Customer reviews of Petit-Fernand

For one of our children, the labels don't come out as well as they did in the simulation. Other than that, great!

Very bad service. Absolutely do not buy. The shipping service is not tracked and nothing gets to you. After a long wait they say they sent it by mail but the letter carrier never found anything for me. Scam!!!

The order has not arrived. After 20 days. I am still waiting for an answer.

I am satisfied

I purchased only the adhesive clothing labels, the ones that don't need to adhere with the use of an iron, and I have been very happy with them. So far I have done very few washes of the things I attached them to but I am satisfied

Hello, I have lots of labels that don't peel off properly... impossible to stick them on clothes because the paper comes with them! I regret my purchase.

Nice labels, affordable price and understanding customer service. Only downside: the late delivery meant that we couldn't use the labels because they arrived on the day our child left on his trip, despite the 48-hour delivery time announced (which is why we'd chosen this brand in the first place). Should we order again (now that we know the brand) we'll keep a margin for delivery to avoid this little inconvenience. Thank you to C Mon étiquette for making a gesture in the face of this inconvenience.

As soon as I put them on, some iron-on labels came off in the first wash. However, I seem to have correctly applied the procedure (hot iron, 8s without steam with the sulfur paper supplied). Hopefully others won't come off too quickly.

Fast shipping

Super disappointed, I thought I had ordered iron-on labels and not stickers to stick on the labels, as I cut them all off.......

Excellent service

I placed the order on 12/10/2022, then I get the email notifying me that the order started on 17/10/2022. To date after 10 days I still have not received anything. Money thrown away. Never again!!!!

The labels did not match the color ??????

I placed an order... and paid and everything has not arrived and it says it has been delivered. And I did it on September 8

Beautiful motifs! The stickers are really good. Only after washing several times do some of the stickers on the clothes come off. But most of them stay on. Some of them don't even come off at all. :) keep up the good work and thank you for being here ??

So far the order has not arrived, other previous orders have arrived before 15 days but this one has not arrived yet.

Product conforms to the order, very pretty and well made. There are also some little touches in the parcel. Just pay attention to the size because I thought the gourd was bigger and it's too small for my 9 year old daughter.

Unfortunately I have still not received the order yet and I have tried getting in touch however have not been able to log in to my account as it has been locked.

The adhesives are good but unfortunately too expensive and delivery takes far too long.

Everything is great. Very happy with my order. The only negative criticism I have concerns the time I had to wait to receive my order (20 days since I was notified by email that it had been sent to me). I know that this aspect does not depend directly on Petit Fernand!, but they can use other more efficient courier companies.

Part of the delivery was forgotten and had to be delivered later. The stated delivery time was greatly exceeded. Delivery from France takes at least 1 week longer

I have not received an order? Wait 2 weeks

We have not received our order. I have contacted via the website and received no response. Thank you for response - yes please resend. Thanks

Bad. Despite the fact that the order went out some time ago, I have not received it.

Problem with the order and shoe labels that don't stick - shame. I'll try again to see if it's just bad luck.

Order placed September 29. So far October 25 nothing has arrived.

Parcel received 1 week later theoretically in 24h/48h it happens and there more than 1 week

Order never received

I stuck 1 label on one of my son's vests and after a day it wasn't stuck anymore. I ordered on purpose because he's going on a school trip and all the clothes have to be named.

I ordered the label to stick with the iron unfortunately once in the machine comes off yet I do as it says! I'm disappointed.

Never received anything

Very happy with my purchase. My iron-on labels are great. Received quickly

Despite following the instructions, most of the labels peeled off when I washed them at 30 degrees, so I was really disappointed. I had to order elsewhere because it was for my son's first day of school.

The order never arrived, I can't contact support, and I can't get a refund. It almost seems like a scam since there are several reviews like mine. I am very disappointed

Super practical Colle very well The only negative point is that the washing machine comes off which is a shame...

I am posting a comment again to say that I am finally happy with the product. The delay in arriving was because there was a missing piece of information in the address. Thank you very much. Very nice labels, now let's see how the quality and resistance.

I don't like the stickers, as I don't like them.

The order never reached its destination.

I have made several purchases on the site, at different times of the year, and I must say that the package wait times have always been long! As for the product, the cap of the water bottles has always had problems! The first water bottle purchased with the first fall cracked and could no longer be used. I had sent an email asking for a replacement and we were told we could not be accommodated. Good thing we ordered two caps so we kept the second one, Even with the last order the cap leaks water. I have not written again to ask for replacement as I can guess the answer! The product is very nice and nice customization idea. The labels on the other hand thermoadhesive excellent.

I used these labels for school colors and on the water bottle. I have to say they hold up well and look nice too. I saved a lot of time putting names on each color like last year. Never again--now I have this convenience and I think I will use it again :)