Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 700 published reviews
5 48k 85% 4 3 496 6% 3 1 495 3% 2 1 027 2% 1 2 723 5%

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 1, 2, 3 and 4 stars

Reset filters
K
Ksya C.
Rating: 4 out of 5
following a purchase from 12/08/2025
It is of high quality and has a good design. Untracked standard delivery is a bit challenging, but overall, it is good.
E
Eugénie C.
Rating: 4 out of 5
following a purchase from 22/08/2025
These labels are nice
Translated reviews
A
Amélie M.
Rating: 3 out of 5
following a purchase from 22/08/2025
An item missing from my order, which was supposed to be used for the back-to-school...
Translated reviews
Response from Petit-Fernand
Dear Amélie,

Thank you for taking the time to share your feedback. We are sincerely sorry to hear that an item was missing from your order, especially for the back-to-school period. I saw that our customer service has resolved the issue and has resent the missing product.

Best regards,
Giulia from C-Monetiquette
S
Sabrina T.
Rating: 4 out of 5
following a purchase from 22/08/2025
Happy but disappointed with the pouch, I had bought a few years ago it was presented in a cardboard envelope, it was very pretty and practical
Translated reviews
S
Silvia R.
Rating: 4 out of 5
following a purchase from 12/08/2025
Good product, however they've become quite hard to peel off, hence why 4 stars
Response from Petit-Fernand
Dear Silvia,
thank you for your feedback regarding our product. We appreciate your observation about the peeling difficulty and will certainly take this into consideration for future improvements. We are glad to hear you are generally satisfied and hope to serve you even better next time.

Giulia Petit-Fernand
R
Romain L.
Rating: 3 out of 5
following a purchase from 22/08/2025
The label booklets arrived in a torn envelope and the printing of some labels is not clear. I have already ordered several times. I had always been very satisfied... Not this time.
Translated reviews
Response from Petit-Fernand
Dear Romain,

Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your last order did not meet your expectations, particularly regarding the condition of the envelope and the quality of the printing. Your satisfaction is our priority and we take your comments very seriously. Please feel free to contact us directly so we can resolve this issue as quickly as possible. We hope to provide you with a much better experience on your next order.

Best regards,
Giulia C-Monetiquette
N
Nathalie S.
Rating: 4 out of 5
following a purchase from 22/08/2025
Very good and beautiful products.
Translated reviews
A
Angeles B.
Rating: 2 out of 5
following a purchase from 12/08/2025
The labels are nice but hard to peel off, it seems they are not die-cut correctly.
Translated reviews
Response from Petit-Fernand
Hello Angeles,

I am very sorry to read your message.

Your labels should not be that difficult to peel off.
We just got in touch with you to help you.

Good day,
Camille Petit-Fernand
S
Salaorni C.
Rating: 4 out of 5
following a purchase from 12/08/2025
Shipping on time and well-made labels
Translated reviews
M
Melissa B.
Rating: 3 out of 5
following a purchase from 22/08/2025
I am disappointed because I received the labels too happy as I wanted the day I received them it was very wet and the packaging of the labels and the label booklet was soaked and torn even after letting it dry unfortunately they do not stick to the clothes
Translated reviews
Response from Petit-Fernand
Hello Melissa,

Thank you for taking the time to share your opinion. We are sorry to hear that you encountered problems with the packaging and adhesion of our labels. Your experience is important to us, and we take your feedback very seriously. We will look into these issues to improve the quality of our products. Please feel free to contact us directly so we can assist you better.

Best regards,
Giulia C-Monetiquette
C
Caroline F.
Rating: 2 out of 5
following a purchase from 22/08/2025
The ink pad is too small, I cannot get ink on the whole stamp. This is disappointing.
Translated reviews
Response from Petit-Fernand
Hello Caroline,

Thank you for your feedback. We are sorry to hear that the pad does not meet your expectations. We take your comments very seriously and are committed to improving the quality of our products. Please feel free to contact us to discuss a solution. Your satisfaction is our priority.

Best regards,
Giulia C-Monetiquette
S
Stephanie M.
Rating: 4 out of 5
following a purchase from 22/08/2025
Practice
Translated reviews
E
Eléonore S.
Rating: 1 out of 5
following a purchase from 22/08/2025
Very disappointed, the labels come off after the first wash
Translated reviews
Response from Petit-Fernand
Hello Eléonore,

Thank you for taking the time to share your feedback. We are sorry to hear that you encountered this problem with our labels. Your satisfaction is important to us and we would like to find a solution. Please feel free to contact us directly to discuss your experience.

Best regards,
GIulia C-Monetiquette
B
Bene B.
Rating: 3 out of 5
following a purchase from 22/08/2025
Labels on several pages were not adhesive and therefore unusable, and for the 3 names given the price, it represents a significant loss of money
Translated reviews
Response from Petit-Fernand
Hello Bene,

Thank you for taking the time to share your opinion on our C-Monetiquette site. We are sorry to hear that some of your labels were not adhesive and that this may have caused a loss. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly so we can resolve this issue.

Best regards,
Giulia C-Monetiquette
J
Joëlle S.
Rating: 4 out of 5
following a purchase from 21/08/2025
Easy to order. Fast delivery.
Translated reviews
R
Romoli R.
Rating: 4 out of 5
following a purchase from 11/08/2025
The printing of the name on the bag is not perfect; the labels are perfect as always!
Translated reviews
C
Chiara P.
Rating: 2 out of 5
following a purchase from 12/08/2025
The stamp made for fabrics actually stains the clothes and penetrates through the other side of the garment. The ink also remains outside the design and the name written. I am not satisfied!
Translated reviews
Response from Petit-Fernand
Good morning Chiara,

Thank you for your feedback. We are sorry to hear that your experience with the stamp did not meet your expectations. The quality of our products is very important to us and we will work to improve. We invite you to contact us directly to find a solution that can satisfy you.

Best regards,
Giulia from Petit-Fernand
F
Fatiha B.
Rating: 3 out of 5
following a purchase from 22/08/2025
I am disappointed despite having followed the instructions and not having washed the clothes immediately, the labels came off.
Translated reviews
Response from Petit-Fernand
Dear Fatiha,

Thank you for your feedback and we are sorry to hear that you encountered problems with our labels. Your experience is important to us and we will escalate your comments to improve the quality of our products. Please feel free to contact us to discuss the situation and find a satisfactory solution.

Giulia C-MonEtiquette
O
Océane C.
Rating: 1 out of 5
following a purchase from 20/08/2025
I am disappointed with the iron-on labels. They do not hold up in the wash (30°) as indicated in the description. The labels peel off partially or totally with each wash or use. I am disappointed with my purchase for the price... yet I carefully followed the instructions for installation.
Translated reviews
Response from Petit-Fernand
Hello Océane,

Thank you for your feedback and we are sincerely sorry to hear about your disappointment regarding our iron-on labels. We place great importance on customer satisfaction and take your comments very seriously.

Please feel free to contact us directly so that we can resolve this situation together. Your experience matters a lot to us and we would be happy to provide you with a satisfactory solution.

Best regards,
Giulia C-Monetiquette
L
Lucie H.
Rating: 2 out of 5
following a purchase from 21/08/2025
Very disappointed, I spent a lot of time positioning the iron-on labels, after just one wash, they started to peel off...
Translated reviews
Response from Petit-Fernand
Hello Lucie,

Thank you for taking the time to share your experience. We are sorry to hear that you encountered problems with our iron-on labels. Your satisfaction is our priority, and we would like to help you find a solution. Please feel free to contact us directly so that we can assist you.

Best regards,
Giulia C-Monetiquette
S
Stéphanie S.
Rating: 3 out of 5
following a purchase from 22/08/2025
The labels may be pretty but impossible to peel off the paper. This is the first time this has happened as this is my third order.
Translated reviews
Response from Petit-Fernand
Hello Stéphanie,

Thank you for your feedback. We are sorry to hear that you encountered difficulties with peeling the paper off your labels. Your satisfaction is essential to us, and we take your comment very seriously. Please feel free to contact us directly so that we can assist you and find a satisfactory solution.

Best regards,
Giulia from C-Monetiquette
A
Alanna L.
Rating: 3 out of 5
following a purchase from 12/08/2025
The product is great but the website should say clearly that it would take a week to arrive and is coming for France and next day delivery isn’t an option. The labels arrived a week after I needed them for camp
Response from Petit-Fernand
Dear Alanna,

Thank you for your feedback on your recent experience with Petit-Fernand. We're glad to hear you love the product! We apologize for any inconvenience caused by the shipping time. Your suggestion about clearer information regarding delivery timelines is valuable, and we will work on improving that on our website. We appreciate your understanding and hope to serve you better in the future.

Best regards,
Giulia Petit-Fernand Team
B
Brigitte L.
Rating: 2 out of 5
following a purchase from 22/08/2025
Very disappointed; the labels are very difficult to peel off. The cutting is poorly marked. You have to peel off the whole sheet, and then press hard with a finger to detach a label.
Translated reviews
Response from Petit-Fernand
Hello Brigitte,

Thank you for sharing your experience. We are sorry to hear that you encountered difficulties with our labels. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly so that we can assist you.

Best regards,
Giulia C-Monetiquette
J
Jessica E.
Rating: 4 out of 5
following a purchase from 22/08/2025
Fast delivery, nice labels but the ones for my son are very difficult to peel off, I have to peel off the whole sheet and force it for the label to come off. But otherwise, I'm happy with my order.
Translated reviews
M
Mucelli L.
Rating: 1 out of 5
following a purchase from 11/08/2025
Unfortunately, I am not satisfied, after a few days the water bottle no longer closes properly and consequently leaks water. It's a shame that the box had already been thrown away, I would have requested a refund.
Translated reviews
Response from Petit-Fernand
Good morning Lorena,

Thank you for sharing your feedback. We are sorry to hear that you encountered a problem with your water bottle. Customer satisfaction is very important to us. We invite you to contact our customer service so we can assist you better and find an appropriate solution.

Best regards,
Giulia from Petit-Fernand
A
Aminat H.
Rating: 1 out of 5
following a purchase from 21/08/2025
Poor quality of writing, the first name faded on the second day!!! The first names and designs are just glued, not printed
Translated reviews
Response from Petit-Fernand
Hello Aminat,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Customer satisfaction is paramount to us, and we take your comments very seriously.

We invite you to contact us directly so that we can find a solution and improve your experience.

Best regards,
GIulia C-Monetiquette
M
Martina S.
Rating: 1 out of 5
following a purchase from 11/08/2025
I ordered 100 labels and only received 50, I don't know if there was a mistake on your part, but when I realized it I had already removed 5. I have always purchased from you and this has never happened to me before.
Translated reviews
Response from Petit-Fernand
Good morning Martina,

Thank you for contacting us and we sincerely apologize for the inconvenience encountered with your order. Your experience is very important to us and we want to resolve the issue. We invite you to contact our customer service for assistance and clarification. We hope to restore your trust in our service.

Best regards,
Giulia from Petit-Fernand
M
Marina H.
Rating: 4 out of 5
following a purchase from 11/08/2025
Something big but otherwise great
Translated reviews
Response from Petit-Fernand
Good day, Marina,
I am glad that you are satisfied with your purchase. Thank you for your trust.
Have a nice day,
Customer Service EsIstMeins
L
Louisa R.
Rating: 1 out of 5
following a purchase from 19/08/2025
My order arrived incomplete
Translated reviews
Response from Petit-Fernand
Hello,
thank you for your message. We are sorry that your order arrived incomplete. Our customer service has already contacted you and provided a solution.

Best regards,
Chiara, C-MonEtiquette
P
Pamela S.
Rating: 1 out of 5
following a purchase from 21/08/2025
The bag strap is already torn
Translated reviews
Response from Petit-Fernand
Hello Pamela,
thank you for your feedback. We are sorry to hear about this issue. We have just contacted you by email to find a quick solution.

Best regards,
Chiara, C-MonEtiquette
L
Lucie C.
Rating: 4 out of 5
following a purchase from 21/08/2025
Good value for money, however the labels are not easy to remove
Translated reviews
J
Julie D.
Rating: 4 out of 5
following a purchase from 20/08/2025
Very practical labels for school that withstand several washes.
Translated reviews
C
Celia T.
Rating: 4 out of 5
following a purchase from 21/08/2025
I really like it, practical and sturdy. However, making lots of small notebooks for identical labels (which wasn't the case before) I find that a bit impractical and not really eco-friendly. And I was missing half of my order upon receipt, the issue was corrected quickly but it was a bit awkward since the school year had already started.
Translated reviews
C
Cindy P.
Rating: 2 out of 5
following a purchase from 20/08/2025
Disappointed with this order, the labels are beautiful but impossible to peel off... I had to cut around to manage to get them..
Translated reviews
Response from Petit-Fernand
Hello Cindy,
thank you for your feedback. We are sorry to hear about this issue with your labels. We have just contacted you by email to find a quick solution.

Best regards,
Chiara C-MonEtiquette
K
Keliane M.
Rating: 4 out of 5
following a purchase from 21/08/2025
Label format too small
Translated reviews
E
Emilie R.
Rating: 4 out of 5
following a purchase from 21/08/2025
Satisfactory product, just a small downside, product received with glue on the cap as if a label had been peeled off and the glue remained on the surface. But otherwise perfect. My daughter is 4 years old and she can use it perfectly well.
Translated reviews
L
Linda L.
Rating: 3 out of 5
following a purchase from 21/08/2025
I find the labels a bit too big to stick on the labels at the collar level. And I had a lot of trouble peeling them off the sheets, some got cut from trying too hard
Translated reviews
Response from Petit-Fernand
Hello Linda,
thank you for your feedback. We are sorry to hear about this issue with your labels. We have just contacted you by email to find a quick solution.

Best regards,
Chiara C-MonEtiquette
C
Christelle M.
Rating: 4 out of 5
following a purchase from 21/08/2025
Satisfied
Translated reviews
S
Saskia M.
Rating: 2 out of 5
following a purchase from 21/08/2025
The perfect iron-on labels! However, the lunchbox and water bottles, the stickers come off, barely received unused... a bit disappointed
Translated reviews
Response from Petit-Fernand
Hello Saskia,
thank you for your feedback. We are sorry to hear about this issue with your order. We have just contacted you by email to find a quick solution.

Best regards,
Chiara, C-MonEtiquette
V
Vanessa R.
Rating: 4 out of 5
following a purchase from 10/08/2025
The name stickers are really nice and of top quality. However, if you pay extra for express shipping and order on a Sunday, but the items only arrive on Friday evening, I would suggest revising the description for express shipping.
Translated reviews
Response from Petit-Fernand
Good day, Vanessa,
I greatly appreciate your wonderful review. Thank you for your feedback, this is currently being changed!
Have a nice day,
Customer Service EsIstMeins
We use cookies for audience measurement and improving user experience.