Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
My order never arrived. Nobody picks up the phone no idea what is going on
Response from Petit-Fernand
Hi Anastasia, we called you back and left you the message. The delivery is up to 10 days. We invite you to wait until the 18th July for your labels to arrive.
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Anthony Duval
Rating: 1 out of 5
We still have not received our order. We have not heard from you and / or heard back from you. We placed a large order
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Response from Petit-Fernand
Hello Anthony, We have just sent you a message to help you with the delivery of your order. Have a nice day!
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Cleo Crunelle
Rating: 1 out of 5
Alas, to date I have not received a delivery or a refund. Customer service which does not answer quickly and which proposes to me to pay again of the expenses of sending to me my commende already paid Jespère nevertheless still to receive my order to refund or my commende delivered but I doubt it strongly (order the 11/6) I will not return quickly for a new commende if no solution is offered.
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Response from Petit-Fernand
Hello Cleo, We have just sent you an email to help you quickly with your latest order. Sorry again for the delay in delivery. Have a nice day!
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Nicole R.
Rating: 1 out of 5
Didn't get the real one. I am very disappointed. Been waiting for 4 weeks.
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Response from Petit-Fernand
Hi Nicole, we're sorry about the delivery! Can you please confirm your address via the email we send to you?
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Robert Encoyant
Rating: 4 out of 5
VERY SATISFIED WITH THE CHOICE AND QUALITY I RECOMMEND
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Mary
Rating: 4 out of 5
Good quality, easy to use and good hold, beautiful motifs
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Toundassomde Konombo
Rating: 1 out of 5
Hello, I can't evaluate because I still haven't received my labels.
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Response from Petit-Fernand
Hello Tounda, We have just sent you an email to help you quickly with your latest order. Sorry again for the delay in delivery. Have a nice day!
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Giusi D.
Rating: 1 out of 5
The shipment never arrived!
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Response from Petit-Fernand
Good morning Giusi, we are sorry to hear about this anomaly is being delivered by postal services. We have contacted you to provide a solution. Have a good day ?
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Valérie
Rating: 4 out of 5
Very fast delivery and very nice. My daughter will be happy. I recommend this product.
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Fanny M
Rating: 4 out of 5
Fast delivery as always
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Response from Petit-Fernand
At the top! Thank you so much for your confidence!
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Günter K.
Rating: 1 out of 5
Was never delivered
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Response from Petit-Fernand
Hello Günter . We have been trying to reach you to confirm your address. Can you please confirm your address ?
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Mrs A.
Rating: 1 out of 5
I've been waiting three weeks for my order. I have written emails and called them and nothing is happening. Really annoying
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Response from Petit-Fernand
We are sorry to hear that. Can you confirm your address with our customer service and we will resend your order ?
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Orlane Braas
Rating: 4 out of 5
Everything is perfect.
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Daniele T.
Rating: 4 out of 5
good quality, a little expensive
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Luisa R.
Rating: 2 out of 5
Very disappointing , aesthetically nice stickers, they come off very soon from any surface
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Response from Petit-Fernand
Good morning Luisa. I am very sorry to hear that you are experiencing problems with your labels. We have contacted you to find a solution. Good day Alessio
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Montse C. G.
Rating: 2 out of 5
This is the second time I have bought heat-sensitive labels and, unfortunately, it will be the last, as they do not stick well to clothing. In addition, it is a complicated system for fiber clothing that does not tolerate the high temperature of the iron. I think adhesive labels with a strong glue would be better. I will try to find them on the market.
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Response from Petit-Fernand
Hi Montse, I'm sorry to hear that some of the labels from your last order have come off. We have sent you an email to help you, Regards :)
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Joana Fernanda Estrada
Rating: 1 out of 5
Not received I am sorry but I have not received it yet. If you would be so kind.
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Response from Petit-Fernand
Joana, we have just sent you an email to help you quickly. Greetings :)
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Karima Eblés
Rating: 1 out of 5
I did not receive the labels in time. I had to get a refund because there was no other solution. I am very disappointed
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Response from Petit-Fernand
Hello Karima, We have sent you an email to help you with your order. Have a nice day
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Patricia
Rating: 4 out of 5
Very good
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Response from Petit-Fernand
Thank you very much :)
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Rosa Maria Camarero Rodriguez
Rating: 4 out of 5
The labels are perfect, the delivery time respected, I order them every year for textbooks.
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Response from Petit-Fernand
Thank you very much !!!
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Emmanuelle Bedee
Rating: 1 out of 5
Buy self-adhesive labels They come off in the first wash, a shame because they were pretty.
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Response from Petit-Fernand
Hello Emmanuelle, Sorry again about the gluing problem. We can confirm that we will be sending you back part of your order. Very nice day to you
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Tatiana G.
Rating: 1 out of 5
Three weeks without a reply from customer service .... when it is supposed to take 24/48 hours.
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Response from Petit-Fernand
Hello Tatiana, We have tried to contact you by phone and we have sent you an email to help you as soon as possible. Regards
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Daniel
Rating: 4 out of 5
Everything went well.
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Emilie Mesmoudi
Rating: 2 out of 5
i'm disappointed it washes out
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Response from Petit-Fernand
Hello Emilie, We have just contacted you by email to help you with your latest order. Have a nice day!
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Marie
Rating: 1 out of 5
Very disappointed with the product, the stickers for the pencils or pens don't really stick well, you have to tape over them, not practical, not environmentally friendly and too expensive for a product that doesn't work.
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Response from Petit-Fernand
Hello Marie, We have sent you an email to help you quickly. Have a nice day!
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Jennifer Reman
Rating: 2 out of 5
I'm disappointed with the 1st wash, the labels come off.
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Response from Petit-Fernand
Hello Jennifer, We have sent you an email to help you quickly. Have a nice day!
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Alexia Bolle
Rating: 3 out of 5
Very pretty set, lunchbox and gourd, but the gourd arrived scratched so I was a little disappointed on that score.
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Response from Petit-Fernand
Hello Alexia, We have sent you an email to help you quickly. Have a nice day!
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Ste
Rating: 4 out of 5
All perfect,only flaw the untraceable shipping if you don't choose express.
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Laurence
Rating: 4 out of 5
Site offering items as described. Iron-on labels are easy to use. However, delivery by regular mail takes longer than agreed. Disappointed on this point!
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Jennifer G.
Rating: 3 out of 5
Very beautiful motifs. Easy to order. Perfect size for the pens. However, I'm a little disappointed that the stickers don't stick properly to the pens and I had to stick them on with sellotape so they don't come off. Too bad.
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Response from Petit-Fernand
Hello Jennifer. Following our telephone conversation, I can confirm that we will be sending you the replacement labels.
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Chiara
Rating: 4 out of 5
Great product, durable and lots of patterns. The labels are very helpful. I also purchased the replacement cap for the water bottle that broke after a school year of use. Only minuses: very high prices (I always have to wait for promotions to buy); shipping time and cost (it takes a minimum of 10-15 days for standard shipping with a cost of no less than 7 ). However overall very positive judgment
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Rii
Rating: 4 out of 5
Stick on clothes labels are good - there were only couple that came off (much better % compared to iron on stickers from other companies ) and it's saves you a LOTS of time!! I have already done a 2nd order! Would definitely recommend!
Response from Petit-Fernand
Hi Rii, many thanks for your order. the labels should not come off at all. Please contact customer service for replacement.
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Delia H.
Rating: 3 out of 5
Otherwise everything ok
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Response from Petit-Fernand
Thank you for your order, Delia! We are sorry if the delivery took longer than expected!
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Mrs A.
Rating: 1 out of 5
The stickers were faulty and weeks later still.no replacement
Response from Petit-Fernand
Hi Amanda , our apologies for the inconvenience ! We are surely sending you over the replacement !
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Angela C.
Rating: 1 out of 5
I'm sorry I would give you 0 zero the package results delivered instead I got nothing there was the phone number why you did not call me for delivery since it was a small package What happened to my labels ?n* order 300090846 paid 9 euros? But how do you work? Never to be repeated I will point this out to everyone I know Goodbye
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Response from Petit-Fernand
We are sorry to hear about this non-delivery by the postal services. I have taken steps to contact you to find a solution about it. Good day Alessio
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Dominique
Rating: 4 out of 5
Already several orders for iron-on clothing labels. Easy to apply, machine washable and dryable. Not disappointed, I recommend this site
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Cristina
Rating: 4 out of 5
Very fast delivery, and convenient labels with endless design options. Although the self-adhesive labels for clothing do not last long, the other types are much more durable! Thank you very much
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Response from Petit-Fernand
Thank you very much :)
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Sb
Rating: 3 out of 5
The site is perfect for the labels, but for the bottles, the material they are made of breaks too easily. I recently ordered a gourd for my son.
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Response from Petit-Fernand
Hello Séverine, As agreed on the phone, we will send you a new gourd within the next 48 hours. Very nice day to you, and sorry again for this quality problem.
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Anais
Rating: 1 out of 5
I'm very disappointed with the iron-on clothing labels because in the first wash all the labels came off. I followed the instructions to the letter and they didn't stick. It's not the first time I've ordered from you.
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Response from Petit-Fernand
Hello Anais, We have just sent you an email to help you with your latest order. Have a nice day!
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Nath
Rating: 3 out of 5
The labels I received are very pretty. I ordered labels that stick directly onto clothes, to pack my child's suitcase for a week's school trip. When I got back, almost none of the labels had stuck (they hadn't been washed in the meantime). I'm puzzled, as I've been using these labels for a few years without any particular problems.
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Response from Petit-Fernand
Thank you for your phone call. I can confirm that we will send them back to you within the next 48 hours. A very nice day to you and thank you again for your confidence.
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