution. Have a nice day. Elise, EsIstMeins
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Invité
Rating: 3 out of 5
I'm a little disappointed by the rendering, which doesn't match the original simulation (there's a nice font difference between the first and second lines on the final product). It's a shame, because the labels are really pretty otherwise.
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Response from Petit-Fernand
Hello. We're sorry that our labels don't match what you ordered. I will contact you in the morning to discuss the solutions I can offer you. We're here to help. Have a nice day? Luce C-MonEtiquette
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Chrissi S.
Rating: 4 out of 5
Good quality, fast delivery, fair price
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Response from Petit-Fernand
Thank you very much for your kind review :) We wish you a nice day. Elise, EsIstMeins
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Amandine
Rating: 4 out of 5
Very pretty and aesthetic, but there's no difference between textile and object labels, so I hope it holds on clothes.
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Response from Petit-Fernand
Hello! Only the type of glue changes on the self-adhesive clothing and object labels. Both fit on their dedicated backing! Have a nice day? Luce C-MonEtiquette
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María
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Good morning Maria, We will contact you this morning to help you. Good morning, Camille Petit-Fernand
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J.k.
Rating: 4 out of 5
Fast delivery, simple product design. More flexible offer sets could be possible for us. Purchasing, ordering is easy, personalized printing takes a few days, but comparatively fast.
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Response from Petit-Fernand
Hello Julia, thank you for your order and your review. I have just contacted you to find out which more flexible offer sets you would like to find at EsIstMeins. This could help us to suggest even more products. We wish the little ones a good start to the new school year. ?? Have a nice day, Elise, EsIstMeins
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Invité
Rating: 1 out of 5
Iron-on label that won't wash off! Shame on you for making us pay so much for this when we respected the protocol! I don't recommend it at all. Money down the drain.
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Response from Petit-Fernand
Hello, we're sorry you're not entirely satisfied with our products. I will contact you in the morning to find out what the problem is and to discuss what solutions I can offer you. We remain available to help you. Luce C-MonEtiquette
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Invité
Rating: 2 out of 5
I haven't received my parcel and they keep telling me the same thing and slightly different.
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Response from Petit-Fernand
Hello, we're sorry you didn't receive your order. As notified in the e-mail, your order has been shipped and is still in the postal service's lead time! Please do not hesitate to contact us again once the delay has passed! Have a nice day? The C-MonEtiquette team
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Lea
Rating: 2 out of 5
The labels look great, there's plenty to choose from, but there's a BIG BEMOL over time, despite all the precautions I take to install the labels on the garments according to the instructions, IT DOESN'T LAST OVER TIME... After 2 washes, it's all gone, a real shame...
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Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our labels. Iron-on labels are not supposed to peel off if applied correctly. I've just e-mailed you to discuss the situation directly with you. Have a nice day? Luce C-MonEtiquette
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Haloua
Rating: 4 out of 5
Items as described
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Response from Petit-Fernand
Hello, following our telephone conversation, your defective labels will be reproduced within 48 hours and delivered as soon as possible! Thank you for your understanding. Have a nice day? Luce C-MonEtiquette
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Gelsomina C.
Rating: 1 out of 5
Never received thanks
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Response from Petit-Fernand
Good morning Gelsomina, we are sorry for the shipping anomaly by the postal service. On 3/08 we provided a resend, your order should arrive soon. Please do not hesitate to contact us with any questions at [email protected] Alessio, Petit-Fernand
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Invité
Rating: 4 out of 5
Self-adhesive clothing labels are great! Some of the thermo-adhesive ones, on the other hand, didn't hold up in the first wash...but maybe we hadn't applied them correctly!
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Ana Gonzalez Garcia
Rating: 1 out of 5
Well it is my first order and since July 20 I still have not received it ... they gave me until August 3 and supposedly that day I'm not going to my house and leave it in my mailbox but never arrived or no one called me ... it's a shame that in the first order this happens ....
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Response from Petit-Fernand
Good afternoon Ana, We are sorry for this delivery anomaly by the post office. We have resent your order. Good day, Camille
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Mi Alexandra
Rating: 3 out of 5
The labels don't stick very well, which is a shame... The same goes for clothes... Either I'm in bad luck because I'm told it's not normal at customer service...
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Response from Petit-Fernand
Hello. We are sorry that you are not completely satisfied with our products. It is emotionally abnormal for our labels to come off. I will contact you directly in the morning to discuss the problem with you. Have a nice day? Luce C-MonEtiquette
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Imane
Rating: 1 out of 5
I bought a personalized water bottle. The label with my child's name came off and the stopper broke even though it had been used very few times. I don't recommend it at all!
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Response from Petit-Fernand
Hello. We are sorry that our products do not give you complete satisfaction. It is abnormal that it presents this type of anomaly. Please contact us at [email protected] or 05 19 88 01 72 so that we can find a satisfactory solution for you. We're here to help! Luce C-MonEtiquette
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Alice Garcia
Rating: 2 out of 5
The quality of the labels has been declining for some time. Despite the fact that we follow the instructions for applying and waiting, a large number are gone after the first wash!
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Response from Petit-Fernand
Hello. We are sorry that you are not completely satisfied with our products. It is not normal for our labels to come off. I will contact you in the morning to discuss a solution. We're here to help. Luce C-MonEtiquette
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Meunier
Rating: 4 out of 5
The labels sometimes peel off after several washes, but this is only occasional, and it's ultra-quick to put on clothes.
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Lilo
Rating: 4 out of 5
Very good team response to a manufacturing defect
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Me V
Rating: 2 out of 5
The labels do not wash off. Impossible for me to recommend
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Response from Petit-Fernand
Hello. We are very sorry that you are not entirely satisfied with our products. I will contact you in the morning to discuss the problem. We are here to help you. Luce C-MonEtiquette
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Fanny I.
Rating: 4 out of 5
Very intuitive site and fast shipping. Quality labels. A little disappointed with the labels ordered with a floral background (small purple flowers). In fact, once the label is peeled off its sheet, the flowers are barely visible (floral print is largely present on the self-adhesive sheet, whereas we would have preferred to see it on the label itself).
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Su
Rating: 1 out of 5
It did not arrive at the right time. It took over a month and I had to order it a second time. I will not request your services again. This is the third time this has happened to me.
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Response from Petit-Fernand
Good morning Susana, We sincerely regret this delivery anomaly on the part of Correos. However, we hope that our products meet your expectations. Good day, Camille Petit-Fernand
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Invité
Rating: 3 out of 5
For the price of the pack, I would have liked more small pencil labels.
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Response from Petit-Fernand
Hello and thank you for your message. We take our customers' suggestions into account and I'll pass this one on to the relevant department! Have a nice day! ? Luce C-MonEtiquette
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Martuki G
Rating: 3 out of 5
I placed my order as it was estimated to arrive by the estimated date, but it did not arrive by that date so I cannot use it and I had to look for an alternative. However, I have to say that the customer service team was very responsive to my questions and resolved the incident.
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Response from Petit-Fernand
Good morning, Thank you for your message. We are sorry to hear that you were unable to use your products in time. We are here to help you. Good morning, Camille Petit-Fernad
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Minik Kelebek
Rating: 4 out of 5
Fast delivery, nice stickers but it's a shame there aren't more designs to choose from, decent quality but will have to wait and see.
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Dilek Oksuz
Rating: 1 out of 5
I still haven't received my order....
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
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Emmanuelle De Martinique
Rating: 1 out of 5
I did not receive my order
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
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