Customer reviews of Petit-Fernand

The experience is super I recommend you are adorable

The selection and prices are great. I was a bit impatient with the shipping, but the customer service was great. Direct, fast and friendly. Thank you very much!

Always original and good quality labels, although I have noticed that the thermoadhesive ones for clothes have changed from the past and I find that the material from before sticks more easily than now. All in all, however, I recommend them!

The stickers are great and can withstand the washing machine, dryer and dishwasher. I am very satisfied. Only the delivery time is worth a point. You should know that the package comes from France. I waited about two weeks.

I like the product very much, but the delivery times are not very much in line with what the website says.

Excellent products... the box and the insulated gourd are of very good quality... The only drawback is that it's a little difficult for a 3-year-old to open the bottle... but otherwise I'm delighted ????

Very slow and some labels peel off

I paid more for expedited delivery.(48 hours maximum) I placed the order 10 days ago now and still nothing has arrived.

The printed name could hardly be seen

Never received my order sadly :( customer service super quick in getting in touch and now sending more, looks like issue with postal service which is frustrating.

the order was easy, the name tags were as pictured, unfortunately there was no exact description of how to use them, how hot the iron has to be, I first googled, the shipping took 10 days, in a normal letter, I thought that was long.the mail came from France, I didn't know that either.The phone number I gave when I registered was on the outside of the envelope, so much for the fact that they promise to handle the data with care, anyone in the post could read it, I didn't think that was great, I didn't register in the phone book.....ich was on their site because of the instructions, only they don't say how hot the iron should be, each iron has several levels, I then took the highest, only with 8 seconds as described it was not enough, I pressed the iron with pressure on the supplied paper for 30 seconds, whether it survives the laundry I don't know yet, I have given the things to the nursing home ...I'll see if they tell me anything.

Some labels peel off on 1st wash

Bland colors, the proposed text was written in white, well contrasted on the site in preview, the printing is disappointing. The text is almost illegible, but the size of the labels and the stickiness is satisfactory. UPDATE post Customer service contacted me afterwards and refunded my order. I'm very happy with the customer service feedback.

Great quality product, perfect for labeling school drink containers, packed lunch boxes, and clothes, just takes over a week to get to you so order in advance.

Order labels to stick directly onto garments. Very efficient. But the price is still high.

It's the second time I order, very good, only this time I ordered two different names (one to give as a gift) and they came in the same block.

It doesn't wash well. However, ironing without steam, washing at 30°C...

the stickers are fine, they work, but the shipping was disastrous, arrived late, and got wet in the mailbox, ... the good thing is that it shows that they will hold up well. but it's a shame because the design and utility were good, I do not know if I will buy again.

Where is my order?

Delivery arrived just before my son left for his discovery class I sent an e-mail and got a standard reply reminding me of the delivery times I have always been satisfied except this time.

very long delivery time and a couple of labels are already peeling off on the second/third wash

Very disappointed by the delivery time which was estimated at a short time and delivered too late, so I didn't need the labels I had to buy some elsewhere to be delivered much more quickly it's 10.50 euros that goes into the trash.

Water bottles are terrible quality. One arrived broken and had a terrible customer service experience trying to get a refund, which didn't happen. Very cheap quality and the iron labels have become so too.

I bought a lunchbox. It is very nice but a clip has already broken when I opened it the first time. I have contacted customer service 3 times and have had no returns. As far as I'm concerned, the box was defective to begin with...

I placed an order and in 12 days I did not receive it, I complained and they proceeded to return it. Nefarious service

Great stickers, delivery time slightly longer than stated

The order is correct but it took much longer than they say it will

Fast delivery. Labels a bit big but we finally managed to place them on the clothes.

Goods never arrived.....

I will preface this by saying that I followed the instructions (also because it doesn't take a genius). Thermoadhesive labels aesthetically beautiful and easy to apply. Too bad they last just 3/4 washes, then they start to peel off.

It's been over a month since I ordered and I still haven't received anything...

I placed my order on the 13th January with my order being shipped on the 16th January and to date I am still yet to receive my order.

Unfortunately, they don't last in the dishwasher.

The stickers look good and stick well, the only thing is that they could be a little bigger because the logo is not easy to recognize.

Fast delivery, beautiful and practical labels. Hold very well!!!

I usually receive the order quickly and this took a long time. Impeccable quality as always.

Very cute labels and still hold up after repeated washing.

They take a long time to ship and to make. They arrived in 15 days

Very nice label, too bad it doesn't have the stickers with different shapes on the last page like before.

Hello, we have already tried various adhesive labels. The design and size, as well as the customer service are very good. Unfortunately, we now often find that the labels come off. They simply end up in the washing machine or in the daycare backpack. Which is of course very annoying and also not useful. Therefore unfortunately only 2 stars because the actual purpose is not fulfilled.