Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Hi Ariadna, We understand, and we apologize again for this delay.
A
Angélique Leggio
Rating: 4 out of 5
Very pretty patterns and colors, multiple choices and customizable, I love it, it would be nice to have tiny labels for pacifiers or to stick on the labels of clothing.
Translated reviews
Response from Petit-Fernand
Thank you for your message Angélique, we really appreciate it. We'll pass on your idea :)
J
Jo A.
Rating: 3 out of 5
Unfortunately, the overfoil has not been separated properly so that the foil is torn off the sticker HAVE SENT AN EMAIL ABOUT THE CONTACT FORM
Translated reviews
Response from Petit-Fernand
We are sorry to hear about this problem. Could you please show our customer service team some proof photos and we will be happy to replace it!
A
Anne Sophie Godé
Rating: 3 out of 5
Some of the labels I received were not pre-cut and therefore unusable.
Translated reviews
Response from Petit-Fernand
Hello Anne Sophie, We're sorry about this. We have just contacted you by email to help you.
L
Lorena Sanz
Rating: 4 out of 5
The stickers are very nice, but too big for 1 year old clothes. I'll keep them, they don't seem useful today
Translated reviews
Response from Petit-Fernand
Thanks for your comment Lorena :)
M
Mara
Rating: 1 out of 5
Slow to reply after missing an order,,,, I am waiting for them to resend it to me after a fifteen day wait. I will not buy anything again
Translated reviews
Response from Petit-Fernand
Sorry for the delay with your order Mara
A
Alicia
Rating: 2 out of 5
The stickers are very nice, but despite following the recommendations, they have peeled off.
Translated reviews
Response from Petit-Fernand
Hi Alicia, We are sorry to hear that they have come off. We just sent you an email for you to send us pictures.
C
Cliente
Rating: 4 out of 5
EVERYTHING VERY FAST AND JUST AS DESCRIBED.
Translated reviews
Response from Petit-Fernand
Thank you Laura :)
M
Meral Bayri
Rating: 1 out of 5
I placed the order on the 28th and to date still not received! We like March 15!!!
Translated reviews
Response from Petit-Fernand
Hello Meral, We're sorry for the delay in your order. We have just sent you an email to help you.
N
Nathalie
Rating: 3 out of 5
Fast delivery but the labels don't stick. They peeled off during the week and pop off with the 1st wash.
Translated reviews
Response from Petit-Fernand
Hi Nathalie, Please email us some photos to help you. We have sent you an email :)
A
Ana Loureiro
Rating: 1 out of 5
It's been a month since I placed the order and it still hasn't arrived. They give me no solution.
Translated reviews
Response from Petit-Fernand
Hi Ana, We are sorry there is such a long wait. We just sent you an email to help you.
S
Séverine Tulle
Rating: 1 out of 5
I never received my order.
Translated reviews
Response from Petit-Fernand
Hello Séverine, We have contacted you via email to help you as soon as possible. We are very sorry for the delay.
J
Juca
Rating: 1 out of 5
Does not stick to certain fabrics (e.g. fleece) Peels off on 1st wash.
Translated reviews
Response from Petit-Fernand
Hello Justine, We have contacted you by email to help you quickly, very sorry for this transport incident.
F
Federica
Rating: 4 out of 5
Product conforms to the description. Serious and punctual service. Recommended
Translated reviews
Response from Petit-Fernand
Thank you for your review and for being our customer ?
Z
Ziq
Rating: 3 out of 5
The label leaves after 1 wash
Translated reviews
Response from Petit-Fernand
Sorry to read this Sylvain. Please send us your photos via email so that we can understand and help you. An email has been sent to you to help you.
P
Patricia S.
Rating: 4 out of 5
I am delighted with the stickers. This is already my third order from you. They stick really well to the clothes. One star deduction because they are relatively large. The old ones were smaller and therefore practical. I have to cut off the new ones for shoes.
Translated reviews
Response from Petit-Fernand
Dear Patricia, thank you very much for your lovely review! Just to mention that the iron-on labels are smaller than the stickers ;)
M
Michaela M.
Rating: 1 out of 5
After 20 days of waiting, the order has still not arrived
Translated reviews
Response from Petit-Fernand
We are sorry to learn of this delivery anomaly by the postal services. I have sent you an email in order to find an appropriate solution. I remain at your disposal and wish you a good day. Alessio
G
Georgiana Rusu
Rating: 1 out of 5
I have not received my order yet?
Translated reviews
Response from Petit-Fernand
We are sorry for this delay in transportation. We have just sent you an email, hoping we can help you quickly.
S
Sdg83
Rating: 3 out of 5
Fast delivery, model corresponds to my order. However, the quality leaves something to be desired: it's difficult to peel off the labels because the pre-cut is not done correctly.
Translated reviews
Response from Petit-Fernand
Hi Sophie, Very sorry to hear that. Please email us the photos to help you. We have sent you an email.
C
Chemin
Rating: 4 out of 5
This is the first time I have used your services and I am completely satisfied with the order I received.
Translated reviews
D
Delphine Husson
Rating: 4 out of 5
Fast delivery and gourds to expectations
Translated reviews
C
Chrystelle Chaba
Rating: 3 out of 5
Hello, these labels are practical but increasingly difficult to remove from the substrate. Best regards Chrystelle Chaba
Translated reviews
Response from Petit-Fernand
Hi Chrystelle, Sorry to read this. You can email us your photos to help us help you better.
T
Talisa D.
Rating: 4 out of 5
Great selection of designs. You can really personalize the stickers. Our two small children can't read yet, but they immediately recognize who something belongs to from the symbol. We particularly like the adhesive labels for clothes. The iron-on ones also hold really well, but are of course a little more difficult to apply. We don't think the shoe stickers are so good. They are not really easy to apply to most small children's shoes. The fact that sand constantly gets on them means that they come off relatively quickly at the edges. If you look very closely, the adhesives also look a little pixelated.
Translated reviews
L
Lorena A.
Rating: 1 out of 5
Very long delivery time. The stickers come off the pencils are not as good quality as before. I was very disappointed
Translated reviews
Response from Petit-Fernand
Good morning, we are sorry to hear that your order did not meet your expectations. We have sent you an email about it in order to find a solution. Alessio
A
Anais Maniet
Rating: 2 out of 5
This isn't the first order I've made, but the termo-sticky labels were a disaster. Many of them didn't stick when I got back from my school trip 5 days later, more than half of them gone.
Translated reviews
Response from Petit-Fernand
Hi Anais, Very sorry to read this. We have just sent you an email so that you can send us photos of the labels that are coming off.
C
Claudia M.
Rating: 4 out of 5
The labels I ordered look great. A goodie was included. I haven't tried them yet, so I can't say anything about them yet. Great customer service.
Translated reviews
Response from Petit-Fernand
Thank you very much!
G
Giorgia Q.
Rating: 2 out of 5
It has been more than 20 days and the goods have not arrived I have sent two emails to the first one they replied to the second one no I wait a little more x see if the goods arrive and it is valid
Translated reviews
Response from Petit-Fernand
Good morning Giorgia, we are sorry to hear that you have not yet received your order. We have sent you an email to ask you to confirm the address and point you to a solution. Looking forward to your feedback Have a good day ? Alessio
Á
África Hernández
Rating: 1 out of 5
It's a shame, I placed the order on February 17, on March 11 I have not received anything, I contact them to claim it and they respond with emails hoping it will arrive soon without putting absolutely no solution. I feel that I am being taken for a ride. I will certainly not order from them again.
Translated reviews
Response from Petit-Fernand
We understand and apologize again for the delay of your order.
M
María Manzanares
Rating: 4 out of 5
All great, the lunch box a preciousness and the little wood for the backpack chulísima.... super love it.
Translated reviews
Response from Petit-Fernand
Thank you very much for your comment Maria :)
E
Elisa
Rating: 1 out of 5
Unfortunately, I had ordered something else. Unfortunately, a solution to the problem was not found when I contacted customer service.
Translated reviews
Response from Petit-Fernand
Hello, as already explained, we naturally do not make any changes to customer orders. You have received exactly what you ordered. We are sorry if you are not satisfied with what you ordered.
A
Amandine Brière
Rating: 4 out of 5
Very practical and fast. The only negative point is that some labels are difficult to remove from the checkbook, or are badly cut.
Translated reviews
B
Barbara
Rating: 4 out of 5
I am very satisfied with my order of heat labels,arrived by mail,packaged well and well made. Thank you.
Translated reviews
Response from Petit-Fernand
We thank you for your review. Have a great day and see you soon on Petit-Fernand! ?
Y
Yolande Marion
Rating: 4 out of 5
I received my labels very quickly, but I had to pay 950 to be sure of receiving them quickly. I was really in a hurry. I think the urgent rate is so expensive! It's a shame.
Translated reviews
H
Heike
Rating: 1 out of 5
The stickers themselves are visually very nice and shipping was fast. Unfortunately, the stickers don't stick. I ordered one sticker out of 20, tried it out and washed the T-shirt with it (washing machine as usual) and the label stuck to the porthole of the washing machine after a short time. I find this fact very sobering, what a shame!
Translated reviews
Response from Petit-Fernand
We are very sorry that you are not satisfied with the quality of the labels. We have just contacted you by email so that we can help you further.
A
Alessia L.
Rating: 4 out of 5
Not very fast shipping consider though that the shipping starts from France. Very nice labels and also very nice packaging that allows not to lose them. I tested the labels on the items for now. Bottle put in dishwasher the label did not come off and did not lose its initial color.
Translated reviews
Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?
J
Joséphine
Rating: 3 out of 5
Average because the iron-on label has already come off when washed at 30 degrees.
Translated reviews
Response from Petit-Fernand
Hello Joséphine, I'm sorry to hear that. Please contact us via our contact form and send us photos of the labels, so that we can help you.
N
Nwel
Rating: 4 out of 5
Satisfied with the product. But it's a shame we can't make small orders of less than 9 euros.
Translated reviews
K
Katharina W.
Rating: 1 out of 5
Still nothing has arrived
Translated reviews
Response from Petit-Fernand
Good morning! This must not be! We have just contacted you by email so that we can find a solution quickly.
A
Aliénor Wagner
Rating: 4 out of 5
Very satisfied. Product conforms to what I ordered.
Translated reviews
Response from Petit-Fernand
Thank you very much for your comment Aliénor :)
A
Airlou
Rating: 2 out of 5
Order placed on 21/02, not yet delivered on 08/03
Translated reviews
Response from Petit-Fernand
Hello, We are sorry for the delay in delivery. We have just sent you an email to help you as soon as possible.
We use cookies for audience measurement and improving user experience.
English 