Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Good product but one item was missing from the package
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Response from Petit-Fernand
Hello Ronan,
Thank you for your feedback regarding your order on our C-Monetiquette site. We are glad that you appreciated our products, but we are sorry to hear that an item was missing from your package. We invite you to contact us directly so we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
Giulia C-Monetiquette
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Faustine P.
Rating: 2 out of 5
following a purchase from 27/08/2025
The labels come off with each wash
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Response from Petit-Fernand
Hello Faustine,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered issues with our labels. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly so we can find a suitable solution.
Best regards,
Giulia from C-Monetiquette
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Mélissa F.
Rating: 4 out of 5
following a purchase from 26/08/2025
I received a sheet in someone else's name
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Julie L.
Rating: 4 out of 5
following a purchase from 26/08/2025
The models are just not rethought often enough. For several years, the same customization options have been offered. It's a shame! That's why I'm taking away one star.
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Cassandra G.
Rating: 4 out of 5
following a purchase from 26/08/2025
Good
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Susana P.
Rating: 4 out of 5
following a purchase from 26/08/2025
Disappointed. The visual of the decor and the first name seemed bigger
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Barbara P.
Rating: 1 out of 5
following a purchase from 16/08/2025
Good afternoon, this is the third year I buy the complete sticker pack, and they have come pixelated with low quality in the paper and ink. Very sad, to be honest. They used to be great, now they are changing. Thank you
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Response from Petit-Fernand
Hello Barbara,
Thank you for sharing your opinion.
I'm sorry that your labels arrived pixelated. I just contacted you to help you
Have a good day,
Camille Petit-Fernand
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Nadia K.
Rating: 1 out of 5
following a purchase from 26/08/2025
Big disappointment! I ordered 90 labels for objects, I received 60 labels for clothing. If you want to make a complaint, the address is in Corsica and is called Étiquettes Folies, and they do not respond! I strongly advise against.
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Response from Petit-Fernand
Hello,
after checking, you did indeed place an order with us, C-MonEtiquette, for 60 labels for clothing, which you have received. However, the order for 90 labels for objects seems to have been made with another company, Étiquettes Folies, which has no connection with us.
We remain at your disposal for any questions regarding your C-MonEtiquette order.
Best regards,
Chiara, C-MonEtiquette
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Laura D.
Rating: 1 out of 5
following a purchase from 20/08/2025
I did not receive my order...
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Response from Petit-Fernand
Hello Laura,
thank you for your feedback and your loyalty. Our customer service has already contacted you and has resolved this situation.
Best regards,
Chiara C-MonEtiquette
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Romain M.
Rating: 1 out of 5
following a purchase from 26/08/2025
Never received my order
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Response from Petit-Fernand
Hello Romain,
thank you for your feedback and your loyalty. Our customer service has already contacted you and has proceeded to resolve this situation.
Best regards,
Chiara C-MonEtiquette
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Elena R.
Rating: 2 out of 5
following a purchase from 26/08/2025
10 days to receive an order seems like a lot
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Response from Petit-Fernand
Hello Elena,
Thank you for your feedback. We are sorry to hear that the delivery time did not meet your expectations. Please know that we are constantly working to improve our timelines to provide you with a better experience. Do not hesitate to contact us with any questions.
Best regards,
Chiara C-Monetiquette
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Jean Louis D.
Rating: 1 out of 5
following a purchase from 18/08/2025
I still haven't received my order, can you do what is necessary, thank you
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Response from Petit-Fernand
Hello Jean Luis,
thank you for your feedback and your loyalty. Our customer service has already contacted you and has proceeded to resolve this situation.
Best regards,
Chiara C-MonEtiquette
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Severine D.
Rating: 1 out of 5
following a purchase from 24/08/2025
I received my package in 2x and one item is missing
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Response from Petit-Fernand
Hello Severine,
we are sorry for this issue when receiving your order. Our customer service has already contacted you and has provided a solution to your request.
Best regards,
Chiara C-MonEtiquette
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Audrey S.
Rating: 1 out of 5
following a purchase from 25/08/2025
Very satisfied with the labels. But this is the first time I order something other than labels and I am disappointed. I just received the order that had been delayed and it is not the right design..
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Response from Petit-Fernand
Hello Audrey,
thank you for your feedback and your loyalty. We are sorry for this design error. Our customer service has already contacted you and has resolved this situation.
Best regards,
Chiara, C-MonEtiquette
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Marie M.
Rating: 4 out of 5
following a purchase from 26/08/2025
Very happy with the textile labels. However, the font size for the stamps is too small
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Anjaratiana Léonie M.
Rating: 1 out of 5
following a purchase from 26/08/2025
Delay in the delivery of the order and lack of responsiveness and follow-up from customer service.
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Response from Petit-Fernand
Hello,
Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order was disrupted and that our customer service did not meet your expectations. Your feedback is valuable and will help us improve our responsiveness.
Best regards,
Chiara C-Monetiquette
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Florence M.
Rating: 2 out of 5
following a purchase from 26/08/2025
Way too expensive, the cup is small, only one image, and we'll see about its durability over time.
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Response from Petit-Fernand
Hello Florence,
Thank you for your feedback. We understand your concerns regarding the price and size of the cup. Our products are designed with quality materials to ensure their durability. We appreciate your comments and will work to improve our offer. Please feel free to contact us if you have any other questions.
Best regards,
Chiara C-Monetiquette
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Mohammed M.
Rating: 1 out of 5
following a purchase from 26/08/2025
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Response from Petit-Fernand
Hello Mohammed,
We are sorry to hear that our labels do not meet your satisfaction. Our customer service will contact you by email to assist you as best as possible.
Best regards,
Chiara C-MonEtiquette
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Julien D.
Rating: 1 out of 5
following a purchase from 25/08/2025
The items are in accordance with the description, but the fast delivery method by Chronopost, which is very expensive, was useless; I received it 7 days after the shipment by the company. So don't pay for fast delivery because that's not the case.
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Response from Petit-Fernand
Hello Julien,
We are sorry for this inconvenience regarding the delivery. We have just contacted you to help you and quickly find a solution.
Best regards,
Chiara, C-MonEtiquette
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Laura G.
Rating: 4 out of 5
following a purchase from 16/08/2025
All good
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Erwann V.
Rating: 4 out of 5
following a purchase from 25/08/2025
Very good!
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Fidaa B.
Rating: 1 out of 5
following a purchase from 24/08/2025
Order not received
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Response from Petit-Fernand
Hello,
we are sorry that you have not received your order. Our customer service has already contacted you to assist and has sent a new package.
Best regards,
Chiara, C-MonEtiquette
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Valentine W.
Rating: 1 out of 5
following a purchase from 25/08/2025
Order for the return still nothing received
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Response from Petit-Fernand
Hello Valentine,
we are sorry for this delay regarding the delivery. We have just contacted you to assist and quickly find a solution.
Best regards,
Chiara, C-MonEtiquette
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Pascaline T.
Rating: 1 out of 5
following a purchase from 25/08/2025
Very disappointed! I pay an extra fee to be delivered quickly and it takes more than a week to receive my product when it was supposedly sent in 24 hours! It was something urgent so I am disappointed.
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Response from Petit-Fernand
Hello Pascaline,
we are sorry for this setback regarding the delivery. We have just contacted you to help you and quickly find a solution.
Best regards,
Chiara, C-MonEtiquette
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Fiore I.
Rating: 4 out of 5
following a purchase from 15/08/2025
Great purchase, I will definitely buy again, but the delivery times need to be improved as they are a bit too long.....
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Cécile D.
Rating: 1 out of 5
following a purchase from 24/08/2025
I bought labels recently and many of them came off after the first machine wash. I am surprised because I had made a purchase two years ago and that did not happen.
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Response from Petit-Fernand
Hello Cécile,
Thank you for taking the time to share your experience. We are sorry to learn that the labels you purchased did not meet your satisfaction. Your feedback is valuable to us, and we will review it to improve the quality of our products. Please do not hesitate to contact us directly so we can assist you better.
Best regards,
Giulia C-Monetiquette
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Chantal C.
Rating: 4 out of 5
following a purchase from 11/08/2025
A guarantee.
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Jennifer T.
Rating: 1 out of 5
following a purchase from 25/08/2025
It does not stick properly on the clothes
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Response from Petit-Fernand
Hello Jennifer,
Thank you for taking the time to share your feedback. We are sorry to learn that our products did not meet your expectations regarding adhesion. Your feedback is valuable and will help us improve our products. Please do not hesitate to contact us if you need assistance or if you would like to discuss your experience.
Best regards,
Giulia C-Monetiquette
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Océane L.
Rating: 1 out of 5
following a purchase from 25/08/2025
It is noted that we can rectify our order if we notice our mistake quickly. Mistake noticed within 3 hours but very difficult +++ to change the order. I am first asked for additional information even though it was an order with a single product and my first email already contained the requested information, only to receive a response the next day where I have to send within 30 minutes the wish to cancel my order. Let's just say that 30 minutes is very short when we are working and do not have our nose on the phone. I managed with it, but I would not recommend
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Response from Petit-Fernand
Hello,
We are sincerely sorry for the inconvenience caused and thank you for taking the time to share your experience.
We fully understand your frustration regarding the very short deadlines to modify or cancel an order. Indeed, our goal is to start production as quickly as possible to ensure fast shipping and allow our customers to receive their product in the best possible time.
That is why modification requests must be made within a very limited timeframe. After this period, the process is already underway and it becomes very difficult, if not impossible, to intervene without delaying the entire production chain.
That said, we take your feedback into account to further improve our communication and responsiveness. We hope to have the opportunity to fully satisfy you on your next order.
Best regards,
Giulia C-Monetiquette
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Perrotta E.
Rating: 1 out of 5
following a purchase from 10/08/2025
The writing on a stamp is not straight, and when I print, the ink comes out sideways.
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Response from Petit-Fernand
Good morning Elena,
Thank you for your feedback. We are sorry to learn that you encountered problems with the stamp and the ink. Your experience is important to us, and we are working to improve the quality of our products. We invite you to contact us directly to resolve the situation.
Best regards,
Giulia from Petit-Fernand
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Andretta M.
Rating: 3 out of 5
following a purchase from 14/08/2025
Labels beautiful as graphics, but very difficult to peel off the sheet. Too bad, the first time I found them great, this time they were poorly cut.
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Response from Petit-Fernand
Dear Marta, thank you for your feedback. We are glad that you appreciated the graphics of the labels, but we are sorry to hear that you had difficulty peeling them off. We will take your comment into consideration to further improve the quality of our products.
Giulia Petit-Fernand
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Solene N.
Rating: 1 out of 5
following a purchase from 25/08/2025
Not satisfied at all! I received labels with a name and surname that do not match my order at all! Help!
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Response from Petit-Fernand
Hello Solene,
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your order did not meet your expectations. Your satisfaction is our priority, and we would like to resolve this issue as soon as possible. I have contacted you by email to discuss directly.
Best regards,
The C-Monetiquette team
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Julie L.
Rating: 4 out of 5
following a purchase from 23/08/2025
I am very satisfied with the products received in terms of quality. However, the last order I placed has a small defect. During the order, the name and surname were clearly visible on the proof. Unfortunately, upon receiving it, I saw that my child's name was not visible as the colors were close but not similar due to the gradients of the background color. What a shame.
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Sophie D.
Rating: 1 out of 5
following a purchase from 25/08/2025
Labels ordered on 25/08 with standard delivery of 5-10 days. It is now 9/09 and I still haven't received anything while I was assured that I would receive them by 8/09 at the latest: what a disappointment!
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Response from Petit-Fernand
Hello Sophie,
Thank you for taking the time to share your experience. We are sorry to hear that your order did not arrive within the expected timeframe. We have processed a refund for your order.
Best regards,
Alice C-Monetiquette
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Tesse V.
Rating: 1 out of 5
following a purchase from 12/07/2025
The adhesive came off after two days of use. For the cost incurred, I expected something more resistant and durable.
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Response from Petit-Fernand
Good morning Valentina,
Thank you for your feedback. We are sorry to learn that you encountered a problem with the adhesive. Customer satisfaction is fundamental to us and we are keen to constantly improve. We invite you to contact our customer service to resolve the situation.
Best regards,
Giulia from Petit-Fernand
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France-Lize T.
Rating: 2 out of 5
following a purchase from 24/08/2025
On the first wash, all the labels peeled off. I usually order every year and normally they do not budge. Maybe a change in the glue composition but I am quite disappointed this time.
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Response from Petit-Fernand
Hello France-lize,
Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our labels. Please know that customer satisfaction is our priority. We take your comments very seriously and will forward them to our team to improve our products. Please do not hesitate to contact us directly if you would like to discuss your situation.
Best regards,
Giulia C-Monetiquette
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Sylvie R.
Rating: 4 out of 5
following a purchase from 25/08/2025
Fast shipping
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Corinne O.
Rating: 3 out of 5
following a purchase from 24/08/2025
These are not the right labels I wanted
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Response from Petit-Fernand
Dear Corinne,
Thank you for taking the time to share your feedback. We are sorry to learn that the labels received do not meet your expectations. We have just sent you an email to resolve the issue. Your satisfaction is our priority.
Best regards,
Giulia from C-Monetiquette
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Assa Corinne O.
Rating: 1 out of 5
following a purchase from 24/08/2025
The labels are of poor quality because after the first wash, they all came off
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Response from Petit-Fernand
Hello Assa Corinne,
Thank you for taking the time to share your experience. We are sorry to learn that you encountered problems with the quality of our labels. Your feedback is valuable and will help us improve our products. Please do not hesitate to contact us directly so we can assist you.
Best regards,
Giulia from C-Monetiquette
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Wendy M.
Rating: 1 out of 5
following a purchase from 24/08/2025
Does not hold after 1 wash
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Response from Petit-Fernand
Hello Wendy,
Thank you for taking the time to share your experience with C-Monetiquette. We are sincerely sorry to hear that our products did not meet your expectations after a wash. Your satisfaction is our priority, and we are committed to improving the quality of our offerings. Please do not hesitate to contact us directly, we would be happy to find a solution together.
Best regards,
Giulia C-Monetiquette
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