Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Hello Alizée, an email was sent to you this morning to help you with the order tracking. Have a nice day, Sandra C-MonEtiquette
M
María
Rating: 1 out of 5
The heat-sensitive labels and stickers have peeled off with the first wash, now I have to buy something else.
Translated reviews
Response from Petit-Fernand
Good morning Maria, we just wrote you by email to help you. Hello, Sandra Petit-Fernand
J
Jl
Rating: 1 out of 5
The shipment has not arrived yet!
Translated reviews
Response from Petit-Fernand
Good morning Jose Luis, we have contacted you by email to help you, because it should have reached you. Good morning, Sandra Petit-Fernand
C
Costanza
Rating: 4 out of 5
Nothing to say, fast delivery and neat products!
Translated reviews
M
Monserrat Fernandez Gayo
Rating: 1 out of 5
Disastrous! This is the second time that my order has not arrived. First they give me a long time and finally nothing. I gave it a chance, but I no longer risk being left stranded again. They haven't refunded my money yet either.
Translated reviews
Response from Petit-Fernand
Good morning Monserrat, we regret this anomaly in the delivery with Correos. Don't worry, the refund has been made as soon as you ordered it. It will be reflected in your account in the next 5 working days. Have a nice day, Sandra Petit-Fernand
L
Lucie
Rating: 3 out of 5
Product as described. Very attractive. However, the cap is really difficult to open for a child's bottle (my daughter is 3.5 years old).
Translated reviews
Response from Petit-Fernand
Hello Lucie, we thank you for your confidence, and we hope your little girl will soon be able to open it. Good day, Sandra C-MonEtiquette
I
Invité
Rating: 4 out of 5
Very happy with the nominettes, good quality
Translated reviews
M
Mme Belhanda Naoual
Rating: 3 out of 5
Delivery times not respected
Translated reviews
Response from Petit-Fernand
Hi Naoual, I've just left you a voicemail to let you know if you've received it or not. Good day to you, Sandra C-MonEtiquette
N
Nisou
Rating: 4 out of 5
fast shipping
Translated reviews
D
Dedoncker Ingrid
Rating: 2 out of 5
This isn't the first time I've ordered from them, but it's the second time it's taken more than 3 weeks to arrive. I'm up to 12 working days for a postal shipment. So I can't yet tell you if the work is well done, but I think it's too much, even if the post office isn't the fastest, they'll have to find another solution. 3 to 4 days seems reasonable to me, but no more.
Translated reviews
Response from Petit-Fernand
Hello Ingrid, we are sorry to read that your order was delivered late with the Post Office. We are surprised because our shipments are usually fast. We apologize for the delay. Very nice day to you, Sandra C-MonEtiquette
S
Sylvie Martinage
Rating: 4 out of 5
Very satisfied with the product
Translated reviews
C
Catherine Postic
Rating: 4 out of 5
the labels are perfect and easy to sew onto garments
Translated reviews
I
Invité
Rating: 4 out of 5
Labels received on time. I'm waiting for my son's return to see how well they hold up during the week.
Translated reviews
J
Jennifer
Rating: 3 out of 5
I have already bought school trip kits from other brands. I find yours less suitable (not enough iron-on labels, no labels for shoes, no very small labels for small objects). The quality of the labels I receive is very good, however, and the colors are consistent.
Translated reviews
Response from Petit-Fernand
Hello Jennifer, We're surprised to read your message, because on all our pack descriptions we offer different label assortments. What's more, you can also compose your own pack by choosing your 10 x 10 labels. Have a nice day, Sandra C-MonEtiquette
F
Filip
Rating: 4 out of 5
Good choice, quality seems ok. We ordered 8. Negative point was the packaging, box too big and bottles not well protected, so 2 bottles with scratches, it's a real shame. I was also surprised to have to pay customs duty, it's not clear that it didn't come from Switzerland. Or at least indicate as a reminder for those who put an address in Switzerland.
Translated reviews
J
Julie Wingerter
Rating: 2 out of 5
Hello, There was a buzz after I paid for the order. Nothing appeared on my account about my orders, no confirmation email. I waited and refreshed the pages. There was nothing. So I started again and ended up with 2 identical orders and 60 labels. It really annoyed me.
Translated reviews
Response from Petit-Fernand
Hi Julie, we've just got off the phone with you to talk. Have a nice day, Sandra C-MonEtiquette
M
Mme Stéphanie Jams
Rating: 4 out of 5
I'm on my 3rd or 4th order and I love the idea of doing it myself, and the choices are varied and very pretty. I've now had two orders where I've been disappointed because the labels are increasingly difficult to remove from the notebook, and I've damaged a few in the process, so I'm throwing them away. Fast delivery. It's also a shame that there isn't a loyalty program or discounts offered from time to time to build customer loyalty.
Translated reviews
R
Rime Rimou Miled
Rating: 1 out of 5
Labels not received following my cancellation request but no refund
Translated reviews
Response from Petit-Fernand
Hello Ismael, we have just contacted you by phone in order to help you as soon as possible. Have a nice day, Sandra C-MonEtiquette
B
Beggi
Rating: 1 out of 5
Order not received, 1st time this has happened despite my numerous orders.
Translated reviews
Response from Petit-Fernand
Virginie, we've just sent you an email to help you. Have a nice day, Sandra C-MonEtiquette
A
Angelina Menrath
Rating: 1 out of 5
The parcel still hasn't arrived
Translated reviews
Response from Petit-Fernand
Hello Angelina, thank you for your availability by phone. We're sorry about this delivery anomaly with the postal service. Have a nice day, Sandra C-MonEtiquette
I
Invité
Rating: 4 out of 5
So many beautiful options to customize the items. I live in Italy and it took 15 days to recieve the order but it was worth it. I liked
Translated reviews
S
Sables
Rating: 1 out of 5
Order not received. They tell me to be patient
Translated reviews
Response from Petit-Fernand
Hello Natacha, an email has been sent to you to help you :) Have a nice day, Sandra C-MonEtiquette
C
Carole
Rating: 3 out of 5
Always so pleased with the products and the little surprise of the stickers! My son is delighted! However, the delivery time was longer than expected (6 working days), which was a shame for us this time!
Translated reviews
Response from Petit-Fernand
Hi Carole, Thank you for your confidence, and I'm really sorry for the delay in delivery. All the best, Sandra C-MonEtiquette
C
Chrystelle
Rating: 4 out of 5
I ordered labels and received them 2 weeks later. I needed to ask a question and I got the answer 48 hours later and my answer was clear.
Translated reviews
S
Soline Bejuy
Rating: 1 out of 5
Very disappointing. The cap broke after just 2 days. What's more, it's much too hard to open for small children's hands, which are already complicated for an adult. It's not environmentally friendly at all if we have to buy a new cap every week... I wouldn't recommend it, it's not suitable for children!
Translated reviews
Response from Petit-Fernand
Hello Soline, we're sorry about the quality anomaly on the stopper of our gourd. An email was sent to you this morning to help you. Have a nice day, Sandra C-MonEtiquette
M
Michela P.
Rating: 3 out of 5
I am satisfied with the clothing labels, which I have been ordering for years now. I order them for my two children and for a friend. This year the labels came in one package and this was not practical at all also because the sheets to iron the labels on the clothes were only a couple and I had to push the package to give my friend hers. Sorry that the crisis has hit here too......
Translated reviews
Response from Petit-Fernand
Good morning Michela, We are sorry if your order does not fully meet your expectations. I confirm that we produce a separate block only when it is a savings package (nursery, kindergarten...). For other cases, and even if the order includes several names, we do not necessarily send multiple pads, for reasons of paper consumption and staples (eco-responsibility). We thank you for your understanding. Have a nice day. Alessio, Petit-Fernand
L
Librada
Rating: 2 out of 5
On my first orders, the greaseproof paper was included in the booklet with the labels. It's a pity that this is no longer the case...
Translated reviews
Response from Petit-Fernand
Hello Librada, we apologize for this oversight on our part. Please contact us by phone and we'll send you some free of charge. Have a nice day, Sandra C-MonEtiquette
S
Sharon H.
Rating: 2 out of 5
Delivery was fast and efficient but most of the labels have started to peel off after only one wash
Response from Petit-Fernand
Dear Sharon, as agreed over the phone we are waiting for the results from your side in a few upcoming days. Kind regards, Ana
F
Fionnuala D.
Rating: 3 out of 5
I've ordered a few packs in the past and they have always worked really well. I don't know if I have a bad batch or what but they aren't staying stuck to new cotton pants I bought my son. They come off in the wash.
Response from Petit-Fernand
Dear Fionnuala, this is not usual for the labels to peel off. Can you please reply to our email in order to find a suitable solution for you. Stacy
P
Paméla Grosdidier
Rating: 4 out of 5
These labels are really perfect. The only downside is that the self-adhesive clothing labels come off much more easily in the wash than they used to.
Translated reviews
I
Invité
Rating: 4 out of 5
fast delivery, the envelope was torn on arrival, perhaps the packaging should be reviewed
Translated reviews
I
Invité
Rating: 2 out of 5
Hot-melt adhesive stickers are released
Translated reviews
Response from Petit-Fernand
Hi Ines, we have just contacted you by email so we can help you. It is not normal for them to come loose. Good morning, Sandra Petit-Fernand
G
Gixane
Rating: 2 out of 5
It takes a long time to arrive. The stickers cost enough to separate them to take them one at a time. Difficult.
Translated reviews
Response from Petit-Fernand
Hello Gixane, we are sorry to hear that the delivery took so long with the post office. Have a good day, Sandra Petit-Fernand
F
Fa
Rating: 4 out of 5
is good quality of labels and then also the variety of designs to choose from.
Translated reviews
A
Anja
Rating: 4 out of 5
Stickers are high quality and hold up very well! However, I find them very expensive.
Translated reviews
M
Ms
Rating: 4 out of 5
Yes, I have purchased products on several occasions. I love them. I have a user profile and I would like to be able to accumulate points and/or enjoy some advantages.
Translated reviews
A
Alice
Rating: 4 out of 5
Adhesive clothing labels are very convenient if I may as a suggestion one-line lettering could also be larger using italics (like those for shoes). The bag of a good cotton. Delivery on time.
Translated reviews
A
Alba Lopez Macario
Rating: 1 out of 5
Sending by regular mail without tracking is not acceptable because after waiting 18 working days it may never arrive and you may have to wait another 18 working days for a new shipment.
Translated reviews
Response from Petit-Fernand
Hi Alba, we are surprised by your message because there is a trackable shipping option. Although there has been a loss with your order, we have reshipped it free of charge. We apologize for the wait and hope that you can trust us another time. Good day, Sandra Petit-Fernand
I
Invité Zana
Rating: 1 out of 5
to this day I have not received anything from my order, but you have debited my order, I am still waiting for it, your site is not serious.
Translated reviews
Response from Petit-Fernand
Hello Lucette, we have just contacted you by phone to help you. We look forward to hearing from you. All the best, Sandra C-MonEtiquette
I
Invité
Rating: 1 out of 5
Didn't received stickers which ordered beginning of April, sended email to customer service, didn't get any response. So disappointed, daughter paid with her own money on her card ??
Response from Petit-Fernand
Dear Zofia, we are sorry to find out that your order didn't reach you. We are happy to resolve this issue and offer you a few solutions over the email. Please, get in touch with us! Kind regards, Stacy
We use cookies for audience measurement and improving user experience.
English 