The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Very pretty set, lunchbox and gourd, but the gourd arrived scratched so I was a little disappointed on that score.
Translated reviews
Response from Petit-Fernand
Hello Alexia, We have sent you an email to help you quickly. Have a nice day!
S
Ste
Rating: 4 out of 5
All perfect,only flaw the untraceable shipping if you don't choose express.
Translated reviews
L
Laurence
Rating: 4 out of 5
Site offering items as described. Iron-on labels are easy to use. However, delivery by regular mail takes longer than agreed. Disappointed on this point!
Translated reviews
J
Jennifer G.
Rating: 3 out of 5
Very beautiful motifs. Easy to order. Perfect size for the pens. However, I'm a little disappointed that the stickers don't stick properly to the pens and I had to stick them on with sellotape so they don't come off. Too bad.
Translated reviews
Response from Petit-Fernand
Hello Jennifer. Following our telephone conversation, I can confirm that we will be sending you the replacement labels.
C
Chiara
Rating: 4 out of 5
Great product, durable and lots of patterns. The labels are very helpful. I also purchased the replacement cap for the water bottle that broke after a school year of use. Only minuses: very high prices (I always have to wait for promotions to buy); shipping time and cost (it takes a minimum of 10-15 days for standard shipping with a cost of no less than 7 ). However overall very positive judgment
Translated reviews
R
Rii
Rating: 4 out of 5
Stick on clothes labels are good - there were only couple that came off (much better % compared to iron on stickers from other companies ) and it's saves you a LOTS of time!! I have already done a 2nd order! Would definitely recommend!
Response from Petit-Fernand
Hi Rii, many thanks for your order. the labels should not come off at all. Please contact customer service for replacement.
D
Delia H.
Rating: 3 out of 5
Otherwise everything ok
Translated reviews
Response from Petit-Fernand
Thank you for your order, Delia! We are sorry if the delivery took longer than expected!
M
MRS A.
Rating: 1 out of 5
The stickers were faulty and weeks later still.no replacement
Response from Petit-Fernand
Hi Amanda , our apologies for the inconvenience ! We are surely sending you over the replacement !
A
Angela C.
Rating: 1 out of 5
I'm sorry I would give you 0 zero the package results delivered instead I got nothing there was the phone number why you did not call me for delivery since it was a small package What happened to my labels ?n* order 300090846 paid 9 euros? But how do you work? Never to be repeated I will point this out to everyone I know Goodbye
Translated reviews
Response from Petit-Fernand
We are sorry to hear about this non-delivery by the postal services. I have taken steps to contact you to find a solution about it. Good day Alessio
D
Dominique
Rating: 4 out of 5
Already several orders for iron-on clothing labels. Easy to apply, machine washable and dryable. Not disappointed, I recommend this site
Translated reviews
C
Cristina
Rating: 4 out of 5
Very fast delivery, and convenient labels with endless design options. Although the self-adhesive labels for clothing do not last long, the other types are much more durable! Thank you very much
Translated reviews
Response from Petit-Fernand
Thank you very much :)
S
SB
Rating: 3 out of 5
The site is perfect for the labels, but for the bottles, the material they are made of breaks too easily. I recently ordered a gourd for my son.
Translated reviews
Response from Petit-Fernand
Hello Séverine, As agreed on the phone, we will send you a new gourd within the next 48 hours. Very nice day to you, and sorry again for this quality problem.
A
Anais
Rating: 1 out of 5
I'm very disappointed with the iron-on clothing labels because in the first wash all the labels came off. I followed the instructions to the letter and they didn't stick. It's not the first time I've ordered from you.
Translated reviews
Response from Petit-Fernand
Hello Anais, We have just sent you an email to help you with your latest order. Have a nice day!
N
Nath
Rating: 3 out of 5
The labels I received are very pretty. I ordered labels that stick directly onto clothes, to pack my child's suitcase for a week's school trip. When I got back, almost none of the labels had stuck (they hadn't been washed in the meantime). I'm puzzled, as I've been using these labels for a few years without any particular problems.
Translated reviews
Response from Petit-Fernand
Thank you for your phone call. I can confirm that we will send them back to you within the next 48 hours. A very nice day to you and thank you again for your confidence.
A
Aurelie Simon
Rating: 1 out of 5
My order never arrived, made 1 month ago my daughter leaves in 2 days and they don't care,....
Translated reviews
Response from Petit-Fernand
Hello Aurélie, We are very sorry about this delivery problem with our carrier. We hope your order will arrive very soon this time. Good day to you
A
Ariadna Sunyer i Blasi
Rating: 1 out of 5
I HAVE NOT RECEIVED MY ORDER, I HAVE MADE A CLAIM AND, IN THE SECOND DELIVERY, THE ORDER HAS NOT ARRIVED. I EXPECT A REFUND.
Translated reviews
Response from Petit-Fernand
Hi Ariadna, We confirm that your order has been returned. We apologize again for this delivery problem. Regards
D
Denise
Rating: 4 out of 5
The first stickers didn't arrive. At first they didn't reply to my inquiries, but then everything went very quickly and I received a replacement. The stickers themselves are really great!
Translated reviews
Response from Petit-Fernand
We apologize for the technical problem. We would be happy to receive the photo of the first email from you so that we can find the problem as to why it was sent to us in the first place.
S
Sandy FAYE
Rating: 1 out of 5
1st wash, all the labels came off, regardless of the backing material. And of course they don't stick anymore. I followed your instructions and my labels were holding very well before washing. I'm very disappointed and angry
Translated reviews
Response from Petit-Fernand
Hi Sandy, We have just contacted you by email to help you with your latest order. Have a nice day!
J
Janina P.
Rating: 1 out of 5
I am rather disappointed. The examples showed the stickers on pens. I then ordered 40 of them. Unfortunately, the stickers are much too big for normal thicker pens. I made a complaint. But never received a reply. What a shame!
Translated reviews
Response from Petit-Fernand
We have emailed you to find out more. Can you please reply with more details so we can find out what the problem is.
M
Maite siria
Rating: 1 out of 5
I did not receive the stickers for my baby's baptism.......!!!Never again .....aun I am waiting for my refund!!!!
Translated reviews
Response from Petit-Fernand
Good morning Mayte, We have just sent you an email to help you. I am waiting for your response, Regards
M
Mrs Wesley ODIn
Rating: 4 out of 5
This is the second time I have ordered object labels for my daughter. There was a small problem during printing. Sav service was able to rectify the problem fairly quickly.
Translated reviews
Response from Petit-Fernand
Hello Anne Cécile, Thank you for your message. Unfortunately, we have not received an email concerning your order. We have just contacted you in order to help you better understand the problem, and to help you. Have a nice day!
M
Melanie Melas
Rating: 4 out of 5
Arrived very quickly and in good condition
Translated reviews
S
Stefanie B.
Rating: 3 out of 5
The stickers are great, super practical and sorted in the booklet. The creation was also done quickly, the designs are great. Unfortunately, I had to wait 1.5 weeks for my order. The support was friendly and fast
Translated reviews
Response from Petit-Fernand
Hello Stefanie, thank you for your review! We regret the waiting time. Unfortunately, this is the time frame set by the post office and we cannot influence this. We offer express delivery as an option if you wish.
V
Valentina D.
Rating: 4 out of 5
I only give four stars because so far I've only tried the adhesive clothing labels.... And they are fabulous! I am waiting for another order with the ones for items. Great products though!!!
Translated reviews
S
Sarah Bardani
Rating: 1 out of 5
Never received m outrageous order
Translated reviews
Response from Petit-Fernand
Hello Sarah, We are very sorry about this delivery problem. I have just sent you an email to help you as soon as possible. Have a nice day!
M
Mathilde
Rating: 4 out of 5
The labels are super nice and don't move except on my son's orthopedic insoles, otherwise nikel.
Translated reviews
M
MONICA L.
Rating: 4 out of 5
So far, I have used two, and machine wash them and they hold up even ironed directly on the bib sponge
Translated reviews
C
Cecilia Capilla Hurtado
Rating: 2 out of 5
Good morning, I've been waiting for the package a lot of days, I have written on the page and no one answers me, I called the phone and no one answers me, I do not get to track the package, and I have mosqueada.... I hope it is not a scam, because I've never bought anything in PETIT FERNAND and do not know how they work. Best regards
Translated reviews
Response from Petit-Fernand
Hello Cecilia, In order to contact you, could you please write to us at: [email protected] Give us your order number and the email address you used to make your purchase? I look forward to hearing from you, and we hope to help you as soon as possible. Regards
L
Laurence Straet
Rating: 4 out of 5
The labels are superb. Just the long wait to Belgium
Translated reviews
C
Ciavarella E.
Rating: 3 out of 5
Very nice labels, too bad that on the first wash half came off.
Translated reviews
Response from Petit-Fernand
Good morning Elena, we are sorry to hear that your order did not meet your expectations. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva We have emailed you to find out more. Have a good day ?
T
Taxi
Rating: 4 out of 5
Very satisfied with my purchase from c mon étiquette. Fast and serious. Highly recommend.
Translated reviews
A
Allison Riahi
Rating: 2 out of 5
I am very disappointed with the labels for my daughter's green class. All the labels did not fit. I am very surprised because every year I buy from you and never disappointed.
Translated reviews
Response from Petit-Fernand
Hello Allison, I'm sorry to read that. It's not normal for them to come off if the instructions have been followed correctly. https://www.c-monetiquette.fr/coller-etiquette-thermocollante-autocollante I've just contacted you to find out more and give you a solution. Have a nice day Alessio
M
María Gómez Ortiz
Rating: 2 out of 5
They took a long time to ship it! More than 20 days after they sent it to me and it didn't even arrive in time for when I needed it. More than twice as long as it says. I think I deserve compensation
Translated reviews
Response from Petit-Fernand
Good morning Maria Gomez, we regret this delay on the part of the postal services. We are sending you an email to propose you a commercial gesture Good day Alessio Alessio
C
Christelle Bernard
Rating: 3 out of 5
Bag and shoe labels don't stick for long (1 day)
Translated reviews
Response from Petit-Fernand
Hello Christelle, I'm sorry to read this. I've just contacted you to find a solution together. Have a nice day Alessio
R
Raizabel
Rating: 4 out of 5
Perfect variety of labels
Translated reviews
F
Fabienne
Rating: 3 out of 5
Hello, I was surprised by the plasticized aspect of the labels, I hope it's not too uncomfortable on the little ones' necks... Otherwise, very pretty color and pattern.
Translated reviews
Response from Petit-Fernand
We are sorry to hear that you are not entirely satisfied with your order. In any case, we will take into account your suggestion, for which we thank you, as we do with all our customers' suggestions in order to improve our services and the quality of our products as much as possible, as well as their full satisfaction. Have a nice day!
C
Cristina F.
Rating: 4 out of 5
Good morning I confirm that I had a good service
Translated reviews
M
Marianne H.
Rating: 4 out of 5
Delivery was ok time wise, not the fastest but the labels are great value and super cute. They stay on well and are so much easier than iron on plus you can cut out the label if you want to sell the item. (Stick on labels)
Response from Petit-Fernand
Thank you for your review, Marianne! We glad you are enjoying your order!
S
Sal C.
Rating: 1 out of 5
Did not receive item
Response from Petit-Fernand
Hi Sal, following our conversation over the phone we are going to resend you labels again to the same address. We hope you will receive them soon!
V
virginie
Rating: 3 out of 5
Fast shipping, product looks like the description but the cap is very difficult to open and close!
Translated reviews
Response from Petit-Fernand
Hello Virginie, We're sorry to hear that you're not entirely satisfied with our products. The choice of this type of cap is designed to prevent water escaping from the water bottle as much as possible, as it is intended for children. In any case, we will keep your suggestion, we thank you, as we do with all suggestions from our customers in order to improve as much as possible our services and the quality of our products, as well as their full satisfaction. Have a nice day Alessio
We use cookies for audience measurement and improving user experience.
English 