Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Good morning Laura, we are sorry to hear about this shipping anomaly by the postal services. As communicated to you by phone, I confirm that we have reshipped. We hope to receive it as soon as possible. Good day Alessio, Petit-Fernand
M
Mónica Jacqueline Navarrete Ma
Rating: 1 out of 5
I am waiting for some stickers a month ago, half of the order has arrived but not the stickers which seems to me what should arrive faster...I don't even know if they are going to arrive any day, I needed them for my son's clothes, he has started summer campus and his clothes don't have his name on them.
Translated reviews
Response from Petit-Fernand
Good morning Monica, we are sorry for this delivery anomaly. We have just sent you an email to help you as soon as possible. Good morning, Sandra Petit-Fernand
A
Adeline
Rating: 4 out of 5
Wide choice of labels, colors, animals... To be seen over time for resistance.
Translated reviews
I
Invité
Rating: 2 out of 5
Very bad assistance. I didn't try the stickers because they arrived way after the due date so they didn't help.
Translated reviews
Response from Petit-Fernand
Good morning, we are sorry to hear that you are not satisfied with our services. If you have any concerns or questions, please do not hesitate to contact us at [email protected] Good day Alessio, Petit-Fernand
H
Heike H.
Rating: 3 out of 5
Unfortunately, it doesn't hold in some garments and comes off again. The label is very nice.
Translated reviews
Response from Petit-Fernand
Dear Mrs. Hofmann. We are sorry to hear that your labels are peeling off - of course this should not happen! Can you please send us more details by e-mail so that we can find a solution for you. LG, Ana
C
Cp
Rating: 3 out of 5
Shipping definitely needs improvement
Translated reviews
Response from Petit-Fernand
Good morning, we are sorry to hear about this delay from the postal services. We hope you are satisfied with our products and remain available at [email protected] Good day Alessio, Petit-Fernand
F
Foutrier10
Rating: 4 out of 5
Delighted with my purchase. Fast shipping, good value, easy to use. I would just like a little more choice in the colors of the drawings.
Translated reviews
C
Cristina P.
Rating: 1 out of 5
I placed an order about a month ago and never received anything.I ordered two packages of labels for clothes and items. And I would have needed them.
Translated reviews
Response from Petit-Fernand
Good morning Cristina, we are sorry to hear about this shipping anomaly by the postal services. We have sent you an email to find a solution to this inconvenience. Good day Alessio, Petit-Fernand
I
Invité
Rating: 4 out of 5
Beautiful and colorful stickers. Delivery time a little long
Translated reviews
G
Gema Sutil Ortiz
Rating: 4 out of 5
I feel confident buying from a reputable company.
Translated reviews
Response from Petit-Fernand
Thank you very much ! Camille Petit-Fernand
I
Invité
Rating: 1 out of 5
I cancelled my order as soon as I received the visual because it did not conform to what I wanted... as a result, the labels were sent and I was charged.
Translated reviews
Response from Petit-Fernand
Hello Delphine, we're sorry to read your message after several exchanges with you by email. We will contact you by phone later today to better understand your request and help you. Have a nice day, Sandra C-MonEtiquette
I
Invité
Rating: 4 out of 5
Top item and shipped quickly but the DPD delivery company is really unprofessional, leaving a notice by SMS when they have not even passed, late delivery, politeness absent and on top of that it's borderline if they do not send us the package in the face. You don't have to change anything except your delivery service.
Translated reviews
M
Manja H.
Rating: 3 out of 5
Shipping took a long time and my request for 2 individual booklets was not honored. So I have to give away the booklet with my torn out pages. The stickers have also been of better quality in the past
Translated reviews
Response from Petit-Fernand
Dear Manja, Thank you for choosing us! We are sorry to hear that the delivery took a long time. We would like to find our more details to know if the post exceeded the litim we offer and offer you a new shipment with the separate brochure at our expense. LG, Ana
R
Rachel
Rating: 4 out of 5
I ordered a personalized gourd for my little nephew which arrived with the stickers badly stuck on, full of defects. I made a complaint and they sent me back an identical gourd this time without defects and very quickly.
Translated reviews
Z
Zoe
Rating: 3 out of 5
Stickers great. Usually ask and receive the two different names in separate wallets but was told this time that my order was too small. Disappointing.
Response from Petit-Fernand
Dear Zoe. Thank you for your comment. We really value your opinion and your loyalty! I understand that the labels might look nicer if they are all in separate booklets, however unnecessary paper packaging for 20 labels can have a bit impact on the environment. We wish to be more eco responsable on our side :) We will send you the booklet paper if this is so important for you !
L
Laura
Rating: 4 out of 5
Satisfied The site is well designed, the choice is large, the color combinations are good.
Translated reviews
C
Christine H.
Rating: 4 out of 5
Customer service is very nice. My order did not arrive. It was sent again.
Translated reviews
Response from Petit-Fernand
Thank you for your review. We are always here to help you! Have a nice day. Elise, ItIsMine
I
Indra H.
Rating: 3 out of 5
I ordered for 2 children. The stickers came together in a book. As they are each school enrolment gifts, I now have to separate the stickers out of the book for each child. With two different names, the stickers should come separately
Translated reviews
Response from Petit-Fernand
Dear Indra! We can understand your disappointment very well. The reason we have changed the packaging is that we want to be more environmentally friendly and reduce paper waste as the booklets will eventually end up in the bin. Please let us know if you would like to receive the booklet separately so that you can split the booklet you already have and create two separate booklets. LG, Ana
S
Shola
Rating: 2 out of 5
Super quality like a few years ago Unfortunately, it feels like the magazine has been reduced by half while the price has remained the same? A note on the page would be nice
Translated reviews
Response from Petit-Fernand
Hello Schola, thank you for your order. We offer different sets with different numbers of labels. You have chosen the starter pack with 80 labels. We would like to know more details about your problem and will contact you by e-mail. LG, Ana
C
Carlo
Rating: 1 out of 5
Despite 15 days for departure, the package arrived late
Translated reviews
Response from Petit-Fernand
Good morning Carlo, we are sorry to hear about this delay from the postal services. If you have any doubts or questions please do not hesitate to contact us at [email protected] Good day Alessio, Petit-Fernand
A
Allison Jaune
Rating: 2 out of 5
Hello, your iron-on labels for clothes don't hold at all after one wash, everything has come off and yet I didn't follow your instructions which are in the leaflet, so I'm a bit disappointed with my purchase.
Translated reviews
Response from Petit-Fernand
Hello Allison, we're sorry your iron-on labels have come off when they shouldn't have. We have just contacted you by email to help you. Have a great day, Camille C-MonEtiquette
E
Emanuela
Rating: 4 out of 5
Great service and beautiful labels
Translated reviews
M
Michel
Rating: 3 out of 5
I don't understand why you're sending me 3 brochures with the right name and one with another name - it's a waste!
Translated reviews
Response from Petit-Fernand
Hello Carole, we apologize for this oversight on our part. We have contacted you by email. Have a nice day, Camille C-MonEtiquette
M
Maryline M.r.
Rating: 4 out of 5
Lots of choice, easy ordering and fast delivery!??
Translated reviews
I
Invité
Rating: 4 out of 5
It took a long time to arrive
Translated reviews
I
Invité
Rating: 1 out of 5
The labels came off in the first wash, disappointed
Translated reviews
Response from Petit-Fernand
Hi Sonia, following our telephone conversation, I can confirm that it's not normal for the labels to come off. We will send them back to you within the next 48 hours. See you soon, Sandra C-MonEtiquette
E
Esther Santiago Baides
Rating: 4 out of 5
I love the labels,they do not peel off ,this is the second time I have ordered and will continue to do so.
Translated reviews
F
Francesco
Rating: 3 out of 5
only problem, having chosen shipping by post office without tracking, the goods arrived more than ten days beyond the specified deadline
Translated reviews
Response from Petit-Fernand
Good morning Francis, we are sorry to hear about this delay from the postal services. If you have any doubts or questions please do not hesitate to contact us at [email protected] Good day Alessio, Petit-Fernand
A
Alex
Rating: 4 out of 5
Great selection and attractive prices. Super fast delivery. Highly recommend.
Translated reviews
C
Cristina
Rating: 3 out of 5
Very practical and beautiful, although the last two orders have arrived one with the labels badly centered, and the last a few days ago with more than half with the name somewhat blurred, it is not cheap so I think there should be a process of quality control higher than there is currently.
Translated reviews
Response from Petit-Fernand
Good morning Cristina, I am sorry to hear that you have received some blurred name tags. We have just contacted you by email to help you. Have a nice day, Camille Petit-Fernand
S
Sara
Rating: 4 out of 5
Received on the correct date
Translated reviews
I
Invité
Rating: 1 out of 5
Ordered 100 labels and only received 90. Very disappointing.
Translated reviews
Response from Petit-Fernand
Hi Melissa, the 10 missing labels should be here soon :) So sorry for this manufacturing anomaly. Have a nice day, Sandra C-MonEtiquette
A
Angélique Boiron
Rating: 2 out of 5
A quality service, with parcel tracking. Too bad I had to pay 25 euros in customs fees on top of my delivery. I live in French Guiana, so France! 6 euros for delivery, and 10.60 euros for VAT and 25 euros extra for ordering outside the department. Sorry, but I won't be ordering from your site again, even though your products are of very high quality.
Translated reviews
Response from Petit-Fernand
Hello, we are sorry for this error on the part of the post office in French Guyana. As the delivery charges were already included in the order, the tax charges should not have been added. We have contacted you by email to find a solution together. Sincerely, Jessica - C'MonEtiquette
E
Eve
Rating: 4 out of 5
The price is right and the labels are impeccable. The only drawback is the payment method (paypal or bank transfer only), which complicates the order and adds a little delay to its processing; all the more so as the information only appears at the last moment - when everything has already been done.
Translated reviews
I
Invité
Rating: 4 out of 5
Too much delay in shipping from the time I received the mail until they actually arrived.
Translated reviews
I
Invité
Rating: 1 out of 5
I did not receive all my product labels.
Translated reviews
Response from Petit-Fernand
Hi Susana, we've just left you a voicemail to help you. Have a nice day, Sandra C-MonEtiquette
A
Anne
Rating: 4 out of 5
Easy ordering and fast response. Quality service
Translated reviews
C
Clarissa H.
Rating: 4 out of 5
Great items, that last well.
Response from Petit-Fernand
Hello Clarissa, thank you for your comment ?? Jessica - Petit-Fernand
S
Sabine
Rating: 4 out of 5
Bought a stainless steel gourd personalized with the child's name. Quality of the bottle Quite good and pretty, but I can't say the same for the plastic cap... my son dropped it 2 times, which literally broke the cap... UPDATE: Very serious and responsive after-sales service that immediately found a solution to my stopper problem. Thank you for your professionalism
Translated reviews
Response from Petit-Fernand
Hello Emilie, thank you for your message. We have just contacted you by email to help you. Have a nice day, Camille C-Mon Etiquette
M
Mf
Rating: 4 out of 5
Good product but delivered several days late and an unexpected postal tax... 27/06/2023 Highlight: cmonetiquette's immediate responsiveness following receipt of my message very much appreciated. Bravo and thank you to Jessica.
Translated reviews
Response from Petit-Fernand
Hello Franciane, we have contacted you by email. Sincerely, Jessica, C-monetiquette
We use cookies for audience measurement and improving user experience.
English 