Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 688 published reviews
5 47,9k 85% 4 3 495 6% 3 1 495 3% 2 1 027 2% 1 2 723 5%

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 1, 2, 3 and 4 stars

Reset filters
A
Adeline G.
Rating: 4 out of 5
following a purchase from 28/08/2025
Good quality, very nice labels
Translated reviews
F
Francesca P.
Rating: 3 out of 5
following a purchase from 19/08/2025
The labels are fantastic, the customer service is attentive and knowledgeable, but the deliveries leave much to be desired.
Translated reviews
Response from Petit-Fernand
Dear Francesca,

Thank you for your feedback. We are happy that you appreciated our labels and customer service. We apologize for the issues related to deliveries and are working to improve this aspect. Your opinion is very important to us.

Best regards,
Giulia from Petit-Fernand
E
Eléonore L.
Rating: 3 out of 5
following a purchase from 28/08/2025
I am satisfied with my order, received quickly and in line with my expectations. A small downside, I paid for envelopes, I did not receive the invoice and moreover, some were dirty. I wrote to customer service, I was told that the defective envelopes would be resent but I am still waiting for them after a month. Really a shame.
Translated reviews
Response from Petit-Fernand
Hello Eléonore,

Thank you for taking the time to share your feedback regarding your order. We are pleased to hear that you are satisfied with the speed of delivery and the compliance of your order. However, we are sorry to learn that you encountered issues with the envelopes and the tracking of your request. We take your comments very seriously and we will ensure that our customer service does what is necessary to resolve this situation as soon as possible. We have contacted you in this regard by email :)

Thank you for your understanding and your patience.

Best regards,
Giulia C-Monetiquette
T
Thierry D.
Rating: 4 out of 5
following a purchase from 29/08/2025
Good purchase
Translated reviews
J
Julia D.
Rating: 3 out of 5
following a purchase from 18/08/2025
I think it's good that you can quickly and easily access the old design through reordering, unfortunately, the font I used is no longer available. Now I couldn't make any changes without a new font...
Translated reviews
Response from Petit-Fernand
Good day, Julia,
Thank you very much for your positive review! In fact, our policies are regularly updated to meet everyone's taste. 
Have a nice day,
Customer Service EsIstMeins
S
Sihem T.
Rating: 1 out of 5
following a purchase from 29/08/2025
I ordered on August 28 and I have never received my order, it's outrageous!!!
Translated reviews
Response from Petit-Fernand
Hello Sihem,

Thank you for taking the time to share your opinion. We are sorry to hear that you have not received your order.
Please contact us via our website with your order number. We will help you.

Have a nice day,
The C-MonEtiquette team
Y
Yseult M.
Rating: 1 out of 5
following a purchase from 29/08/2025
Very disappointed! No news about the mistake made. The received labels do not match either the name or the images. I hope the necessary will be done quickly!!
Translated reviews
Response from Petit-Fernand
Hello Yseult,

Thank you for taking the time to share your experience, even though we are sorry to learn of your disappointment. We take your feedback very seriously and are committed to resolving this situation as soon as possible. I have seen in the system that our customer service team has already resolved the issue and sent you new labels.

We apologize for this inconvenience and thank you for your understanding.

Best regards,
Giulia C-Monetiquette
R
Raphaëlle D.
Rating: 4 out of 5
following a purchase from 29/08/2025
It's not bad! It's practical, we'll see after many washes.
Translated reviews
C
Claudia B.
Rating: 2 out of 5
following a purchase from 19/08/2025
Many of the stickers broke when taking them out.
Translated reviews
Response from Petit-Fernand
Hello Claudia,

I am very sorry about this anomaly with your order. Your labels should not break when taking them out.
We have just contacted you to help you.

Have a good day,
Camille Petit-Fernand
A
Amandine M.
Rating: 3 out of 5
following a purchase from 28/08/2025
I am satisfied with the labels but not with the water bottle. Although very pretty, it leaks and is not waterproof.
Translated reviews
Response from Petit-Fernand
Hello Amandine,

Thank you for taking the time to share your feedback. We are pleased to hear that you are satisfied with our labels. However, we are sorry to learn that the water bottle does not meet your expectations and has issues with waterproofing. We take your feedback very seriously and invite you to contact our customer service to find an appropriate solution. Your satisfaction is our priority.

Best regards,
Giulia from C-Monetiquette
S
Sandra W.
Rating: 4 out of 5
following a purchase from 19/08/2025
I was a little disappointed that the labels received looked so ‘sticky paperish’. I’m hoping they perform better than they look. But I bought them as a little gift for someone, so may never find out!
Response from Petit-Fernand
Dear Sandra,

Thank you for your feedback and for choosing Petit-Fernand for your gift! We're glad to hear you appreciated our products overall. We're sorry to hear that the labels didn't meet your expectations visually. Please rest assured that they are designed for durability and performance. We hope that the recipient enjoys them! If you have any further questions or need assistance, feel free to reach out.

Best regards,
Giulia Petit-Fernand
A
Aline A.
Rating: 1 out of 5
following a purchase from 27/08/2025
The sticker is poorly stuck on the box. There are air bubbles, I am disappointed.
Translated reviews
Response from Petit-Fernand
Hello Aline,

Thank you for your feedback. We are sorry to learn that the sticker did not meet your expectations. Your satisfaction is important to us, and we would like to resolve this issue. Please feel free to contact us directly so that we can provide you with a solution.

Best regards,
Giulia from C-Monetiquette.
M
Margaux G.
Rating: 3 out of 5
following a purchase from 28/08/2025
The decorations around the name on the label are mostly on the border. Once detached, there is little decoration on the label. I had chosen a solid color the previous time, it was better. A bit disappointed.
Translated reviews
Response from Petit-Fernand
Dear Margaux,

Thank you sincerely for your constructive feedback regarding our C-Monetiquette site. We take your comments about the decoration of the labels into account to improve our products. Please feel free to share your preferences so that we can better meet your expectations in the future.

Best regards,
Giulia from C-Monetiquette
A
Ana B.
Rating: 3 out of 5
following a purchase from 29/08/2025
The bottle has a grainy appearance, it did not match the previous one purchased.
Translated reviews
Response from Petit-Fernand
Hello Ana,

Thank you for your feedback and your review. We are sorry to hear that the bottle does not meet your expectations in terms of appearance. Your opinion is valuable and helps us improve our products. Please feel free to contact us if you need assistance or if you would like to discuss your experience further.

Best regards,
Giulia from C-Monetiquette
E
Elodie F.
Rating: 4 out of 5
following a purchase from 28/08/2025
Practice
Translated reviews
M
Morgane J.
Rating: 2 out of 5
following a purchase from 28/08/2025
Peels off very easily. I am disappointed with my order.
Translated reviews
Response from Petit-Fernand
Hello Morgane,

Thank you for taking the time to share your feedback. We are sorry to hear that our product did not meet your expectations. Your feedback is valuable and helps us improve our services. Please feel free to contact us to discuss your experience.

Best regards,
Giulia C-Monetiquette
S
Stéphanie D.
Rating: 2 out of 5
following a purchase from 28/08/2025
Very disappointed with my order this year. The labels detach very poorly, several were torn to be able to peel them off.
Translated reviews
Response from Petit-Fernand
Hello Stéphanie,

Thank you for taking the time to share your experience with us. We are truly sorry to learn that the labels did not meet your expectations. Your feedback is valuable and will help us improve the quality of our products. Please feel free to contact us directly, we would be happy to find a solution that works for you.

Best regards,
Giulia C-Monetiquette
É
Élisabeth P.
Rating: 1 out of 5
following a purchase from 28/08/2025
I bought several things on this site (backpack + snack box + water bottle) and I am very disappointed with the water bottle: my son cannot drink from it, the suction through the straw is difficult. After testing it myself, I also cannot comfortably suck the water. I have to unscrew the cap for every sip... Really a shame, I regret this purchase.
Translated reviews
Response from Petit-Fernand
Hello Élisabeth,

Thank you for taking the time to share your experience. We are sincerely sorry to hear that the water bottle did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously.

We hope that the cap we sent you meets your expectations :)

Best regards,
The C-Monetiquette team
N
Nathalie L.
Rating: 3 out of 5
following a purchase from 28/08/2025
I love your labels. My children do too. They are part of their daily universe. However, the mini labels do not stick on crayons and markers as soon as the school year starts. I don't know if it's just bad luck for our batch (two sets for two children, same problem)
Translated reviews
Response from Petit-Fernand
Hello Nathalie,

Thank you very much for your feedback on our labels. We are delighted to learn that they are part of your children's daily life!

We are sorry to hear that the mini labels do not stick on crayons and markers. This is not an experience we want for our customers. We have just contacted you by email to offer you a solution :)

Your satisfaction is our priority. Thank you again for your feedback!

Best regards,
Alice C-Monetiquette
S
Stephanie O.
Rating: 4 out of 5
following a purchase from 28/08/2025
I take all the labels from your site every year, but this year two problems: the minis (for pens..) which are usually great were very difficult to peel off and also it was not the visual seen on the computer. The dino was present but the jungle background was completely masked, it was a dark green instead. Very disappointed child! Knowing that we would have chosen a more suitable colored background. Fast delivery as paid. Super nice free stickers, my son loved them.
Translated reviews
F
Fanny G.
Rating: 3 out of 5
following a purchase from 28/08/2025
The water bottles are beautiful but my daughter refused to drink from them because of the plastic smell of the straw. I was embarrassed myself.
Translated reviews
Response from Petit-Fernand
Hello Fanny,

Thank you for your feedback and experience. We are delighted that you find our water bottles beautiful, but we are sorry to hear that the smell of the straw was an issue. Your feedback is valuable and we will examine it closely to improve the quality of our products. We have just sent you an email to find a solution to this problem :)

Best regards,
The C-Monetiquette team
C
Cyndie S.
Rating: 1 out of 5
following a purchase from 12/08/2025
My daughter has been in school for 2 weeks and this evening when I picked her up from school, I noticed that her water bottle is broken. The tab to open the spout to drink has broken. She can no longer open her water bottle. Really disappointing for the price, I am let down.
Translated reviews
Response from Petit-Fernand
Hello Cyndie,

Thank you for sharing your feedback. We are sorry to hear that your daughter's water bottle did not meet your expectations. We are committed to the quality of our products and would be happy to help you resolve this issue. We have just contacted you by email to propose a solution :)

Best regards,

Alice C-Monetiquette
M
Marcarini L.
Rating: 2 out of 5
following a purchase from 18/08/2025
Unlike the clothing labels I bought a long time ago, which I was extremely satisfied with, unfortunately this time it was not the same with the object labels. They are indeed too stiff, causing the ends to lift and easily detach from items like pencils. I am very sorry, but this time I am not satisfied at all.
Translated reviews
Response from Petit-Fernand
Good morning Laura,

Thank you for sharing your experience with us. We are sorry to learn that the object labels did not meet your expectations. Your feedback is valuable and will help us improve our products. We invite you to contact our customer service for any further assistance.

Best regards,
Giulia from Petit-Fernand
W
Widad A.
Rating: 1 out of 5
following a purchase from 28/08/2025
A real hassle to peel them off, I do not recommend at all.
Translated reviews
Response from Petit-Fernand
Hello Widad,

Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with our products. Your feedback is valuable and will help us improve our offerings. We have just contacted you by email to propose a solution :)

Best regards,
Alice C-Monetiquette
J
Julia K.
Rating: 2 out of 5
following a purchase from 17/08/2025
The shipment took three times longer even though I paid for express shipping, the bottles I ordered are very good but hard to open for 3 and 4 year olds, they can't take them to school at the moment because they can't open them without the help of an adult.
Translated reviews
Response from Petit-Fernand
Hello Julia,

Thank you for your comment. We apologize for the delay in shipping and take note of the difficulty in opening the bottles. We will work to improve both aspects.

Thank you for trusting us!

Have a good day,
Camille Petit-Fernand
J
Johana J.
Rating: 4 out of 5
following a purchase from 28/08/2025
Great company, very sticky label (for the one to stick and leave) but for the heat-adhesive one, not as satisfied, some have come off. Too bad.
Translated reviews
A
Audrey Z.
Rating: 4 out of 5
following a purchase from 27/08/2025
Looks like good quality, we'll see over time if it doesn't wear out quickly
Translated reviews
A
Adeline R.
Rating: 4 out of 5
following a purchase from 27/08/2025
Rather quick delivery during this back-to-school period, products that seem to me to be of good quality. A little extra would be a brief user manual for the ink stamp, I have never loaded this type of stamp and I searched a bit (but I assure you, it didn't kill me either)
Translated reviews
C
Carmela D.
Rating: 4 out of 5
following a purchase from 27/08/2025
Order received on time and as expected. Very practical
Translated reviews
S
Sarah O.
Rating: 2 out of 5
following a purchase from 17/08/2025
The labels came off in their first wash and didn’t survive the tumble drying either. Followed all instructions.
Response from Petit-Fernand
Hello Sarah,

Thank you for taking the time to share your feedback.
We’re sorry to hear that you experienced an issue with our products after the first wash.
Your feedback is valuable to us, and we’d like to discuss it further to find a suitable solution.
Please don’t hesitate to contact our customer service team — we’re here to help.

Best regards,
Giulia Petit-Fernand Team
C
Céline P.
Rating: 4 out of 5
following a purchase from 27/08/2025
Very well-made site and top-notch after-sales service. I recommend it because it's also very fast.
Translated reviews
I
Isabelle M.
Rating: 2 out of 5
following a purchase from 27/08/2025
The clothing labels come off at the first wash
Translated reviews
Response from Petit-Fernand
Hello Isabelle,

Thank you for taking the time to share your opinion. We are sorry to hear that you encountered a problem with our labels. The quality of our products is essential to us, and we want to assure you that we take your feedback very seriously. Please feel free to contact us directly so that we can offer you a solution. Your satisfaction is our priority.

Best regards,
Giulia C-Monetiquette
M
Melanie M.
Rating: 3 out of 5
following a purchase from 11/08/2025
Personalized water bottle, the letters fade after 2 weeks.
Translated reviews
Response from Petit-Fernand
Hello Mélanie,

Thank you for taking the time to share your opinion on our personalized water bottle. We are sorry to learn that the letters faded quickly. I saw that customer service has sent you a replacement for the defective bottle. Your feedback is valuable and helps us improve our products.
Best regards,
Giulia from C-Monetiquette
E
Evelyne B.
Rating: 4 out of 5
following a purchase from 15/07/2025
very appreciated by the little girl, she used the water bottle right away
Translated reviews
A
Anne A.
Rating: 3 out of 5
following a purchase from 27/08/2025
Really great labels! For the bags, too bad the first name is a bit small...
Translated reviews
Response from Petit-Fernand
Hello Anne,

Thank you very much for your feedback! We are delighted that you appreciate our labels. We take note of your comment regarding the size of the first name and will incorporate it into our reflections to improve our products. Please feel free to reach out to us if you have any other suggestions.

Best regards,
Giulia from C-Monetiquette
I
Imogen F.
Rating: 1 out of 5
following a purchase from 01/07/2025
They've all unstuck after 1 wash or fallen out of my sons rain jacket and shoes. The stick is terrible. Complete waste of money as you'll need a new sticker every time you wash the clothes or weekly for rain jackets etc.
Response from Petit-Fernand
Hello Imogen,

Thank you for your feedback.
We’re sorry to hear that our stickers did not meet your expectations.
Customer satisfaction is our top priority, and we take your comments very seriously.

We invite you to contact our customer service team so we can better understand your situation and find a suitable solution.
Your feedback helps us improve our products and ensure their quality.

Thank you for your understanding and your trust.

Giulia Petit-Fernand Team
M
Margareth C.
Rating: 2 out of 5
following a purchase from 27/08/2025
The labels were printed with small mentions on the right (unintelligible) that should not have been there.
Translated reviews
Response from Petit-Fernand
Hello Margareth,

Thank you for taking the time to share your opinion. We are sorry to learn that your experience with our labels did not meet your expectations. Please know that your comment is valuable and we are examining it carefully to improve our service. Do not hesitate to contact us directly to resolve this issue. Your satisfaction is our priority.

Best regards,
Giulia from C-Monetiquette
M
Marine R.
Rating: 3 out of 5
following a purchase from 27/08/2025
I love the concept but a bit disappointed with the outcome between the design on the site and the result upon receipt.
Translated reviews
Response from Petit-Fernand
Hello Marine,

Thank you very much for taking the time to share your feedback on C-Monetiquette. We are glad that you like our concept, but we are sorry to hear that the outcome did not meet your expectations. Your feedback is valuable and will help us improve the quality of our products. Please feel free to contact us directly to discuss your experience.

Best regards,
Giulia C-Monetiquette
N
Nakou T.
Rating: 3 out of 5
following a purchase from 27/08/2025
The labels are very pretty but not strong enough! I preferred the previous ones that are applied with an iron because the last ones I received for the return do not hold up after a machine wash and that is very unfortunate
Translated reviews
Response from Petit-Fernand
Hello Nakou,

Thank you for your feedback and we are glad that you like the labels aesthetically. We are sorry to hear that they do not meet your expectations in terms of durability. Your feedback is valuable and we take it into account to improve the quality of our products. Please feel free to contact us directly to discuss your experience, we would be happy to find a solution for you.

Best regards,
Giulia from C-Monetiquette
R
Ronan T.
Rating: 3 out of 5
following a purchase from 27/08/2025
Good product but one item was missing from the package
Translated reviews
Response from Petit-Fernand
Hello Ronan,

Thank you for your feedback regarding your order on our C-Monetiquette site. We are glad that you appreciated our products, but we are sorry to hear that an item was missing from your package. We invite you to contact us directly so we can resolve this issue as soon as possible. Your satisfaction is our priority.

Best regards,
Giulia C-Monetiquette
We use cookies for audience measurement and improving user experience.