Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Unfortunately the sticker that was attached to a label in my son's top detached and fell off in the very first wash. Really disappointing. A shame as it was very cute. I was a victim of Style over substance in this case!
Response from Petit-Fernand
We are very sorry to hear that the label peeled off. This is not suppose to happen and we obviously offer other quality. Please, see our email for more details. Apologies for the inconvenience, Stacy.
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Jessica David
Rating: 3 out of 5
I'm always very happy with the multitude of possible combinations on the label products. I usually order for school supplies. This time I wanted to test the one for clothes. But some of them are already sorry after the first wash and end up in the drum of the washing machine. It's a shame. But I am glovally satisfied.
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Response from Petit-Fernand
Hello Jessica, this is not normal. We have just contacted you by email to help you with the labels in question. Have a nice day, and thank you for your trust. Alessio C-MonEtiquette
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Vanessa Sidhoum
Rating: 2 out of 5
all the labels peel off the backing very badly, they stick. the transparent film on top wasn't cut correctly for the size of the labels, it's a pain to remove. and this isn't the 1st time i've ordered, previous times went well.
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Response from Petit-Fernand
Hello Vanessa, we have just contacted you by email to help you with the labels in question. Have a nice day, and thank you for your confidence. Alessio C-MonEtiquette
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Invité
Rating: 1 out of 5
Ordered labels 27/3 and still not received
Response from Petit-Fernand
We are very sorry that the Royal Mail failed to deliver your order. Please, advice which solution suits you most following our email. Apologies for the inconvenience ! Stacy
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Client
Rating: 4 out of 5
Good experience even if one of the labels on the batch ordered is not of good quality (as if the ink had run off without having time to dry). I'd still give it 4/5, as it only concerns one label out of the whole lot.
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Estella Gesbert
Rating: 3 out of 5
I'm taking off two stars because I paid for a rather expensive express delivery in 24 hours and my order arrived in 5 days. When I called to be reassured a nice lady answered, the call went well. It's true that I live in Holland but after updating my address I was told that my order would still arrive in 24h... However, my order arrived on time, i.e. the day before the christening. The self-adhesive labels are of excellent quality!
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Response from Petit-Fernand
Hello Estella, thank you for your comment and we apologize for the delay on the part of the postal service. We have sent you a refund of the delivery costs. Have a nice day Alessio, C-mon Etiquette
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Elsa
Rating: 4 out of 5
Fast delivery, very pretty, just a little difficult to peel off. Shame not to be able to personalize the color labels.
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Invité
Rating: 3 out of 5
I ordered the kindergarten pack for my niece. Nothing to say about the labels. They are great. I had already ordered them for my daughter 1 year ago and they are great for both her clothes and school stuff. The only little problem (this time) is that the pack of labels arrived in a "silly" paper envelope. The letter carrier dropped it off on a rainy day, so everything got wet. Fortunately, the labels weren't too badly damaged. Perhaps we could rethink the way we send them, with a different type of envelope.
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Response from Petit-Fernand
Hello, we're sorry for the inconvenience, thank you for your suggestion, it's important for us to improve our products :-) Alessio, C-mon etiquette
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Invité
Rating: 1 out of 5
Never received order
Response from Petit-Fernand
We are very sorry to hear that the postal services failed the reception. We can offer you to resend or refund the order. Please, see our email for more information. Kind regards, Stacy
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Aurélie Tavernier
Rating: 3 out of 5
The site is easy to use and pay for. It's quick to create a label and very easy to customize. The format corresponds to my expectations. The labels are easy to use. The only downside, and it's a big one when it comes to the labels you put on your clothes, is that they don't wash well. They peel right off after the first wash!
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Response from Petit-Fernand
Hello Aurélie, we have just contacted you by email to help you with the labels in question. Have a nice day, and thank you for your trust. Sandra C-MonEtiquette
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Invité
Rating: 1 out of 5
Deceived on dates and customer services ha nothing done so commender elsewhere
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Response from Petit-Fernand
Hello Denis, unfortunately if you make a mistake in the choice of illustrations or content for your labels, we can't change them once the order has been sent. Good day, Sandra C-MonEtiquette
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Anna
Rating: 3 out of 5
My stickers didn't arrive at first and when I got them there were 30 instead of 40.
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Response from Petit-Fernand
Hello Anna. I apologize for the inconvenience. I would be happy to offer you some solutions via email. LG, Ana
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Sylvie C
Rating: 4 out of 5
Easy to order. Quick order arrival. Great designs for kids to choose from. Reasonable prices.
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Mauro
Rating: 4 out of 5
Small problem solved in a short time. Nice recovery!
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Wendy
Rating: 4 out of 5
My granddaughter has just started nursery,the sick on labels have been great to keep track of her stuff,love the labels great choice of personalised items.
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Sabrinab
Rating: 4 out of 5
Gourd ordered for my daughter's 4th birthday. There is a choice of designs and I find them all very beautiful. Product conforms to my order. The colors are bright and the design is of good quality. Bottle received quickly and without defect. The cap should be a little less difficult for a child to open and close.
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Modestie Remy
Rating: 4 out of 5
Order very easy and received quickly
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Laure
Rating: 4 out of 5
I'm very happy with the wide choice of products, the ease of personalization, the quality of the labels and the delivery times. However, I'm a little disappointed with the self-adhesive labels for clothing labels with 1 line, as the font is really very small. As for the iron-on labels and those for objects, I have nothing to complain about!
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Regine Dalzon
Rating: 4 out of 5
Quick receipt of order and product as expected
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Katrina P.
Rating: 1 out of 5
Fell off after the first wash
Response from Petit-Fernand
Hi Katrina, our apologies for the quality issue. Following our phone talk, I would like to confirm that we will send you the replacement on our cost! We hope you enjoy the labels. Kind regards, Stacy
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Invité
Rating: 3 out of 5
My order was delivered too late, and this was not specified when I ordered.
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Response from Petit-Fernand
Hello Johanna, the green letter is delivered between 2 and 6 working days. We're sorry if it took longer. Have a nice day, Sandra C-MonEtiquette
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Piron Aude
Rating: 1 out of 5
I still have not received my order placed on 16/03/2023
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Response from Petit-Fernand
Hello Aude, we are surprised because your order was due to be delivered around 29/03 . We have just contacted you by email to help you find a solution. Have a nice day, Sandra C-MonEtiquette
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Dédé
Rating: 1 out of 5
I was planning to make a gift for a colleague, with a personalized motif, all paid for, unfortunately reimbursed. For one reason or another. I reordered, but unfortunately not with the motif I wanted, which is a shame.
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Response from Petit-Fernand
Hello David, we're sorry to read your review. We invite you to contact us by phone so that we can help you. Good day, Sandra C-MonEtiquette
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Invité
Rating: 4 out of 5
I'm always delighted with these products, but I've noticed that for some time now it's been much more difficult to remove them from the sheet.
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Danielle Lepore
Rating: 4 out of 5
This is the third time I've ordered them. My granddaughter Julia Lepore used to order them and I wanted to do it, but the last ones I ordered were too long.
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Invité
Rating: 1 out of 5
I'm very disappointed, I still haven't received my labels, 15 days after I ordered them....??????
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Response from Petit-Fernand
Hello, we just left you a voicemail to help you as soon as possible :) Sandra C-MonEtiquette
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Laurene Charpentier
Rating: 1 out of 5
The cap is defective and leaking!
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Response from Petit-Fernand
Hello Laurene, we have just contacted you by email to provide a solution to your request. We apologize for this quality anomaly. See you soon, Sandra C-MonEtiquette
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Invité
Rating: 3 out of 5
I received my labels and another child's board. Very fast shipping and confirmed products
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Response from Petit-Fernand
Hello Marie, we have contacted you by email to get information about the other order received by mistake. Have a nice day, Sandra C-MonEtiquette
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Alexandra Deforge
Rating: 4 out of 5
Very practical and pretty self-adhesive labels to distinguish the clothes of my two boys who are the same size! Unfortunately, some labels get lost in the washing machine, but I'd still recommend them.
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Verger
Rating: 4 out of 5
Impeccable self-adhesive labels to put on children's things when they travel.
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Invité
Rating: 4 out of 5
Excellent product, I am very satisfied with your services. Thank you
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Invité
Rating: 1 out of 5
A little disappointed I did not expect it I think quond stuck with the iron
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Response from Petit-Fernand
Hello and sorry there was a misunderstanding about the type of labels :( You had indeed ordered self-adhesive labels - they stick on the care labels of the clothes. If you have any questions, please don't hesitate to contact us! Have a nice day!
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Large
Rating: 4 out of 5
Great labels, the booklet is really practical and the little extra stickers are great for kids. Delivery a little long for my taste and some of the labels come off from time to time.
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Pedro Antonio
Rating: 1 out of 5
Poor quality labels, they crack when ironed, and peel off even before the first wash. False information that they can withstand up to 90° degrees in the washing machine, as they peel off even before the garment gets wet. Not recommended at all! I have asked them for a refund of my order, and they will send me others, which will be just as bad as the ones I received.
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Response from Petit-Fernand
Hello Pedro Antonio, we are very surprised by your message. We recommend you to contact our customer service department to help you. Hello, Sandra Petit-Fernand
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Rita Cabezas
Rating: 4 out of 5
It is not the first time I order, I like them, they are of good quality, I have 2 girls and they are very useful, the only thing I could say bad is that this time they took longer than usual to arrive.
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Invité
Rating: 1 out of 5
I still haven't received my order; it's been 3 weeks since I ordered. I'm told it's fast; in a few days I'm disappointed; it was urgent and I needed it quickly. But the site doesn't keep its promises. I won't order again!
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Response from Petit-Fernand
Hi Julie, we've just contacted you by email to help you, as the envelope was supposed to be delivered by the Post Office a week ago. I remain available to help you as soon as possible. Our apologies for this delivery anomaly. Have a nice day, Sandra C-MonEtiquette
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Alba Del Rey Closa
Rating: 4 out of 5
The labels are very cute, but they don't stick very well to the garments, they are already peeling off after the first wash.
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Kunde
Rating: 4 out of 5
Super fast processing and delivery The product is expandable in terms of adhesive and adhesion to textiles
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Response from Petit-Fernand
Thank you for the review!
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Julie
Rating: 4 out of 5
The choice of formats and the aesthetics of the labels are interesting. The price is attractive. On the other hand, I find the delivery time a little long (4 working days).
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Maphi
Rating: 3 out of 5
Beautiful labels that hold up well. I love the thin mini-labels. Green question: why just 10 labels on a huge white self-adhesive page. Wouldn't there be a way to save all that sticky stuff we print?
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Response from Petit-Fernand
Hi Marie, we're delighted to read all our customers' suggestions and we take them very seriously :) Today, technically we are not able to print all the labels on the same page. However, even if you choose different types of labels, they will be collected in the same checkbook to limit waste. Have a nice day, Sandra C-MonEtiquette
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