The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
I must say that the quality has decreased a bit, I bought these labels a couple of years ago and they were really the top! This year I was a little disappointed, they are still good and compared to others they give the possibility to be customized in more ways, however they lack that feeling of quality that was there to the touch, before the print was embossed now it is smooth. It may be that in all this my feeling is wrong, anyway I give 4 stars instead of 5 for this reason.
Translated reviews
S
sabrina
Rating: 4 out of 5
A little bigger than I expected but good quality
Translated reviews
A
Alba Hernández Santana
Rating: 4 out of 5
Very good product received, I have put them on the clothes now I hope they do not fall off. The rest is fine!
Translated reviews
C
Carmen
Rating: 3 out of 5
The first time it took 20 days, and the second time it didn't arrive at all.
Translated reviews
Response from Petit-Fernand
Hello Carmen, we apologize for this logistical incident. We confirm the refund of your order. Good day
R
Roberta M.
Rating: 4 out of 5
Cute personalized plates, convenient.shipping arrived on time! Recommended
Translated reviews
E
Elena V.
Rating: 4 out of 5
There was a problem with shipping but they solved it by sending me the product again at no additional cost! Very understanding and helpful
Translated reviews
I
Irene
Rating: 4 out of 5
The labels did not arrive, but the company was quick and very helpful in remedying this!
Translated reviews
D
Deborah D.
Rating: 4 out of 5
Labels done well. A little slow on shipping
Translated reviews
E
Elvira Bootello
Rating: 3 out of 5
I paid for express shipping because I needed the stickers as soon as possible and I don't know why, since it took as long as it would have if I hadn't paid for them.
Translated reviews
Response from Petit-Fernand
Hi Elvira, sorry for the delay. We have just paid the shipping costs. Have a nice day
G
GEMMA
Rating: 1 out of 5
I have not received it
Translated reviews
Response from Petit-Fernand
Hi Gemma, we have contacted you by email to help you with the tracking of your order. Good day
E
Esperanza García Abós
Rating: 4 out of 5
Although they took a little while to arrive (they come from France) it was worth the wait. They remain the same wash after wash. I was especially struck by how well the stickers are sticking directly, without ironing.
Translated reviews
P
Privat
Rating: 3 out of 5
Unfortunately, the iron-on labels don't hold well and fall off relatively quickly. The adhesive labels hold very well on tags in the clothing - but only there. If there is no longer a tag, the label falls off at the latest during washing. Delivery to Germany took a very long time (approx. 1 - 1.5 weeks).
Translated reviews
Response from Petit-Fernand
Dear Isabelle, we apologize for this inconvenience. Please refer to our email with the solution.
C
Chiara S.
Rating: 1 out of 5
I'm sorry to leave a negative review, but I did not receive the package and had a response to my refund request. I will not shop with you again.
Translated reviews
Response from Petit-Fernand
Good morning Chiara, we are sorry for this delivery anomaly. We have contacted you to find a solution. Looking forward to your feedback, Have a nice day ? Alessio
A
Alice G.
Rating: 3 out of 5
The products seem good (although I've only been trying them for a short time) and aesthetically nicer than other companies (which are less expensive, though). Shipping, however, is super slow: relying on traditional postal service and not a courier means waiting a very long time!
Translated reviews
Response from Petit-Fernand
Good morning Alice, we are sorry to hear about this shipping delay. We thank you for your understanding Have a good day ? Alessio
E
Eva García
Rating: 4 out of 5
Fantastic, I find them beautiful, easy to put on, there are many options. They are a little expensive, I wish I could buy more. But it's out of my budget. Overall I am very satisfied.
Translated reviews
M
Marta P.
Rating: 1 out of 5
The package with the stickers never arrived. I will get a refund but had to redo another order
Translated reviews
Response from Petit-Fernand
Good morning Marta, we apologize again for this non-delivery by the post office. I confirm that we have provided a refund. Have a good day ? Alessio
J
Julia
Rating: 4 out of 5
The labels are very nice, they arrived within the expected delivery time. Let's see if they stand the wash test, those for objects at the moment great result.
Translated reviews
A
Aro B
Rating: 1 out of 5
Really, with what they charge for shipping costs and nothing has arrived yet.... If the shipping agency does not work, from what I see for some time.... Change it or do not ensure that it arrives in maximum 10 days. Of course for my part I will not recommend you and I'll go to the competition.
Translated reviews
Response from Petit-Fernand
We apologize for the wait
I
Irene Pena roman
Rating: 4 out of 5
Delighted, I missed some stickers for the girl, in the other previous order she got a lot of them.
Translated reviews
I
Isa
Rating: 1 out of 5
Ordered in the first week of September a month has passed and nothing has yet arrived
Translated reviews
Response from Petit-Fernand
Good morning Isabella, we are sorry for this delivery anomaly by the postal services. I confirm that we have made the refund as ddai requested. Thank you for your understanding and have a nice day Alessio
A
Aleksandra
Rating: 2 out of 5
Quick delivery and labels looked exactly as on the picture, however came off from most of the items after 2 washes even though I followed instructions, it's a great shame they do not stay on for longer
Response from Petit-Fernand
Dear Aleksandra, our sincere apologies ! This not supposed to happen. Please, see a few offers over the mail in order to resolve this issue.
G
Gianluca
Rating: 4 out of 5
Excellent product is the second time we buy it and has a low price, in my opinion however is improvable the delivery the postal service unfortunately is very slow, it would be useful to be able to choose how to receive the product logically adjusting the cost of shipping
Translated reviews
I
Invité
Rating: 2 out of 5
Nice graphics, unfortunately though after 3 washes they all start to come off....?
Translated reviews
Response from Petit-Fernand
Good morning, I am very sorry to hear that you have experienced problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution. Have a good day ? Alessio
C
Carmen
Rating: 4 out of 5
Durable labels.Bright colors. Well-made
Translated reviews
S
Silvia
Rating: 4 out of 5
Great products. Would be perfect with shorter receiving times thank you
Translated reviews
V
Veronica
Rating: 2 out of 5
Nice label colors but they come off the pencils
Translated reviews
Response from Petit-Fernand
Good morning Veronica, We are sorry to hear that our items did not meet your expectations. Please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution. Have a nice day ? Alessio
R
Roci
Rating: 1 out of 5
My experience was terrible, I placed my order on 13/09 and to date I have not received my order nor have I received my money back. Imagine how pissed off I am because I think that they are informal and the service is lousy.
Translated reviews
Response from Petit-Fernand
Hi Rocio, we have contacted you by email to help you. Regards
L
Lucía Serrano González
Rating: 3 out of 5
The stickers begin to peel off after a few washes (2-4), despite strict adherence to the recommendations for use.
Translated reviews
Response from Petit-Fernand
Lucia, we have contacted you by email so we can give you a solution with your stickers.
M
Michela
Rating: 4 out of 5
All perfect, the labels are holding up for now. I have yet to try washing the clothes.... Only negative, I was not notified of delivery (they left the envelope in my mailbox).
Translated reviews
R
Rocio Lendínez
Rating: 1 out of 5
I have not received my order
Translated reviews
Response from Petit-Fernand
Hi Rocio, we have just sent you an email to help you with the tracking of your order. Good day
F
Friederike
Rating: 3 out of 5
The labels are great, unfortunately they were not sent within the promised 48 hours, after 3 days we received an e-mail that production was delayed.
Translated reviews
Response from Petit-Fernand
Hello Friederike. You are right, there have been delays in production and we are very sorry for making you wait longer than necessary. Please, accept our apologies with the personalized discount via email.
C
cliente
Rating: 3 out of 5
Unfortunately, some labels, after only a few days, have already come off, both from the clothes (after the first wash) and from the backpack; too bad because they were very cute and comfortable.
Translated reviews
Response from Petit-Fernand
Good morning Daniela, I am very sorry to hear that you have experienced problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution. Have a good day ? Alessio
C
Chiara
Rating: 4 out of 5
The labels are very nice. The thermoadhesive ones are easy to apply and currently have not been damaged by machine washing. The adhesive ones for the items are also well done and brightly colored. I recommend checking the dimensions before placing your order based on where you need to apply them. In my case, I had to trim them with scissors because they were too long in some cases (my mistake).
Translated reviews
A
Alip
Rating: 4 out of 5
Fast and practical service, easily orduinable. Fair price.
Translated reviews
V
Valentina
Rating: 1 out of 5
I have purchased their labels several times. With the last order, which was urgent, they were lost and I also lost my money
Translated reviews
Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by postal services. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution. Alessio
E
Elisa
Rating: 3 out of 5
Cute clothes labels, colorful print is good quality. A couple of came off partly from the shirts after washing. I also bought the water bottle, but it has a cap that is really hard to open and close, impossible to make a child use independently.
Translated reviews
Response from Petit-Fernand
Good morning, we are sorry to hear that your orders are not living up to your expectations. Please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution Alessio
V
Valentina C.
Rating: 4 out of 5
Custom labels easy to make, simply beautiful and very convenient, only downside is the delivery time a bit long and the inability to track the package.
Translated reviews
S
Susana Lozano
Rating: 1 out of 5
I dropped all the labels the first time I put them on, I bought another one thinking it was my fault and the same thing.... the thermoadhesives do not work as in previous years.
Translated reviews
Response from Petit-Fernand
Hi Susana, we have contacted you to help you by email. Regards
C
Cristina Galea
Rating: 1 out of 5
I am not going to beat around the bush, I placed an order on Monday and two weeks went by and it did not arrive, so I decided to cancel the order, thank you, best regards.
Translated reviews
Response from Petit-Fernand
We apologize again for this delivery anomaly.
L
Lorena A.
Rating: 1 out of 5
My order never arrived. Very bad service
Translated reviews
Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by postal services. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution ? Alessio
We use cookies for audience measurement and improving user experience.
English 