English 
C
Rating: 4 out of 5
Very happy but delivery a little late.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 829 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 1, 2, 3 and 4 stars
Reset filtersS
Rating: 4 out of 5
I received another person's order by mistake. C-monEtiquette responded quickly and returned my order. Thank you for your promptness. The labels were as shown on the website.
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A
Rating: 4 out of 5
I bought a special school trip pack. I was afraid I wouldn't have enough labels, but I had more than I expected. The heat-stick labels are super easy to use. I really enjoyed using them. I wouldn't hesitate to order your customizable labels again.
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J
Rating: 3 out of 5
I placed 2 orders for labels. The first was perfect, but in the second the labels were very badly pre-cut and therefore difficult to use. Several could not be used. I would hesitate to recommend
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Response from Petit-Fernand
Hello Josiane, We are surprised to read your message, because it is indeed a technical fault. I have just contacted you by email to find a solution together. Good day, Sandra C-MonEtiquette
A
Rating: 1 out of 5
I have not received the order
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Response from Petit-Fernand
Hello Antonia, our customer service has just contacted you by email in order to help you as soon as possible. Have a nice day, Sandra C-MonEtiquette
L
Rating: 4 out of 5
The personalized gourd I picked up for my son is the envy of many, it's top notch. The self-adhesive labels I took for clothes and objects are superb, but I've had some peeling off. I applied the stickers to the recommended surfaces (clothing labels, not the material of the garment) and put them in the washing machine 24 hours after sticking them, but they didn't all stick. As for the labels on objects, I'll have to see if they hold up after several washes in the dishwasher, but for the time being, they seem to be holding up? in short, I can't complain, it's a good buy.
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É
Rating: 4 out of 5
Perfect labels. Order as expected. Delivery on time. One small drawback. A problem with the stamps on the first three sheets, so they escape from the booklet. Quality labels. This is my 3rd order in 3 years and I'm always satisfied.
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C
Rating: 4 out of 5
Always very fast deliveries and quality products. The cost of some products, such as bags, is a bit high compared to the size, however, they are always made with care.
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M
Rating: 1 out of 5
I did not receive my order
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Response from Petit-Fernand
Thank you for your availability by phone. We are sincerely sorry for this delivery anomaly. Have a nice day Stephanie, Sandra C-MonEtiquette
V
Rating: 3 out of 5
The labels work very well, but the self-adhesive labels for clothes come off in the first wash.
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Response from Petit-Fernand
Hi Vera, I've just contacted you by email to help you find a solution together. Have a nice day, Sandra C-MonEtiquette
P
Rating: 1 out of 5
Order shipped on 9.03.2023 still nothing received as of 23.03.2023 .
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Response from Petit-Fernand
Hello Maeva, a message was sent to you yesterday concerning the return of your order. We are very sorry about this delivery anomaly with La Poste and hope your order will arrive soon :) Have a nice day, Sandra C-MonEtiquette
L
Rating: 4 out of 5
Labels as beautiful as ever, but long lead times
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M
Rating: 3 out of 5
The labels ordered are as described, but the delivery time is far too long, and no information is given on this subject. If I had known about this delay, I would not have ordered from this site.
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Response from Petit-Fernand
Hello Marie, we're sorry to read your message about the late delivery. We have different delivery methods, and delivery times vary according to your choice. Have a lovely day, Sandra C-MonEtiquette
M
Rating: 4 out of 5
It fulfills its function and are beautiful, so far I have washed the clothes with the labels a few times, it remains to be seen if they hold enough washings
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Response from Petit-Fernand
Good morning Maria Jose, thank you for your message :) Our garment labels are machine washable and tumble dryer safe. Have a nice day, Sandra Petit-Fernand
I
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Hi Iria, We have just sent you an email to help you with the tracking of your order. It is true that it should have arrived by now. We will help you as soon as possible :) Good morning, Sandra Petit-Fernand
J
Rating: 1 out of 5
I still haven't received anything as of today, March 21, 2023, order placed I think on December 27!
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Response from Petit-Fernand
Good morning Jessica, I am sorry you did not receive your order. This must be an anomaly. I have sent you an email so that we can bring you a solution. Have a good day. Margaret
M
Rating: 4 out of 5
Cool products
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V
Rating: 4 out of 5
Easy to order. Received simply by post, perfect. Very easy to use.
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P
Rating: 4 out of 5
This is not the first time I have ordered your labels. I also ordered them to give as gifts to my friends. They are really useful and original. I took advantage of free shipping so also a great price.
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K
Rating: 4 out of 5
This was my second order. Everything as described, the labels stick perfectly. On clothes, dishes, shoes, bags... You can still remove them without leaving any residue. I just had to wait a little longer for delivery this time.
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Response from Petit-Fernand
Thank you for your feedback! We are pleased to hear about your positive experience. Be careful not to use your clothing labels over items as they can peel off. Sorry if the post took a little longer than usual.
S
Rating: 3 out of 5
Hello, have now tried the new stickers and unfortunately have to say that after washing all the stickers are washed off. I wanted to ask if they could be replaced. I'm going to try different ones because I have so much to do with 3 children and new stickers after every wash is not an option. I've had some from Amazon on my clothes for 6 months and they still hold. MfG
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Response from Petit-Fernand
Hello Sandro, thank you for your review. I believe you applied the labels incorrectly, which is why the labels started to peel off. We will contact you by email to find out more details and offer you a solution. MFG, Ana
D
Rating: 3 out of 5
I expected it to be printed on fabric or at least a more durable material than paper. It is a simple label that can be found in any stationery store. It must be said, however, that the customer service department promptly stepped in to resolve my concerns.
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Response from Petit-Fernand
Good morning Dina, I hope you are satisfied with the solution proposed by phone. We remain at your disposal for any other concerns or questions. Good day. Margaret
I
Rating: 4 out of 5
The product corresponds to my expectations and the description is accurate.
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E
Rating: 1 out of 5
Very disappointed I ordered 2 wooden luggage tags for my children. The tags are correct (18euros) but the fasteners are two pieces of string that will obviously never hold and do not allow the tags to be moved to other bags once attached.
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Response from Petit-Fernand
Hello Estelle, we're sorry our products didn't meet your expectations. Have a nice day, Sandra - CMonEtiquette
C
Rating: 4 out of 5
Very satisfied with the labels.
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I
Rating: 4 out of 5
Nice site and easy to create
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I
Rating: 4 out of 5
Had a problem with the shipment and it took a long time for the labels to arrive but as soon as I contacted them they found a solution and the attention was very good. Thank you!
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S
Rating: 4 out of 5
Very reactive customer service who returned the labels as they should have been after a printing problem. I would recommend
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S
Rating: 4 out of 5
Excellent, friendly customer service. Selling lunchbox parts is a great idea!
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E
Rating: 4 out of 5
With the first order the delivery somehow didn't work out (postal strike), then I tried again and the goods arrived within 2 days, the labels are just great.
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S
Rating: 3 out of 5
To be honest, I didn't realize that there are only 30 stickers for the price. Unfortunately, I think it's quite expensive. Unfortunately, I can't say whether the stickers will last when washed.
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Response from Petit-Fernand
Hi Sandy, thank you for the review. You have indeed ordered 30 labels for a total price of 9 with free delivery. We hope you like the labels. Yours sincerely, Ana
T
Rating: 4 out of 5
Fast delivery, good product
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G
Rating: 3 out of 5
I got the labels for kindergarten. They are made well, they are very nice. But the thermal ones don't look very wash resistant to me ??
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Response from Petit-Fernand
Dear GIusy, Thermoadhesive labels are designed to resist washing. I have sent you an email so that we can bring you a satisfactory solution to your problem. I wish you a good day. Margaret
I
Rating: 4 out of 5
very practical label, sticks well
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A
Rating: 1 out of 5
Order not received
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Response from Petit-Fernand
Hello Aurélien, we have just contacted you by email in order to help you with the follow-up of your order. Have a nice day, Sandra C-MonEtiquette
M
Rating: 4 out of 5
Fast and careful delivery. A little too much packaging though, which is a shame.
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J
Rating: 3 out of 5
The stickers are very nice. I ordered for two children. Unfortunately, the stickers were delivered in a booklet, which is a bit difficult as I wanted to give them away separately. Now I have to take the booklet apart and it no longer looks so nice. What a pity.
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Response from Petit-Fernand
Thank you for your feedback. We are sorry to hear that you did not like the way we send the labels. We send the small orders together for the environmentally friendly reason. Thank you for understanding. MFG, Ana
C
Rating: 4 out of 5
Super beautiful label, but arrive very long ... fortunately arrive 2 weeks after shipment! Caroline
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S
Rating: 1 out of 5
The labels have not arrived for 15 days no is not happy
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Response from Petit-Fernand
Hello Serena, we hope your order will arrive quickly by post. Have a nice day, Sandra C-MonEtiquette
J
Rating: 3 out of 5
Iron-on labels are pretty but come off too quickly. Not suitable for wool or nylon.
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Response from Petit-Fernand
Hello Jacques, thank you for your phone call. We apologize for this quality anomaly. Good day, Sandra C-MonEtiquette