Customer reviews of Petit-Fernand

Very easy to choose the product, the payment, but it took a little longer than expected, I sent a message and you extended the delivery time, arrived in my mailbox and everything great, now I'm putting stickers on all the clothes of the child.

Really nice labels, well made and durable, the object label I attached to the water bottle does not go away even after several washes. I haven't tested the durability of the thermo adhesive ones for fabrics yet. The only downside is the shipping time a bit too long and the cost in my opinion is a bit high.

Hi easy to order lovely name tags. But we are only 5 weeks into school term & 2name tags have came off in wash??. So im not overly impressed with this product.

The design is nice but they peel off quickly in the wash.

Very nice and good quality stickers. But the delivery time was terrible. A month waiting for the stickers, which of course I could not use to mark the school supplies.

delivery time is too long.

Scored with two stars because in a week, some stickers have come off, even on clothes that have not yet been worn or washed. It is true that the material is polyester, a tracksuit, but it should stick well, I have seen other stickers on other children's clothes that have been on for years.

All good as expected labels. A little long delivery time.

Very nice labels. I got the thermo adhesive ones. Easy to stick on. The only downside I don't give 5 stars for is the price which is not that cheap.

Nice designs and easy to order but iron on labels had peeled off after 1 wash despite following instructions

All correct

It has been a very good experience, except that the stickers took two weeks to arrive home and I was expecting a shorter period of time. Otherwise, everything was very good.

We had a problem with the delivery of an order but they solved it and sent it to me again by another way. They arrived today and they are beautiful

I hope the company can still help me figure out what happened to my order

I ordered here to try something different from Stickets. The order took more days to arrive. When it arrived it was wrong (wrong name and different product than paid for). The online claim took several days to respond. Meanwhile the lines were always busy and with a 902 number when I understand that the law requires a fixed number. The only good thing is that once they answered me, they didn't put any problems in refunding me the money. That's why I put one star, otherwise I would have put 0.

It took more than 10 days

Very slow shipping.

I didn't receive the goods and paid for express delivery too!

All perfect ... only the delivery time a little long ...but I think it depends on the Post Office !!! Thank you !!! Definitely next year I will take them back

1 because there is no less. They never arrived and yes it is true that I was refunded after 2 weeks but still I needed them and I had to reorder them a month before school started. Shipping with someone better than Italian post office, no!!!?

I bought hot melt labels and in the first wash they came off. I followed the instructions to the letter.

At the moment after a couple of washes they are holding up well. Easy to use

After years of supporting this business, one order was not as it should be. The labels weee coming off on every wash unlike previous times. Instead of helping me out or trying to rectify the issue after I bought it to their intention, I was told they would not resend the item at their expense. Wonderful customer service! I'm response to your reply below… I ordered them well in advance for the new academic year and new uniform, so hence I ordered them in July but they were not put to use until September! So yes… you should review this. It is a product not doing its job. EVERY stick is coming off a very expensive private school uniform. Your further response justifies my comment on terrible service!

Let's say I can't do a review considering that my order never arrived

my order didn't arrive and they had to send me another one, what I didn't like is that they blame the post office and that the shipping address was a company when I always get everything right, I needed the order days ago and it still hasn't arrived, it's in process.

Very late responses to e-mail inquiries, exceeding 72 hours. No telephone line to contact. Delivery times that exceed estimates. In particular, my order was incomplete. After your complaint, I had to wait the respective times until I got it. Since I placed my order on September 1st, it has not been completed until October 4th. Excessive time!

I ordered my product , which never arrived ! I reported the problem and they immediately refunded me . However, despite the inconvenience of having to label everything manually because they did not guarantee me short delivery time!

As far as I'm concerned the waiting time is long. misleading the banner manufacture in 48 hours that makes the assumption to fast delivery time. only after the purchase is specified, that although the product is made on 48 hours you do not have certainty about the delivery time. i waited about 2 weeks and many things for school I had to label them manually with considerable expenditure of time and additional costs. the products are cmq good and I recommend them. but should be requested well in advance of your needs.

The quality of the stickers is very good, partly because they are laminated and do not spoil. The shipping time is a bit long, though.

Beautiful labels. Easy to use and do not come off after frequent washing. I recommend to all

Product as described, easy to apply. I thought faster arrival time: waited almost 10 days.

The truth seems to me very bad customer service, I bought to try and according to that order more because my child needs many labels, but it will be a month and I do not get the order, and I wrote informing them and they only said that I wait until 29/09 that if it does not come back to write them when I think you should follow up if you have already been informed that there is an anomaly with the order that does not arrive, Their advertising says 6 to 8 days and I already have 25 days waiting and not only that I wrote them on instagram and they say they will contact me and nothing, I see zero interest in the customer only sell and do not care about what one claims.

The product arrived with one part missing in the name and one part missing in the design. After two days after the complaint, they apologized for the deficient quality and will send me the compliant product soon.

Easy to glue

Not what I expected. The ink smudges a lot and La Niña's name is not legible. I would have done it sooner by buying an indelible ink pen.

The labels have never arrived and neither has my money from the order? I had previously ordered from them and everything was great, that's why I came back to repeat but this time, total disappointment.

The quality of the product is very good, but the delivery time is very long.

I have been waiting practically 1 month for the stickers, as I don't know if they will arrive, if they do I will have to use them for next year.

I have NOT got my order yet, I want my money back as I got it somewhere else faster.

Excellent products, maybe a little long wait for delivery