Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The labels are of lower quality than my previous orders, and in my notebook, I had labels that were in the name of another person
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Response from Petit-Fernand
Hello Alexandra,
thank you for your feedback. We are sorry to hear that the quality of your labels does not meet your expectations and that you encountered a problem with your notebook. Please be assured that we take your comments very seriously and we will look into this to improve our service.
Giulia Petit-Fernand
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Eva S.
Rating: 1 out of 5
following a purchase from 21/08/2025
My labels arrived stapled in a booklet, but the two large staples were placed beyond the spine, so I ended up with some of the labels damaged by the staples, and the special paper for thermal bonding the labels was missing.
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Response from Petit-Fernand
Hello Eva,
Thank you for your feedback and we are sincerely sorry to learn that your experience did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously.
We will examine this delivery issue and ensure that it does not happen again. We have just contacted you by email with a solution
Have a nice day,
Camille C-Monetiquette
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Emilie L.
Rating: 1 out of 5
following a purchase from 24/08/2025
Very disappointed! I ordered 2 notebooks (10 self-adhesive labels + 10 iron-on labels per notebook). The first notebook arrived with the wrong name and the second notebook arrived with 10 missing labels... I would not recommend this site, not serious at all...
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Response from Petit-Fernand
Hello Emilie,
Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order did not meet your expectations. Your satisfaction is our priority, and we are committed to correcting these errors. We have contacted you to resolve this issue as quickly as possible!
Best regards,
The C-Monetiquette team
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Isabelle M.
Rating: 4 out of 5
following a purchase from 24/08/2025
I commented on the labels for my children's return to school. I received the mail on time, however, the notebook inside did not belong to me and belonged to another person. I called and the problem was resolved quickly as the advisor took care of my notebook promptly and sent it to me via express delivery. I received my label notebook on time and my children were delighted. A little adrenaline rush before the return to school, but everything ended well thanks to the advisor C-Monétiquette.
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Lucie M.
Rating: 1 out of 5
following a purchase from 24/08/2025
I ordered labels with my son's name but received a different name
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Response from Petit-Fernand
Hello Lucie,
Thank you for taking the time to share your experience. We are sorry to learn that your order was not processed correctly. Your satisfaction is our priority, and we would like to resolve this issue quickly.
We hope that the solution provided met your expectations : )
Best regards,
The C-Monetiquette team
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Carlos N.
Rating: 4 out of 5
following a purchase from 24/08/2025
Good
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Magali S.
Rating: 4 out of 5
following a purchase from 24/08/2025
2nd time I order in 4 years. The labels are beautiful and sturdy but a bit expensive.
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Alexandra D.
Rating: 4 out of 5
following a purchase from 24/08/2025
Fast and of quality. I just regret that there aren't more choices for children around ten years old. The patterns are very pretty but very childish.
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Sophie C.
Rating: 1 out of 5
following a purchase from 14/08/2025
Used named labels, followed instructions and left for 48hrs. Within first wash all labels fell off in the wash. Very disappointed
Response from Petit-Fernand
Hello Sophie,
Thank you for your feedback. We're sorry to hear about the issue you experienced with the labels. Please contact our customer service so we can assist you further and ensure your satisfaction. Your experience is important to us!
Best regards,
Giulia Petit-Fernand Team
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J-L Patrick C.
Rating: 3 out of 5
following a purchase from 24/08/2025
Quite a quick process but poorly stapled product which affects some labels
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Response from Petit-Fernand
Dear J-L Patrick,
Thank you for taking the time to share your opinion on C-Monetiquette. We are pleased that you found our service practical and quick. However, we are sorry to learn that the quality of some of our products did not meet your expectations. Please know that we take your feedback very seriously and will pass it on to our production team to improve our process. We have just proposed a solution to you by email :)
Best regards,
The C-Monetiquette team
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Stephanie M.
Rating: 4 out of 5
following a purchase from 24/08/2025
Satisfied with my purchase Quality labels and a good value for money
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Caroline M.
Rating: 2 out of 5
following a purchase from 24/08/2025
Order from 29/8 still not delivered, I understand the email indicating a delay due to high demand at the start of the school year, however, I am being asked today for my opinion on an order indicated "You will receive your order between September 6 and September 12"
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Response from Petit-Fernand
Hello Caroline,
Thank you for your feedback. We fully understand your frustration regarding the delivery delay, and we apologize for the inconvenience caused. Your opinion is valuable to us, and we are actively working to resolve this situation. We have just contacted you by email to find a solution.
Best regards,
The C-Monetiquette team
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Melyse K.
Rating: 3 out of 5
following a purchase from 24/08/2025
On some clothes, they detach with gentle machine washing
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Response from Petit-Fernand
Hello MELYSE,
Thank you for your feedback regarding the deterioration of certain garments after gentle washing. We take your comments very seriously and will examine this issue to improve the quality of our items. We have just contacted you by email to present a quick and effective solution to this problem :)
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Moufida M.
Rating: 4 out of 5
following a purchase from 21/08/2025
Perfect even after washing
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Ludvina B.
Rating: 4 out of 5
following a purchase from 24/08/2025
Top
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Estefania C.
Rating: 3 out of 5
following a purchase from 14/08/2025
They took a long time to send the package, in fact I had to claim it.
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Cecile V.
Rating: 1 out of 5
following a purchase from 24/08/2025
Honestly terrible, it smudges in the corners, and the ink overflows on the back of the fabric, very expensive for a horror
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Response from Petit-Fernand
Hello Cécile,
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your experience with C-MonEtiquette did not meet your expectations. Your feedback is valuable, and we take your comments very seriously to improve the quality of our products. We have just sent you an email and contacted you by phone to resolve this issue as quickly as possible.
Best regards,
The C-MonEtiquette team
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Jessica N.
Rating: 4 out of 5
following a purchase from 14/08/2025
The stickers themselves are lovely and my son loved helping to put them on his uniform. There was however one page that hadn’t been cut out properly so I couldn’t peel the stickers off, which was disappointing.
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Lauren J.
Rating: 1 out of 5
following a purchase from 21/08/2025
I had ordered red labels and you delivered orange labels. My son was very disappointed.
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Response from Petit-Fernand
Hello Lauren,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you received orange labels instead of red ones. We understand your son's disappointment and wish to rectify this situation.
Your satisfaction is our priority, and we are committed to providing you with effective follow-up. We have just contacted you by email to offer you a solution :)
Best regards,
The C-Monetiquette team
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Carole T.
Rating: 2 out of 5
following a purchase from 24/08/2025
Hello, I have ordered several times before, and I have never been disappointed. Except for my last order, I received one perfect notebook and the other not. I couldn't peel off the labels.
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Response from Petit-Fernand
Hello Carole,
Thank you for taking the time to share your experience. We are delighted to hear that you were satisfied with your previous orders. We apologize for the inconvenience regarding your last order. Your feedback is valuable, and we will look into this issue to ensure the quality of our products. We have just contacted you to find an effective solution to your problem.
Best regards,
The C-Monetiquette team
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Laurie L.
Rating: 2 out of 5
following a purchase from 23/08/2025
The transfer labels for clothing do not hold. They peel off even though after ironing, they were well fixed and the clothes have not been washed or worn for 72 hours after application.
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Response from Petit-Fernand
Hello Laurie,
Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our labels. We have just contacted you by email to offer you a solution :)
Best regards,
The C-Monetiquette team
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Samantha P.
Rating: 4 out of 5
following a purchase from 22/08/2025
Small problem this year, the labels of one of my children were not pre-cut... a bit annoying
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Manon B.
Rating: 3 out of 5
following a purchase from 21/08/2025
The labels peel off very poorly, the cutting was poorly done so I spend a lot of time peeling the label off the booklet! I do not find this to be of good quality.
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Response from Petit-Fernand
Hello Manon,
Thank you for taking the time to share your feedback on C-Monetiquette. We are sorry to hear that you have encountered difficulties with peeling the labels and that the quality was not up to par. Your feedback is valuable and will help us improve our products. We have just contacted you to find a solution.
Best regards,
Alice C-Monetiquette
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Samira H.
Rating: 3 out of 5
following a purchase from 23/08/2025
A bit disappointed, I have been ordering from you for many years and I find that the thermal adhesive labels do not hold as well as before. And yet I followed the same operating procedure. They all peeled off either completely or partially despite following the application instructions.
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Response from Petit-Fernand
Hello Samira,
Thank you for taking the time to share your feedback. We are sorry to hear that you have encountered problems with our thermal adhesive labels. Your loyalty is precious to us, and we take your comments very seriously. We will forward your feedback to our team to assess the situation. We have just contacted you by email to offer you solutions.
Best regards,
Alice from C-Monetiquette.
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Mirjam W.
Rating: 4 out of 5
following a purchase from 13/08/2025
Great quality, well made. Only the delivery took a bit longer than expected.
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Response from Petit-Fernand
Good day, Mirjam,
I am very pleased with your positive review – thank you for sharing your experience with us.
Have a nice day,
Customer Service EsIstMeins
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Marie Et Gabriel D.
Rating: 1 out of 5
following a purchase from 23/08/2025
The "clothing" labels do not stick to the clothing... it's more than annoying...
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Response from Petit-Fernand
Hello Marie and Gabriel,
Thank you for your feedback. We are sorry to learn that our labels do not meet your expectations. Your satisfaction is our priority and we take your comments very seriously.
Our self-adhesive labels for clothing do indeed stick to the existing labels on your clothing for optimal hold as specified on our website.
Our team is available if needed.
Have a nice day,
Camille C-Monetiquette
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Claire P.
Rating: 3 out of 5
following a purchase from 23/08/2025
On the edge of the one piece label, there are big writings (copyright?) in any case it is very ugly very disappointed after several orders
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Response from Petit-Fernand
Hello Claire,
Thank you for taking the time to share your feedback. We are sorry to learn that the appearance of the labels did not satisfy you. Your feedback is valuable and we are constantly working to improve our products.
Our team is available if needed.
Have a nice day,
Camille C-Monetiquette
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Lorena C.
Rating: 1 out of 5
following a purchase from 13/08/2025
The clothing labels come off easily after washing... I expected a really durable product. It's a shame because the design and idea are very nice.. but it's a pity to waste money like this and have to buy something to label everything again.
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Response from Petit-Fernand
Hello Lorena,
Our labels are made to withstand the washing machine and dryer up to 60°C.
You can contact our customer service for help
Good day,
Camille Petit-Fernand
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Lisa D.
Rating: 1 out of 5
following a purchase from 23/08/2025
I bought the iron-on labels... they all come off after the first wash despite following the usage instructions.
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Response from Petit-Fernand
Hello Lisa,
Thank you for taking the time to share your experience. We are sorry to hear that the iron-on labels did not meet your expectations. Your feedback is valuable, and we would be happy to help you resolve this issue. Please feel free to contact us directly to discuss a solution.
Best regards,
Giulia C-Monetiquette
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Nancy R.
Rating: 3 out of 5
following a purchase from 23/08/2025
I recently bought a textile stamp during the back-to-school week, a bit disappointed because on some garments, after the first wash, the ink fades a bit, and I got a cup with a silicone handle, I don't find it practical because the lid is difficult to close and open and the water flow drains quickly.
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Response from Petit-Fernand
Hello Nancy,
Thank you for taking the time to share your feedback on C-Monetiquette. We are sorry to hear that your experience with the textile stamp and the cup did not meet your expectations. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly to discuss these issues.
Best regards,
Giulia C-Monetiquette
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Lysele T.
Rating: 4 out of 5
following a purchase from 21/08/2025
I ordered 100 object labels for each of my daughters to mark all their school supplies. I was unpleasantly surprised to discover that the labels had not been pre-cut properly. To use them, I had to cut each label with scissors. I sent an email to customer service who sent me a new batch, this one, perfect! Thank you very much
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Sophia S.
Rating: 1 out of 5
following a purchase from 10/08/2025
The drinking bottles are unfortunately not dishwasher safe, which was not mentioned in the description. What a pity!
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Response from Petit-Fernand
Good day,
I am very surprised to read your email.
The product sheet of the drinking bottle you purchased clearly states:
"The bottle should be rinsed by hand with water.
Tip: Avoid the dishwasher to keep the design intact for a long time."
Have a nice day,
Customer Service EsIstMeins
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Coralie A.
Rating: 1 out of 5
following a purchase from 22/08/2025
The heat-adhesive labels come off after one wash at 30°C! And yet, I followed the instructions for sticking them... The sticky labels are satisfactory, however.
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Response from Petit-Fernand
Hello Coralie,
Thank you for taking the time to share your impressions. We are sorry to hear that you encountered difficulties with our heat-adhesive labels. Your feedback is essential in helping us improve the quality of our products. We are glad that you are satisfied with the sticky labels. I saw that our customer service has resolved the issue.
Best regards,
Giulia C-Monetiquette
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Garbetta I.
Rating: 1 out of 5
following a purchase from 13/08/2025
The labels do not come off the sheet...bad, bad, bad.
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Response from Petit-Fernand
Good morning Ilaria,
Thank you for sharing your experience with us. We are sorry to hear that the labels do not come off as expected. The quality of our products is a priority and we are working to resolve this type of inconvenience. Your satisfaction is important and we are committed to constantly improving.
Best regards,
Giulia from Petit-Fernand
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Aurélie P.
Rating: 3 out of 5
following a purchase from 23/08/2025
Very nice water bottle, we'll see over time if the designs hold up well. Small downside, the bottle leaks a bit if it ends up lying down in the bag. A brush to clean the straw would have been a nice addition.
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Response from Petit-Fernand
Hello Aurélie,
Thank you for taking the time to share your opinion on our water bottle. We are delighted that you find it pretty and take note of your comments regarding the durability of the designs and the leakage issue. We will also consider the idea of including a brush for cleaning. Your feedback is valuable in helping us improve our products. Please feel free to reach out to us if you have any other suggestions!
Best regards,
Giulia C-Monetiquette
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Laurianne E.
Rating: 2 out of 5
following a purchase from 23/08/2025
Disappointed with the quality of the images and colors
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Response from Petit-Fernand
Hello Laurianne,
Thank you for your feedback. We are sorry to learn that the quality of the images and colors did not satisfy you. Your opinion is valuable and we are constantly working to improve our products. Do not hesitate to contact us directly for any questions or suggestions. Your satisfaction is our priority.
Best regards,
Giulia C-Monetiquette
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Sharon C.
Rating: 1 out of 5
following a purchase from 13/08/2025
Terrible all come off school uniform I would like a refund please
Response from Petit-Fernand
Hello Sharon,
Thank you for your feedback. We're sorry to hear about the issue you experienced with the labels. Please contact our customer service so we can assist you further and ensure your satisfaction. Your experience is important to us!
Best regards,
Giulia Petit-Fernand Team
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Angélique W.
Rating: 1 out of 5
following a purchase from 23/08/2025
An item missing from the order and still waiting for a solution for 15 days
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Response from Petit-Fernand
Hello Angélique,
Thank you for your feedback. We are sorry to learn that you have encountered a problem with your order. Please know that we take your situation very seriously and we are striving to find a solution as soon as possible. Do not hesitate to contact us directly for personalized follow-up.
Best regards,
Giulia C-Monetiquette
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Kimberley C.
Rating: 3 out of 5
following a purchase from 23/08/2025
The children's names have been mixed up so I have 2 booklets with names of the 2 children, I imagine the files have been mixed up, I am wasting time looking for the labels which is a shame. This is the 3rd year I am ordering and the first time this has happened, the labels are of good quality otherwise. A shame for this little hiccup.
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Response from Petit-Fernand
Hello Kimberley,
Thank you very much for your feedback.
I am sorry to see that your order does not meet your expectations.
For your information, practical packs (nursery, kindergarten, etc.) are sent separately. The labels outside of packs are grouped in a single booklet to limit paper use.
For your next order, I invite you to contact me directly by phone so that I can better understand your needs and offer you the most suitable advice.
Giulia C-Monetiquette
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Lisa G.
Rating: 4 out of 5
following a purchase from 23/08/2025
It's very good
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