The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Perfect labels. Order as expected. Delivery on time. One small drawback. A problem with the stamps on the first three sheets, so they escape from the booklet. Quality labels. This is my 3rd order in 3 years and I'm always satisfied.
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chiara P.
Rating: 4 out of 5
Always very fast deliveries and quality products. The cost of some products, such as bags, is a bit high compared to the size, however, they are always made with care.
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Mme stephanie ynesta
Rating: 1 out of 5
I did not receive my order
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Response from Petit-Fernand
Thank you for your availability by phone. We are sincerely sorry for this delivery anomaly. Have a nice day Stephanie, Sandra C-MonEtiquette
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Vera Luis
Rating: 3 out of 5
The labels work very well, but the self-adhesive labels for clothes come off in the first wash.
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Response from Petit-Fernand
Hi Vera, I've just contacted you by email to help you find a solution together. Have a nice day, Sandra C-MonEtiquette
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Pascucci
Rating: 1 out of 5
Order shipped on 9.03.2023 still nothing received as of 23.03.2023 .
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Response from Petit-Fernand
Hello Maeva, a message was sent to you yesterday concerning the return of your order. We are very sorry about this delivery anomaly with La Poste and hope your order will arrive soon :) Have a nice day, Sandra C-MonEtiquette
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laetitia
Rating: 4 out of 5
Labels as beautiful as ever, but long lead times
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Marie
Rating: 3 out of 5
The labels ordered are as described, but the delivery time is far too long, and no information is given on this subject. If I had known about this delay, I would not have ordered from this site.
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Response from Petit-Fernand
Hello Marie, we're sorry to read your message about the late delivery. We have different delivery methods, and delivery times vary according to your choice. Have a lovely day, Sandra C-MonEtiquette
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María José
Rating: 4 out of 5
It fulfills its function and are beautiful, so far I have washed the clothes with the labels a few times, it remains to be seen if they hold enough washings
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Response from Petit-Fernand
Good morning Maria Jose, thank you for your message :) Our garment labels are machine washable and tumble dryer safe. Have a nice day, Sandra Petit-Fernand
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IP
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Hi Iria, We have just sent you an email to help you with the tracking of your order. It is true that it should have arrived by now. We will help you as soon as possible :) Good morning, Sandra Petit-Fernand
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Jessica
Rating: 1 out of 5
I still haven't received anything as of today, March 21, 2023, order placed I think on December 27!
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Response from Petit-Fernand
Good morning Jessica, I am sorry you did not receive your order. This must be an anomaly. I have sent you an email so that we can bring you a solution. Have a good day. Margaret
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Marion
Rating: 4 out of 5
Cool products
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voit
Rating: 4 out of 5
Easy to order. Received simply by post, perfect. Very easy to use.
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PAOLA
Rating: 4 out of 5
This is not the first time I have ordered your labels. I also ordered them to give as gifts to my friends. They are really useful and original. I took advantage of free shipping so also a great price.
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Kunde
Rating: 4 out of 5
This was my second order. Everything as described, the labels stick perfectly. On clothes, dishes, shoes, bags... You can still remove them without leaving any residue. I just had to wait a little longer for delivery this time.
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Response from Petit-Fernand
Thank you for your feedback! We are pleased to hear about your positive experience. Be careful not to use your clothing labels over items as they can peel off. Sorry if the post took a little longer than usual.
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Sandro Z.
Rating: 3 out of 5
Hello, have now tried the new stickers and unfortunately have to say that after washing all the stickers are washed off. I wanted to ask if they could be replaced. I'm going to try different ones because I have so much to do with 3 children and new stickers after every wash is not an option. I've had some from Amazon on my clothes for 6 months and they still hold. MfG
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Response from Petit-Fernand
Hello Sandro, thank you for your review. I believe you applied the labels incorrectly, which is why the labels started to peel off. We will contact you by email to find out more details and offer you a solution. MFG, Ana
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Dina L.
Rating: 3 out of 5
I expected it to be printed on fabric or at least a more durable material than paper. It is a simple label that can be found in any stationery store. It must be said, however, that the customer service department promptly stepped in to resolve my concerns.
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Response from Petit-Fernand
Good morning Dina, I hope you are satisfied with the solution proposed by phone. We remain at your disposal for any other concerns or questions. Good day. Margaret
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Invité
Rating: 4 out of 5
The product corresponds to my expectations and the description is accurate.
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estelle rouan
Rating: 1 out of 5
Very disappointed I ordered 2 wooden luggage tags for my children. The tags are correct (18euros) but the fasteners are two pieces of string that will obviously never hold and do not allow the tags to be moved to other bags once attached.
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Response from Petit-Fernand
Hello Estelle, we're sorry our products didn't meet your expectations. Have a nice day, Sandra - CMonEtiquette
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Cécile Vandenbroucke
Rating: 4 out of 5
Very satisfied with the labels.
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Invité
Rating: 4 out of 5
Nice site and easy to create
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Invité
Rating: 4 out of 5
Had a problem with the shipment and it took a long time for the labels to arrive but as soon as I contacted them they found a solution and the attention was very good. Thank you!
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Super faire-part
Rating: 4 out of 5
Very reactive customer service who returned the labels as they should have been after a printing problem. I would recommend
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Sandrine D
Rating: 4 out of 5
Excellent, friendly customer service. Selling lunchbox parts is a great idea!
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Eichler
Rating: 4 out of 5
With the first order the delivery somehow didn't work out (postal strike), then I tried again and the goods arrived within 2 days, the labels are just great.
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Sandy
Rating: 3 out of 5
To be honest, I didn't realize that there are only 30 stickers for the price. Unfortunately, I think it's quite expensive. Unfortunately, I can't say whether the stickers will last when washed.
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Response from Petit-Fernand
Hi Sandy, thank you for the review. You have indeed ordered 30 labels for a total price of 9 with free delivery. We hope you like the labels. Yours sincerely, Ana
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T.K.
Rating: 4 out of 5
Fast delivery, good product
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G.
Rating: 3 out of 5
I got the labels for kindergarten. They are made well, they are very nice. But the thermal ones don't look very wash resistant to me ??
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Response from Petit-Fernand
Dear GIusy, Thermoadhesive labels are designed to resist washing. I have sent you an email so that we can bring you a satisfactory solution to your problem. I wish you a good day. Margaret
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Isabelle
Rating: 4 out of 5
very practical label, sticks well
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AURELIEN MICHEL FRANCOIS BERTEAU
Rating: 1 out of 5
Order not received
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Response from Petit-Fernand
Hello Aurélien, we have just contacted you by email in order to help you with the follow-up of your order. Have a nice day, Sandra C-MonEtiquette
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Mlle DUBAIN Stephanie
Rating: 4 out of 5
Fast and careful delivery. A little too much packaging though, which is a shame.
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Jacqui73
Rating: 3 out of 5
The stickers are very nice. I ordered for two children. Unfortunately, the stickers were delivered in a booklet, which is a bit difficult as I wanted to give them away separately. Now I have to take the booklet apart and it no longer looks so nice. What a pity.
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Response from Petit-Fernand
Thank you for your feedback. We are sorry to hear that you did not like the way we send the labels. We send the small orders together for the environmentally friendly reason. Thank you for understanding. MFG, Ana
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Caroline
Rating: 4 out of 5
Super beautiful label, but arrive very long ... fortunately arrive 2 weeks after shipment! Caroline
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Serena
Rating: 1 out of 5
The labels have not arrived for 15 days no is not happy
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Response from Petit-Fernand
Hello Serena, we hope your order will arrive quickly by post. Have a nice day, Sandra C-MonEtiquette
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Jaja
Rating: 3 out of 5
Iron-on labels are pretty but come off too quickly. Not suitable for wool or nylon.
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Response from Petit-Fernand
Hello Jacques, thank you for your phone call. We apologize for this quality anomaly. Good day, Sandra C-MonEtiquette
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Delphine Husson
Rating: 4 out of 5
I received what I had ordered in good condition and quickly.
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Happy C.
Rating: 4 out of 5
tout va bien, je préférerais des alphabets plus gras
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Invité
Rating: 4 out of 5
????Very happy and good quality labels, I will be back.????
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Lilou
Rating: 4 out of 5
Everything was perfect!
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Invité
Rating: 1 out of 5
The smallest object labels are illegible... I chose the navy background with white waves. On the large ones, it's not a problem, but on the small ones, the waves stand out too much and you can't read the name!
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Response from Petit-Fernand
Hi Tracy, I've just left you a voicemail to help you. Have a lovely day, Sandra C-MonEtiquette
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Salomé Simón Gálvez
Rating: 2 out of 5
I have been buying stickers from this site for a long time because they are very nice. The problem is that the price of the stickers is the same, but there are fewer stickers than before in the booklet.
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Response from Petit-Fernand
Hello Salome, I am sorry, but we have not changed the quantities. We sell the labels by 10 at a time, and from 30 labels onwards they go down to -50 % for every 10 units. Good day :) Sandra Petit-Fernand
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