Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The stickers are great. They adhere very well to objects and to clothing or shoes. Unfortunately, I find them just a little bit too small. They should almost be a little bigger. Nevertheless, I think the adhesion and quality are great.
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Najla El Hachem
Rating: 3 out of 5
Several options can be used to improve service quality
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Response from Petit-Fernand
Hello Najla , We have contacted you by email in order to better understand your request . Have a nice day :)
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Sarah D
Rating: 4 out of 5
Very fast shipping. I had trouble sticking the labels on because I have a central steamer that adjusts the temperature according to the fabric. So it was difficult to follow the instructions.
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Thierry R.
Rating: 3 out of 5
Order takes too long to arrive... the 48 hour delivery time is not respected and if you want something faster you have to pay excessively! Unfortunately, I don't recommend it.
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Response from Petit-Fernand
Thank you for your feedback! The price for 48-hour delivery is set by Chonopost, not by us. You can choose free delivery if you agree to wait for standard delivery. Have a nice day.
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Sandra
Rating: 4 out of 5
Highly recommended. I have been using them for years.
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Response from Petit-Fernand
Great Sandra, what an illusion :)
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Caroline Humbert
Rating: 4 out of 5
Nice discovery with the Creche kit. To be seen in time?
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Response from Petit-Fernand
Thank you for your testimonial, Caroline!
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Sandra Fernández
Rating: 3 out of 5
The protective film for the shoe labels was missing.
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Response from Petit-Fernand
Good afternoon Sandra, We have contacted you by email to help you, Have a nice day.
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Maria Laura Alves Moura
Rating: 1 out of 5
I haven't received my order
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Response from Petit-Fernand
We are sorry about the delivery problem and unfortunately we cannot influence La Poste. Please let us know if you have received your refund.
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Lyll Pargas
Rating: 4 out of 5
I received the stickers, they look very nice even though I haven't used them yet, the printing and the colors with the designs are beautiful.
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Response from Petit-Fernand
Thank you very much :)
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Li
Rating: 3 out of 5
We used to receive the labels within 3 days, so I made an order for my son to have all his excrement nominated for his 5 day school trip. But I had to write everything down in marker because my order was not delivered after 7 days at home...if I had known....
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Response from Petit-Fernand
Hello , Thank you for your message and your interest in C-monEtiquette! All orders (unless otherwise specified on our site) are produced within 48 hours and then handed over to the postal services. Depending on the type of delivery chosen and the size of the order (parcel or envelope), delivery times may vary, but are generally between 2 and 6 working days. You can also opt for delivery with tracking number, or for faster delivery via Chronopost. You chose standard delivery and received your order within the normal delivery time. Have a nice day and see you soon! ?
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Gwendoline
Rating: 4 out of 5
Perfect labels, just as requested! Top-notch lunch box too, great for my daughter's first day of school.
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Response from Petit-Fernand
Thank you very much for your opinion, Gwendoline!
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Marta
Rating: 4 out of 5
Super cute, practical and very useful labels for clothes and objects. I love them! They were made very quickly and shipped within the time frame indicated. I will order more labels and I am looking forward to buying the fabric bags. Thank you so much for making such beautiful things!
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Response from Petit-Fernand
Thank you very much Marta, do not hesitate to contact us if you need advice on products :)
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Hans
Rating: 2 out of 5
Goods were only received one week late.
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Response from Petit-Fernand
Hello Hans. We are very sorry to hear about the delivery problem! Could you please provide the date you received your labels? Our delivery frame for your order was between March 22nd and April 5th!
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Raffaele D.
Rating: 4 out of 5
I have always purchased from Petit Fernand ,from thermoadhesive labels x clothing, to labels x items. Simply awesome!!! Kind, polite and efficient customer service. X me the numbers 1!!!!
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Response from Petit-Fernand
So many compliments in one message! We are the ones who thank you for your loyalty! Have a great day and see you soon on Petit-Fernand! ?
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Joanna B.
Rating: 1 out of 5
Never received item
Response from Petit-Fernand
We are very sorry about this! Could you please get in touch with our customer service to confirm your address and we will happy to resent it on our cost?
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Ier
Rating: 4 out of 5
A little pricey but a great, useful product. Its stickers are easy to use and unavailable to organize children's stuff! Thanks again!!!
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Response from Petit-Fernand
We're glad to hear you liked our products!
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Magali Adam
Rating: 4 out of 5
Very nice, very pretty labels
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Response from Petit-Fernand
We're glad you liked our labels!
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Anónimo
Rating: 4 out of 5
Practical labels for everything and with a variety of label design options
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Response from Petit-Fernand
Thank you very much :)
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Kristina Gonzalez Fernandez
Rating: 1 out of 5
During the purchase process the payment is made with paypal but the company does not complete the purchase. An error appears on their website and the order is not registered but the amount is charged to paypal. Contact with the company which does not respond, because despite being a website no one works on weekends. Curiously after claiming in paypal I receive an email in which they inform me that I have the products in the cart and that if I want them to PAY AGAIN. A scam and a total lack of customer service. PayPal at the moment is not responsible and does not allow me to claim the amount. I will return the receipts and they will explain me where is the order number and the merchandise.
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Response from Petit-Fernand
Hi Kristina, I don't think we have understood each other, of course you are not going to pay twice. Can you give us the number of the order to find the payment and understand what happened ?
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Carolina
Rating: 3 out of 5
I have been ordering my children's labels from Petitfernand for years. For some time now I have seen that they have lost quality, the heat adhesive labels peel off easily. Even if you follow the instructions for use that come in the document. On the other hand, the object labels are going great.
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Response from Petit-Fernand
Good morning, I just sent you an email to help you. Have a nice day :)
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Anne-Lise Robin
Rating: 3 out of 5
I received the labels quickly and exactly as on the website! However, I stuck the labels on following the instructions and after 2 washes most of them had peeled off! My children are going to camp for 10 days and I'm afraid it won't last!
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Response from Petit-Fernand
Hello and sorry that the quality of our labels is not satisfactory for you! We've just sent you an e-mail to help you find a solution. Have a nice day!
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Vic
Rating: 3 out of 5
Really pretty, lovely choice of styles. About a quarter of my pack doesn't actually work that well unfortunately, the clothing labels have come off in the wash. The item labels on plastic bottles seem to work much better. I'd probably look around for another brand for the clothing labels next time.
Response from Petit-Fernand
Dear Vic, I am sorry to hear about the bad quality of the labels. Please contact our customer service with the photo of the problem for free replacement!
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E.1995
Rating: 2 out of 5
Nice and very safe and fast site but they come off at the first wash , I was warned by other moms but I was stubborn .. anyway I took a few for this reason and I would not take back more
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Response from Petit-Fernand
We are sorry you are experiencing problems with the labels. It is not at all normal for them to come off! We have sent you an mmail to find a solution to this inconvenience. Good day Alessio
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Customer
Rating: 1 out of 5
Labels don't stick!!!
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Response from Petit-Fernand
Hello Charlotte, We have just contacted you by email to help you find a quick solution. I'm sorry the labels won't fit.
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Eleonora
Rating: 1 out of 5
About a month after ordering, I have not received what I ordered nor any communication about the shipment.
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Response from Petit-Fernand
Good morning, we are sorry to hear that you did not receive your order. We have sent you an email regarding this in order to find a solution. Alessio
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Sarah
Rating: 1 out of 5
Doesn't stick to my dog's collar, who keeps losing his medals despite scrupulously following the instructions - too much money lost.
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Response from Petit-Fernand
Hello Madam, please note that the labels do not stick to all materials! We've sent you an e-mail to ask for more details.
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Marina
Rating: 1 out of 5
I bought 2 stoppers for water bottles but the 2 stoppers have a problem because they don't close.
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Response from Petit-Fernand
Hello Marina, I've just sent you an e-mail to help you.
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Carmen Vidal
Rating: 4 out of 5
Good buy but still a bit expensive. It's also a shame that the package doesn't include more labels with first and last names. Otherwise fast and careful shipping.
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Vittoria P.
Rating: 1 out of 5
I ordered custom labels, not only did they never arrive but I was currently offered neither a refund nor a voucher for a new purchase.
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Response from Petit-Fernand
I have sent you an email in order to verify that the address entered when ordering is correct. We can then find a soulzioen. I wish you a good day. Alessio
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Giulia P.
Rating: 3 out of 5
Unfortunately, only three stars because the labels to be applied to the fabrics (the thermo-adhesives) do not stick or come off partially even before washing. We tried applying them to different fabrics, using different irons but unfortunately they are not usable. Excellent ones to apply to the label of clothes or objects..!
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Response from Petit-Fernand
Good morning, we are sorry to hear that your order did not meet your expectations. We have sent you an email about it in order to find a solution. Alessio
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Deniz Ersin
Rating: 1 out of 5
I have not received my order !!!!!!
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Response from Petit-Fernand
Hello Deniz, Sorry to read this. We contacted you a few days ago regarding your order. We hope it will arrive very soon. Have a nice day
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Jenny M.
Rating: 1 out of 5
Never received the paid stickers
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Response from Petit-Fernand
Hello Jenny, We are very sorry to hear that you have not yet received your order. Could you please confirm with our customer service that the address you provided with your order is correct?
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Estela Malo
Rating: 3 out of 5
Some of the stickers have already peeled off, they do not have enough glue on them.
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Response from Petit-Fernand
Good morning Estela, I just sent you an email so I can help you. Have a nice day :)
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Berta Buil Martí
Rating: 4 out of 5
I really liked it, but I think I didn't finish ironing some of the labels well and they are peeling off. I will try again.
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Response from Petit-Fernand
Thanks for your trust Berta :)
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Rebecca
Rating: 4 out of 5
I was looking for some labels as my old labels were coming off within the wash . So I had look around and found these guys they were cheaper for the amount of labels I got . Did make me think twice ordering with these guys as they were not based in UK but iam glad I took the right decision and orderd some. Can't really say how they are as they haven't been put on my children clothing long but so far so good . I did like how they came they came in little book kind of a cheque book . Lovely designs too. Delivery wasn't too long as well think it must of been about 8days including weekend. They were dispatched very quickly which i loved. So overall very happy customer.
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Garnier Lucile
Rating: 4 out of 5
very satisfied with your adhesive labels for clothes
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Az
Rating: 2 out of 5
Something went wrong with the order, it arrived late. Looks good, but quality not yet tested because I have ordered very good products from other manufacturers in the meantime and got them faster and cheaper.
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Response from Petit-Fernand
Hello Azra, we are sorry that there have been delivery problems with Deutsche Post. Unfortunately, we cannot influence this service and we resent the labels you have mentioned the long delivery time. Is there anything else we can do?
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Jenny H.
Rating: 1 out of 5
I ordered the iron on labels, 95% of the labels came off in the first wash! Really not impressed and won't purchase these again
Response from Petit-Fernand
Dear Jenny, Thank you very much for your message. I am very sorry to hear that you are having problems with your labels. It is not normal for them to peel off if the instructions have been followed correctly. Please contact our customer service for the replacement.
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Adeline Bukowski
Rating: 1 out of 5
Unfortunately, I did not receive my purchases. And unfortunately no communication with the seller I find this so distressing! Especially since I ordered baby's things for the nursery and ended up with nothing!
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Response from Petit-Fernand
Hello Adeline, Sorry for the delay in delivery. We have contacted you by email to help you. Have a nice day!
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Mme Picard Isabelle
Rating: 4 out of 5
fast delivery, easy to use. Thanks for the sticker sheet as a gift.
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